Employment Opportunities

The Laredo Housing Authority (LHA) located in Laredo, Texas, is excited to invite qualified applicants to apply for the position of Executive Director. The City of Laredo is a thriving and expanding bi-national community of over 265,000 residents located on the northern bank of the Rio Grande River (its sister city, Nuevo Laredo, Mexico has approximately 425,000 residents). Laredo is known for its rich cultural heritage, warm climate, and strong sense of community. For over 85 years, LHA and its staff have been dedicated to providing housing opportunities to the residents of Laredo, with the mission of creating and sustaining healthy communities and enhancing the quality of life in the city.

LHA is governed by a five-member Board of Commissioners, one of whom is a Housing Authority resident. The Board of Commissioners has fiduciary responsibility as well as the responsibility of establishing and overseeing policy for the agency. The Board hires the Executive Director, who serves as the agency’s Chief Executive Officer. The Executive Director oversees the day-to-day operations of the Housing Authority and implements policies and programs established by the Board. The primary responsibility of the Executive Director is administering, managing, maintaining, planning, and directing the Housing Authority’s programs and employees. LHA owns and manages approximately 763 public housing units and administers 1,673 Federal Housing Choice (Section 8) rental assistance vouchers, along with 304 Low-Income Housing Tax Credits. The agency has 74 FTEs and an annual operating budget of $24 million.

Qualified candidates will have:

• Seven (7) or more years of managerial experience in public housing, a regulatory agency, or a similar setting.
• A bachelor’s degree in Public Administration, Business Administration, Management, or a closely related field from an accredited college or university (a master’s degree is preferred).
• An equivalent combination of education, training, and experience that provides the ability to fulfill the essential job duties of the position may be considered.
• The ability to obtain a Certified Management Executive (CME) Certification within six (6) months of employment or another allowable period as authorized by the Board.
• A valid driver’s license and willingness to submit to a drug screening and criminal background check.

Starting salary is open, dependent upon qualifications. LHA offers an attractive benefits package. If interested in this outstanding opportunity, visit www.srnsearch.com to view a detailed brochure and apply. The first review of applications will take place on September 18, 2024. The application will be open until filled or otherwise closed by LHA. Questions regarding this recruitment may be directed to Ms. S. Renée Narloch at or 850.391.0000. LHA is an Equal Opportunity Employer. Pursuant to Texas Open Records law, applications and résumés are subject to disclosure.

Reports To: Executive Director

Department / Division: Community Services

FLSA: Exempt

Employment Status: Full-Time

Date: June 6, 2024

Position Summary

Responsible for coordinating strategic community relations, supporting marketing, communications, and public affairs activities for the Agency. Integrates community relations programs and initiatives into a cohesive effort that conveys a consistent message in support of the Agency’s strategic goals and objectives. These tasks are to be performed at a level that supports the Agency’s efforts to achieve the highest rating on HUD’s evaluation systems. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

1. In conjunction with the Executive Director, plans, develops, coordinates and executes the Agency’s public policy, communications, community relations, and special project activities.
2. Initiates the establishment of an integrated community relations plan. Coordinates with the Executive Director to ensure that communications and public relations efforts are cohesive, consistent, and effective in supporting the Agency’s overall mission and strategic goals.
3. Develops and manages budgets that support community relations activities and assigned special projects.
4. Serves as liaison to the community to improve and enhance external relations and serves as strategic advisor to the Executive Director with respect to communications, public relations, and marketing initiatives. Arranges and conducts programs to keep up contact between the Agency and the public through speaking engagements, representing the Agency at community projects, and attending relevant community functions.
5. Facilitate the formation of partnerships with the city, community organizations, business groups, non-profits, civic/service organizations, and other local, state, and federal agencies. Directs the department’s community partnership activities as needed in furtherance of the Agency’s position in dealings with officials on all levels.
6. Works closely with and contributes to strong team-oriented relations with department leaders to establish and support Agency priorities and goals and to develop potential ideas and communication projects in order to enhance the image of the Agency and its employees with tenants and the general public. Supports department leaders in their efforts to translate and communicate accomplishments to the community and external audiences.
7. Seeks opportunities to enhance the image and visibility of the Agency in the community, building and maintaining positive relationships with the public in support of Agency goals and policies.
8. Performs communications activities to promote awareness and understanding of Agency policies, programs and procedures, and other matters, by external audiences. Executes departmental projects to help the Agency meet its community relations and informational goals.
9. Develops plans and formulates policies to ensure public interest, attitudes, and reactions are adequately considered and determined by all staff involved in community relations activities.
10. Plans communications strategies to correct misunderstandings, problems, or friction that may develop.
11. Consults with the Executive Director prior to contacting and releasing information to representatives of news media on conditions that might result in favorable or unfavorable public reaction, including releases and public statements involving news of local interest.
12. Develops and maintains relationships with reporters and editors from regional daily and weekly newspapers, radio stations, and professional journals.
13. Oversee writing, editing and production of existing and new communication vehicles for the print and broadcast media and internal audiences. Manages the design, development, and execution of all Agency communications programs, including audio-visual productions, advertising, photographic services, speeches, graphic arts, and publications to enhance the Agency’s image in the community and ensure effective dissemination of information in support of Agency goals.
14. Develops policy analyses and initiatives, author’s position papers, and advocates on behalf of the Agency before legislative representatives, local officials, state agencies, federal departments, and trade associations.
15. May be responsible for developing grant funds and locating potential funding sources in both the private and public sectors to support existing and planned program activities
16. Serves as an interface when needed with the Executive Director and the Board of Commissioners with strategic community programs and business and community leaders. Gathers and shares information with the Executive Director.
17. Attends professional meetings, seminars, and conferences to keep abreast of new trends, activities, and concepts in community relations. Supports, assists, and works with other Agencies and affiliated organizations in joint efforts; which are mutually beneficial.
18. Participates in community activities and functions relevant to Agency objectives; maintains membership and actively participates and represents the Agency, as appropriate, inappropriate community activities, functions, and service organization(s) activities relevant to the Agency’s objectives.
19. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
20. Performs special projects and other job-related duties as assigned by the Executive Director.

Education and Experience

A Bachelor’s degree in Public Relations, Communications, journalism, advertising, or one of the behavioral sciences (sociology or social psychology) Business, or a closely related field from an accredited college or university and three (3) or more years of relevant experience or an equivalent combination of education and experience sufficient to fulfill essential position functions.

Knowledge and Skills

1. A record of strong community relations and outreach skills.
2. Knowledge of communication, media and public relation policies, procedures, and regulations.
3. Knowledge of the principles of practices of communication and research development/analysis.
4. Knowledge of branding and of image management.
5. Knowledge of federal state and local laws and regulations related to media and public relations.
6. Ability to influence public and partner perception and vision of corporate images.
7. Ability to make good sound judgments and implement decisions.
8. Skills in the preparation and presentation of ideas and information in formal and informal settings.
9. Excellent organizational, planning, structuring, and implementation skills.
10. Strong public relations acumen with an ability to engage in effective public speaking.
11. Thorough knowledge and understanding of the mission, goals, and objectives of the Agency.
12. Thorough knowledge of marketing objectives and strategies.
13. Advanced verbal and written communication skills and the ability to present effectively to both small and large groups. Ability to communicate in English and Spanish and translate into Spanish.
14. Ability to analyze complex problems, interpret operational needs, and develop integrated creative solutions.
15. Excellent interpersonal and community relations skills and the ability to communicate and work effectively within a diverse community.
16. Ability to read and comprehend the relatively complex material.
17. Ability to establish and maintain effective working relationships with subordinates, co-workers, and persons outside the Agency.
18. Ability to prepare clear and concise narrative and statistical reports and deal effectively with situations requiring tact and diplomacy, yet firmness.
19. Ability to operate appropriate Agency computer equipment and software packages.

