Employment Opportunities

Reports To: Assistant Director of Housing Management

Department/Division: Housing Management

FLSA Status: Non-Exempt

Employment Status: Full-Time

Salary Range: $12.00 – $16.00 Hourly

Date: December 16, 2022

Position Summary

The employee is responsible for greeting clients via telephone or in person and provides administrative support to the Administrative Office and within the Housing Management Department. The employee performs general office work and various administrative support functions. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

1. Answers telephone, screens calls, and greets visitors in a courteous, professional manner, ascertains nature of their business and conducts guests to meet with appropriate person. Answers general inquiries from other employees, tenants and the public, in person and over the phone. Refers calls and/or visitors to other employees or departments as appropriate. Secures and transmits routine information on Agency programs as directed.
2. Provides information about the establishment, such as location, department or offices, staff within the organization, or services provided; listens, hears and resolves customer and public complaints and observes and reports any unusual activity in the front lobby.
3. Responsible for receiving customer documents, providing photocopies and receipts for documents dropped off to the front desk and distributing the documents to the appropriate employee and/or department.
4. Provides employment applications to the public interested in employment and distributes completed applications to the Human Resource Department.
5. Provides administrative support by sorting, logging and distributing mail, and incoming shipments.
6. Assists in collecting payments for rent and other services from residents and issues receipts. Posts transactions and prepares and makes deposits. Maintains an accurate cash drawer and balances daily.
7. Provides assistance to the staff to ensure overall departmental efficiency by composing, preparing, setting up, and proofreading confidential correspondence, agreements, summaries, memoranda, statistical tables, presentations, forms, and reports, relevant information from a variety of sources, and/or knowledge of Agency policy and procedures and presents the information in a clear and understandable format.
8. May collect payments for rent, deposits, fees and other services from residents and issues receipts.
9. Maintains lobby area in a neat, presentable, and orderly style.
10. Alerts security of all disturbances and inappropriate behavior.
11. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.

Education and Experience

High School diploma or possession of a certificate of equivalence of High School Achievement (GED), and two (2) years of relevant experience in reception and/or clerical experience or an equivalent combination of education and experience sufficient to fulfill essential position functions.

Knowledge and Skills

Good knowledge of general office practices and procedures, including business English and arithmetic.

1. Knowledge of operation of a multi-line telephone system and usage of correct telephone etiquette.
2. Comprehensive knowledge of Housing rules, regulations, HUD procedures and policies.
3. Ability to treat callers, customers and visitors with unfailing courtesy, attentiveness and have a professional attitude.
4. Ability to meet and deal tactfully and courteously with the public and to establish and maintain effective working relationships with other employees.
5. Considerable skills in operating computer equipment, software packages, and general office machines.
6. Ability to communicate clearly and concisely orally and in writing.
7. Proper English grammar and usage, vocabulary, arithmetic, punctuation and spelling.
8. Ability to accurately and completely document in writing appropriate events and activities.
9. Ability to communicate in English and Spanish is desirable.

Supervisory Controls

The employee receives instructions from the Assistant Director of Housing Management. Courses of action, deadlines, and priorities are established by procedure, the supervisor, or the employee depending on the assignment. The employee has no supervisory responsibilities.

Guidelines

The employee performs routine duties by following established Agency policies and procedures, traditional practices and written guidelines. These guidelines cover most job-related situations and the employee uses independent judgment in making routine decisions. If guidelines do not cover a situation, the employee normally consults the supervisor.

Complexity

The employee performs a variety of routine and generally related tasks. The course of action is determined by established procedure, the supervisor, or the employee. Tasks frequently have to be coordinated, integrated, and/or prioritized. Some computer applications may be difficult to accomplish and require resourcefulness and extra effort by the employee. Decisions regarding unusual circumstances are referred to the supervisor.

Scope and Effect

The employees work affects the supervisors, other Agency employees, and the perception of the Agency by clients and the general public. Performing duties effectively efficiently, and in a professional manner enhances relationships between the Agency and its clients and contributes to the Agency’s overall ability to provide housing that is decent, safe, and sanitary.

Personal Contacts

Most of the employee’s contacts are with Agency employees, clients, and the general public. The purpose of the contacts is to give or exchange information, provide services, make decisions, motivate, negotiate, and resolve problems. Most contacts are structured or confidential in nature and the employee is expected to use normal tact and courtesy.

Physical Requirements

1. Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files, records, and office supplies, and eyestrain from working with computers and other office equipment.
2. Must be able to sit or stand for up to eight (8) hours at a time while performing essential work duties.
3. Must be able to bend, stoop, push, and pull in the performance of essential job-related duties (e.g. moving or carrying objects or materials).
4. Must be able to use fingers bilaterally and unilaterally to operate job-related equipment.
5. Must maintain a professional appearance and portray a positive image for the Agency.
6. Must maintain punctuality and attendance as scheduled.
7. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
8. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
9. Ability to communicate in Spanish and English is desirable.

Work Environment

Work involves the normal risks or discomfort associated with an office environment, and is usually in an area that is adequately heated, lighted, and ventilated.

Other Requirements

1. Must possess a State of Texas driver’s license and maintain a good driving record.
2. Must be available for occasional overnight travel for training.
3. Must pass a criminal background check.
4. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Title: HCV Programs Specialist

Reports To: Director of HCV Programs

Department/Division: HCV Department

FLSA Status: Non-Exempt

Employment Status: Full-Time

Salary Range: $15.00 – $20.00 Hourly

Date: August 15, 2023

Position Summary

Responsible for implementing the Agency’s HCV Program’s leasing and occupancy policies and procedures in accordance with HUD, federal, local and other applicable laws, rules, policies, and procedures. Performs a variety of tasks related to admission and occupancy. Responsible for the Agency receiving at least a satisfactory rating concerning HUD agency scoring systems such as the Section 8 Management Assessment Program (SEMAP) and other future HUD required evaluation systems. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

