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Employment Opportunities

Join the Team

Join the Housing Authority of the City of Laredo in the quest to provide safe, decent, and sanitary housing to its communities. We encourage you to become part of our team and benefit from our competitive compensation, excellent benefits package, and pleasant work environment.

LHA provides all permanent full time employees with Health Insurance upon completion of their two month probationary period and a Retirement Plan, Life Insurance, Annual Leave, and Sick Leave upon the completion of their six month probationary period.

Applications

Employment applications are available at the Housing Authority of the City of Laredo Administration Building, 2nd Floor.

You may also download the application on this website and submit in person, fax or by email listed.

Applications, resumes, and other supporting documentation may be submitted via email, fax, postal mail, or in person Monday-Friday between the hours of 8am-12pm and 1pm-5pm at:

Housing Authority of the City of Laredo
2000 San Francisco Ave.
Laredo, Texas 78040
956.722.4521
956.722.6561 (fax)

hremail

Change lives by joining us. We bring assistance to the community and collaborate on making a difference.

Benefits

Health Insurance

The Housing Authority provides and covers 100% of the premium of Health Insurance through Blue Cross Blue Shield of Texas. A buy up plan is available.

Retirement Plan

LHA Employees are provided with a Retirement Plan through Housing Authority Retirement Trust (HART). The Housing Authority contributes 9% of the employee’s actual worked wages towards their plan. Employees are responsible for contributing 2% of their gross wages towards their own plan.

Life Insurance

The Housing Authority provides a Life Insurance of two times (2x) the salary of the employee. Additional coverage may be purchased.

Annual/Sick Leave

Hours of annual and sick leave are accrued at six months from the date of hire.  Each pay period an employee will earn four (4) hours for annual and four (4) hours for sick.

Elected Benefits

LHA employees may elect to purchase additional insurance coverage from the offered policies:

  • Vision
  • Dental
  • Life
  • Cancer
  • Accidental Death/Dismemberment
  • Air Evac Lifeteam
  • Legal Shield
  • Short-Term Disability

Direct Deposit Option

Direct deposit is a banking option that allows the transfer of funds without the hassle associated with paper checks. This is a free service that allows us to deposit you pay check directly into your personal checking or saving account. Download and turn in this form to our finance department.

Direct Deposit Form

Official Standard Holidays

Authorized Day

New Year’s

Martin Luther King Day

President’s Day

Good Friday

Memorial Day

Independence Day

Labor Day

Veteran’ s Day

Thanksgiving Day

Christmas Eve

Christmas Day

Personal Holiday

When Observed

January 1st.

Third Monday in January

Third Monday in February

Friday before Easter Sunday

Last Monday in May

July 4th

First Monday in September

November 11th

Fourth Thursday in November
Friday after Thanksgiving

December 24th

December 25th

Scheduled & Approved by Supervisor

Positions Available

Assistant Property Manager
Title: Assistant Property Manager
Reports To: Property Manager
Department/Division: Housing Management
FLSA Status: Non-Exempt
Employment Status: Full-Time
Date: May 30, 2018
Position Summary