Supervision Controls

The Planning & Community Services Specialist receives instructions from the Executive Director regarding Agency goals, priorities, and special assignments. The employee routinely works without the direction of the Executive Director and is free to develop methods, deadlines, and/or objectives. When instructions are received, they are usually specific and detailed because they apply to unusual and rarely occurring situations. Normally the Planning & Community Services Specialist makes independent decisions pertaining to situations not covered by specific guidelines but the Executive Director is consulted in serious or unusual circumstances and in regular planning sessions to define parameters of projects/activities. The work of the employee is reviewed for progress, achievement of goals as appropriate to the circumstances, and compliance with procedures. The employee has no supervisory duties.

Guidelines

Guidelines followed by the Planning & Community Services Specialist include established policies and procedures, traditional practices, published laws, regulations, handbooks, codes, and ordinances. Materials used vary with the issues and the entities involved, and independent research is necessary depending on the activity and/or project requirements. Each task/project is evaluated in light of reach of the work being done and its impact on the Agency.

Complexity

The Planning & Community Services Specialist performs a variety of non-routine tasks. The employee must identify the work that needs to be done, determine how to accomplish it, and coordinate, integrate, and prioritize a variety of tasks or assignments, often under pressure to fulfill timelines or respond to urgent situations. The employee must make regular decisions involving usual and unusual circumstances, conflicting data, conflicting and competing demands, or other non-routine occurrences.

Scope and Effect

The employee’s work affects the Agency as a whole and has a direct and significant impact on the Agency’s image in the community. Successful performance of essential job functions enhances the Agency’s ability to fulfill its mission, resulting in betterment of housing and a positive image in the community.

Personal Contacts

The Planning & Community Services Specialist has contact with a broad range of individuals including the news media; BOC; federal, state, and local government personnel; civic/service personnel; business groups, the general public; various special interest groups; and other Agency personnel. Contact serves to ensure the public receives accurate and timely information about Agency activities, foster communication between and the Agency and agencies, individuals, etc., affected by Agency activities, identify and remove obstacles that interfere with the successful implementation of Agency programs, and ensure effective support of the Agency’s overall mission and strategic goals

Physical Requirements

1. Work is performed both indoors and outdoors and involves visits to tenants’ homes.
2. Must be able to establish and maintain effective working relationships with employees, tenants, and community agencies and other entities that provide services.
3. Must be able to sit or stand for up to eight (8) hours at a time while performing work duties.
4. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
5. Must have vision and hearing corrected to be able to perform essential job functions.
6. Must maintain a professional appearance and portray a positive image for the Agency.
7. Must maintain punctuality and attendance as scheduled.
8. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
9. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.

Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated. From time to time, it may involve site visits to housing developments, dwellings, or facilities and include exposure to temperature and weather extremes.

Other Requirements

1. Must possess a State of Texas driver’s license and maintain a good driving record.
2. May be required to work an unusual work schedule.
3. Must work with the highest degree of confidentiality.
4. Must be available for occasional overnight travel for training.
5. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Reports To: Director of Community & Planning Services

Department/Division: Community & Planning Services

FLSA Status: Non-Exempt

Employment Status: Full-Time

Salary Range: $19.85 Hourly

Date: July 1, 2024

Position Summary

Responsible for working directly with residents, resident organizations, and service providers to coordinate comprehensive service delivery that results in the enhancement of the social and economic well-being of the Housing Agency residents and their success within the ROSS grant Programs. Incumbent will plan, implement, and organize the ROSS grant programs and to ensure that ROSS grant activities and expenditures comply with HUD guidelines.

Responsibilities

The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position. Undertakes and performs the following and all other work-related duties as assigned.

1. Monitors ROSS grant programs daily activities and budgets, supervise and mentors’ staff, collaborates with community agencies and partners and enters into contract negotiations with potential vendors; reports grant activities to the Housing Agency and HUD.
2. Coordinates with local service providers to ensure that program participants are linked to supportive services needed to achieve self-sufficiency; acts as a liaison between the residents and local service providers.
3. Provides general case management which includes intake, assessment, education, and referral of residents to service providers in the general community.
4. Establishes familiarity with community services; maintains updated information on health, educational, vocational, and social services; maintains a network of contact persons in community organizations and government benefits programs to facilitate resident linkages.
5. Markets the program to residents. Develop methods and programs for reaching clients who need services but do not on their own have the initiative to seek them.
6. Coordinates and oversees the delivery of services, ensuring services are provided on a regular, ongoing, and satisfactory basis.
7. Coordinates and sponsors events, which may include subjects relating to health care, job search seminars, life skills training, etc.
8. Creates a resident group to promote self-sufficiency efforts and/or encourage residents to build informal support networks with other residents, family, and friends.
9. Provides conflict resolution services and fosters a sense of community among residents.
10. Provides a variety of life-skills training to resolve financial and/or behavioral problems affecting resident’s continued housing via direct training or referrals to community agencies. These may include, but are not limited to, nutrition, transportation, conflict resolution, basic money management, problem-solving and other cognitive skills, financial literacy, credit repair, interpersonal skills, job training/search/placement, disability services counseling, meal services and/or assistance with activities of daily living for elderly/disabled residents.
11. Monitors the ongoing provision of services including supportive services from community agencies and keep the case management and provider agency current with the progress of the individual. Monitors the provision of supportive services where appropriate.
12. Attends trainings to further the mission of the ROSS grant programs as well as the mission of the Housing Agency.
13. Reinforces welfare-to-work programs and focuses efforts on increasing residents’ earning capacity. Set career goals and seek professional mentors within organizations where residents may be working.
14. Collect and report on program participant demographic data that can be used in applying for grants or developing procedures and policies that better meet the needs of those served.
15. Gathers accurate participant and program data for use in outcomes-based performance evaluation and reporting. Evaluate the overall success of the program.
16. Tracks and reports to HUD on the progress of residents enrolled in the program. Reports include, but are not limited to, Annual reports and narratives.
17. Manages and oversees grant expenditures by monitoring budget expenditures daily; entering purchase orders into the Agency’s system and perform budget revisions, as necessary.
18. Designs and implements evaluation tools to assess quality of service sand resident satisfaction.
19. Participates in the design of new program and service delivery models and writing/production of grant application documents.
20. Assist in coordinating activities of volunteers, student interns and contractors; participate in developing and coordinating the implementation of volunteer/mentorship relationships with residents.
21. Represents the Housing Agency and the department on internal and community committees and task forces as assigned.
22. Develops a personal work plan to achieve department and agency annual goals, objectives, and work standards. Maintain relationships with other staff.
23. Operates within national, state, and local legal, regulatory, and programmatic constraints in areas of responsibility.
24. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.

Education and Experience

Bachelor’s degree from an accredited college or university in Social Work, Human Services, Psychology, or other closely related field and three (3) years of progressively responsible social services, community services, and/or housing-related work or closely related responsibilities. A combination of experience and formal education may fulfill this requirement.