1. Responds courteously to calls, written requests, and e-mails from participants, service providers, and other authorized agencies and representatives to answer questions, and provide information and assistance as appropriate regarding the HCV Program and portability process.
2. Schedules and conducts re-examination interviews with tenants as assigned, following proper verification methods/processing for each re-examination in accordance with HUD and Agency policies and procedures. Assists in examination and resolution of income discrepancies as necessary.
3. Counsel’s participants and landlords on the HCV Program, briefing them on rights privileges, obligations, and responsibilities; Prepare Housing Assistance Payment (HAP) Contracts and Leases, and contacts landlords and participants to ensure their contract execution in accordance with program requirements.
4. Collects and reviews interim transfer and re-certification information, evaluates, verifies, and calculates information and rent for recertification’s and move-ins. Explains rent calculation to tenants and assists with completion of recertification materials as necessary. Prepares and sends appropriate notices of rent adjustments in accordance with HUD regulations.
5. Conducts annual re-examination of HCV tenants, prepares lease agreements, and negotiates HAP contracts; ensures proper verification methods/processing for each re-examination in accordance with HUD and Agency policies and procedures. Examines and resolves income discrepancies as necessary.
6. Initiates termination of assistance of families for non-compliance, or non-performance, or other grounds in conformance with established Agency policy and procedures.
7. Processes portability billing in the system to ensure payment of the initial Public Housing Agency (PHA). Enters incoming billing from other PHA to ensure that the correct rent is being paid on behalf of the tenant. Makes appropriate changes in system of information in a timely and accurate manner.
8. Coordinates background information checks of tenants to be recertified. Performs final eligibility verifications.
9. Reviews lease documents for accuracy and completeness and executes lease.
10. Assists in preparation and distribution of notices of rent violations and assists HCV Programs Director with lease enforcement.
11. Prepares/completes Form HUD-50058 in an accurate and timely manner and sends to the HCV Programs Director for quality control review prior to timely electronic submission to the PIC system.
12. Ensures proper verification methods/processing for each re-examination in accordance with HUD and Agency policies and procedures. Examines and resolves income discrepancies as necessary.
13. Reviews and discusses non-compliant tenant issues with HCV Programs Director to ensure clients are provided with reasonable opportunity to meet requirements to remain in compliance.
14. Enters move-in and move-out data into the system, as needed.
15. Processes and maintains files and correspondence associated with the leasing/occupancy process.
16. Maintains account information such as present rent, and coordinates other collections due, late payment notification, and reconciliation of rent and other charges collected throughout the month with appropriate personnel.
17. Accurately updates the system with system notes and ensures compliance with program requirements and regulations. Reviews tenant/applicant files/folders and verification forms for accuracy and completeness and accurately inputs data into the computer in a timely manner.
18. Processes Veterans under the Veteran’s Affairs Supportive Housing (VASH) program leasing and occupancy regulations.
19. Compiles statistical data and prepares reports related to completed recertification, applicant folders, occupancy, and tenants as required.
20. Processes and maintains files and correspondence associated with the leasing/occupancy process in an accurate and timely manner.
21. Documents and investigates tenant complaints and schedules appointments to discuss and initiate solutions or refers to HCV Programs Director as appropriate to the situation.
22. Ensures privacy and maintains the security of confidential materials.
23. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets. (Standard)

Education and Experience

High School diploma or (GED) and three (3) years’ experience in the housing or social services field, or an equivalent combination of education and experience sufficient to fulfill essential position functions.

The following Certifications must be obtained within one (1) year of employment or another allowable period of hire as authorized by the Executive Director or his/her designee:

• HCV Occupancy Specialist
• RAD Specialist
• Enterprise Income Verification System (EIV)
• Fair Housing

Knowledge and Skills

1. Working knowledge of federal, state, and local laws, rules, and regulations and Agency policies and procedures pertaining to the HCV Programs.
2. Thorough knowledge of interviewing techniques and record maintenance.
3. Ability to meet and deal tactfully and courteously with the public.
4. Ability to understand and follow moderately complex written and oral instructions, communicate and relate to persons of diverse backgrounds and abilities.
5. Ability to make routine decisions in accordance with established administrative rules, regulations and policies, to explain the re-examination process to tenants in an objective and impartial manner.
6. Working knowledge of the operation of the Agency’s computer system and application software.
7. Knowledge of basic math principles sufficient to perform calculations for determining rent, resolving discrepancies, PIC and EIV errors.
8. Working knowledge of interviewing techniques and record maintenance.
9. Ability to prepare clear, concise reports and make appropriate recommendations within the scope of responsibility.
10. Ability to use basic office equipment such as telephone, fax, copier, and computer.
11. Ability to communicate clearly, concisely, verbally and in writing.
12. Ability to establish and maintain an effective working relationship with other employees.
13. Ability to deal effectively with situations requiring tact and diplomacy.
14. Ability to communicate in English and Spanish is desirable.

Supervision Controls

The employee receives instructions from the HCV Programs Director. The employee plans and carries out routine work activities with minimal supervision and independently resolves problems that arise. The employee receives specific instructions when complaints are brought to the attention of the supervisor, and when the supervisor is contacted by the employee for direction. The employee’s work is reviewed periodically for conformance to Agency policies and attainment of objectives. The HCV Programs Specialist has no supervisory duties

Guidelines

The employee performs routine duties by following established HUD and Agency policies and procedures. These guidelines cover most job-related situations and the employee may use independent judgment in making decisions within established parameters and area of expertise. If guidelines do not cover a situation, the employee normally consults the supervisor. Guidelines are generally specific and clear.

Complexity

The employee performs a variety of related, routine, and generally repetitive tasks. The course of action is determined by the supervisor and by established procedures. The employee may coordinate, integrate, and/or prioritize tasks.

Scope and Effect

The employee’s work affects tenant families, managers, other agencies, and other Agency personnel. The employee’s efforts can enhance the Agency’s continuing efforts to provide adequate leased housing to low-income housing families on a timely basis and at reasonable rates.

Personal Contacts

Personal contacts are with all of the above persons and groups. The purpose of such contacts is to obtain and provide information and verify, document and record information submitted by tenants, and other Agency activities.

Physical Requirements

1. Work is principally sedentary but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files, records, and office supplies, and eyestrain from working with computers and other office equipment.
2. Must be able to sit and/or stand for up to eight (8) hours at a time while performing work duties.
3. Must be able to bend, stoop, push, and pull in the performance of office related duties.
4. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
5. Must be able to establish and maintain effective working relationships with co-workers and clients and perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
6. Must maintain a professional appearance and portray a positive image for the Agency.
7. Must maintain punctuality and attendance as scheduled.
8. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.

Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated.

Other Requirements

1. Must possess a valid State of Texas driver’s license and maintain a good driving record.
2. Must be available for occasional overnight travel for training.
3. Must pass a criminal background check.
4. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Title: Bookkeeper

Reports To: Director of Finance & Senior Accountant

Department/Division: Finance / Accounting

FLSA Status: Non-Exempt

Employment Status: Full-Time

Salary Range: $17.50 – $18.50 Hourly

Date: July 12, 2023

Position Summary

The purpose of this position is to administer the financial accounting system. This is accomplished by reviewing and entering data, generating and analyzing reports, processing account records and statements, and maintaining the general ledger accounts. Other duties include transporting deposits to the bank. These tasks are to be performed at a level that supports the Agency’s efforts to achieve the highest rating on HUD’s evaluation systems. Other duties include maintaining a filing system, and assisting with special projects. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

