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Employment Opportunities

Join the Team

Join the Housing Authority of the City of Laredo in the quest to provide safe, decent, and sanitary housing to its communities. We encourage you to become part of our team and benefit from our competitive compensation, excellent benefits package, and pleasant work environment.

LHA provides all permanent full time employees with Health Insurance upon completion of their two month probationary period and a Retirement Plan, Life Insurance, Annual Leave, and Sick Leave upon the completion of their six month probationary period.

Applications

Employment applications are available at the Housing Authority of the City of Laredo Administration Building, 2nd Floor.

You may also submit your application electronically using the button below.

Applications, resumes, and other supporting documentation may be submitted via electronic form, email, fax, postal mail, or in person Monday-Friday between the hours of 8am-12pm and 1pm-5pm at:

Housing Authority of the City of Laredo
2000 San Francisco Ave.
Laredo, Texas 78040
956.722.4521
956.722.6561 (fax)

hremail

Change lives by joining us. We bring assistance to the community and collaborate on making a difference.

Benefits

Health Insurance

The Housing Authority provides and covers 100% of the premium of Health Insurance through Blue Cross Blue Shield of Texas. A buy up plan is available.

Retirement Plan

LHA Employees are provided with a Retirement Plan through Housing Authority Retirement Trust (HART). The Housing Authority contributes 9% of the employee’s actual worked wages towards their plan. Employees are responsible for contributing 2% of their gross wages towards their own plan.

Life Insurance

The Housing Authority provides a Life Insurance of two times (2x) the salary of the employee. Additional coverage may be purchased.

Annual/Sick Leave

Hours of annual and sick leave are accrued at six months from the date of hire.  Each pay period an employee will earn four (4) hours for annual and four (4) hours for sick.

Elected Benefits

LHA employees may elect to purchase additional insurance coverage from the offered policies:

  • Vision
  • Dental
  • Life
  • Cancer
  • Accidental Death/Dismemberment
  • Air Evac Lifeteam
  • Legal Shield
  • Short-Term Disability

Direct Deposit Option

Direct deposit is a banking option that allows the transfer of funds without the hassle associated with paper checks. This is a free service that allows us to deposit you pay check directly into your personal checking or saving account. Download and turn in this form to our finance department.

Direct Deposit Form

Official Standard Holidays

Authorized Day

New Year’s Day

Martin Luther King Day

President’s Day

Cultural Diversity & Heritage Day

Good Friday

Easter Monday

Memorial Day

Juneteenth

Independence Day

Labor Day

Columbus Day

Veteran’ s Day

Thanksgiving Day

Friday After Thanksgiving

Christmas Eve

Christmas Day

New Years Eve

When Observed

January 1st

Third Monday in January

Third Monday in February

March 31st

Friday before Easter Sunday

Monday after Easter

Last Monday in May

June 19th

July 4th

First Monday in September

Second Monday in October

November 11th

Fourth Thursday in November

Friday after Thanksgiving

December 24th

December 25th

December 31st

Positions Available

For employment consideration please submit a completed LHA Job Application.
Clerk
Reports To: Assistant Director of Housing Management
Department/Division: Housing Management
FLSA Status: Non-Exempt
Employment Status: Full-Time
Salary Range: $12.00 – $16.00 Hourly
Date: December 16, 2022
Position Summary

The employee is responsible for greeting clients via telephone or in person and provides administrative support to the Administrative Office and within the Housing Management Department. The employee performs general office work and various administrative support functions. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Answers telephone, screens calls, and greets visitors in a courteous, professional manner, ascertains nature of their business and conducts guests to meet with appropriate person. Answers general inquiries from other employees, tenants and the public, in person and over the phone. Refers calls and/or visitors to other employees or departments as appropriate. Secures and transmits routine information on Agency programs as directed.
  2. Provides information about the establishment, such as location, department or offices, staff within the organization, or services provided; listens, hears and resolves customer and public complaints and observes and reports any unusual activity in the front lobby.
  3. Responsible for receiving customer documents, providing photocopies and receipts for documents dropped off to the front desk and distributing the documents to the appropriate employee and/or department.
  4. Provides employment applications to the public interested in employment and distributes completed applications to the Human Resource Department.
  5. Provides administrative support by sorting, logging and distributing mail, and incoming shipments.
  6. Assists in collecting payments for rent and other services from residents and issues receipts. Posts transactions and prepares and makes deposits. Maintains an accurate cash drawer and balances daily.
  7. Provides assistance to the staff to ensure overall departmental efficiency by composing, preparing, setting up, and proofreading confidential correspondence, agreements, summaries, memoranda, statistical tables, presentations, forms, and reports, relevant information from a variety of sources, and/or knowledge of Agency policy and procedures and presents the information in a clear and understandable format.
  8. May collect payments for rent, deposits, fees and other services from residents and issues receipts.
  9. Maintains lobby area in a neat, presentable, and orderly style.
  10. Alerts security of all disturbances and inappropriate behavior.
  11. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
Education and Experience

High School diploma or possession of a certificate of equivalence of High School Achievement (GED), and two (2) years of relevant experience in reception and/or clerical experience or an equivalent combination of education and experience sufficient to fulfill essential position functions.

Knowledge and Skills

Good knowledge of general office practices and procedures, including business English and arithmetic.

  1. Knowledge of operation of a multi-line telephone system and usage of correct telephone etiquette.
  2. Comprehensive knowledge of Housing rules, regulations, HUD procedures and policies.
  3. Ability to treat callers, customers and visitors with unfailing courtesy, attentiveness and have a professional attitude.
  4. Ability to meet and deal tactfully and courteously with the public and to establish and maintain effective working relationships with other employees.
  5. Considerable skills in operating computer equipment, software packages, and general office machines.
  6. Ability to communicate clearly and concisely orally and in writing.
  7. Proper English grammar and usage, vocabulary, arithmetic, punctuation and spelling.
  8. Ability to accurately and completely document in writing appropriate events and activities.
  9. Ability to communicate in English and Spanish is desirable.
Supervisory Controls

The employee receives instructions from the Assistant Director of Housing Management. Courses of action, deadlines, and priorities are established by procedure, the supervisor, or the employee depending on the assignment. The employee has no supervisory responsibilities.

Guidelines

The employee performs routine duties by following established Agency policies and procedures, traditional practices and written guidelines. These guidelines cover most job-related situations and the employee uses independent judgment in making routine decisions. If guidelines do not cover a situation, the employee normally consults the supervisor.

Complexity

The employee performs a variety of routine and generally related tasks. The course of action is determined by established procedure, the supervisor, or the employee. Tasks frequently have to be coordinated, integrated, and/or prioritized. Some computer applications may be difficult to accomplish and require resourcefulness and extra effort by the employee. Decisions regarding unusual circumstances are referred to the supervisor.

Scope and Effect

The employees work affects the supervisors, other Agency employees, and the perception of the Agency by clients and the general public. Performing duties effectively efficiently, and in a professional manner enhances relationships between the Agency and its clients and contributes to the Agency’s overall ability to provide housing that is decent, safe, and sanitary.

Personal Contacts

Most of the employee’s contacts are with Agency employees, clients, and the general public. The purpose of the contacts is to give or exchange information, provide services, make decisions, motivate, negotiate, and resolve problems. Most contacts are structured or confidential in nature and the employee is expected to use normal tact and courtesy.

Physical Requirements
  1. Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files, records, and office supplies, and eyestrain from working with computers and other office equipment.
  2. Must be able to sit or stand for up to eight (8) hours at a time while performing essential work duties.
  3. Must be able to bend, stoop, push, and pull in the performance of essential job-related duties (e.g. moving or carrying objects or materials).
  4. Must be able to use fingers bilaterally and unilaterally to operate job-related equipment.
  5. Must maintain a professional appearance and portray a positive image for the Agency.
  6. Must maintain punctuality and attendance as scheduled.
  7. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  8. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
  9. Ability to communicate in Spanish and English is desirable.
Work Environment

Work involves the normal risks or discomfort associated with an office environment, and is usually in an area that is adequately heated, lighted, and ventilated.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. Must be available for occasional overnight travel for training.
  3. Must pass a criminal background check.
  4. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Director of Planning & Community Services
Reports To: Executive Director
Department / Division: Community Services
FLSA: Exempt
Employment Status: Full-Time
Date: June 6, 2024
Position Summary