Knowledge and Skills

1. Good knowledge of pertinent HUD regulations and public housing management, and comprehensive knowledge of Agency policies and procedures.
2. Knowledge of Fair Housing, Equal Opportunity, and nondiscrimination laws and regulations.
3. Knowledge of the community, its resources, and dynamics applicable to the delivery of Housing Agency programs in assigned areas of responsibility.
4. Skill in representing the Housing Agency effectively in making presentations and conducting meetings with clients and community/public organizations.
5. Skill in understanding, applying, adopting, explaining, and interpreting complex regulations, policies, and procedures.
6. Considerable knowledge of social work and resources available through community service agencies.
7. Thorough knowledge of accepted consultation and interviewing techniques.
8. Ability to address the public and present information in a clear, concise, and convincing manner.
9. Ability to deal effectively with situations that require tact and diplomacy, yet firmness.
10. Ability to establish and maintain effective and courteous working relationships with other employees, elderly residents and community agencies and other activities that provide services.
11. Ability to operate general office machinery, computer, copies and knowledge of Microsoft Word, Excel, & PowerPoint, and other software.
12. Good knowledge of the typical problems and needs of seniors.
13. Ability to understand and follow moderately complex written and oral instructions and to communicate and relate to persons of diverse backgrounds, ages, and abilities.

Supervision Controls

Assignments and instructions received primarily from the Director of Planning & Community Services are broad, though there are some occasions when the employee receives specific instructions. The employee initiates and performs routine activities without supervisory direction. Problems or situations that arise and are not covered by instructions are either dealt with independently, or in consultation with the supervisor. The employee’s work is reviewed regularly for adherence to policies and the attainment of objectives. The employee has no supervisory responsibilities.

Guidelines

The employee follows regulations and guidelines issued by HUD on community services, elderly and disabled resident services, and resident participation and applicable Agency policies and procedures. Frequently the employee acts independently in making decisions about the best course of action. For situations for which there are no guidelines, the employee may adapt existing guidelines, develop new guidelines, decide based on the circumstances, or seek guidance from the supervisor. When new guidelines are required, the employee develops them in consultation with the supervisor.

Complexity

Most of the work performed by the employee is relatively routine. The employee identifies work that needs to be done, prioritizes, coordinates efforts, and performs the tasks. Occasionally, the employee must make decisions regarding unusual or sensitive situations and must develop new solutions.

Scope and Effect

The employee’s work primarily affects residents throughout the housing developments. Employee efforts are directed toward creating an environment in which residents will consider their dwelling as their home and the project as their neighborhood. Performing work tasks effectively, efficiently and with compassion enhances relationships between residents and the Agency and provides long term benefits in management of Agency housing.

Personal Contacts

The employee’s contacts are with elderly and disabled residents, other Agency employees and Federal, State and community service personnel. The purpose of such contacts is to bring community services and resident services to the Agency, foster resident pride and participation, and provide various kinds of support and assistance for individual families.

Physical Requirements

1. Work is performed both indoors and outdoors and involves numerous visits to housing developments and outside agencies.
2. Must be able to sit and/or stand for up to eight (8) hours at a time while performing work duties.
3. The employee may drive lightweight vehicles, and may be required to push, pull and/or lift objects, such as boxes of canned food, tables, or a resident who must be helped into and out of a vehicle.
4. Must be able to bend, stoop, push, and pull in the performance of work-related duties (e.g., moving or carrying objects or materials).
5. Must be able to use fingers bilaterally and unilaterally to operate office equipment including computers, copiers, printers, facsimile machines, telephone, etc.
6. Must maintain a professional appearance and portray a positive image for the Agency.
7. Must maintain punctuality and attendance as scheduled.
8. An employee may request reasonable accommodation to mitigate any of the physical requirements listed above.

Medicinal and Recreational Marijuana

Marijuana is a Schedule I controlled substance and is illegal under federal law. The Agency observes the common rule of the Federal Marijuana Law of the Controlled Substances Act (CSA) (21 U.S.C. § 811), which does not recognize the difference between medical and recreational use of marijuana and has established the required Drug Free Workplace Policy. Employees are NOT permitted to use or possess any form of marijuana for medical or recreational purposes. Any applicant for employment who tests positive for marijuana during a pre-employment drug screening shall be ineligible for employment with the Agency. Any applicant for employment who advises the Agency that he/she uses any form of marijuana will be ineligible for employment. The Agency is unable to grant a request for reasonable accommodation to use marijuana under any circumstance.

Work Environment

Work is primarily in-office, but may involve visits to housing developments, the offices of other agencies, community centers and meeting halls. The employee may be exposed to weather extremes and to the usual hazards associated with visits to housing developments.

Other Requirements

1. Must possess a valid driver’s license and maintain a good driving record.
2. The employee is required to work unusual hours.
3. Must work with the highest degree of confidentiality.
4. Must be available for occasional overnight travel for training.
5. Must pass employment drug screening & criminal background check.

The Housing Authority of the City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of the City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Reports To: Director of Community & Planning Services

Department/Division: Community & Planning Services

FLSA Status: Non-Exempt

Employment Status: Full-Time

Salary Range: $17.00 – $21.00 Hourly

Date: August 10, 2023

Position Summary

Under the supervision of the Director of Planning & Community Services, the Project Coordinator is responsible for managing, overseeing, and developing the Agency’s BiblioTech Digital Library and other community resources and programs under the Community & Planning Services Department. Responsible for long-range planning and communications acquisitions, enhancements and for developing new technical solutions that are responsive to the Agency’s objectives. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

1. Assists in managing, overseeing, and developing the Agency’s operations of the BiblioTech Technical Centers, Resource Centers, and other programs by working closely with the Director of Community & Planning Services to identify and evaluate technology needs and provide technical solutions and cost-effective approaches for daily administrative and Agency operations within the Community & Planning Services Department.
2. Assists in overseeing and coordinating the long-term planning, development and implementation of programs and the BiblioTech Digital Library Business Plan and other programs.
3. Reviews and recommends the acquisition and distribution of all computer hardware, software, telecommunications systems and devices, and other IT systems or services utilized by BiblioTech Digital Library and other programs.
4. Assists in monitoring, overseeing, and/or recommending the recruitment, selection, employment, training, career paths, direction, supervision, utilization, evaluation, discipline, and termination of BiblioTech Lab Technicians and Resident Services Coordinators. Reviews their performance periodically for the accomplishment of assigned goals and objectives. Coaches and leads personnel to plan and maximize resources (e.g., people, equipment, time, costs) to the fullest extent.
5. Plans, organizes, and regularly evaluates a program of services that supports the mission of the technology and resource center system.
6. Develops, coordinates, schedules and supervises the delivery of programs and services by or provided directly by the BiblioTech Digital Library and other programs.
7. Establishes a training program to train and support staff on new technologies and concepts.
8. Maintains a network of resource business assistance organizations, business professionals, and economic development agencies in support of the program’s client needs.
9. Coordinates with residents, community partners, and organizations to develop and implement programs and services including workshops, seminars, conferences, and special events targeted towards educations, employability skills, training and local businesses demands based on local technology industry needs.
10. Coordinates and communicates with property management representative and resident advisory board on BiblioTech/Resource Center activities, services and enhance or improve delivery and quality of onsite services.
11. Negotiates and monitors contracts with concession vendors, hardware and software distributors, e-book vendors, security, etc. in coordination with the Agency’s IT Department.
12. Manages the Planning and Development process for equipment Inventory and Security (hardware and software) needs, while providing Physical and Logical Security (including Antivirus, Firewalls, and Internal Security) in coordination with the Agency’s IT Department.
13. Manages and monitors for compliance all purchase warranties and contracts. Ensures Licensing Compliance and related issues are enforced and current. Provides timely upgrades/patches in coordination with the Agency’s IT Department.
14. Writes, recommends, and implements policies and procedures pertaining to equipment usage to ensure maximum efficiency and security in coordination with the Agency’s IT Department.
15. Prepares and monitors budget to optimize the return of investments for the program’s resources and computer systems and verifies that resources allocated to the program meets agency plans for competitive positioning and growth.
16. Compiles, develops and writes reports and prepares statistical data.
17. Guides the Agency’s staff and senior management to develop and maintain a technical strategic plan which ensures the program and Agency are working toward the same vision, mission, goals, and objectives.
18. Attends staff meetings, professional meetings, seminars, and conferences to keep abreast of new trends, activities, and concepts with community technical center needs. Supports, assists, and works with other Agencies and affiliated organizations in joint efforts; which are mutually beneficial.
19. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional organizations as applicable.
20. Ability to communicate in English and Spanish.