1. Prepares monthly financials statements, balance sheets and various reports, including update monthly tenant reports, asset management, cost allocation, various audit reports at fiscal year-end. Print necessary monthly, quarterly and yearly reports and maintain report to assist the Director of Finance with budget preparation.
2. Responsible in maintaining and balancing the Cash Receipts Journal on a weekly basis and report the information to the Director of Finance.
3. Inputs journal entries to record AMP bookkeeping, management and property management expenses.
4. Prepares deposits, appropriate documentation, and makes timely deposits. Reviews and coordinates online banking and/or statements for verification of deposits, balances, bank transfers and other banking transactions as assigned.
5. Assists in preparation and maintaining information required for audits and/or HUD monitoring reviews.
6. Reconcile staff travel vouchers with travel advances and actual expenses reported by employees.
7. Maintains utility report and prepares yearly accrual.
8. Posts and file payments received towards tenant’s promissory notes.
9. Provides assistance and information for manager(s) regarding tenant accounts and procedures. Responds to inquiries from tenants, auditors and Agency’s personnel in reference to tenants’ accounts.
10. Prepare and process monthly statements and invoices to tenants.
11. Post and logs all incoming monies received by mail daily.
12. Posts (credits/debits), balances and reconciles tenants accounts. Monitors accounts and updates system in a timely manner to reflect late rent and/or delinquent accounts. Uncollectable debts are forwarded to collection agency.
13. Issue, maintains and records all “non-sufficient funds”, and send out notification to tenants as well as posting any charges to the proper account. Responsible for writing-off of collection losses for uncollectable receivables. All correspondence between clients and Agency will be filed and maintained.
14. Processes tenant accounting transfers, including the preparation of move-out statements and deposits related security deposits to the assigned security deposit account. Prepare monthly move-out summaries.
15. Submits to Real Estate Assessment Center (REAC) and monitor all families who leave the program owing money or are terminated for fraud. Monitors families who have signed promissory notes for monies owed to the Agency.
16. Verifies Accounts Payables transaction to ensure accuracy.
17. Returns payment by certified mail from clients with legal status.
18. Maintains files for all receivable reports.
19. Reconcile tenant accounting detail to the general ledger and adjusts TARs at year end. Updates and processes monthly tenants’ reports.
20. Maintains all records and reports monthly for project developments.
21. Types letters and reports as required.
22. Reviews all remittances for accuracy to identify errors or questionable data.
23. Reviews security deposit refund information; forward to accounts payable if refund is required or follows procedures for collection if required.
24. Posts rent and HAP (Housing Assistance Payments) and generates a report that reflects all charges such as rent, excess utilities, late fees, move out charges and court costs for each public housing site.

1. Process all general related duties of accounts payable function. Verifies vendor number, purchase order number, quantity, price, and general ledger account number from the related purchase order. Verifies that purchase order has been received by staff and the date received. Ensures that payments to vendors are timely paid.
2. Enters and posts invoices into the financial accounting system. Ensures that all invoices balance to the batch total in the computer system and files.
3. Contacts vendors and/or staff to clarify information, requests information or alerts them of problems such as price variance or quantity discrepancy. Researches any past due invoices and/or statements.
4. Processes purchasing transactions for all employees. Verifies that the receipts match statement, ensures that there is a purchase order for each item listed on the statement and that procurement requirements are followed. Contacts staff to clarify and/or request information. Enters all statements into the computer system.
5. Maintains vendor information, verifies that non-incorporated vendors are set up for 1099’s and verifies vendor addresses. Verifies amount to be reported on 1099’s, prints and mails 1099’s to vendors; sends 1096 form to IRS by deadline.
6. Process invoices to be paid, prints, folds, mails checks and direct deposit notices.
7. Stops payments, voids and reissues lost or incorrect payments. Researches checks information in the bank software. Checks the bank daily for any fraudulent checks.
8. Contacts vendors to request refunds, and/or removal of late fees.
9. Makes corrections and adjustments through journal entries.

1. Accurately calculate payroll from approved timecards and prepare data form for the Finance Director for review. Pre-audits input data and verifies authenticity of output in payroll and file maintenance.
2. Reviews and checks addition and information in employee time reports. Checks with supervisors if/when there are discrepancies in terms of unclear arithmetic differences, authorized overtime, shift differentials, or reasons for absences, either paid or unpaid.
3. Updates payroll records into payroll data system in a timely manner to reflect modifications in personnel actions (e.g., withholdings, benefits, and direct deposits, etc.)
4. Reviews payroll records to ensure that employee deductions are made accurately.
5. Prepares reports that detail labor distribution, overtime hours worked, Paid Time Off (PTO) taken, etc. Confirms employee leaves balance with Human Resources and/or supervisors as appropriate.
6. May be responsible for non-routine, unscheduled payroll transaction, requesting stop-payment orders and/or reissue of replacements checks.
7. Ensures privacy and maintains security of confidential information.
8. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care and safeguarding of Agency materials, supplies, resources and other assets.

Education and Experience

School diploma or GED equivalent with two (2) years of progressively responsible experience in bookkeeping, Accounts Receivable and Accounts Payable related accounting, functions or closely related field or an equivalent combination of education and experience.

Knowledge and Skills

1. Good knowledge of GAAP, basic bookkeeping principles, recordkeeping procedures, budgeting, cost allocation, auditing and financial reporting.
2. Ability to perform a job independently upon receiving general instructions.
3. Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses and encyclopedias which may include those designated and available on the internet.
4. Intermediate mathematical ability for working with real numbers, fractions, percentages, ratios/proportions and measurements.
5. Must be knowledgeable in State requirements regarding Sales and Use Tax, 1099 IRS rules and general accounting principles
6. Intermediate writing skills necessary for report writing, business letters, expositions and summaries with proper format, punctuation, spelling and grammar using all parts of speech.
7. Considerable skills in operating appropriate Agency computer equipment, applicable software such as Microsoft Outlook, Excel and Word and general office machines including 10-Key calculator.
8. Ability to deal effectively with sensitive and confidential information.
9. Ability to communicate in English and Spanish is desired.
10. Ability to establish and maintain effective, professional and tactful working relationships with co-workers and persons outside the Agency.

Supervision Controls

The employee receives instructions from the Director of Finance. Courses of action, deadlines and priorities are established by policy, procedure, rules or regulations, depending upon the assignment. Routine duties are initiated by the employee without direct supervision. The employee has no supervisory duties.

Guidelines

Guidelines include established federal regulations, policies and procedures, traditional practices, reference such as the financial and accounting standards established through nationally recognized accounting standards boards. If guidelines do not cover a situation, the employee consults the supervisor. Sound judgment, consistency and accuracy are needed to successfully perform duties.

Complexity

The employee performs a variety of routine and generally related tasks. The course of action is determined by established procedure, the supervisor or the employee. Tasks have to be coordinated, integrated, and/or prioritized to be accomplished within set deadlines. Routine work is relatively structured and problems may require consultation with the supervisor.

Scope and Effect

The employee’s work affects all Agency employees and outside partnerships. A high degree of accuracy is required to ensure that accounts receivable is accurately processed in a timely manner. Successful accomplishment of tasks by the employee can enhance the Agency’s ability to provide housing that is decent, safe and sanitary and to render adequate services for its tenants.

Personal Contacts

The employee has contact with co-workers and tenants for the purpose of giving or exchanging information, providing services, making a decision and/or resolving problems.

Physical Requirements

1. Must be able to simultaneously sit and/or stand for up to eight hours at a time while preforming work duties.
2. Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files and records and eyestrain from working with computers and other office equipment
3. Must be able to bend, stoop, push and pull in the performance of office-related duties
4. Must be able to use fingers bilaterally and unilaterally to operate office equipment
5. Must have vision and hearing corrected to be able to perform essential job functions
6. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
7. Must be able to type a minimum of 45 wpm.
8. Must maintain a professional appearance and portray a positive image for the Agency.
9. Must be able to maintain punctuality and attendance as scheduled
10. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.

Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted and ventilated.