Responsible for coordinating strategic community relations, supporting marketing, communications, and public affairs activities for the Agency. Integrates community relations programs and initiatives into a cohesive effort that conveys a consistent message in support of the Agency’s strategic goals and objectives. These tasks are to be performed at a level that supports the Agency’s efforts to achieve the highest rating on HUD’s evaluation systems. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. In conjunction with the Executive Director, plans, develops, coordinates and executes the Agency’s public policy, communications, community relations, and special project activities.
  2. Initiates the establishment of an integrated community relations plan. Coordinates with the Executive Director to ensure that communications and public relations efforts are cohesive, consistent, and effective in supporting the Agency’s overall mission and strategic goals.
  3. Develops and manages budgets that support community relations activities and assigned special projects.
  4. Serves as liaison to the community to improve and enhance external relations and serves as strategic advisor to the Executive Director with respect to communications, public relations, and marketing initiatives. Arranges and conducts programs to keep up contact between the Agency and the public through speaking engagements, representing the Agency at community projects, and attending relevant community functions.
  5. Facilitate the formation of partnerships with the city, community organizations, business groups, non-profits, civic/service organizations, and other local, state, and federal agencies. Directs the department’s community partnership activities as needed in furtherance of the Agency’s position in dealings with officials on all levels.
  6. Works closely with and contributes to strong team-oriented relations with department leaders to establish and support Agency priorities and goals and to develop potential ideas and communication projects in order to enhance the image of the Agency and its employees with tenants and the general public. Supports department leaders in their efforts to translate and communicate accomplishments to the community and external audiences.
  7. Seeks opportunities to enhance the image and visibility of the Agency in the community, building and maintaining positive relationships with the public in support of Agency goals and policies.
  8. Performs communications activities to promote awareness and understanding of Agency policies, programs and procedures, and other matters, by external audiences. Executes departmental projects to help the Agency meet its community relations and informational goals.
  9. Develops plans and formulates policies to ensure public interest, attitudes, and reactions are adequately considered and determined by all staff involved in community relations activities.
  10. Plans communications strategies to correct misunderstandings, problems, or friction that may develop.
  11. Consults with the Executive Director prior to contacting and releasing information to representatives of news media on conditions that might result in favorable or unfavorable public reaction, including releases and public statements involving news of local interest.
  12. Develops and maintains relationships with reporters and editors from regional daily and weekly newspapers, radio stations, and professional journals.
  13. Oversee writing, editing and production of existing and new communication vehicles for the print and broadcast media and internal audiences. Manages the design, development, and execution of all Agency communications programs, including audio-visual productions, advertising, photographic services, speeches, graphic arts, and publications to enhance the Agency’s image in the community and ensure effective dissemination of information in support of Agency goals.
  14. Develops policy analyses and initiatives, author’s position papers, and advocates on behalf of the Agency before legislative representatives, local officials, state agencies, federal departments, and trade associations.
  15. May be responsible for developing grant funds and locating potential funding sources in both the private and public sectors to support existing and planned program activities
  16. Serves as an interface when needed with the Executive Director and the Board of Commissioners with strategic community programs and business and community leaders. Gathers and shares information with the Executive Director.
  17. Attends professional meetings, seminars, and conferences to keep abreast of new trends, activities, and concepts in community relations. Supports, assists, and works with other Agencies and affiliated organizations in joint efforts; which are mutually beneficial.
  18. Participates in community activities and functions relevant to Agency objectives; maintains membership and actively participates and represents the Agency, as appropriate, inappropriate community activities, functions, and service organization(s) activities relevant to the Agency’s objectives.
  19. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
  20. Performs special projects and other job-related duties as assigned by the Executive Director.
Education and Experience

A Bachelor’s degree in Public Relations, Communications, journalism, advertising, or one of the behavioral sciences (sociology or social psychology) Business, or a closely related field from an accredited college or university and three (3) or more years of relevant experience or an equivalent combination of education and experience sufficient to fulfill essential position functions.

Knowledge and Skills
  1. A record of strong community relations and outreach skills.
  2. Knowledge of communication, media and public relation policies, procedures, and regulations.
  3. Knowledge of the principles of practices of communication and research development/analysis.
  4. Knowledge of branding and of image management.
  5. Knowledge of federal state and local laws and regulations related to media and public relations.
  6. Ability to influence public and partner perception and vision of corporate images.
  7. Ability to make good sound judgments and implement decisions.
  8. Skills in the preparation and presentation of ideas and information in formal and informal settings.
  9. Excellent organizational, planning, structuring, and implementation skills.
  10. Strong public relations acumen with an ability to engage in effective public speaking.
  11. Thorough knowledge and understanding of the mission, goals, and objectives of the Agency.
  12. Thorough knowledge of marketing objectives and strategies.
  13. Advanced verbal and written communication skills and the ability to present effectively to both small and large groups. Ability to communicate in English and Spanish and translate into Spanish.
  14. Ability to analyze complex problems, interpret operational needs, and develop integrated creative solutions.
  15. Excellent interpersonal and community relations skills and the ability to communicate and work effectively within a diverse community.
  16. Ability to read and comprehend the relatively complex material.
  17. Ability to establish and maintain effective working relationships with subordinates, co-workers, and persons outside the Agency.
  18. Ability to prepare clear and concise narrative and statistical reports and deal effectively with situations requiring tact and diplomacy, yet firmness.
  19. Ability to operate appropriate Agency computer equipment and software packages.
Supervision Controls

The Planning & Community Services Specialist receives instructions from the Executive Director regarding Agency goals, priorities, and special assignments. The employee routinely works without the direction of the Executive Director and is free to develop methods, deadlines, and/or objectives. When instructions are received, they are usually specific and detailed because they apply to unusual and rarely occurring situations. Normally the Planning & Community Services Specialist makes independent decisions pertaining to situations not covered by specific guidelines but the Executive Director is consulted in serious or unusual circumstances and in regular planning sessions to define parameters of projects/activities. The work of the employee is reviewed for progress, achievement of goals as appropriate to the circumstances, and compliance with procedures. The employee has no supervisory duties.

Guidelines

Guidelines followed by the Planning & Community Services Specialist include established policies and procedures, traditional practices, published laws, regulations, handbooks, codes, and ordinances. Materials used vary with the issues and the entities involved, and independent research is necessary depending on the activity and/or project requirements. Each task/project is evaluated in light of reach of the work being done and its impact on the Agency.

Complexity

The Planning & Community Services Specialist performs a variety of non-routine tasks. The employee must identify the work that needs to be done, determine how to accomplish it, and coordinate, integrate, and prioritize a variety of tasks or assignments, often under pressure to fulfill timelines or respond to urgent situations. The employee must make regular decisions involving usual and unusual circumstances, conflicting data, conflicting and competing demands, or other non-routine occurrences.

Scope and Effect

The employee’s work affects the Agency as a whole and has a direct and significant impact on the Agency’s image in the community. Successful performance of essential job functions enhances the Agency’s ability to fulfill its mission, resulting in betterment of housing and a positive image in the community.

Personal Contacts

The Planning & Community Services Specialist has contact with a broad range of individuals including the news media; BOC; federal, state, and local government personnel; civic/service personnel; business groups, the general public; various special interest groups; and other Agency personnel. Contact serves to ensure the public receives accurate and timely information about Agency activities, foster communication between and the Agency and agencies, individuals, etc., affected by Agency activities, identify and remove obstacles that interfere with the successful implementation of Agency programs, and ensure effective support of the Agency’s overall mission and strategic goals

Physical Requirements
  1. Work is performed both indoors and outdoors and involves visits to tenants’ homes.
  2. Must be able to establish and maintain effective working relationships with employees, tenants, and community agencies and other entities that provide services.
  3. Must be able to sit or stand for up to eight (8) hours at a time while performing work duties.
  4. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
  5. Must have vision and hearing corrected to be able to perform essential job functions.
  6. Must maintain a professional appearance and portray a positive image for the Agency.
  7. Must maintain punctuality and attendance as scheduled.
  8. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  9. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated. From time to time, it may involve site visits to housing developments, dwellings, or facilities and include exposure to temperature and weather extremes.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work an unusual work schedule.
  3. Must work with the highest degree of confidentiality.
  4. Must be available for occasional overnight travel for training.
  5. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Driver (Part-Time)
Title: Driver
Reports To: Director of Planning & Community Services
Department/Division: Planning & Community Services
FLSA Status: Non-Exempt
Employment Status: Part-Time
Salary Range: $12.00 – $14.00 Hourly
Date: July 27, 2023
Position Summary

Responsible for safely transporting food, supplies, and or tenants, children, and program participants to and from each site and to ensure their safety and comfort. These tasks are to be performed at a level that supports the Agency’s efforts to achieve the highest rating on HUD’s evaluation systems. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Ensures the health and safety of tenants and children during hours of operation.
  2. Transports youth and adults to and from their residence to participate in program activities, training classes or other authorized events.
  3. Transports food and supplies in a timely manner and takes all reasonable safety precautions to ensure it arrives in good conditions.
  4. Drives safely and takes all reasonable safety precautions to avoid accidents. Avoids endangering the safety of the passenger.
  5. Assists elderly and disabled tenants on/off the vehicle and renders first aide as necessary.
  6. Must take full responsibility for the security and safety of passengers during transport.
  7. Maintains proper mileage ledger and vehicle preventive maintenance log.
  8. Submits all vehicle fuel receipts.
  9. Reports any vehicle maintenance problems to the supervisor.
  10. Reports all moving violations and accidents to supervisor immediately.
  11. Maintains condition and cleanliness of assigned vehicles (all vehicles are tobacco-free).
  12. Regulates heating and cooling for passenger comfort.
  13. Inspects bus/van prior to starting the run to detect any mechanical or other malfunction which would prevent safe delivery of passengers.
  14. Follows exact schedules, making stops and picking up food, supplies, and passengers at assigned locations.
  15. Observes all local, city and state laws and regulations.
  16. Uses all signals and ensures that all traffic is stopped before loading and unloading passengers.
  17. Instructs passengers on the proper methods to board and deport from the bus/van and sees that instructions are carefully observed.
  18. Attends all state training programs, testing programs, first aid courses and other meetings as required.
  19. Must be punctual in attendance and strictly maintains timing schedules.
Education and Experience

High school diploma or GED and at least (6) months of experience working in transportation or an equivalent combination of education and experience sufficient to fulfill essential position functions.