Education and Experience

Associate’s degree in Business Administration, Education, Library Science, Public Administration or closely related field from an accredited college or university, at least three (3) years of progressively responsible experience or related areas of responsibility of those years in a middle- to upper-level management capacity or an equivalent combination of education and experience resulting in the ability to fulfill the essential job duties of the position.

Knowledge and Skills

1. Considerable knowledge of the principles and practices of administration; good knowledge of Information Technology.
2. Knowledge of contract negotiation, implementation and budget and finance; knowledge of local government operations.
3. Experience in coordination, project management and collaboration with community organizations/entities, public relations and marketing of program, projects or initiatives.
4. Skill in communicating effectively, both verbally and in writing.
5. Strong analytic and problem-solving skills.
6. Skill in supervising staff, developing staffing procedures and guidelines.
7. Ability to interpret statistical data, formulating recommendations and writing reports, coordinating multiple projects simultaneously.
8. Skill in organizing, compiling and recording information accurately, utilizing word processing, database or spreadsheet software packages.
9. Ability to comfortably communicate and engage the public through both oral and written communication; ability to establish and maintain effective working relationships with clients, partners, co-workers, outside organizations, Elected/Appointed Officials, other government agencies and the general public.
10. Work requires managing and monitoring work performance of a division including evaluating program/work objectives and effectiveness, establishing broad organizational goals and realigning work and staffing assignments for the department.
11. Final decisions regarding policy development and implementation are made and/or recommended. Interaction with others outside the organization requires exercising participative management skills that support team efforts and quality processes.
12. Work requires advanced skills and knowledge in approaches and systems, which affect the design and implementation of major programs and/or processes organization-wide. Independent judgment and decision-making abilities are necessary to apply technical skills effectively.
13. Position must be able to accept major fiscal responsibility and be responsible for programs financial decisions. Must be able to assure that appropriate linkages exist between budget requests and departmental goals and objectives. Must be able to understand, follow and monitor Agency budget plans.
14. Ability to establish and maintain effective, professional and tactful working relationships with co-workers and persons outside the Agency.

Supervision Controls

The employee receives instructions from the Director of Planning & Community Services. Courses of action, deadlines and priorities are established by policy, procedure, rule, regulation, or the Director of Planning & Community Services, depending upon the assignment. Normal duty assignments are performed by the employee based on his/her own judgment. Special projects are managed with little oversight.

The employee provides guidance to subordinates in the BiblioTech Digital Library/Resource Centers, setting responsibilities, priorities, and deadlines. Such guidance may be broad or specific depending on the circumstances. The employee monitors the work of subordinates for accuracy, completeness, conformity to policy, and achievement of goals or objectives.

Guidelines

Guidelines followed by the Project Coordinator are to include established policies and procedures, traditional practices, applicable reference materials, regulations, handbooks. Materials used vary with the projects involved and independent research is necessary depending on the activity and/or project requirements. Each task/project is evaluated by the reach of the work being done and its impact on the Agency.

Complexity

The employee performs a wide variety of non-routine tasks. The employee must identify the work that needs to be done, determine how to accomplish it, and coordinate, integrate, and prioritize a variety of tasks or assignments, often under pressure to fulfill timelines or respond to emergency situations. The employee must make regular decisions involving usual and unusual circumstances, conflicting data, conflicting and competing demands, or other non-routine occurrences.

Scope and Effect

The employee’s work affects the Agency and its clients through providing services that help improve their quality of life and contributes to optimum leasing of suitable Agency units by engendering a greater sense of self-reliance and improved self-esteem for participants, the ability to attract new residents as a result of additional services, and achievement of the Agency’s mission and goals.

Personal Contacts

The employee’s personal contacts are mostly with all levels of Agency staff, vendors, contractors, consultants, residents, community professionals, and social service agencies, etc. The purposes of these contacts are to give or exchange information, resolve problems, provide services, motivate, influence, interrogate, justify, defend, negotiate, and make decisions.

Physical Requirements

1. Work is performed both indoors and outdoors, and involves visits to local property sites and partner or community entity locations.
2. Must be able to move and/or lift items weighing up to 5-10 pounds.
3. Must be able to sit and/or stand for up to eight (8) hours at a time while performing work duties.
4. Work may involve some physical exertion, such as kneeling, crouching, reaching, carrying, or lifting and eyestrain from working with computers and other office equipment.
5. Must be able to bend, stoop, push, and pull in the performance of duties.
6. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
7. Must have vision and hearing corrected to be able to perform essential job functions.
8. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
9. Must maintain a professional appearance and portray a positive image for the Agency.
10. Must be able to maintain punctuality and attendance as scheduled.
11. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.

Work Environment

Work is primarily in-office, but may involve visits to local property sites, and partner or community agencies. The employee may be exposed to weather extremes and the usual hazards associated with other business facilities and local property sites.

Other Requirements

1. Must possess a valid driver’s license and maintain a good driving record.
2. May be required to work an unusual work schedule.
3. Must work with the highest degree of confidentiality.
4. Must be available for occasional overnight travel for training.
5. Must pass employment drug screening & criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Reports To: Assistant Director of Housing Management

Department/Division: Housing Management

FLSA Status: Non-Exempt

Employment Status: Full-Time

Salary Range: $12.00 – $16.00 Hourly

Date: December 16, 2022

Position Summary

The employee is responsible for greeting clients via telephone or in person and provides administrative support to the Administrative Office and within the Housing Management Department. The employee performs general office work and various administrative support functions. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

1. Answers telephone, screens calls, and greets visitors in a courteous, professional manner, ascertains nature of their business and conducts guests to meet with appropriate person. Answers general inquiries from other employees, tenants and the public, in person and over the phone. Refers calls and/or visitors to other employees or departments as appropriate. Secures and transmits routine information on Agency programs as directed.
2. Provides information about the establishment, such as location, department or offices, staff within the organization, or services provided; listens, hears and resolves customer and public complaints and observes and reports any unusual activity in the front lobby.
3. Responsible for receiving customer documents, providing photocopies and receipts for documents dropped off to the front desk and distributing the documents to the appropriate employee and/or department.
4. Provides employment applications to the public interested in employment and distributes completed applications to the Human Resource Department.
5. Provides administrative support by sorting, logging and distributing mail, and incoming shipments.
6. Assists in collecting payments for rent and other services from residents and issues receipts. Posts transactions and prepares and makes deposits. Maintains an accurate cash drawer and balances daily.
7. Provides assistance to the staff to ensure overall departmental efficiency by composing, preparing, setting up, and proofreading confidential correspondence, agreements, summaries, memoranda, statistical tables, presentations, forms, and reports, relevant information from a variety of sources, and/or knowledge of Agency policy and procedures and presents the information in a clear and understandable format.
8. May collect payments for rent, deposits, fees and other services from residents and issues receipts.
9. Maintains lobby area in a neat, presentable, and orderly style.
10. Alerts security of all disturbances and inappropriate behavior.
11. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.

Education and Experience

High School diploma or possession of a certificate of equivalence of High School Achievement (GED), and two (2) years of relevant experience in reception and/or clerical experience or an equivalent combination of education and experience sufficient to fulfill essential position functions.

Knowledge and Skills

Good knowledge of general office practices and procedures, including business English and arithmetic.