Other Requirements

1. Must possess a State of Texas driver’s license and maintain a good driving record.
2. Must be available for occasional overnight travel for training.
3. Must pass employment drug screening.
4. Must pass a criminal background check.
5. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Title: Maintenance Aide

Reports To: Maintenance Mechanic

Department/Division: Housing Management

FLSA Status: Non-Exempt

Employment Status: Full-Time

Salary Range: $14.00 – $17.00 Hourly

Date: July 25, 2023

Position Summary

The Maintenance Aide performs a variety of general, basic maintenance and repair functions (below the level of a skilled Maintenance Mechanic) under close supervision in one or more of the crafts or trades. May work independently or be assigned to a crew of workers. May give assistance to skilled Maintenance Mechanics or be assigned to specific functions such as general maintenance and repair, and grounds duties. Employee performs carpentry, electrical, plumbing, welding, and general repairs in response to service requests and results of inspections of units in accordance with Uniform Physical Conditions Standards (UPCS) or other HUD required standards. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

1. Assists in or makes minor repairs to plumbing systems by performing general work including rough piping for domestic water and sanitary sewer, repair/replacement/installation of plumbing fixtures such as sinks and bathtubs, installation of valves for shower, kitchen, and bath, replacing washers, mending burst pipes, repairing leaks, opening clogged drains, and performing other appropriate repairs/installations to meet or exceed housing quality standards.
2. Assists in making carpentry repairs/replacements to damaged walls, roofs, woodwork, floors, gutters and downspouts, doors, door knobs, fences, gates, windows, doorbell, peepholes, door and window screens
3. Assists in repairs and adjustments to various appliances and equipment (e.g., dishwashers, stoves, water heaters, refrigerators, electric motors, smoke detectors, etc.) and assists in replacement of appliances and equipment when necessary.
4. Assists in installation and repair of electrical lighting systems, fuses, and other minor electrical repairs.
5. Performs cleaning and assists with minor repairs on HVAC systems in accordance with manufacturer’s specifications.
6. Prepares all interior/exterior wall surfaces for painting by removing electrical outlets and lighting fixtures, spreading drop cloths, scraping peeled paint, patching holes, taping and floating drywall, and/or sanding.
7. Paints all prepared surfaces with a brush, roller, or spray equipment. Performs thorough clean-up of work area including removing drop cloths, masking paper and tape, and replacing fixtures, covers, and plates.
8. Performs “make-ready” duties on vacant units and may clean office building, bathrooms, hallways, community rooms, laundry facilities, and community room kitchens, in accordance with Agency standards by performing the following duties:
   1. Sweeps, scrubs, waxes, and polishes floors using brooms, wet mops, scrapers, and/or heavy powered scrubbers and buffers
   2. Cleans rugs and carpeted floors using light-weight and or heavy powered vacuum cleaner, hand sweeper, or shampooer as appropriate.
   3. Washes and cleans windows, walls, ceiling, and fixtures, using ladders as needed
   4. Cleans, disinfects, and deodorizes lavatories, urinals. and toilet bowls. Cleans mirrors, sinks, faucet knobs, and scrubs and cleans enameled and ceramic walls and toilet partitions in restrooms
   5. Disconnects and cleans appliances.
   6. May spray/treat for insect and rodent control.
9. Performs preventive maintenance as assigned such as checking smoke detectors, checking emergency lights, replacing light bulbs, cutting off water to sill cocks, cleaning dryer vents, changing furnace/air-conditioner filters, cleaning guttering, and adjusting exterior light timers.
10. Reports all unusual circumstances such as vandalism, missing light bulbs or fixtures, missing smoke detectors, fire extinguishers to the supervisor.
11. May assist in graffiti removal and/or repainting. May assist with painting of fire lanes, parking dividers, etc.
12. Reports supply needs to the supervisor
13. May assist in transporting, loading, and unloading of cabinets, counters, appliances, furniture, supplies, materials, etc., as assigned.
14. May assist in mowing, landscaping, cutting trees and bushes and hauling off brush and debris
15. May assist management/leasing staff with curb appeal functions which may include detailing model units, putting out balloons, banners, a-boards, etc.
16. Cleans and maintains Agency-owned materials, lools, and equipment in a neat and orderly manner at all times. Maintains a neat and organized workshop area free of clutter and debris. Upon completion of maintenance task, all tools and excess supplies must be cleaned up and stored appropriately.
17. Subject to on call rotation and after hours maintenance emergencies in accordance with Agency policies and procedures.
18. Follows all established safety procedures and standards.
19. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.

Education and Experience

High School graduate or GEO desirable. Two (2) years’ experience in building maintenance or vocational training which involved training and/or experience in areas of carpentry, plumbing, and electrical repairs, or an equivalent combination of education and experience, preferably in multi-housing.

Knowledge and Skills

1. Good knowledge of techniques, methods, materials, and equipment used in custodial activities and grounds keeping.
2. Ability to understand and follow simple instructions.
3. Skilled in use of various custodial and building maintenance tools and equipment as appropriate
4. Ability to perform moderately strenuous physical activity.
5. Ability to establish and maintain effective working relationships with other employees and tenants.
6. Thorough knowledge of occupational hazards and applicable safety precautions of the assigned work.
7. Ability to read and/or understand directions contained in repair manuals and instructions/warning on cleaning agents.
8. Ability to communicate in English and Spanish is desired.

Supervision Controls

The employee receives instructions from the Maintenance Mechanic. Generally, methods of accomplishing duties are limited and within established procedures and parameters established by the supervisor. Deadlines and priorities are generally set by the supervisor and the employee’s progress is monitored regularly. The employee’s work is monitored during each phase of the assignment and reviewed for progress, compliance with procedures, and for quality and completeness. The employee has no supervisory responsibilities.

Guidelines

The employee follows established maintenance procedures and practices and service manuals in performing assigned tasks. If a situation not covered by guidelines arises, the employee consults the supervisor for guidance.

Complexity

Work performed by the employee is mostly routine and repetitive in nature. Some tasks require the exercise of personal judgment in making decisions on accomplishing assigned work. The employee must consider safety and liability issues, weather, and timeframes for accomplishing work.

Scope and Effect

The employee’s work primarily affects the Agency’s grounds and non-dwelling facilities. If accomplished properly, work efforts enhance the overall appearance of the developments and the surrounding community.

Personal Contacts

The employee’s personal contacts are primarily with tenants, other employees, vendors, city employees, and contractors. Contact with tenants is particularly important. The purpose of this is to give and obtain information necessary to do maintenance tasks efficiently, safely, and to document all actions. Conditions under which contacts occur can range from normal to stressful in an emergency situation, such as a gas leak or power failure.

Physical Requirements

1. Normal physical activity can be tedious and require heavy lifting, carrying, and prolonged standing, walking, reaching, bending, pushing, pulling, kneeling, crouching, stooping, climbing, balancing and lying prone. The employee must use arm strength to manipulate hand tools such as saws, sanders, and jointers.
2. Must be able to lift up to fifty (50) pounds without assistance.
3. Must have a sense of balance sufficient for standing on a ladder of at least six (6) feet in height for an extended period of time
4. Must be able to operate hand tools, power tools, and equipment (e.g. , drills, wrenches, hammers, pliers, electrical [Ohm] meters, saws, threaders, plumbing snakes, etc.)
5. Work requires spatial perception, and finger and manual dexterity.
6. Must be able to establish and maintain effective working relationships with co-workers, tenants, and persons outside the Agency and perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
7. Must be able to sit or stand for up to eight (8) hours at a time while performing work duties.
8. Must be able to use fingers bilaterally and unilaterally to utilize job-related tools and equipment.
9. Must have vision and hearing corrected to be able to legally operate a vehicle in various environmental and traffic conditions and perform essential job functions.
10. Must have normal color perception to differentiate colors of electrical wiring, etc.
11. Must maintain a professional appearance and portray a positive image for the Agency.
12. Must maintain punctuality and attendance as scheduled.
13. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.