Knowledge and Skills
  1. Ability to work under stressful conditions, primarily with youth and elderly/disabled tenants; handle crowd control; understand and follow written and oral instructions; express oneself clearly and concisely, both orally and in writing; establish and maintain representatives of governmental agencies and community-based organizations; and maintains confidentiality of the Agency’s operations.
  2. Must be knowledgeable of safe driving techniques and map reading including possessing a “sense of direction” in locating destinations locally and out of town.
  3. Must have the ability to use geographical positioning system (GPS).
  4. Must possess and maintain a safe driving record. Failure to do so may result in discipline up to and including termination.
  5. Must not have been convicted of, pleaded guilty to, entered a plea of nolo contendere to, or received judicial diversion for any felony charges or to any violation of any federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, controlled substance, or sex-related crimes.
  6. Must not have been convicted of, pleaded guilty to, entered a plea of nolo contendere to, or received judicial diversion for any misdemeanor charges involving DUI/DWI or alcohol, or use, possession, manufacture, or sale of controlled substances or drug paraphernalia within the past 7-10 years.
  7. Must maintain a neat, clean, acceptable personal appearance.
  8. Literacy in English with the ability to understand and carry out oral and written instructions and posted schedules.
  9. Basic knowledge of vehicle troubleshooting.
  10. Communicate and relate to persons of diverse backgrounds and abilities.
  11. Must have vision and hearing corrected as needed to be able to perform essential job functions.
  12. Ability to communicate in English and Spanish is desirable.
Supervision Controls

The employee receives work assignments primarily from the Director of Planning & Community Services. Priorities and time frames are usually established by the supervisor, and monitor the employee’s work for compliance with procedures and guidelines. The employee has no supervisory responsibilities.

Guidelines

The employee generally follows past experience in accomplishing assignments. Methods for accomplishing routine work are at the discretion of the employee, subject to existing practices and procedures. When unusual situations arise, the employee may request guidance from the supervisor.

Complexity

The employee performs a variety of related tasks, which are mostly routine in nature. Occasionally, the employee is required to exercise personal judgment in making decisions when accomplishing assignments. Non-routine situations are usually referred to the supervisor for resolution.

Scope and Effect

The employee’s work primarily affects the operational functions of the Housing Agency and the transportations of tenants and program participants to and from their residence to training sites or other program activities.

Personal Contacts

The employee’s personal contacts are with other employees, tenants and representatives from governmental agencies and community-based organizations.

Physical Requirements
  1. Work is sedentary, but may involve some physical exertion such as kneeling and crouching.
  2. Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties.
  3. Employee may get eyestrain from working with computers and other office equipment.
  4. Employee’s work involves driving a passenger bus/van to and from housing communities and job training sites.
  5. Employee may be exposed to weather extremes and to unusual hazards associated with housing communities.
  6. Must also be able to lift over 50 lbs. on an occasional basis.
  7. Must maintain a professional appearance and portray a positive image for the Agency.
  8. Must be able to maintain punctuality and attendance as scheduled.
  9. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

The employee’s work is performed both indoors and outdoors and involves the normal hazards associated with transporting food, supplies, children, and adults.

Other Requirements
  1. Must maintain a good driving record.
  2. May be required to work after office hours or unusual work schedule.
  3. Must pass a criminal background check.
  4. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Facilities Specialist
Title: Facilities Specialist
Reports To: Director of Housing Management
Department/Division: Housing Management
FLSA Status: Non-Exempt
Employment Status: Full-Time
Salary Range: $22.00 – $24.00 Hourly
Date: April 18, 2023
Position Summary

Performs a wide variety of tasks involving maintenance of all Agency dwelling and non-dwelling facilities, grounds, storage areas, distribution systems, and automotive equipment and fixtures. These tasks are to be performed at a level that supports the Agency’s efforts to achieve the highest rating on HUD’s evaluation systems. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Plans, directs, and supervises daily activities of maintenance and clerical personnel and establishes objectives and priorities for the department. Plans, schedules and reviews daily maintenance work orders and assignments with maintenance personnel, provides guidance and assistance to employees as needed to perform assigned work.
  2. Oversees all phases of housing maintenance risk controls. Develops work safety programs and monitors maintenance employees work to ensure that safety rules are followed.
  3. Diagnoses problems and makes recommendations on general repairs to the interior/exterior of buildings and facilities and maintains furniture and equipment pursuant to UPCS in the fields of plumbing, carpentry, electrical, mechanical, and related trades.
  4. Assists the Director of Housing Management in the decision making process of future maintenance priorities and the coordination between private contractors and maintenance crew. Develops, schedules, and manages a preventive maintenance program designed to retain Agency properties in safe operating condition.
  5. Provides departmental input concerning the Agency’s overall operating budget and assists in preparation of annual budget. Monitors all departmental expenditures to ensure operations remain within approved budget.
  6. Makes recommendation on whether to repair or replace damaged property. Makes estimates for time and materials needed for a variety of maintenance tasks such as electrical, and gas, water, and sewer lines and the upkeep of community grounds. Ensures procurement protocol is followed and, within established parameters, submits recommendation for acquisition of proper equipment, materials, appliances, supplies, and services to meet project and Agency needs in a timely manner.
  7. May recommend major purchases of materials based on anticipated changes in prices or on unusual availability situations. Balances cash flow considerations against possible price savings.
  8. Develops specifications and standardizations for inventory of necessary equipment, maintenance, and repair needs and monitors usage quantities and frequency through review of inventory reports to track utilization of resources. Calculates and analyzes trends and projections to establish minimum and maximum inventory levels and reorder quantities.
  9. May maintain and update the specifications for the Agency’s property insurance, commercial general liability insurance, auto insurance, and fidelity bond as needed to manage risk and related costs.
  10. Acts as liaison and advocate for the Agency regarding damage claims, personal property loss claims, or general liability suits against the Agency. Coordinates activities with the insurance provider.
  11. Establishes training program for maintenance personnel and oversees on-the-job training of employees, develops effective plans and procedures to improve maintenance operations, and ensures departmental performance follows federal assessment programs.
  12. Performs regular walk-by inspections of Agency properties to identify and resolve unsafe or unsatisfactory conditions requiring maintenance. Addresses any safety issues or hazardous conditions immediately.
  13. Solicits competitive quotes from vendors. Meets with contractors during preparation of assessment reports, schematic designs, etc., to ensure achievement of Agency maintenance objectives. Reviews reports, studies, and bid documents to ensure conformance with Agency criteria and HUD requirements as appropriate. Monitors work performed for quality assurance.
  14. Monitors special programs and coordinates the preparation of regular activities and status reports. Analyzes program effectiveness and recommends program changes to the Director of Housing Management.
  15. Coordinates inspection of damage to Agency-owned properties with maintenance personnel and makes determinations regarding any resident responsibility for repair. Coordinates assessing resident charges with appropriate Agency personnel, in accordance with Agency protocol.
  16. Assesses and coordinates with appropriate Agency personnel to make appropriate arrangements for the Agency’s reimbursement for damages and/or losses caused by negligence of maintenance employees. Damages or losses caused by maintenance employees include, but are not limited to supplies, tools, checked-out tools and equipment
  17. Reviews and approves department staff timesheets to address discrepencies and/or verify accuracy of time spent relative to assignments.
  18. Attends meetings as needed to discuss matters concerning overall maintenance operations, ongoing projects, and performance of maintenance personnel. Serves as policy and program advisor to the Director of Housing Management regarding Agency effectiveness in implementation of its maintenance program and HUD standards, and other department wide standards.
  19. Prepares reports, statistical data, and records of maintenance information in an accurate and timely manner as required.
  20. Demonstrates continuous efforts to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service.
  21. Responds to after hour emergencies as required.
  22. May be required to track time, cost and revenue for Project Based Management.
  23. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
  24. Undertakes and performs other work-related duties as assigned including work in other functional areas to cover absences or provide relief, to equalize peak work periods, or otherwise balance the workload.
Education and Experience

An Associate degree in Construction Management, Engineering, or Industrial Arts or related program. Five (5) years of progressively responsible experience in construction, contracting or maintenance. Two (2) years or more of managerial or supervisory experience in maintenance construction or contracting, or an equivalent combination of education and experience.