1. Knowledge of operation of a multi-line telephone system and usage of correct telephone etiquette.
2. Comprehensive knowledge of Housing rules, regulations, HUD procedures and policies.
3. Ability to treat callers, customers and visitors with unfailing courtesy, attentiveness and have a professional attitude.
4. Ability to meet and deal tactfully and courteously with the public and to establish and maintain effective working relationships with other employees.
5. Considerable skills in operating computer equipment, software packages, and general office machines.
6. Ability to communicate clearly and concisely orally and in writing.
7. Proper English grammar and usage, vocabulary, arithmetic, punctuation and spelling.
8. Ability to accurately and completely document in writing appropriate events and activities.
9. Ability to communicate in English and Spanish is desirable.

Supervisory Controls

The employee receives instructions from the Assistant Director of Housing Management. Courses of action, deadlines, and priorities are established by procedure, the supervisor, or the employee depending on the assignment. The employee has no supervisory responsibilities.

Guidelines

The employee performs routine duties by following established Agency policies and procedures, traditional practices and written guidelines. These guidelines cover most job-related situations and the employee uses independent judgment in making routine decisions. If guidelines do not cover a situation, the employee normally consults the supervisor.

Complexity

The employee performs a variety of routine and generally related tasks. The course of action is determined by established procedure, the supervisor, or the employee. Tasks frequently have to be coordinated, integrated, and/or prioritized. Some computer applications may be difficult to accomplish and require resourcefulness and extra effort by the employee. Decisions regarding unusual circumstances are referred to the supervisor.

Scope and Effect

The employees work affects the supervisors, other Agency employees, and the perception of the Agency by clients and the general public. Performing duties effectively efficiently, and in a professional manner enhances relationships between the Agency and its clients and contributes to the Agency’s overall ability to provide housing that is decent, safe, and sanitary.

Personal Contacts

Most of the employee’s contacts are with Agency employees, clients, and the general public. The purpose of the contacts is to give or exchange information, provide services, make decisions, motivate, negotiate, and resolve problems. Most contacts are structured or confidential in nature and the employee is expected to use normal tact and courtesy.

Physical Requirements

1. Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files, records, and office supplies, and eyestrain from working with computers and other office equipment.
2. Must be able to sit or stand for up to eight (8) hours at a time while performing essential work duties.
3. Must be able to bend, stoop, push, and pull in the performance of essential job-related duties (e.g. moving or carrying objects or materials).
4. Must be able to use fingers bilaterally and unilaterally to operate job-related equipment.
5. Must maintain a professional appearance and portray a positive image for the Agency.
6. Must maintain punctuality and attendance as scheduled.
7. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
8. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
9. Ability to communicate in Spanish and English is desirable.

Work Environment

Work involves the normal risks or discomfort associated with an office environment, and is usually in an area that is adequately heated, lighted, and ventilated.

Other Requirements

1. Must possess a State of Texas driver’s license and maintain a good driving record.
2. Must be available for occasional overnight travel for training.
3. Must pass a criminal background check.
4. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Title: Maintenance Aide

Reports To: Maintenance Mechanic

Department/Division: Housing Management

FLSA Status: Non-Exempt

Employment Status: Full-Time

Salary Range: $14.00 – $17.00 Hourly

Date: July 25, 2023

Position Summary

The Maintenance Aide performs a variety of general, basic maintenance and repair functions (below the level of a skilled Maintenance Mechanic) under close supervision in one or more of the crafts or trades. May work independently or be assigned to a crew of workers. May give assistance to skilled Maintenance Mechanics or be assigned to specific functions such as general maintenance and repair, and grounds duties. Employee performs carpentry, electrical, plumbing, welding, and general repairs in response to service requests and results of inspections of units in accordance with Uniform Physical Conditions Standards (UPCS) or other HUD required standards. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

1. Assists in or makes minor repairs to plumbing systems by performing general work including rough piping for domestic water and sanitary sewer, repair/replacement/installation of plumbing fixtures such as sinks and bathtubs, installation of valves for shower, kitchen, and bath, replacing washers, mending burst pipes, repairing leaks, opening clogged drains, and performing other appropriate repairs/installations to meet or exceed housing quality standards.
2. Assists in making carpentry repairs/replacements to damaged walls, roofs, woodwork, floors, gutters and downspouts, doors, door knobs, fences, gates, windows, doorbell, peepholes, door and window screens
3. Assists in repairs and adjustments to various appliances and equipment (e.g., dishwashers, stoves, water heaters, refrigerators, electric motors, smoke detectors, etc.) and assists in replacement of appliances and equipment when necessary.
4. Assists in installation and repair of electrical lighting systems, fuses, and other minor electrical repairs.
5. Performs cleaning and assists with minor repairs on HVAC systems in accordance with manufacturer’s specifications.
6. Prepares all interior/exterior wall surfaces for painting by removing electrical outlets and lighting fixtures, spreading drop cloths, scraping peeled paint, patching holes, taping and floating drywall, and/or sanding.
7. Paints all prepared surfaces with a brush, roller, or spray equipment. Performs thorough clean-up of work area including removing drop cloths, masking paper and tape, and replacing fixtures, covers, and plates.
8. Performs “make-ready” duties on vacant units and may clean office building, bathrooms, hallways, community rooms, laundry facilities, and community room kitchens, in accordance with Agency standards by performing the following duties:
   1. Sweeps, scrubs, waxes, and polishes floors using brooms, wet mops, scrapers, and/or heavy powered scrubbers and buffers
   2. Cleans rugs and carpeted floors using light-weight and or heavy powered vacuum cleaner, hand sweeper, or shampooer as appropriate.
   3. Washes and cleans windows, walls, ceiling, and fixtures, using ladders as needed
   4. Cleans, disinfects, and deodorizes lavatories, urinals. and toilet bowls. Cleans mirrors, sinks, faucet knobs, and scrubs and cleans enameled and ceramic walls and toilet partitions in restrooms
   5. Disconnects and cleans appliances.
   6. May spray/treat for insect and rodent control.
9. Performs preventive maintenance as assigned such as checking smoke detectors, checking emergency lights, replacing light bulbs, cutting off water to sill cocks, cleaning dryer vents, changing furnace/air-conditioner filters, cleaning guttering, and adjusting exterior light timers.
10. Reports all unusual circumstances such as vandalism, missing light bulbs or fixtures, missing smoke detectors, fire extinguishers to the supervisor.
11. May assist in graffiti removal and/or repainting. May assist with painting of fire lanes, parking dividers, etc.
12. Reports supply needs to the supervisor
13. May assist in transporting, loading, and unloading of cabinets, counters, appliances, furniture, supplies, materials, etc., as assigned.
14. May assist in mowing, landscaping, cutting trees and bushes and hauling off brush and debris
15. May assist management/leasing staff with curb appeal functions which may include detailing model units, putting out balloons, banners, a-boards, etc.
16. Cleans and maintains Agency-owned materials, lools, and equipment in a neat and orderly manner at all times. Maintains a neat and organized workshop area free of clutter and debris. Upon completion of maintenance task, all tools and excess supplies must be cleaned up and stored appropriately.
17. Subject to on call rotation and after hours maintenance emergencies in accordance with Agency policies and procedures.
18. Follows all established safety procedures and standards.
19. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.

Education and Experience

High School graduate or GEO desirable. Two (2) years’ experience in building maintenance or vocational training which involved training and/or experience in areas of carpentry, plumbing, and electrical repairs, or an equivalent combination of education and experience, preferably in multi-housing.