Work Environment

The employee works indoors and outdoors and is exposed to weather extremes. The employee may occasionally be subjected to electrical shock hazards, dangerous heights, dangerous chemicals (e.g. , solvents, etc. ), and skin irritants. The employee may be required to use goggles, gloves, masks, lumbar support belts, safety boots, and other personal protective equipment.

Other Requirements

1. Must possess a State of Texas driver’s license and maintain a good driving record.
2. May be required to work after office hours on the on-call work schedule.
3. Must work with the highest degree of confidentiality.
4. Must be available for occasional overnight travel for training.
5. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Reports To: Director of Community Programs

Department/Division: Community Programs

FLSA Status: Non-Exempt

Employment Status: Full-Time

Salary Range: $40,000 – $50,000

Date: January 6, 2025

Position Summary

Responsible for managing, overseeing, and developing the Agency’s BiblioTech Digital Library and other digital community resources and programs under the Community Programs Department. Responsible for long-range planning and communications acquisitions and enhancements and for developing new technical solutions that are responsive to the Agency’s objectives. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and other work-related duties as assigned.

1. Manages, oversees, and develops the Agency’s operations of the Bibliotech Technical Center and other programs by working closely the Director of Community Programs to identify and evaluate technology needs and provide technical solutions and cost-effective approaches for daily administrative and Agency operations within the Community Programs Department.
2. Oversees and coordinates the long-term planning, development and implementation of Technical programs and the BiblioTech Digital Library Business Plan and other programs.
3. Reviews, recommends, and approves the acquisition and distribution of all computer hardware, software, telecommunications systems and devices, and other IT systems or services utilized by BiblioTech Digital Library and other programs.
4. Monitors, oversees, and/or recommends the recruitment, selection, employment, training, career paths, direction, supervision, utilization, evaluation, discipline, and termination of BiblioTech Digital Library employees. Reviews performance periodically for the accomplishment of assigned goals and objectives. Coaches and leads personnel to plan and maximize resources (e.g., people, equipment, time, costs) to the fullest extent.
5. Plans, organizes and regularly evaluates a program of services that supports the mission of the technology center system.
6. Develops, coordinates, schedules and supervises the delivery of programs and services by or provided directly by the BiblioTech Digital Library and other programs.
7. Establishes a training program to train and support staff on new technologies and concepts.
8. Maintains a network of resource business assistance organizations, business professionals, and economic development agencies in support of the program’s client needs.
9. Coordinates with community partners and organizations to develop and implement programs and services including workshops, seminars, conferences, and special events targeted towards educations, employability skills, training and local businesses demands based on local technology industry needs.
10. Coordinates and communicates with property management representative on BiblioTech activities, services and enhance or improve delivery and quality of onsite services
11. Negotiates and monitors contracts with concession vendors, hardware and software distributors, e-book vendors, security, etc. in coordination with the Agency’s IT Department.
12. Manages the Planning and Development process for equipment Inventory and Security (hardware and software) needs, while providing Physical and Logical Security (including Antivirus, Firewalls, and Internal Security) in coordination with the Agency’s IT Department.
13. Manages and monitors for compliance all purchase warranties and contracts. Ensures Licensing Compliance and related issues are enforced and current. Provides timely upgrades/patches in coordination with the Agency’s IT Department.
14. Writes, recommends, and implements policies and procedures pertaining to equipment usage to ensure maximum efficiency and security in coordination with the Agency’s IT Department.
15. Prepares and monitors budget to optimize the return of investments for the program’s resources and computer systems and verifies that resources allocated to the program meets agency plans for competitive positioning and growth.
16. Compiles, develops and writes reports and prepares statistical data.
17. Guides the Agency’s staff and senior management to develop and maintain a technical strategic plan which ensures the program and Agency are working toward the same vision, mission, goals, and objectives.
18. Attends staff meetings, professional meetings, seminars, and conferences to keep abreast of new trends, activities, and concepts with community technical center needs. Supports, assists, and works with other Agencies and affiliated organizations in joint efforts; which are mutually beneficial.
19. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional organizations as applicable.
20. Ability to communicate in English and Spanish is desired.

Education and Experience

Bachelor’s degree in Business Administration, Education, Library Science, Public Administration or closely related field from an accredited college or university, with at least three (3) years of progressively responsible experience or related areas of responsibility of those years in a middle- to upper-level management capacity. Public sector experience is a plus.

Knowledge and Skills

1. Considerable knowledge of the principles and practices of administration; good knowledge of Information Technology.
2. Knowledge of contract negotiation, implementation and budget and finance; knowledge of local government operations.
3. Experience in coordination, project management and collaboration with community organizations/entities, public relations and marketing of program, projects or initiatives.
4. Skill in communicating effectively, both verbally and in writing.
5. Strong analytic and problem-solving skills.
6. Skill in supervising staff, developing staffing procedures and guidelines.
7. Ability to interpreting statistical data, formulating recommendations and writing reports, coordinating multiple projects simultaneously.
8. Skill in organizing, compiling and recording information accurately, utilizing word processing, database or spreadsheet software packages.
9. Ability to comfortably communicate and engage the public through both oral and written communication; ability to establish and maintain effective working relationships with clients, partners, co-workers, outside organizations, other County employees, Elected/Appointed Officials, other government agencies and the general public.
10. Work requires managing and monitoring work performance of a division including evaluating program/work objectives and effectiveness, establishing broad organizational goals and realigning work and staffing assignments for the department.
11. Final decisions regarding policy development and implementation are made and/or recommended. Interaction with others outside the organization requires exercising participative management skills that support team efforts and quality processes.
12. Work requires advanced skills and knowledge in approaches and systems, which affect the design and implementation of major programs and/or processes organization-wide. Independent judgment and decision-making abilities are necessary to apply technical skills effectively.
13. Position must be able to accept major fiscal responsibility and be responsible for programs financial decisions. Must be able to assure that appropriate linkages exist between budget requests and departmental goals and objectives. Must be able to understand, follow and monitor Agency budget plans.
14. Ability to establish and maintain effective, professional and tactful working relationships with co-workers and persons outside the Agency.

Supervision Controls

The employee receives instructions from the Director of Community Programs. Courses of action, deadlines and priorities are established by policy, procedure, rule, regulation or the Director of Community Programs, depending upon the assignment. Normal duty assignments are performed by the employee based on his/her own judgment. Special projects are managed with little oversight.

The employee provides guidance to subordinates in the BiblioTech Digital Library, setting responsibilities, priorities and deadlines. Such guidance may be broad or specific depending on the circumstances. The employee monitors the work of subordinates for accuracy, completeness, conformity to policy, and achievement of goals or objectives.

Guidelines

Guidelines followed by the Program Coordinator or include established policies and procedures, traditional practices, applicable reference materials, regulations, handbooks. Materials used vary with the projects involved and independent research is necessary depending on the activity and/or project requirements. Each task/project is evaluated in light of reach of the work being done and its impact on the Agency.