The following Certifications must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Executive Director or his/her designee:

  • Fair Housing
  • Certified Apartment Maintenance Technician (CAMT)
  • Uniform Physical Condition Standards (UPCS)
Knowledge and Skills
  1. Work requires supervising and monitoring performance for a regular group of employees or department including input on hiring/disciplinary action and work objectives/effectiveness, performance evaluations, and realigning work as needed. A first-line supervisor typically performs these functions.
  2. Must have a working knowledge of all aspects of electrical, carpentry, plumbing, landscape, roofing and pest control.
  3. Thorough knowledge of techniques, methods, and materials used in refrigerant recovery and abatement in compliance with EPA evacuation systems, 13 and 14 SEER, R22 Phase-out and use of R410A, and standards and/or Section 608 of the Clean Air Act of 1990 as amended, including final regulations, as well as, state and local prevailing codes.
  4. Thorough knowledge of techniques, methods, materials, and equipment used in HVAC maintenance and repairs and specialized knowledge to analyze and solve complex work-related problems.
  5. Thorough knowledge of the trade skills, methods, materials, tools and equipment used in maintaining dwelling and non-dwelling facilities.
  6. Thorough knowledge of federal, state, and local laws, regulations, regulations pertaining to public housing authorities as they relate to maintenance of Agency properties.
  7. Working knowledge of mathematical calculations and the principles, practices, and techniques of cost estimating and budgeting.
  8. Advanced ability to read and understand advanced literature, books reviews, technical journals, financial reports, and legal documents.
  9. Work requires spatial perception, and finger and manual dexterity.
  10. High level of communications skills.
  11. Computer skills (Excel, Word, etc.).
  12. Must understand life safety code, OSHA regulations.
  13. Ability to interpret complex laws, codes, and regulations.
  14. Ability to read and interpret blueprints/shop drawings, plans, and specifications.
  15. Ability to conduct safety and property inspections.
  16. Must be able to establish and maintain effective working relationships with other Agency employees, subordinates, residents, contractors, vendors, and other persons outside the Agency.
Supervision Controls

The Facilities Specialist receives instructions from the Director of Housing Management daily regarding assignments, priorities, deadlines, and project parameters. The employee is generally free to develop methods, priorities, and/or objectives and make modifications within boundaries set by the supervisor. Normally, the employee makes independent decisions pertaining to situations not covered by specific guidelines, but the supervisor is consulted in serious or unusual circumstances. The Facilities Specialist’s finished work project is reviewed closely for compliance with procedures and achievement of goals

The Facilities Specialist gives assignments to maintenance personnel, specifying priorities, deadlines, and objectives. Assignments to staff will include what is to be done, deadlines, quality, quantity, and priority. The Facilities Specialist instructs, assigns, plans, and reviews work of staff and recommends solutions, discipline, evaluations, hiring, and discharge of employees.

Guidelines

Guidelines followed by the Facilities Specialist include handbooks and reference materials, established policies and procedures, traditional practices, applicable laws, regulations, and building ordinances/codes. Upon personal initiative, the employee may perform independent research and/or obtain informal guidance and assistance from other applicable sources.

Complexity

The Facilities Specialist performs a wide variety of non-routine tasks in the overall performance of essential job functions. The course of action is determined by established procedure, the Director of Housing Management, or the employee. Tasks frequently have to be coordinated, integrated, and/or prioritized. Usually, the employee determines what needs to be done and how to accomplish it through creative thinking and methodologies. The employee must coordinate costs, resources, and timing, throughout the overall process. Thorough knowledge of all aspects of maintenance issues is required to successfully achieve Housing Agency objectives.

Scope and Effect

The employee’s work affects the Agency’s total housing program and the residents assisted by the Agency. Effective and efficient accomplishment of work and management goals by the employee is essential to the Agency’s ability to achieve its basic mission to provide housing that is decent, safe, and sanitary.

Personal Contacts

The Facilities Specialist has contact with coworkers and management staff, residents, and contractors. Personal contacts serve multiple purposes including: giving or gaining information, planning, coordinating, advising, motivating, providing services, and making decisions. At times, it may be difficult to reach agreement with contacts. Ensuring accurate information is readily available and encouraging cooperation among individuals promotes attainment of common goals.

Physical Requirements
  1. Work is performed both indoors and outdoors, and involves physical exertion common to the construction, rehabilitation, and maintenance industries, such as long periods of standing and walking on rough terrain.
  2. Normal physical activity can be tedious and require heavy lifting, carrying, and prolonged standing, walking, reaching, bending, pushing, pulling, kneeling, crouching, stooping, climbing, balancing and lying prone. The employee must use arm strength to manipulate hand tools such as saws, sanders, and jointers.
  3. Work sometimes involves moderate risks and discomfort common to architects, engineers, and contractors; and may require occasional use of personal protective equipment.
  4. Must be able to sit or stand for up to eight hours at a time while performing work duties.
  5. Must be able to bend, stoop, push, pull, carry, lift, climb, kneel, or crawl in the performance of work-related duties.
  6. Must have a sense of balance sufficient for standing on a ladder of at least six (6) feet in height for an extended period.
  7. Must be able to use fingers bilaterally and unilaterally to operate job-related equipment.
  8. Must be able to operate hand tools, power tools, and equipment (e.g., drills, wrenches, hammers, pliers, electrical [Ohm] meters, saws, threaders, plumbing snakes, etc.)
  9. Work requires spatial perception, and finger and manual dexterity.
  10. Must have normal color perception to differentiate colors of electrical wiring, etc.
  11. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  12. Must have vision and hearing corrected to be able to legally operate a vehicle in various environmental and traffic conditions and perform essential job functions.
  13. Ability to meet aggressive deadlines and manage multiple priorities.
  14. Must maintain a professional appearance and portray a positive image for the Agency.
  15. Must maintain punctuality and attendance as scheduled.
  16. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work is performed indoors and outdoors. During outdoor work, the employee is subjected to various weather and temperature extremes as well as occasional exposure to mechanical or electrical shock hazards, dusts, and mists. The employee may be required to use goggles, gloves, masks, safety boots, or other personal protective equipment. Work indoors involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work after office hours on the on-call work schedule.
  3. Must work with the highest degree of confidentiality.
  4. Must be available for occasional overnight travel for training.
  5. Must pass employment drug screening and criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

HCV Programs Inspector
Title: HCV Programs Inspector
Reports To: Director of HCV Programs
Department/Division: Housing Choice Voucher Programs
FLSA Status: Non-Exempt
Employment Status: Full-Time
Salary Range: $15.00 – $18.00
Date: August 28, 2023
Position Summary

Responsible for conducting required inspections for the Housing Choice Voucher Program (HCVP), rehabilitation grants, new construction, and existing rental dwellings to ensure compliance with HUD’s lead-based paint, Housing Quality Standards (HQS), City Code, and ICC Building Code. Performs a variety of inspection and related administrative tasks. Responsible for the agency receiving at least a satisfactory rating concerning HUD agency scoring systems such as Section 8 Management Assessment Program (SEMAP) and other future HUD required evaluation systems. The duties listed below are illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Performs, documents, records, data entry, and uploads into appropriate system initial, interim, move-out, special, or recertification inspections of units for compliance with HQS and City Code. Advises owners/landlords and program participants of inspection results, ensures required repairs are completed, and encourages proper maintenance of units. Prepares all inspection-related correspondence, documents, and reports in a timely and accurate manner.
  2. Responds courteously to calls, written requests, and emails to answer questions and provide information and assistance as appropriate regarding program.
  3. Presents HQS information at applicant, tenant, and moving briefings.
  4. Performs annual re-certification inspections and unit inspection.
  5. Conducts utility and rent reasonableness comparability analysis on HCV units and may recommend amount of initial contract rent and rent adjustments based on comparable unassisted housing. Maintains rent reasonableness comparable information for single-family dwellings, apartments, and duplexes.
  6. Assists with landlord meetings to attract new and maintain current landlords. Ensures the program is landlord-friendly without sacrificing duty to participants and to HUD.
  7. Makes home visits as scheduled or as required. Performs special inspection such as property damage on complaints, relocation and prepare inspection reports.
  8. Photographs all housekeeping inspections to document conditions at time of inspection.
  9. Reports to the Director of HCV Programs any and all violations that occur that may be life threatening and/or not in compliance with preset standards.
  10. Informs the Director of HCV Programs of situations and/or conditions of participants’ non-compliance with housing assistance contract and agency hosing policies
  11. Notifies owners and program participants in writing of unit code/HQS violations so that deficiencies can be corrected within specified time; notifies participants of trash or debris that needs their attention; and notifies participants when employees or contractors will need access to their units.
  12. Follows up to ascertain whether appropriate actions have been taken to comply with HQS and required repairs completed. Encourages proper maintenance of units. Prepares all inspection-related correspondence, documents, and reports in a timely and accurate manner.
  13. Recommends code-compliant solutions for rehabilitation/repair problems.
  14. Recommends abatement, detainment, and termination of HCV housing assistance payment contracts and supports the Director of HCV Programs in the preparation of termination of assistance. Sends letter of abatement notice to owner/tenant within specified time period.
  15. Conducts utility and rent reasonableness comparability analysis on HCV units and may recommend amount of initial contract rent and rent adjustments based on comparable unassisted housing. May maintain rent reasonableness comparable information for single-family dwellings, apartments, and duplexes.
  16. Performs, documents, and logs participant-complaints and owner damage-claim inspections. Advises parties of results and ensures actions are taken to comply with HQS.
  17. Assists in creating/maintaining landlord/owner and contractor pool.
  18. Assists in mediation between contractor and client to resolve differences of opinion and provides building code interpretations and applications as required.
  19. Maintains complete records/files for area of responsibility in an accurate and timely manner.
  20. Handles documents on a variety of general, personal, and technical topics of a highly confidential nature and maintains the confidentiality of all documents and information received by or in the possession of the employee.
  21. Participates in job and certification training; attends continuing education classes for certifications and to stay abreast of current codes, regulations, and laws governing area of responsibility.
  22. May greet the general public and explains the HQS/HUD rules and regulations.
  23. Accountable for consistent adherence to strong agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of agency materials, supplies, resources, and other assets.
  24. Performs other duties as required including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload.
Education and Experience

High school Diploma, or GED equivalent. Associate’s Degree preferred with five (5) year experience in residential and multi-family building maintenance and inspections or an equivalent combination of education and experience resulting in the ability to fulfill the essential job duties of the position.