Knowledge and Skills

1. Good knowledge of techniques, methods, materials, and equipment used in custodial activities and grounds keeping.
2. Ability to understand and follow simple instructions.
3. Skilled in use of various custodial and building maintenance tools and equipment as appropriate
4. Ability to perform moderately strenuous physical activity.
5. Ability to establish and maintain effective working relationships with other employees and tenants.
6. Thorough knowledge of occupational hazards and applicable safety precautions of the assigned work.
7. Ability to read and/or understand directions contained in repair manuals and instructions/warning on cleaning agents.
8. Ability to communicate in English and Spanish is desired.

Supervision Controls

The employee receives instructions from the Maintenance Mechanic. Generally, methods of accomplishing duties are limited and within established procedures and parameters established by the supervisor. Deadlines and priorities are generally set by the supervisor and the employee’s progress is monitored regularly. The employee’s work is monitored during each phase of the assignment and reviewed for progress, compliance with procedures, and for quality and completeness. The employee has no supervisory responsibilities.

Guidelines

The employee follows established maintenance procedures and practices and service manuals in performing assigned tasks. If a situation not covered by guidelines arises, the employee consults the supervisor for guidance.

Complexity

Work performed by the employee is mostly routine and repetitive in nature. Some tasks require the exercise of personal judgment in making decisions on accomplishing assigned work. The employee must consider safety and liability issues, weather, and timeframes for accomplishing work.

Scope and Effect

The employee’s work primarily affects the Agency’s grounds and non-dwelling facilities. If accomplished properly, work efforts enhance the overall appearance of the developments and the surrounding community.

Personal Contacts

The employee’s personal contacts are primarily with tenants, other employees, vendors, city employees, and contractors. Contact with tenants is particularly important. The purpose of this is to give and obtain information necessary to do maintenance tasks efficiently, safely, and to document all actions. Conditions under which contacts occur can range from normal to stressful in an emergency situation, such as a gas leak or power failure.

Physical Requirements

1. Normal physical activity can be tedious and require heavy lifting, carrying, and prolonged standing, walking, reaching, bending, pushing, pulling, kneeling, crouching, stooping, climbing, balancing and lying prone. The employee must use arm strength to manipulate hand tools such as saws, sanders, and jointers.
2. Must be able to lift up to fifty (50) pounds without assistance.
3. Must have a sense of balance sufficient for standing on a ladder of at least six (6) feet in height for an extended period of time
4. Must be able to operate hand tools, power tools, and equipment (e.g. , drills, wrenches, hammers, pliers, electrical [Ohm] meters, saws, threaders, plumbing snakes, etc.)
5. Work requires spatial perception, and finger and manual dexterity.
6. Must be able to establish and maintain effective working relationships with co-workers, tenants, and persons outside the Agency and perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
7. Must be able to sit or stand for up to eight (8) hours at a time while performing work duties.
8. Must be able to use fingers bilaterally and unilaterally to utilize job-related tools and equipment.
9. Must have vision and hearing corrected to be able to legally operate a vehicle in various environmental and traffic conditions and perform essential job functions.
10. Must have normal color perception to differentiate colors of electrical wiring, etc.
11. Must maintain a professional appearance and portray a positive image for the Agency.
12. Must maintain punctuality and attendance as scheduled.
13. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.

Work Environment

The employee works indoors and outdoors and is exposed to weather extremes. The employee may occasionally be subjected to electrical shock hazards, dangerous heights, dangerous chemicals (e.g. , solvents, etc. ), and skin irritants. The employee may be required to use goggles, gloves, masks, lumbar support belts, safety boots, and other personal protective equipment.

Other Requirements

1. Must possess a State of Texas driver’s license and maintain a good driving record.
2. May be required to work after office hours on the on-call work schedule.
3. Must work with the highest degree of confidentiality.
4. Must be available for occasional overnight travel for training.
5. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Reports To: Director of Construction Projects

Department/Division: Construction

FLSA Status: Non-Exempt

Employment Status: Full-Time

Salary Range: $14.00 – $17.00 Hourly

Date: February 9, 2024

Position Summary

Employee performs tasks involving physical labor in demolition and new construction. Performs multiple tasks such as general carpentry, electrical, plumbing, concrete work, and tile setting at construction and development sites. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and other work-related duties as assigned.

1. Routinely starts, operates, and checks for safety and appropriate maintenance on agency vehicles. Includes lubricating, cleaning and minor repairs of the assigned vehicles.
2. Repairs maintain, and alters buildings, retaining walls, and other brick or stone structures. Repairs steps, sidewalks, chimneys, floors, and walls. Patches cracked concrete, replaces broken concrete masonry blocks and ceramic tiles, re-grouts ceramic tile, and seals concrete and exterior brick walls. Performs carpentry work incidental to masonry and concrete finishing work.
3. Smooths and finishes surfaces of poured concrete floors, walls, sidewalks, patios, or curbs to specified textures, using hand tools or power tools, including floats, trowels, and screeds.
4. Installs various types of joints, reinforcements, etc. for masonry/concrete finishing work as required and ensures work meets or exceeds quality control requirements.
5. Pours concrete or directs concrete deliverer to position truck to facilitate pouring concrete and moves discharge chute of the truck to direct concrete into forms to make floors, walkways, pads, or other projects.
6. Spreads concrete into inaccessible sections of forms, using rake or shovel and levels concrete to specified depth and workable consistency using handheld screed and floats to bring water to the surface and produce soft topping. Smooths and shapes surfaces of freshly poured concrete using straightedge and float or power screed. Finishes concrete surfaces using power trowel, or wets and rubs concrete with abrasive stone to impart finish.
7. Removes rough or defective spots from concrete surfaces using power grinder or chisel and hammer, and patches holes with fresh concrete or epoxy compound.
8. Constructs, erects, installs, and repairs structures and fixtures of wood, plywood, and wallboard, using carpenter’s hand tools, and power tools, and conforming to local building codes. Projects may include renovation, repair, alteration, fabrication of walls, doors, windows and frames, ceilings, roofs, floors, stairs, shelving, tables, benches, cabinets, counters, countertops, and/or facings, signs, scaffolds, and many different building components of wood, wood substitutes, metal, plastic, plastic laminates, sheetrock, paneling, etc.
9. Inspects, installs, maintains, and repairs or replaces plumbing fixtures and fittings (e.g., leaky faucets, clogged drains and sewer lines, damaged commodes, bathtubs, water heaters, and water cutoffs.) Installs, repairs and replaces water heaters and lavatory sinks.
10. Prepares all interior/exterior wall surfaces for painting by removing electrical outlets and lighting fixtures, sanding drop cloths, scraping peeled paint, caulking, plastering and/or patching holes and cracks, taping and floating drywall, and/or sanding. Removes closet and bedroom doors.
11. Sands wood surfaces and/or applies primers or sealers to new surfaces as appropriate to prepare for painting, varnishing and/or staining.
12. Mixes, matches, and blends various paints, enamels, lacquers, varnishes, stains, and special protective coatings to achieve the desired color, consistency, and drying properties and applies to prepared surfaces with a brush, roller, or spray equipment.
13. Performs preventive maintenance as defined for the area of responsibility (e.g., interior /exterior buildings, ceilings, floors, and roofs, adhering to the preventive maintenance schedule.)
14. Prepares all interior/exterior wall surfaces, doors, and frames for painting.
15. Applies caulking compounds by hand or with caulking gun to seal crevices.
16. Erects and disassembles scaffolding, shoring braces and other temporary structures.
17. Digs ditches and levels earth to grade specifications, using pick and shovel.
18. Signals equipment operators to facilitate alignment, movement, and adjustment of machinery, equipment, and materials.
19. Sprays materials such as water, sand, steam, vinyl, paint or stucco through a hose to clean, coat or seal surfaces.
20. Loads and unloads trucks and haul and hoist materials.
21. Operates machines that pump concrete, grout, cement, sand, plaster or stucco through spray-gun for application to ceiling and walls.
22. Operates heavy machinery and hand/power tools of all types.
23. Maintains a clean job site; pick up all tools equipment and secure job site each day to eliminate potential hazards.
24. Ensures compliance with plans and specifications for individual construction projects.
25. Accountable for consistent adherence to Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.