Complexity

The employee performs a wide variety of non-routine tasks. The employee must identify the work that needs to be done, determine how to accomplish it, and coordinate, integrate, and prioritize a variety of tasks or assignments, often under pressure to fulfill timelines or respond to emergency situations. The employee must make regular decisions involving usual and unusual circumstances, conflicting data, conflicting and competing demands, or other non-routine occurrences.

Scope and Effect

The employee’s work affects the Agency and its clients through providing services that help improve their quality of life and contributes to optimum leasing of suitable Agency units by engendering a greater sense of self-reliance and improved self-esteem for participants, the ability to attract new residents as a result of additional services, and achievement of the Agency’s mission and goals.

Personal Contacts

The employee’s personal contacts are mostly with all levels of Agency staff, vendors, contractors, consultants, community professionals, and social service agencies, etc. The purposes of these contacts are to give or exchange information, resolve problems, provide services, motivate, influence, interrogate, justify, defend, negotiate, and make decisions.

Physical Requirements

1. Work is performed both indoors and outdoors, and involves visits to local property sites and partner or community entity locations.
2. Must be able to move and/or lift items weighing up to 5-10 pounds.
3. Must be able to sit and/or stand for up to eight (8) hours at a time while performing work duties.
4. Work may involve some physical exertion, such as kneeling, crouching, reaching, carrying or lifting and eyestrain from working with computers and other office equipment
5. Must be able to bend, stoop, push, and pull in the performance of duties
6. Must be able to use fingers bilaterally and unilaterally to operate office equipment
7. Must have vision and hearing corrected to be able to perform essential job functions
8. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress
9. Must maintain a professional appearance and portray a positive image for the Agency.
10. Must be able to maintain punctuality and attendance as scheduled
11. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.

Work Environment

Work is primarily in-office, but may involve visits to local property sites, and partner or community agencies. The employee may be exposed to weather extremes and the usual hazards associated with other business facilities and local property sites.

Other Requirements

1. Must possess a State of Texas driver’s license and maintain a good driving record.
2. May be required to work an unusual work schedule.
3. Must work with the highest degree of confidentiality.
4. Must be available for occasional overnight travel for training.
5. Must pass employment drug screening & criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Reports To: Director of Construction Projects

Department/Division: Construction

FLSA Status: Non-Exempt

Employment Status: Full-Time

Salary Range: $14.00 – $17.00 Hourly

Date: February 9, 2024

Position Summary

Employee performs tasks involving physical labor in demolition and new construction. Performs multiple tasks such as general carpentry, electrical, plumbing, concrete work, and tile setting at construction and development sites. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and other work-related duties as assigned.

1. Routinely starts, operates, and checks for safety and appropriate maintenance on agency vehicles. Includes lubricating, cleaning and minor repairs of the assigned vehicles.
2. Repairs maintain, and alters buildings, retaining walls, and other brick or stone structures. Repairs steps, sidewalks, chimneys, floors, and walls. Patches cracked concrete, replaces broken concrete masonry blocks and ceramic tiles, re-grouts ceramic tile, and seals concrete and exterior brick walls. Performs carpentry work incidental to masonry and concrete finishing work.
3. Smooths and finishes surfaces of poured concrete floors, walls, sidewalks, patios, or curbs to specified textures, using hand tools or power tools, including floats, trowels, and screeds.
4. Installs various types of joints, reinforcements, etc. for masonry/concrete finishing work as required and ensures work meets or exceeds quality control requirements.
5. Pours concrete or directs concrete deliverer to position truck to facilitate pouring concrete and moves discharge chute of the truck to direct concrete into forms to make floors, walkways, pads, or other projects.
6. Spreads concrete into inaccessible sections of forms, using rake or shovel and levels concrete to specified depth and workable consistency using handheld screed and floats to bring water to the surface and produce soft topping. Smooths and shapes surfaces of freshly poured concrete using straightedge and float or power screed. Finishes concrete surfaces using power trowel, or wets and rubs concrete with abrasive stone to impart finish.
7. Removes rough or defective spots from concrete surfaces using power grinder or chisel and hammer, and patches holes with fresh concrete or epoxy compound.
8. Constructs, erects, installs, and repairs structures and fixtures of wood, plywood, and wallboard, using carpenter’s hand tools, and power tools, and conforming to local building codes. Projects may include renovation, repair, alteration, fabrication of walls, doors, windows and frames, ceilings, roofs, floors, stairs, shelving, tables, benches, cabinets, counters, countertops, and/or facings, signs, scaffolds, and many different building components of wood, wood substitutes, metal, plastic, plastic laminates, sheetrock, paneling, etc.
9. Inspects, installs, maintains, and repairs or replaces plumbing fixtures and fittings (e.g., leaky faucets, clogged drains and sewer lines, damaged commodes, bathtubs, water heaters, and water cutoffs.) Installs, repairs and replaces water heaters and lavatory sinks.
10. Prepares all interior/exterior wall surfaces for painting by removing electrical outlets and lighting fixtures, sanding drop cloths, scraping peeled paint, caulking, plastering and/or patching holes and cracks, taping and floating drywall, and/or sanding. Removes closet and bedroom doors.
11. Sands wood surfaces and/or applies primers or sealers to new surfaces as appropriate to prepare for painting, varnishing and/or staining.
12. Mixes, matches, and blends various paints, enamels, lacquers, varnishes, stains, and special protective coatings to achieve the desired color, consistency, and drying properties and applies to prepared surfaces with a brush, roller, or spray equipment.
13. Performs preventive maintenance as defined for the area of responsibility (e.g., interior /exterior buildings, ceilings, floors, and roofs, adhering to the preventive maintenance schedule.)
14. Prepares all interior/exterior wall surfaces, doors, and frames for painting.
15. Applies caulking compounds by hand or with caulking gun to seal crevices.
16. Erects and disassembles scaffolding, shoring braces and other temporary structures.
17. Digs ditches and levels earth to grade specifications, using pick and shovel.
18. Signals equipment operators to facilitate alignment, movement, and adjustment of machinery, equipment, and materials.
19. Sprays materials such as water, sand, steam, vinyl, paint or stucco through a hose to clean, coat or seal surfaces.
20. Loads and unloads trucks and haul and hoist materials.
21. Operates machines that pump concrete, grout, cement, sand, plaster or stucco through spray-gun for application to ceiling and walls.
22. Operates heavy machinery and hand/power tools of all types.
23. Maintains a clean job site; pick up all tools equipment and secure job site each day to eliminate potential hazards.
24. Ensures compliance with plans and specifications for individual construction projects.
25. Accountable for consistent adherence to Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.

Education and Experience

High School graduate or GED is desirable. Two (2) years’ experience in the construction field or maintenance, or an equivalent combination of education and experience sufficient to fulfill essential position functions.

Knowledge and Skills

1. Good knowledge of techniques, methods, materials, and equipment used in the construction or repair of houses, buildings or other structures such as highways and roads.
2. Knowledge of the practical application of engineering science and technology. This includes applying principles.
3. Ability to understand and follow non-complex instructions.
4. Ability to establish and maintain effective working relationships with other employees and tenants
5. Math skills sufficient to perform essential job functions.
6. Skilled in the use of various hand tools, power tools, and test equipment.
7. Thorough knowledge of occupational hazards and applicable safety precautions of the assigned work.
8. Ability to communicate in English and Spanish is desired.