The following Certifications must be obtained within one (1) year of employment or another allowable period of hire as authorized by the Executive Director or his/her designee:

  • Housing Quality Standards (HQS)
Knowledge and Skills
  1. Thorough knowledge of: federal, state, and local laws, rules and regulations pertaining to HCV and agency policies and procedures on leased housing and HUD Housing Quality Standards (HQS) and inspection procedures.
  2. Thorough knowledge of: general architectural, engineering, construction, real estate and inspections techniques, principles, and procedures applicable to all types of residential structures including foundations, framing, plumbing, HVAC, interiors, and insulation; federal, state, and local laws, rules and regulations pertaining to Housing agency policies and procedures on Housing Quality Standards.
  3. Working knowledge of: the principles, practices, and techniques of HCV housing management; private rental market, client rights and city code standards.
  4. Thorough knowledge of business English, and general office practices and procedures; building maintenance and construction methods, and materials and the operation of appropriate peripherals, hardware, and software packages.
  5. Must be able to express oneself clearly and concisely, both orally and in writing.
  6. Must be able to establish and maintain effective working relationships with other employees, owners/landlords, participant, and other business contacts; and deal effectively with situations requiring tact and diplomacy, yet firmness.
  7. Ability to use math with speed and accuracy and prepare clear and concise narrative and statistical reports and maintain accurate records.
  8. Must maintain the confidentiality of the agency’s operations.
  9. Ability to inspect and determine necessary repair for units to meet City Code and HQS.
  10. Ability to detect defects and faults in construction and to assess compliance with established standards.
  11. Ability to work effectively with all types of people and to maintain composure under pressure.
  12. Ability to speak and write in English and Spanish is desirable.
  13. Flexibility, a positive attitude, enthusiasm and excellent problem solving skills.
Supervision Controls

The HCV Programs Inspector receives assignments and instructions from the Director of HCV Programs. Work to be done is usually determined by existing procedures or may be specified by the supervisor. The employee performs routine tasks with minimal or no supervision and must have excellent problem-solving abilities. Unusual situations not covered by instructions or procedures are referred to the supervisor for resolution. The employee’s finished work is reviewed regularly for thoroughness, accuracy, completeness, and compliance with inspection requirements through housing quality control inspection samplings and periodic rental market samplings.

The employee has no supervisory responsibilities.

Guidelines

The employee performs routine duties by following housing inspection manuals and inspection checklists and leased housing manuals. These guidelines cover most job-related decisions. However, independent judgment is frequently required. The employee consults the supervisor if guidelines do not cover a specific situation.

Complexity

Various aspects of work performed by the employee may be repetitive and routine in nature. Work to be performed is often straightforward, but above average technical and communication skills are required to accomplish tasks. The employee routinely plans, coordinates, and performs the work. The employee must be sensitive and objective in dealing with owner/landlord and participant interactions and resolving problems. Difficulty may be experienced while working in inclement weather or unsanitary conditions.

Scope and Effect

The employee’s work affects a significant portion of the units in the agency’s housing programs and the participants and owners. Thorough, effective, accurate, and timely inspections, ensures that participants are provided housing that is decent, safe, and sanitary, and that owners are adequately compensated.

Personal Contacts

The employee’s contacts are primarily with housing owners, landlords, and tenants. Such contacts require the ability to establish and maintain good working relationships on a long-term basis. The purpose of such contacts is to provide information, guidance, and assistance in maintaining dwellings that are decent, safe, sanitary, and affordable. At times, new landlords and tenants may be skeptical and willing to express different viewpoints.

Physical Requirements
  1. Work is performed both in-office and on-site and involves physical exertion during the inspection of units and sites, including climbing stairs and ladders, walking across roofs, crawling into attics or basements, and examining plumbing, electrical, heating and air conditioning systems, facilities, and equipment.
  2. Must be able to establish and maintain effective working relationships with co-workers and persons outside the agency and perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  3. Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties.
  4. Must be able to bend, stoop, push, and pull in the performance of job-related duties.
  5. Must be able to work around various fumes, odors, chemical agents, and solvents.
  6. Must be able to use fingers bilaterally and unilaterally to operate testing and office equipment.
  7. Must have vision and hearing corrected to perform essential job functions.
  8. Must maintain a professional appearance and portray a positive image for the agency.
  9. Must maintain punctuality and attendance as scheduled.
  10. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work involves the normal risks or discomfort associated with an office environment and visits to outdoor developments, sites, dwellings, or facilities, confrontations with clients, and negotiations with housing owners, landlords, managers, and agents. Required site visits may involve exposure to adverse weather and road conditions.

Work requires travel throughout the area, performing fieldwork in inclement weather. Position is often required to inspect unsanitary dwellings.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work an unusual work schedule.
  3. Must be available for occasional overnight travel for training.
  4. Must pass a criminal background check.
  5. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Maintenance Aide
Title: Maintenance Aide
Reports To: Maintenance Mechanic
Department/Division: Housing Management
FLSA Status: Non-Exempt
Employment Status: Full-Time
Salary Range: $14.00 – $17.00 Hourly
Date: July 25, 2023
Position Summary

The Maintenance Aide performs a variety of general, basic maintenance and repair functions (below the level of a skilled Maintenance Mechanic) under close supervision in one or more of the crafts or trades. May work independently or be assigned to a crew of workers. May give assistance to skilled Maintenance Mechanics or be assigned to specific functions such as general maintenance and repair, and grounds duties. Employee performs carpentry, electrical, plumbing, welding, and general repairs in response to service requests and results of inspections of units in accordance with Uniform Physical Conditions Standards (UPCS) or other HUD required standards. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Assists in or makes minor repairs to plumbing systems by performing general work including rough piping for domestic water and sanitary sewer, repair/replacement/installation of plumbing fixtures such as sinks and bathtubs, installation of valves for shower, kitchen, and bath, replacing washers, mending burst pipes, repairing leaks, opening clogged drains, and performing other appropriate repairs/installations to meet or exceed housing quality standards.
  2. Assists in making carpentry repairs/replacements to damaged walls, roofs, woodwork, floors, gutters and downspouts, doors, door knobs, fences, gates, windows, doorbell, peepholes, door and window screens
  3. Assists in repairs and adjustments to various appliances and equipment (e.g., dishwashers, stoves, water heaters, refrigerators, electric motors, smoke detectors, etc.) and assists in replacement of appliances and equipment when necessary.
  4. Assists in installation and repair of electrical lighting systems, fuses, and other minor electrical repairs.
  5. Performs cleaning and assists with minor repairs on HVAC systems in accordance with manufacturer’s specifications.
  6. Prepares all interior/exterior wall surfaces for painting by removing electrical outlets and lighting fixtures, spreading drop cloths, scraping peeled paint, patching holes, taping and floating drywall, and/or sanding.
  7. Paints all prepared surfaces with a brush, roller, or spray equipment. Performs thorough clean-up of work area including removing drop cloths, masking paper and tape, and replacing fixtures, covers, and plates.
  8. Performs “make-ready” duties on vacant units and may clean office building, bathrooms, hallways, community rooms, laundry facilities, and community room kitchens, in accordance with Agency standards by performing the following duties:
    1. Sweeps, scrubs, waxes, and polishes floors using brooms, wet mops, scrapers, and/or heavy powered scrubbers and buffers
    2. Cleans rugs and carpeted floors using light-weight and or heavy powered vacuum cleaner, hand sweeper, or shampooer as appropriate.
    3. Washes and cleans windows, walls, ceiling, and fixtures, using ladders as needed
    4. Cleans, disinfects, and deodorizes lavatories, urinals. and toilet bowls. Cleans mirrors, sinks, faucet knobs, and scrubs and cleans enameled and ceramic walls and toilet partitions in restrooms
    5. Disconnects and cleans appliances.
    6. May spray/treat for insect and rodent control.
  9. Performs preventive maintenance as assigned such as checking smoke detectors, checking emergency lights, replacing light bulbs, cutting off water to sill cocks, cleaning dryer vents, changing furnace/air-conditioner filters, cleaning guttering, and adjusting exterior light timers.
  10. Reports all unusual circumstances such as vandalism, missing light bulbs or fixtures, missing smoke detectors, fire extinguishers to the supervisor.
  11. May assist in graffiti removal and/or repainting. May assist with painting of fire lanes, parking dividers, etc.
  12. Reports supply needs to the supervisor
  13. May assist in transporting, loading, and unloading of cabinets, counters, appliances, furniture, supplies, materials, etc., as assigned.
  14. May assist in mowing, landscaping, cutting trees and bushes and hauling off brush and debris
  15. May assist management/leasing staff with curb appeal functions which may include detailing model units, putting out balloons, banners, a-boards, etc.
  16. Cleans and maintains Agency-owned materials, lools, and equipment in a neat and orderly manner at all times. Maintains a neat and organized workshop area free of clutter and debris. Upon completion of maintenance task, all tools and excess supplies must be cleaned up and stored appropriately.
  17. Subject to on call rotation and after hours maintenance emergencies in accordance with Agency policies and procedures.
  18. Follows all established safety procedures and standards.
  19. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
Education and Experience

High School graduate or GEO desirable. Two (2) years’ experience in building maintenance or vocational training which involved training and/or experience in areas of carpentry, plumbing, and electrical repairs, or an equivalent combination of education and experience, preferably in multi-housing.