Education and Experience

High School graduate or GED is desirable. Two (2) years’ experience in the construction field or maintenance, or an equivalent combination of education and experience sufficient to fulfill essential position functions.

Knowledge and Skills

1. Good knowledge of techniques, methods, materials, and equipment used in the construction or repair of houses, buildings or other structures such as highways and roads.
2. Knowledge of the practical application of engineering science and technology. This includes applying principles.
3. Ability to understand and follow non-complex instructions.
4. Ability to establish and maintain effective working relationships with other employees and tenants
5. Math skills sufficient to perform essential job functions.
6. Skilled in the use of various hand tools, power tools, and test equipment.
7. Thorough knowledge of occupational hazards and applicable safety precautions of the assigned work.
8. Ability to communicate in English and Spanish is desired.

Supervision Controls

The employee receives instructions from the Project Specific Manager or his/her designee as assigned. Generally, methods of accomplishing assignments are at the discretion of the employee within established procedures. Deadlines, priorities, necessary guidelines, and scope of work are generally set by the supervisor and the employee’s progress is monitored regularly for adherence to instructions, compliance with established procedures, quality, and completeness. The employee has no supervisory responsibilities.

Guidelines

All guidelines are usually provided orally and are supplemented by established procedures. If a situation not covered by these guidelines arises, the employee consults the supervisor for guidance.

Complexity

Work performed by the employee may be routine or non-routine in nature depending on the situation and task involving construction. The nature of some tasks may be highly complex. Occasionally, some tasks may require the exercise of personal judgment in making decisions on accomplishing assigned work.

Scope and Effect

The employee’s work primarily affects Community & Economic Development Department activities. If accomplished properly, work efforts enhance the overall appearance of the developments and the surrounding community.

Personal Contacts

The employee’s personal contacts are with other employees and tenants. Contact with primarily concern work assignment.

Physical Requirements

1. Normal physical activity can be tedious and require heavy lifting, carrying, and prolonged standing, walking, reaching, bending, pushing, pulling, kneeling, crouching, stooping, climbing, balancing and lying prone. The employee must use arm strength to manipulate hand tools such as saws, sanders, and jointers etc.
2. Must be able to lift up to fifty (50) pounds without assistance.
3. Must have a sense of balance sufficient for standing on a ladder of at least six (6) feet in height for an extended time period of time.
4. Must be able to operate hand tools, power tools, and equipment (e.g., drills, wrenches, hammers, pliers, electrical, etc.)
5. Work requires spatial perception, and finger and manual dexterity.
6. Must be able to establish and maintain effective working relationships with co-workers, tenants, and persons outside the Agency and perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
7. Must be able to sit and/or stand for up to eight (8) hours at a time while performing work duties.
8. Must be able to use fingers bilaterally and unilaterally to utilize job-related tools and equipment.
9. Must have vision and hearing corrected to be able to legally operate a vehicle in various environmental and traffic conditions and perform essential job functions.
10. Must have the normal color perception to differentiate colors of electrical wiring, etc.
11. Must maintain a professional appearance and portray a positive image for the Agency.
12. Must maintain punctuality and attendance as scheduled.
13. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above
14. Must maintain a professional appearance and portray a positive image for the Agency.
15. Must maintain punctuality and attendance as scheduled.
16. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.

Work Environment

The employee works indoors and outdoors and is exposed to weather extremes. The employee may occasionally be subjected to electrical shock hazards, dangerous heights, dangerous chemicals (e.g., cleaning solutions, solvents, insecticides), and skin irritants. The employee may be required to use goggles, gloves, masks, lumbar support belts, safety boots, and other personal protective equipment.

Other Requirements

1. Must possess a State of Texas driver’s license and maintain a good driving record.
2. May be required to work after office hours on the on-call work schedule.
3. Must work with the highest degree of confidentiality.
4. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Title: Resident Services Coordinator

Reports To: Director of Planning & Community Services

Department/Division: Planning & Community Services

FLSA Status: Non-Exempt

Employment Status: Part-Time

Salary Range: $12.00 – $15.00 Hourly

Date: July 31, 2023

Position Summary

Under the supervision of the Director of Planning & Community Services, the Resident Services Coordinator is responsible for providing on-site programmatic and administrative coordination for resident families that are attending LHA programs and activities. Serves as an on-site liaison and facilitator for program activities scheduled for residents. Works in consultation with the Director to ensure smooth operation of the programs and activities. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

1. Assists in the coordination and delivers on-site services offered to residents at the assigned properties.
2. Provides leadership, support and serves as mentors to resident youth.
3. Assists in the development of strategies in an effort to provide an alternative to drugs and other negative forces to the residents of the development.
4. Assists in the development of program curriculum to benefit all different age groups.
5. Implements outreach and recruiting plan by means of door-to-door outreach, preparation of flyers, attendance at Resident Council meetings and other informational meetings.
6. Educates the residents about the services available and the policies and procedures of the program.
7. Establishes working relationships and collaboration with local organizations and the community to secure mentors, tutors, monthly speakers, support and technical assistance in the areas of substance abuse prevention / intervention, computer learning technology, and the coordination of service delivery.
8. Develops and implements a system of reporting program progress to the supervisor.
9. Monitors families participating in programs and services.
10. Evaluates effectiveness of programs and services for growth and development of member participants; modifies and/or makes recommendations for possible adaptations to meet the needs of residents.
11. Assists in preparing monthly calendar of activities and newsletter for distribution.
12. Assists in preparing monthly, quarterly and annual reports as needed.
13. Tutors and assists youth on a daily basis with homework tasks; instructs computer basics; organizes field trips.
14. Participates with youth during scheduled youth activities.
15. Assists in the development and instructs youth on fun and educational crafts.
16. Prepares to serve meals and takes attendance for meal programs.
17. Establishes and maintains open communication with parents regarding children’s dietary restrictions, allergies etc.
18. Detects and ensures proper disposition of spoiled or unattractive food, defective supplies/equipment and or other unusual conditions.
19. Meets with Health Inspector as required to ensure kitchen and practices are in compliance with City’s health code.
20. May transport residents to and from scheduled youth activities.
21. Maintains a log on the use of transportation vehicle.
22. Procures and maintains inventory of all supplies, learning materials, equipment, and software required for use at each development.
23. Maintains the development site in a clean and safe environment by implementing federal, state and local sanitation requirements.
24. Attends professional development and other relevant training opportunities as required.
25. Keeps all necessary records of food service operation and prepares reports as necessary.

Education and Experience

High school diploma or GED. Two (2) years direct experience working in child care; or a combination of experience and formal education may fulfill this requirement.

Knowledge and Skills

1. Strong organizational skills with demonstrated leadership abilities.
2. Ability to gather data, compile information and prepare reports.
3. Good knowledge of procurement and inventory control procedures.
4. Good knowledge of proper use of safety equipment.
5. Ability to practice the highest standards of food and kitchen safety and sanitation.
6. Ability to present foods in an attractive manner.
7. Ability to provide effective supervision of any volunteers.
8. Achieve a balance of sensitivity to the difficulties and concerns of individual disabled children.
9. Ability to read, interpret and apply applicable laws, rules and regulations.
10. Ability to make sound judgments based on information available.
11. Communicate effectively orally and ability to understand and follow simple instructions.
12. Ability to work evenings and weekends.
13. Ability to establish and maintain effective working relationships with co-workers, residents and volunteers.
14. Ability to deal effectively with situations that require tact and diplomacy, yet firmness.
15. Ability to communicate in English and Spanish.