Supervision Controls

The employee receives instructions from the Project Specific Manager or his/her designee as assigned. Generally, methods of accomplishing assignments are at the discretion of the employee within established procedures. Deadlines, priorities, necessary guidelines, and scope of work are generally set by the supervisor and the employee’s progress is monitored regularly for adherence to instructions, compliance with established procedures, quality, and completeness. The employee has no supervisory responsibilities.

Guidelines

All guidelines are usually provided orally and are supplemented by established procedures. If a situation not covered by these guidelines arises, the employee consults the supervisor for guidance.

Complexity

Work performed by the employee may be routine or non-routine in nature depending on the situation and task involving construction. The nature of some tasks may be highly complex. Occasionally, some tasks may require the exercise of personal judgment in making decisions on accomplishing assigned work.

Scope and Effect

The employee’s work primarily affects Community & Economic Development Department activities. If accomplished properly, work efforts enhance the overall appearance of the developments and the surrounding community.

Personal Contacts

The employee’s personal contacts are with other employees and tenants. Contact with primarily concern work assignment.

Physical Requirements

1. Normal physical activity can be tedious and require heavy lifting, carrying, and prolonged standing, walking, reaching, bending, pushing, pulling, kneeling, crouching, stooping, climbing, balancing and lying prone. The employee must use arm strength to manipulate hand tools such as saws, sanders, and jointers etc.
2. Must be able to lift up to fifty (50) pounds without assistance.
3. Must have a sense of balance sufficient for standing on a ladder of at least six (6) feet in height for an extended time period of time.
4. Must be able to operate hand tools, power tools, and equipment (e.g., drills, wrenches, hammers, pliers, electrical, etc.)
5. Work requires spatial perception, and finger and manual dexterity.
6. Must be able to establish and maintain effective working relationships with co-workers, tenants, and persons outside the Agency and perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
7. Must be able to sit and/or stand for up to eight (8) hours at a time while performing work duties.
8. Must be able to use fingers bilaterally and unilaterally to utilize job-related tools and equipment.
9. Must have vision and hearing corrected to be able to legally operate a vehicle in various environmental and traffic conditions and perform essential job functions.
10. Must have the normal color perception to differentiate colors of electrical wiring, etc.
11. Must maintain a professional appearance and portray a positive image for the Agency.
12. Must maintain punctuality and attendance as scheduled.
13. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above
14. Must maintain a professional appearance and portray a positive image for the Agency.
15. Must maintain punctuality and attendance as scheduled.
16. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.

Work Environment

The employee works indoors and outdoors and is exposed to weather extremes. The employee may occasionally be subjected to electrical shock hazards, dangerous heights, dangerous chemicals (e.g., cleaning solutions, solvents, insecticides), and skin irritants. The employee may be required to use goggles, gloves, masks, lumbar support belts, safety boots, and other personal protective equipment.

Other Requirements

1. Must possess a State of Texas driver’s license and maintain a good driving record.
2. May be required to work after office hours on the on-call work schedule.
3. Must work with the highest degree of confidentiality.
4. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Title: Resident Services Coordinator

Reports To: Director of Planning & Community Services

Department/Division: Planning & Community Services

FLSA Status: Non-Exempt

Employment Status: Part-Time

Salary Range: $12.00 – $15.00 Hourly

Date: July 31, 2023

Position Summary

Under the supervision of the Director of Planning & Community Services, the Resident Services Coordinator is responsible for providing on-site programmatic and administrative coordination for resident families that are attending LHA programs and activities. Serves as an on-site liaison and facilitator for program activities scheduled for residents. Works in consultation with the Director to ensure smooth operation of the programs and activities. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

1. Assists in the coordination and delivers on-site services offered to residents at the assigned properties.
2. Provides leadership, support and serves as mentors to resident youth.
3. Assists in the development of strategies in an effort to provide an alternative to drugs and other negative forces to the residents of the development.
4. Assists in the development of program curriculum to benefit all different age groups.
5. Implements outreach and recruiting plan by means of door-to-door outreach, preparation of flyers, attendance at Resident Council meetings and other informational meetings.
6. Educates the residents about the services available and the policies and procedures of the program.
7. Establishes working relationships and collaboration with local organizations and the community to secure mentors, tutors, monthly speakers, support and technical assistance in the areas of substance abuse prevention / intervention, computer learning technology, and the coordination of service delivery.
8. Develops and implements a system of reporting program progress to the supervisor.
9. Monitors families participating in programs and services.
10. Evaluates effectiveness of programs and services for growth and development of member participants; modifies and/or makes recommendations for possible adaptations to meet the needs of residents.
11. Assists in preparing monthly calendar of activities and newsletter for distribution.
12. Assists in preparing monthly, quarterly and annual reports as needed.
13. Tutors and assists youth on a daily basis with homework tasks; instructs computer basics; organizes field trips.
14. Participates with youth during scheduled youth activities.
15. Assists in the development and instructs youth on fun and educational crafts.
16. Prepares to serve meals and takes attendance for meal programs.
17. Establishes and maintains open communication with parents regarding children’s dietary restrictions, allergies etc.
18. Detects and ensures proper disposition of spoiled or unattractive food, defective supplies/equipment and or other unusual conditions.
19. Meets with Health Inspector as required to ensure kitchen and practices are in compliance with City’s health code.
20. May transport residents to and from scheduled youth activities.
21. Maintains a log on the use of transportation vehicle.
22. Procures and maintains inventory of all supplies, learning materials, equipment, and software required for use at each development.
23. Maintains the development site in a clean and safe environment by implementing federal, state and local sanitation requirements.
24. Attends professional development and other relevant training opportunities as required.
25. Keeps all necessary records of food service operation and prepares reports as necessary.

Education and Experience

High school diploma or GED. Two (2) years direct experience working in child care; or a combination of experience and formal education may fulfill this requirement.

Knowledge and Skills

1. Strong organizational skills with demonstrated leadership abilities.
2. Ability to gather data, compile information and prepare reports.
3. Good knowledge of procurement and inventory control procedures.
4. Good knowledge of proper use of safety equipment.
5. Ability to practice the highest standards of food and kitchen safety and sanitation.
6. Ability to present foods in an attractive manner.
7. Ability to provide effective supervision of any volunteers.
8. Achieve a balance of sensitivity to the difficulties and concerns of individual disabled children.
9. Ability to read, interpret and apply applicable laws, rules and regulations.
10. Ability to make sound judgments based on information available.
11. Communicate effectively orally and ability to understand and follow simple instructions.
12. Ability to work evenings and weekends.
13. Ability to establish and maintain effective working relationships with co-workers, residents and volunteers.
14. Ability to deal effectively with situations that require tact and diplomacy, yet firmness.
15. Ability to communicate in English and Spanish.

Supervision Controls

The employee receives instructions from the Director of Planning & Community Services. Generally, methods of accomplishing assignments are limited and within established procedures. Deadlines and priorities are generally set by the supervisor and the employee’s progress is monitored regularly. The employee’s work is reviewed generally for accuracy and completeness. The employee may supervise volunteers on an as needed basis.