Knowledge and Skills
  1. Good knowledge of techniques, methods, materials, and equipment used in custodial activities and grounds keeping.
  2. Ability to understand and follow simple instructions.
  3. Skilled in use of various custodial and building maintenance tools and equipment as appropriate
  4. Ability to perform moderately strenuous physical activity.
  5. Ability to establish and maintain effective working relationships with other employees and tenants.
  6. Thorough knowledge of occupational hazards and applicable safety precautions of the assigned work.
  7. Ability to read and/or understand directions contained in repair manuals and instructions/warning on cleaning agents.
  8. Ability to communicate in English and Spanish is desired.
Supervision Controls

The employee receives instructions from the Maintenance Mechanic. Generally, methods of accomplishing duties are limited and within established procedures and parameters established by the supervisor. Deadlines and priorities are generally set by the supervisor and the employee’s progress is monitored regularly. The employee’s work is monitored during each phase of the assignment and reviewed for progress, compliance with procedures, and for quality and completeness. The employee has no supervisory responsibilities.

Guidelines

The employee follows established maintenance procedures and practices and service manuals in performing assigned tasks. If a situation not covered by guidelines arises, the employee consults the supervisor for guidance.

Complexity

Work performed by the employee is mostly routine and repetitive in nature. Some tasks require the exercise of personal judgment in making decisions on accomplishing assigned work. The employee must consider safety and liability issues, weather, and timeframes for accomplishing work.

Scope and Effect

The employee’s work primarily affects the Agency’s grounds and non-dwelling facilities. If accomplished properly, work efforts enhance the overall appearance of the developments and the surrounding community.

Personal Contacts

The employee’s personal contacts are primarily with tenants, other employees, vendors, city employees, and contractors. Contact with tenants is particularly important. The purpose of this is to give and obtain information necessary to do maintenance tasks efficiently, safely, and to document all actions. Conditions under which contacts occur can range from normal to stressful in an emergency situation, such as a gas leak or power failure.

Physical Requirements
  1. Normal physical activity can be tedious and require heavy lifting, carrying, and prolonged standing, walking, reaching, bending, pushing, pulling, kneeling, crouching, stooping, climbing, balancing and lying prone. The employee must use arm strength to manipulate hand tools such as saws, sanders, and jointers.
  2. Must be able to lift up to fifty (50) pounds without assistance.
  3. Must have a sense of balance sufficient for standing on a ladder of at least six (6) feet in height for an extended period of time
  4. Must be able to operate hand tools, power tools, and equipment (e.g. , drills, wrenches, hammers, pliers, electrical [Ohm] meters, saws, threaders, plumbing snakes, etc.)
  5. Work requires spatial perception, and finger and manual dexterity.
  6. Must be able to establish and maintain effective working relationships with co-workers, tenants, and persons outside the Agency and perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  7. Must be able to sit or stand for up to eight (8) hours at a time while performing work duties.
  8. Must be able to use fingers bilaterally and unilaterally to utilize job-related tools and equipment.
  9. Must have vision and hearing corrected to be able to legally operate a vehicle in various environmental and traffic conditions and perform essential job functions.
  10. Must have normal color perception to differentiate colors of electrical wiring, etc.
  11. Must maintain a professional appearance and portray a positive image for the Agency.
  12. Must maintain punctuality and attendance as scheduled.
  13. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

The employee works indoors and outdoors and is exposed to weather extremes. The employee may occasionally be subjected to electrical shock hazards, dangerous heights, dangerous chemicals (e.g. , solvents, etc. ), and skin irritants. The employee may be required to use goggles, gloves, masks, lumbar support belts, safety boots, and other personal protective equipment.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work after office hours on the on-call work schedule.
  3. Must work with the highest degree of confidentiality.
  4. Must be available for occasional overnight travel for training.
  5. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Project Coordinator

Reports To: Director of Community & Planning Services
Department/Division: Community & Planning Services
FLSA Status: Non-Exempt
Employment Status: Full-Time
Salary Range: $17.00 – $21.00 Hourly
Date: August 10, 2023
Position Summary

Under the supervision of the Director of Planning & Community Services, the Project Coordinator is responsible for managing, overseeing, and developing the Agency’s BiblioTech Digital Library and other community resources and programs under the Community & Planning Services Department. Responsible for long-range planning and communications acquisitions, enhancements and for developing new technical solutions that are responsive to the Agency’s objectives. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Assists in managing, overseeing, and developing the Agency’s operations of the BiblioTech Technical Centers, Resource Centers, and other programs by working closely with the Director of Community & Planning Services to identify and evaluate technology needs and provide technical solutions and cost-effective approaches for daily administrative and Agency operations within the Community & Planning Services Department.
  2. Assists in overseeing and coordinating the long-term planning, development and implementation of programs and the BiblioTech Digital Library Business Plan and other programs.
  3. Reviews and recommends the acquisition and distribution of all computer hardware, software, telecommunications systems and devices, and other IT systems or services utilized by BiblioTech Digital Library and other programs.
  4. Assists in monitoring, overseeing, and/or recommending the recruitment, selection, employment, training, career paths, direction, supervision, utilization, evaluation, discipline, and termination of BiblioTech Lab Technicians and Resident Services Coordinators. Reviews their performance periodically for the accomplishment of assigned goals and objectives. Coaches and leads personnel to plan and maximize resources (e.g., people, equipment, time, costs) to the fullest extent.
  5. Plans, organizes, and regularly evaluates a program of services that supports the mission of the technology and resource center system.
  6. Develops, coordinates, schedules and supervises the delivery of programs and services by or provided directly by the BiblioTech Digital Library and other programs.
  7. Establishes a training program to train and support staff on new technologies and concepts.
  8. Maintains a network of resource business assistance organizations, business professionals, and economic development agencies in support of the program’s client needs.
  9. Coordinates with residents, community partners, and organizations to develop and implement programs and services including workshops, seminars, conferences, and special events targeted towards educations, employability skills, training and local businesses demands based on local technology industry needs.
  10. Coordinates and communicates with property management representative and resident advisory board on BiblioTech/Resource Center activities, services and enhance or improve delivery and quality of onsite services.
  11. Negotiates and monitors contracts with concession vendors, hardware and software distributors, e-book vendors, security, etc. in coordination with the Agency’s IT Department.
  12. Manages the Planning and Development process for equipment Inventory and Security (hardware and software) needs, while providing Physical and Logical Security (including Antivirus, Firewalls, and Internal Security) in coordination with the Agency’s IT Department.
  13. Manages and monitors for compliance all purchase warranties and contracts. Ensures Licensing Compliance and related issues are enforced and current. Provides timely upgrades/patches in coordination with the Agency’s IT Department.
  14. Writes, recommends, and implements policies and procedures pertaining to equipment usage to ensure maximum efficiency and security in coordination with the Agency’s IT Department.
  15. Prepares and monitors budget to optimize the return of investments for the program’s resources and computer systems and verifies that resources allocated to the program meets agency plans for competitive positioning and growth.
  16. Compiles, develops and writes reports and prepares statistical data.
  17. Guides the Agency’s staff and senior management to develop and maintain a technical strategic plan which ensures the program and Agency are working toward the same vision, mission, goals, and objectives.
  18. Attends staff meetings, professional meetings, seminars, and conferences to keep abreast of new trends, activities, and concepts with community technical center needs. Supports, assists, and works with other Agencies and affiliated organizations in joint efforts; which are mutually beneficial.
  19. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional organizations as applicable.
  20. Ability to communicate in English and Spanish.
Education and Experience

Associate’s degree in Business Administration, Education, Library Science, Public Administration or closely related field from an accredited college or university, at least three (3) years of progressively responsible experience or related areas of responsibility of those years in a middle- to upper-level management capacity or an equivalent combination of education and experience resulting in the ability to fulfill the essential job duties of the position.