Supervision Controls

The employee receives instructions from the Director of Planning & Community Services. Generally, methods of accomplishing assignments are limited and within established procedures. Deadlines and priorities are generally set by the supervisor and the employee’s progress is monitored regularly. The employee’s work is reviewed generally for accuracy and completeness. The employee may supervise volunteers on an as needed basis.

Guidelines

All guidelines are generally oral and supplement established procedures. If a situation not covered by guidelines arises, the employee consults the supervisor for guidance.

Complexity

The employee performs a limited number of tasks that are repetitive and routine in nature and require little personal judgment or decision making. Instructions to the employee are detailed and specific. The course of action open to the employee is clear cut and specific.

Scope and Effect

The employee’s work primarily affects the residents throughout the housing developments. Performing work tasks effectively, efficiently and with compassion enhances relationships between residents and the Laredo Housing Authority. It improves resident status and provides long-term benefits in housing management. Ensures the programs for the residents are operated efficiently and effectively allowing residents to participate in a variety of services that will assist them in their efforts to be self-sufficient by obtaining employment and therefore decreasing the need for rental assistance.

Personal Contacts

The employee’s personal contacts are with other employees, residents, community volunteers, and other agencies. The purpose of such contacts is to bring community and resident services to the residents, foster resident pride, participation, and provide various kinds of support and assistance for individual families.

Physical Requirements

1. Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties.
2. The employee may drive lightweight vehicles, and may be required to push, pull and/or lift objects, such as boxes of canned food, tables, or a tenant who must be helped into and out of a vehicle.
3. Must be able to bend, stoop, push, and pull in the performance of work-related duties (e.g. moving or carrying objects or materials).
4. Must be able to use fingers bilaterally and unilaterally to operate office equipment including computers, copiers, printers, facsimile machines, telephone, etc.
5. Must maintain a professional appearance and portray a positive image for the Agency.
6. Must maintain punctuality and attendance as scheduled.
7. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.

Work Environment

Work is primarily in the assigned development and performed both indoors and outdoors.

Other Requirements

1. Must possess a State of Texas driver’s license and maintain a good driving record.
2. May be required to work an unusual work schedule.
3. Must obtain food handler certification within ninety (90) days of employment.
4. Must work with the highest degree of confidentiality.
5. Must be available for occasional overnight travel for training.
6. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Title: Driver

Reports To: Director of Planning & Community Services

Department/Division: Planning & Community Services

FLSA Status: Non-Exempt

Employment Status: Part-Time

Salary Range: $12.00 – $14.00 Hourly

Date: July 27, 2023

Position Summary

Responsible for safely transporting food, supplies, and or tenants, children, and program participants to and from each site and to ensure their safety and comfort. These tasks are to be performed at a level that supports the Agency’s efforts to achieve the highest rating on HUD’s evaluation systems. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

1. Ensures the health and safety of tenants and children during hours of operation.
2. Transports youth and adults to and from their residence to participate in program activities, training classes or other authorized events.
3. Transports food and supplies in a timely manner and takes all reasonable safety precautions to ensure it arrives in good conditions.
4. Drives safely and takes all reasonable safety precautions to avoid accidents. Avoids endangering the safety of the passenger.
5. Assists elderly and disabled tenants on/off the vehicle and renders first aide as necessary.
6. Must take full responsibility for the security and safety of passengers during transport.
7. Maintains proper mileage ledger and vehicle preventive maintenance log.
8. Submits all vehicle fuel receipts.
9. Reports any vehicle maintenance problems to the supervisor.
10. Reports all moving violations and accidents to supervisor immediately.
11. Maintains condition and cleanliness of assigned vehicles (all vehicles are tobacco-free).
12. Regulates heating and cooling for passenger comfort.
13. Inspects bus/van prior to starting the run to detect any mechanical or other malfunction which would prevent safe delivery of passengers.
14. Follows exact schedules, making stops and picking up food, supplies, and passengers at assigned locations.
15. Observes all local, city and state laws and regulations.
16. Uses all signals and ensures that all traffic is stopped before loading and unloading passengers.
17. Instructs passengers on the proper methods to board and deport from the bus/van and sees that instructions are carefully observed.
18. Attends all state training programs, testing programs, first aid courses and other meetings as required.
19. Must be punctual in attendance and strictly maintains timing schedules.

Education and Experience

High school diploma or GED and at least (6) months of experience working in transportation or an equivalent combination of education and experience sufficient to fulfill essential position functions.

Knowledge and Skills

1. Ability to work under stressful conditions, primarily with youth and elderly/disabled tenants; handle crowd control; understand and follow written and oral instructions; express oneself clearly and concisely, both orally and in writing; establish and maintain representatives of governmental agencies and community-based organizations; and maintains confidentiality of the Agency’s operations.
2. Must be knowledgeable of safe driving techniques and map reading including possessing a “sense of direction” in locating destinations locally and out of town.
3. Must have the ability to use geographical positioning system (GPS).
4. Must possess and maintain a safe driving record. Failure to do so may result in discipline up to and including termination.
5. Must not have been convicted of, pleaded guilty to, entered a plea of nolo contendere to, or received judicial diversion for any felony charges or to any violation of any federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, controlled substance, or sex-related crimes.
6. Must not have been convicted of, pleaded guilty to, entered a plea of nolo contendere to, or received judicial diversion for any misdemeanor charges involving DUI/DWI or alcohol, or use, possession, manufacture, or sale of controlled substances or drug paraphernalia within the past 7-10 years.
7. Must maintain a neat, clean, acceptable personal appearance.
8. Literacy in English with the ability to understand and carry out oral and written instructions and posted schedules.
9. Basic knowledge of vehicle troubleshooting.
10. Communicate and relate to persons of diverse backgrounds and abilities.
11. Must have vision and hearing corrected as needed to be able to perform essential job functions.
12. Ability to communicate in English and Spanish is desirable.

Supervision Controls

The employee receives work assignments primarily from the Director of Planning & Community Services. Priorities and time frames are usually established by the supervisor, and monitor the employee’s work for compliance with procedures and guidelines. The employee has no supervisory responsibilities.

Guidelines

The employee generally follows past experience in accomplishing assignments. Methods for accomplishing routine work are at the discretion of the employee, subject to existing practices and procedures. When unusual situations arise, the employee may request guidance from the supervisor.

Complexity

The employee performs a variety of related tasks, which are mostly routine in nature. Occasionally, the employee is required to exercise personal judgment in making decisions when accomplishing assignments. Non-routine situations are usually referred to the supervisor for resolution.

Scope and Effect

The employee’s work primarily affects the operational functions of the Housing Agency and the transportations of tenants and program participants to and from their residence to training sites or other program activities.

Personal Contacts

The employee’s personal contacts are with other employees, tenants and representatives from governmental agencies and community-based organizations.

Physical Requirements

1. Work is sedentary, but may involve some physical exertion such as kneeling and crouching.
2. Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties.
3. Employee may get eyestrain from working with computers and other office equipment.
4. Employee’s work involves driving a passenger bus/van to and from housing communities and job training sites.
5. Employee may be exposed to weather extremes and to unusual hazards associated with housing communities.
6. Must also be able to lift over 50 lbs. on an occasional basis.
7. Must maintain a professional appearance and portray a positive image for the Agency.
8. Must be able to maintain punctuality and attendance as scheduled.
9. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.

Work Environment

The employee’s work is performed both indoors and outdoors and involves the normal hazards associated with transporting food, supplies, children, and adults.

Other Requirements

1. Must maintain a good driving record.
2. May be required to work after office hours or unusual work schedule.
3. Must pass a criminal background check.
4. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.