Guidelines

All guidelines are generally oral and supplement established procedures. If a situation not covered by guidelines arises, the employee consults the supervisor for guidance.

Complexity

The employee performs a limited number of tasks that are repetitive and routine in nature and require little personal judgment or decision making. Instructions to the employee are detailed and specific. The course of action open to the employee is clear cut and specific.

Scope and Effect

The employee’s work primarily affects the residents throughout the housing developments. Performing work tasks effectively, efficiently and with compassion enhances relationships between residents and the Laredo Housing Authority. It improves resident status and provides long-term benefits in housing management. Ensures the programs for the residents are operated efficiently and effectively allowing residents to participate in a variety of services that will assist them in their efforts to be self-sufficient by obtaining employment and therefore decreasing the need for rental assistance.

Personal Contacts

The employee’s personal contacts are with other employees, residents, community volunteers, and other agencies. The purpose of such contacts is to bring community and resident services to the residents, foster resident pride, participation, and provide various kinds of support and assistance for individual families.

Physical Requirements

1. Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties.
2. The employee may drive lightweight vehicles, and may be required to push, pull and/or lift objects, such as boxes of canned food, tables, or a tenant who must be helped into and out of a vehicle.
3. Must be able to bend, stoop, push, and pull in the performance of work-related duties (e.g. moving or carrying objects or materials).
4. Must be able to use fingers bilaterally and unilaterally to operate office equipment including computers, copiers, printers, facsimile machines, telephone, etc.
5. Must maintain a professional appearance and portray a positive image for the Agency.
6. Must maintain punctuality and attendance as scheduled.
7. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.

Work Environment

Work is primarily in the assigned development and performed both indoors and outdoors.

Other Requirements

1. Must possess a State of Texas driver’s license and maintain a good driving record.
2. May be required to work an unusual work schedule.
3. Must obtain food handler certification within ninety (90) days of employment.
4. Must work with the highest degree of confidentiality.
5. Must be available for occasional overnight travel for training.
6. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Title: Driver

Reports To: Director of Planning & Community Services

Department/Division: Planning & Community Services

FLSA Status: Non-Exempt

Employment Status: Part-Time

Salary Range: $12.00 – $14.00 Hourly

Date: July 27, 2023

Position Summary

Responsible for safely transporting food, supplies, and or tenants, children, and program participants to and from each site and to ensure their safety and comfort. These tasks are to be performed at a level that supports the Agency’s efforts to achieve the highest rating on HUD’s evaluation systems. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

1. Ensures the health and safety of tenants and children during hours of operation.
2. Transports youth and adults to and from their residence to participate in program activities, training classes or other authorized events.
3. Transports food and supplies in a timely manner and takes all reasonable safety precautions to ensure it arrives in good conditions.
4. Drives safely and takes all reasonable safety precautions to avoid accidents. Avoids endangering the safety of the passenger.
5. Assists elderly and disabled tenants on/off the vehicle and renders first aide as necessary.
6. Must take full responsibility for the security and safety of passengers during transport.
7. Maintains proper mileage ledger and vehicle preventive maintenance log.
8. Submits all vehicle fuel receipts.
9. Reports any vehicle maintenance problems to the supervisor.
10. Reports all moving violations and accidents to supervisor immediately.
11. Maintains condition and cleanliness of assigned vehicles (all vehicles are tobacco-free).
12. Regulates heating and cooling for passenger comfort.
13. Inspects bus/van prior to starting the run to detect any mechanical or other malfunction which would prevent safe delivery of passengers.
14. Follows exact schedules, making stops and picking up food, supplies, and passengers at assigned locations.
15. Observes all local, city and state laws and regulations.
16. Uses all signals and ensures that all traffic is stopped before loading and unloading passengers.
17. Instructs passengers on the proper methods to board and deport from the bus/van and sees that instructions are carefully observed.
18. Attends all state training programs, testing programs, first aid courses and other meetings as required.
19. Must be punctual in attendance and strictly maintains timing schedules.

Education and Experience

High school diploma or GED and at least (6) months of experience working in transportation or an equivalent combination of education and experience sufficient to fulfill essential position functions.

Knowledge and Skills

1. Ability to work under stressful conditions, primarily with youth and elderly/disabled tenants; handle crowd control; understand and follow written and oral instructions; express oneself clearly and concisely, both orally and in writing; establish and maintain representatives of governmental agencies and community-based organizations; and maintains confidentiality of the Agency’s operations.
2. Must be knowledgeable of safe driving techniques and map reading including possessing a “sense of direction” in locating destinations locally and out of town.
3. Must have the ability to use geographical positioning system (GPS).
4. Must possess and maintain a safe driving record. Failure to do so may result in discipline up to and including termination.
5. Must not have been convicted of, pleaded guilty to, entered a plea of nolo contendere to, or received judicial diversion for any felony charges or to any violation of any federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, controlled substance, or sex-related crimes.
6. Must not have been convicted of, pleaded guilty to, entered a plea of nolo contendere to, or received judicial diversion for any misdemeanor charges involving DUI/DWI or alcohol, or use, possession, manufacture, or sale of controlled substances or drug paraphernalia within the past 7-10 years.
7. Must maintain a neat, clean, acceptable personal appearance.
8. Literacy in English with the ability to understand and carry out oral and written instructions and posted schedules.
9. Basic knowledge of vehicle troubleshooting.
10. Communicate and relate to persons of diverse backgrounds and abilities.
11. Must have vision and hearing corrected as needed to be able to perform essential job functions.
12. Ability to communicate in English and Spanish is desirable.

Supervision Controls

The employee receives work assignments primarily from the Director of Planning & Community Services. Priorities and time frames are usually established by the supervisor, and monitor the employee’s work for compliance with procedures and guidelines. The employee has no supervisory responsibilities.

Guidelines

The employee generally follows past experience in accomplishing assignments. Methods for accomplishing routine work are at the discretion of the employee, subject to existing practices and procedures. When unusual situations arise, the employee may request guidance from the supervisor.

Complexity

The employee performs a variety of related tasks, which are mostly routine in nature. Occasionally, the employee is required to exercise personal judgment in making decisions when accomplishing assignments. Non-routine situations are usually referred to the supervisor for resolution.

Scope and Effect

The employee’s work primarily affects the operational functions of the Housing Agency and the transportations of tenants and program participants to and from their residence to training sites or other program activities.

Personal Contacts

The employee’s personal contacts are with other employees, tenants and representatives from governmental agencies and community-based organizations.

Physical Requirements

1. Work is sedentary, but may involve some physical exertion such as kneeling and crouching.
2. Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties.
3. Employee may get eyestrain from working with computers and other office equipment.
4. Employee’s work involves driving a passenger bus/van to and from housing communities and job training sites.
5. Employee may be exposed to weather extremes and to unusual hazards associated with housing communities.
6. Must also be able to lift over 50 lbs. on an occasional basis.
7. Must maintain a professional appearance and portray a positive image for the Agency.
8. Must be able to maintain punctuality and attendance as scheduled.
9. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.

Work Environment

The employee’s work is performed both indoors and outdoors and involves the normal hazards associated with transporting food, supplies, children, and adults.

Other Requirements

1. Must maintain a good driving record.
2. May be required to work after office hours or unusual work schedule.
3. Must pass a criminal background check.
4. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.