Knowledge and Skills
  1. Considerable knowledge of the principles and practices of administration; good knowledge of Information Technology.
  2. Knowledge of contract negotiation, implementation and budget and finance; knowledge of local government operations.
  3. Experience in coordination, project management and collaboration with community organizations/entities, public relations and marketing of program, projects or initiatives.
  4. Skill in communicating effectively, both verbally and in writing.
  5. Strong analytic and problem-solving skills.
  6. Skill in supervising staff, developing staffing procedures and guidelines.
  7. Ability to interpret statistical data, formulating recommendations and writing reports, coordinating multiple projects simultaneously.
  8. Skill in organizing, compiling and recording information accurately, utilizing word processing, database or spreadsheet software packages.
  9. Ability to comfortably communicate and engage the public through both oral and written communication; ability to establish and maintain effective working relationships with clients, partners, co-workers, outside organizations, Elected/Appointed Officials, other government agencies and the general public.
  10. Work requires managing and monitoring work performance of a division including evaluating program/work objectives and effectiveness, establishing broad organizational goals and realigning work and staffing assignments for the department.
  11. Final decisions regarding policy development and implementation are made and/or recommended. Interaction with others outside the organization requires exercising participative management skills that support team efforts and quality processes.
  12. Work requires advanced skills and knowledge in approaches and systems, which affect the design and implementation of major programs and/or processes organization-wide. Independent judgment and decision-making abilities are necessary to apply technical skills effectively.
  13. Position must be able to accept major fiscal responsibility and be responsible for programs financial decisions. Must be able to assure that appropriate linkages exist between budget requests and departmental goals and objectives. Must be able to understand, follow and monitor Agency budget plans.
  14. Ability to establish and maintain effective, professional and tactful working relationships with co-workers and persons outside the Agency.
Supervision Controls

The employee receives instructions from the Director of Planning & Community Services. Courses of action, deadlines and priorities are established by policy, procedure, rule, regulation, or the Director of Planning & Community Services, depending upon the assignment. Normal duty assignments are performed by the employee based on his/her own judgment. Special projects are managed with little oversight.

The employee provides guidance to subordinates in the BiblioTech Digital Library/Resource Centers, setting responsibilities, priorities, and deadlines. Such guidance may be broad or specific depending on the circumstances. The employee monitors the work of subordinates for accuracy, completeness, conformity to policy, and achievement of goals or objectives.

Guidelines

Guidelines followed by the Project Coordinator are to include established policies and procedures, traditional practices, applicable reference materials, regulations, handbooks. Materials used vary with the projects involved and independent research is necessary depending on the activity and/or project requirements. Each task/project is evaluated by the reach of the work being done and its impact on the Agency.

Complexity

The employee performs a wide variety of non-routine tasks. The employee must identify the work that needs to be done, determine how to accomplish it, and coordinate, integrate, and prioritize a variety of tasks or assignments, often under pressure to fulfill timelines or respond to emergency situations. The employee must make regular decisions involving usual and unusual circumstances, conflicting data, conflicting and competing demands, or other non-routine occurrences.

Scope and Effect

The employee’s work affects the Agency and its clients through providing services that help improve their quality of life and contributes to optimum leasing of suitable Agency units by engendering a greater sense of self-reliance and improved self-esteem for participants, the ability to attract new residents as a result of additional services, and achievement of the Agency’s mission and goals.

Personal Contacts

The employee’s personal contacts are mostly with all levels of Agency staff, vendors, contractors, consultants, residents, community professionals, and social service agencies, etc. The purposes of these contacts are to give or exchange information, resolve problems, provide services, motivate, influence, interrogate, justify, defend, negotiate, and make decisions.

Physical Requirements
  1. Work is performed both indoors and outdoors, and involves visits to local property sites and partner or community entity locations.
  2. Must be able to move and/or lift items weighing up to 5-10 pounds.
  3. Must be able to sit and/or stand for up to eight (8) hours at a time while performing work duties.
  4. Work may involve some physical exertion, such as kneeling, crouching, reaching, carrying, or lifting and eyestrain from working with computers and other office equipment.
  5. Must be able to bend, stoop, push, and pull in the performance of duties.
  6. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
  7. Must have vision and hearing corrected to be able to perform essential job functions.
  8. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  9. Must maintain a professional appearance and portray a positive image for the Agency.
  10. Must be able to maintain punctuality and attendance as scheduled.
  11. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work is primarily in-office, but may involve visits to local property sites, and partner or community agencies. The employee may be exposed to weather extremes and the usual hazards associated with other business facilities and local property sites.

Other Requirements
  1. Must possess a valid driver’s license and maintain a good driving record.
  2. May be required to work an unusual work schedule.
  3. Must work with the highest degree of confidentiality.
  4. Must be available for occasional overnight travel for training.
  5. Must pass employment drug screening & criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

 

Project Specific Laborer
Reports To: Director of Construction Projects
Department/Division: Construction
FLSA Status: Non-Exempt
Employment Status: Full-Time
Salary Range: $14.00 – $17.00 Hourly
Date: February 9, 2024
Position Summary

Employee performs tasks involving physical labor in demolition and new construction. Performs multiple tasks such as general carpentry, electrical, plumbing, concrete work, and tile setting at construction and development sites. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and other work-related duties as assigned.

  1. Routinely starts, operates, and checks for safety and appropriate maintenance on agency vehicles. Includes lubricating, cleaning and minor repairs of the assigned vehicles.
  2. Repairs maintain, and alters buildings, retaining walls, and other brick or stone structures. Repairs steps, sidewalks, chimneys, floors, and walls. Patches cracked concrete, replaces broken concrete masonry blocks and ceramic tiles, re-grouts ceramic tile, and seals concrete and exterior brick walls. Performs carpentry work incidental to masonry and concrete finishing work.
  3. Smooths and finishes surfaces of poured concrete floors, walls, sidewalks, patios, or curbs to specified textures, using hand tools or power tools, including floats, trowels, and screeds.
  4. Installs various types of joints, reinforcements, etc. for masonry/concrete finishing work as required and ensures work meets or exceeds quality control requirements.
  5. Pours concrete or directs concrete deliverer to position truck to facilitate pouring concrete and moves discharge chute of the truck to direct concrete into forms to make floors, walkways, pads, or other projects.
  6. Spreads concrete into inaccessible sections of forms, using rake or shovel and levels concrete to specified depth and workable consistency using handheld screed and floats to bring water to the surface and produce soft topping. Smooths and shapes surfaces of freshly poured concrete using straightedge and float or power screed. Finishes concrete surfaces using power trowel, or wets and rubs concrete with abrasive stone to impart finish.
  7. Removes rough or defective spots from concrete surfaces using power grinder or chisel and hammer, and patches holes with fresh concrete or epoxy compound.
  8. Constructs, erects, installs, and repairs structures and fixtures of wood, plywood, and wallboard, using carpenter’s hand tools, and power tools, and conforming to local building codes. Projects may include renovation, repair, alteration, fabrication of walls, doors, windows and frames, ceilings, roofs, floors, stairs, shelving, tables, benches, cabinets, counters, countertops, and/or facings, signs, scaffolds, and many different building components of wood, wood substitutes, metal, plastic, plastic laminates, sheetrock, paneling, etc.
  9. Inspects, installs, maintains, and repairs or replaces plumbing fixtures and fittings (e.g., leaky faucets, clogged drains and sewer lines, damaged commodes, bathtubs, water heaters, and water cutoffs.) Installs, repairs and replaces water heaters and lavatory sinks.
  10. Prepares all interior/exterior wall surfaces for painting by removing electrical outlets and lighting fixtures, sanding drop cloths, scraping peeled paint, caulking, plastering and/or patching holes and cracks, taping and floating drywall, and/or sanding. Removes closet and bedroom doors.
  11. Sands wood surfaces and/or applies primers or sealers to new surfaces as appropriate to prepare for painting, varnishing and/or staining.
  12. Mixes, matches, and blends various paints, enamels, lacquers, varnishes, stains, and special protective coatings to achieve the desired color, consistency, and drying properties and applies to prepared surfaces with a brush, roller, or spray equipment.
  13. Performs preventive maintenance as defined for the area of responsibility (e.g., interior /exterior buildings, ceilings, floors, and roofs, adhering to the preventive maintenance schedule.)
  14. Prepares all interior/exterior wall surfaces, doors, and frames for painting.
  15. Applies caulking compounds by hand or with caulking gun to seal crevices.
  16. Erects and disassembles scaffolding, shoring braces and other temporary structures.
  17. Digs ditches and levels earth to grade specifications, using pick and shovel.
  18. Signals equipment operators to facilitate alignment, movement, and adjustment of machinery, equipment, and materials.
  19. Sprays materials such as water, sand, steam, vinyl, paint or stucco through a hose to clean, coat or seal surfaces.
  20. Loads and unloads trucks and haul and hoist materials.
  21. Operates machines that pump concrete, grout, cement, sand, plaster or stucco through spray-gun for application to ceiling and walls.
  22. Operates heavy machinery and hand/power tools of all types.
  23. Maintains a clean job site; pick up all tools equipment and secure job site each day to eliminate potential hazards.
  24. Ensures compliance with plans and specifications for individual construction projects.
  25. Accountable for consistent adherence to Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
Education and Experience

High School graduate or GED is desirable. Two (2) years’ experience in the construction field or maintenance, or an equivalent combination of education and experience sufficient to fulfill essential position functions.

Knowledge and Skills
  1. Good knowledge of techniques, methods, materials, and equipment used in the construction or repair of houses, buildings or other structures such as highways and roads.
  2. Knowledge of the practical application of engineering science and technology. This includes applying principles.
  3. Ability to understand and follow non-complex instructions.
  4. Ability to establish and maintain effective working relationships with other employees and tenants
  5. Math skills sufficient to perform essential job functions.
  6. Skilled in the use of various hand tools, power tools, and test equipment.
  7. Thorough knowledge of occupational hazards and applicable safety precautions of the assigned work.
  8. Ability to communicate in English and Spanish is desired.
Supervision Controls

The employee receives instructions from the Project Specific Manager or his/her designee as assigned. Generally, methods of accomplishing assignments are at the discretion of the employee within established procedures. Deadlines, priorities, necessary guidelines, and scope of work are generally set by the supervisor and the employee’s progress is monitored regularly for adherence to instructions, compliance with established procedures, quality, and completeness. The employee has no supervisory responsibilities.

Guidelines

All guidelines are usually provided orally and are supplemented by established procedures. If a situation not covered by these guidelines arises, the employee consults the supervisor for guidance.

Complexity

Work performed by the employee may be routine or non-routine in nature depending on the situation and task involving construction. The nature of some tasks may be highly complex. Occasionally, some tasks may require the exercise of personal judgment in making decisions on accomplishing assigned work.

Scope and Effect

The employee’s work primarily affects Community & Economic Development Department activities. If accomplished properly, work efforts enhance the overall appearance of the developments and the surrounding community.

Personal Contacts

The employee’s personal contacts are with other employees and tenants. Contact with primarily concern work assignment.

Physical Requirements
  1. Normal physical activity can be tedious and require heavy lifting, carrying, and prolonged standing, walking, reaching, bending, pushing, pulling, kneeling, crouching, stooping, climbing, balancing and lying prone. The employee must use arm strength to manipulate hand tools such as saws, sanders, and jointers etc.
  2. Must be able to lift up to fifty (50) pounds without assistance.
  3. Must have a sense of balance sufficient for standing on a ladder of at least six (6) feet in height for an extended time period of time.
  4. Must be able to operate hand tools, power tools, and equipment (e.g., drills, wrenches, hammers, pliers, electrical, etc.)
  5. Work requires spatial perception, and finger and manual dexterity.
  6. Must be able to establish and maintain effective working relationships with co-workers, tenants, and persons outside the Agency and perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  7. Must be able to sit and/or stand for up to eight (8) hours at a time while performing work duties.
  8. Must be able to use fingers bilaterally and unilaterally to utilize job-related tools and equipment.
  9. Must have vision and hearing corrected to be able to legally operate a vehicle in various environmental and traffic conditions and perform essential job functions.
  10. Must have the normal color perception to differentiate colors of electrical wiring, etc.
  11. Must maintain a professional appearance and portray a positive image for the Agency.
  12. Must maintain punctuality and attendance as scheduled.
  13. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above
  14. Must maintain a professional appearance and portray a positive image for the Agency.
  15. Must maintain punctuality and attendance as scheduled.
  16. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

The employee works indoors and outdoors and is exposed to weather extremes. The employee may occasionally be subjected to electrical shock hazards, dangerous heights, dangerous chemicals (e.g., cleaning solutions, solvents, insecticides), and skin irritants. The employee may be required to use goggles, gloves, masks, lumbar support belts, safety boots, and other personal protective equipment.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work after office hours on the on-call work schedule.
  3. Must work with the highest degree of confidentiality.
  4. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Resident Services Coordinator (Part-Time)
Title: Resident Services Coordinator
Reports To: Director of Planning & Community Services
Department/Division: Planning & Community Services
FLSA Status: Non-Exempt
Employment Status: Part-Time
Salary Range: $12.00 – $15.00 Hourly
Date: July 31, 2023
Position Summary

Under the supervision of the Director of Planning & Community Services, the Resident Services Coordinator is responsible for providing on-site programmatic and administrative coordination for resident families that are attending LHA programs and activities. Serves as an on-site liaison and facilitator for program activities scheduled for residents. Works in consultation with the Director to ensure smooth operation of the programs and activities. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Assists in the coordination and delivers on-site services offered to residents at the assigned properties.
  2. Provides leadership, support and serves as mentors to resident youth.
  3. Assists in the development of strategies in an effort to provide an alternative to drugs and other negative forces to the residents of the development.
  4. Assists in the development of program curriculum to benefit all different age groups.
  5. Implements outreach and recruiting plan by means of door-to-door outreach, preparation of flyers, attendance at Resident Council meetings and other informational meetings.
  6. Educates the residents about the services available and the policies and procedures of the program.
  7. Establishes working relationships and collaboration with local organizations and the community to secure mentors, tutors, monthly speakers, support and technical assistance in the areas of substance abuse prevention / intervention, computer learning technology, and the coordination of service delivery.
  8. Develops and implements a system of reporting program progress to the supervisor.
  9. Monitors families participating in programs and services.
  10. Evaluates effectiveness of programs and services for growth and development of member participants; modifies and/or makes recommendations for possible adaptations to meet the needs of residents.
  11. Assists in preparing monthly calendar of activities and newsletter for distribution.
  12. Assists in preparing monthly, quarterly and annual reports as needed.
  13. Tutors and assists youth on a daily basis with homework tasks; instructs computer basics; organizes field trips.
  14. Participates with youth during scheduled youth activities.
  15. Assists in the development and instructs youth on fun and educational crafts.
  16. Prepares to serve meals and takes attendance for meal programs.
  17. Establishes and maintains open communication with parents regarding children’s dietary restrictions, allergies etc.
  18. Detects and ensures proper disposition of spoiled or unattractive food, defective supplies/equipment and or other unusual conditions.
  19. Meets with Health Inspector as required to ensure kitchen and practices are in compliance with City’s health code.
  20. May transport residents to and from scheduled youth activities.
  21. Maintains a log on the use of transportation vehicle.
  22. Procures and maintains inventory of all supplies, learning materials, equipment, and software required for use at each development.
  23. Maintains the development site in a clean and safe environment by implementing federal, state and local sanitation requirements.
  24. Attends professional development and other relevant training opportunities as required.
  25. Keeps all necessary records of food service operation and prepares reports as necessary.
Education and Experience

High school diploma or GED. Two (2) years direct experience working in child care; or a combination of experience and formal education may fulfill this requirement.

Knowledge and Skills
  1. Strong organizational skills with demonstrated leadership abilities.
  2. Ability to gather data, compile information and prepare reports.
  3. Good knowledge of procurement and inventory control procedures.
  4. Good knowledge of proper use of safety equipment.
  5. Ability to practice the highest standards of food and kitchen safety and sanitation.
  6. Ability to present foods in an attractive manner.
  7. Ability to provide effective supervision of any volunteers.
  8. Achieve a balance of sensitivity to the difficulties and concerns of individual disabled children.
  9. Ability to read, interpret and apply applicable laws, rules and regulations.
  10. Ability to make sound judgments based on information available.
  11. Communicate effectively orally and ability to understand and follow simple instructions.
  12. Ability to work evenings and weekends.
  13. Ability to establish and maintain effective working relationships with co-workers, residents and volunteers.
  14. Ability to deal effectively with situations that require tact and diplomacy, yet firmness.
  15. Ability to communicate in English and Spanish.
Supervision Controls

The employee receives instructions from the Director of Planning & Community Services. Generally, methods of accomplishing assignments are limited and within established procedures. Deadlines and priorities are generally set by the supervisor and the employee’s progress is monitored regularly. The employee’s work is reviewed generally for accuracy and completeness. The employee may supervise volunteers on an as needed basis.

Guidelines

All guidelines are generally oral and supplement established procedures. If a situation not covered by guidelines arises, the employee consults the supervisor for guidance.

Complexity

The employee performs a limited number of tasks that are repetitive and routine in nature and require little personal judgment or decision making. Instructions to the employee are detailed and specific. The course of action open to the employee is clear cut and specific.

Scope and Effect

The employee’s work primarily affects the residents throughout the housing developments. Performing work tasks effectively, efficiently and with compassion enhances relationships between residents and the Laredo Housing Authority. It improves resident status and provides long-term benefits in housing management. Ensures the programs for the residents are operated efficiently and effectively allowing residents to participate in a variety of services that will assist them in their efforts to be self-sufficient by obtaining employment and therefore decreasing the need for rental assistance.

Personal Contacts

The employee’s personal contacts are with other employees, residents, community volunteers, and other agencies. The purpose of such contacts is to bring community and resident services to the residents, foster resident pride, participation, and provide various kinds of support and assistance for individual families.

Physical Requirements
  1. Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties.
  2. The employee may drive lightweight vehicles, and may be required to push, pull and/or lift objects, such as boxes of canned food, tables, or a tenant who must be helped into and out of a vehicle.
  3. Must be able to bend, stoop, push, and pull in the performance of work-related duties (e.g. moving or carrying objects or materials).
  4. Must be able to use fingers bilaterally and unilaterally to operate office equipment including computers, copiers, printers, facsimile machines, telephone, etc.
  5. Must maintain a professional appearance and portray a positive image for the Agency.
  6. Must maintain punctuality and attendance as scheduled.
  7. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work is primarily in the assigned development and performed both indoors and outdoors.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work an unusual work schedule.
  3. Must obtain food handler certification within ninety (90) days of employment.
  4. Must work with the highest degree of confidentiality.
  5. Must be available for occasional overnight travel for training.
  6. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

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