Responsible for assisting in managerial and administrative work involving the management and operation of Agency properties. Responsible for the Agency receiving at least a satisfactory rating concerning HUD agency scoring systems such as Public Housing Assessment System (PHAS) and other future HUD required evaluation systems. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Assist Property Manager in reviewing and monitoring Tenant Account Receivable (TAR) report and carries out the accounts receivable/rent review and collection process in a timely manner. Accepts rental payments and processes in accordance with Agency procedures. Follows up on delinquencies by arranging late payment agreements, collecting rent in person, scheduling grievance hearings, or initiating the eviction process as appropriate. Testifies in court if necessary.
  2. Processes all accounts receivable billing (rents, collection, work order charges, misc. charges, lock out charges, etc.) and apply late fees or adjustment to account. Create daily rent deposits and balance cash draw. Provides tenants with deposit and rent receipts. Closes out and balances draw. Makes bank deposits as required
  3. Makes daily rounds and home visits and discusses tenants’ needs in relation to their home environment, identifying any issues or any needs tenants may have.
  4. Meets with prospective tenants, identifies their housing needs, and interviews them to determine eligibility based on established criteria.
  5. Checks all aplicants and new hires through Enterprise Income Verification System (EIV) .
  6. Provide move-in orientation to new tenants showing vacant units to prospective tenants, assists in processing applications, quotes price, describes features, discusses terms of lease, and communicates property and community amenities and available neighborhood services.
  7. Maintains quality control on tenant records and files to ensure consistency and compliance with regulations and program requirements.
  8. Processes move-outs in accordance with Agency policies and procedures, including conducting move-out inspections and exit interviews, prorating of rent, calculating applicable charges, recommending retention or return of security deposit if applicable, and tracking and closing tenant files. Create a list of terminations and prepares lease termination report
  9. Coordinates the proper disposition of all paperwork relating to renting or vacating housing units in accordance with established procedures.
  10. Coordinates and schedules preventative maintenance program by identifying repairs and upgrades needed, assessing damages, reporting maintenance repairs and upgrades needed to maintenance personnel, and performing daily walk-by inspections of building and grounds to identify and resolve unsafe or unsatisfactory conditions requiring maintenance.
  11. Receives calls from tenants and/or Property Manager requesting maintenance services and determines whether the nature of the work orders is of an urgent, emergency, or a routine nature. Prioritizes by categories, enters data into computerized system, and routes to appropriate maintenance personnel
  12. Maintains a complete and accurate daily log tracking work orders generated, closed, and in progress, and updates status of all pending work orders. Maintain complete and accurate work order files for each unit.
  13. Conducts annual and follow-up housekeeping inspections.
  14. Acts as liaison with tenant associations, assesses tenants’ concerns, investigates tenant complaints, schedules conferences to discuss and initiate solutions, informs tenants of policy changes, and may assist in development of tenant activities, making suggestions for improved participation in tenant activities and implementation of tenant incentive programs.
  15. Refers tenants to the social services agencies when indicated and cooperates with service providers. Recruits and works with groups and agencies capable of rendering pertinent assistance to tenants. Works closely with other Agency departments in coordination of efforts to ensure that tenants receive available services.
  16. Monitors tenant compliance with lease provisions, reports instances of tenant fraud and abuse to deter and/or prevent same, investigates and documents violations, advises Property Manager as appropriate, and communicates required remedies to tenants.
  17. Prepares packages for annual reexamination and interim review process, including the interviewing of applicants, completion of application forms, verification of family size and income data, determination of eligibility, establishment of priority for housing, determination of unit size to ensure compliance with HUD regulations and the Agency’s Administrative Plan.
  18. Maintains tenants files and related documentatinon regarding continuing eligiblity of the re-exam annually.
  19. Generates required reports in an accurate and timely manner, providing support documentation as appropriate.
  20. Reviews and keeps updated on all applicable rules and regulations concerning assisted housing programs, as well as applicable local, state, and federal laws, regulations, codes, and Agency rules, regulations, and administrative plan.
  21. Acts as Property Manager in his/her absence.
  22. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
Education and Experience

High School Diploma or GED required. Associate’s degree in Social Work, Public Administration, or closely related field from an accredited college or university desired. Three (3) years of Property Management experience, or an equivalent combination of education, training, and experience.

Knowledge and Skills
  1. Thorough knowledge of Agency operating policies and procedures; principles, practices and techniques, HUD regulations pertaining to low-rent housing; and services available through local social service agencies.
  2. Good knowledge of leasing agreement procedures, recertification process, public housing standards, and housing quality standards inspections.
  3. Thorough knowledge and experience in a housing assistance program or social services field.
  4. General knowledge of Landlord Law, procurement regulations, and OSHA requirements.
  5. Ability to accurately and completely document in writing appropriate events and activities.
  6. Ability to read and comprehend relatively complex material.
  7. Ability to establish and maintain effective working relationships with co-workers, and persons outside the Agency.
  8. Ability to communicate on the level of the listener, recognizing when information has been misunderstood, and the ability to rectify any misunderstanding as needed when explaining Agency policies and procedures.
  9. Ability to interview and counsel tenants and deal effectively with situations that require tact and diplomacy, yet firmness.
  10. Capable of managing competing demands and meeting productivity standards while handling frequent change, delays, and unexpected events.
  11. Ability to prepare clear and concise narrative and statistical reports.
  12. Ability to operate appropriate Agency computer equipment and software packages.
  13. Ability to communicate clearly, concisely, orally and in writing.
  14. Ability to communicate in Spanish and English.
Supervision Controls

The Assistant Property Manager receives instructions from and is accountable to the Property Manager. The employee receives specific instructions regarding areas with which the employee is not familiar, priorities, deadlines, when complaints are brought to the attention of the supervisor, and when the supervisor is contacted by the employee for direction. In familiar, regularly occurring duties, the employee plans and carries out work activities with minimal supervision and independently resolves problems that arise. The employee’s work is reviewed regularly and closely for accuracy, timeliness, and conformity to organizational policies, federal, state, and local regulations and attainment of objectives. The employee may assist the Property Manager by overseeing subordinates as required, but does not have supervisory duties assigned.

Guidelines

The employee performs routine duties by following established policies and procedures, applicable reference materials, published laws, regulations, handbooks, and training materials. These guidelines cover most job-related situations. The employee may require guidance from the supervisor in situations not covered by existing guidelines but has reasonable latitude in the performance of customary duties.

Complexity

The employee performs routine duties following established and specific Agency policies and procedures, applicable local, state, and federal regulations, traditional practices, and information from training and reference materials. The course of actions is determined by the circumstances, assessment of critical issues, supervisor input, and by established procedures and applicable regulations. The employee may coordinate, integrate, and/or prioritize tasks. Routinely, the employee may adapt procedures to the circumstances and make decisions concerning tenant or maintenance problems, collections, and management of staff using personal judgement based on prior experience.

Scope and Effect

Assistant Property Managers are key employees in the management and operation of Affordable, Commercial, and Public housing and their work affects tenants, Agency profitability, community groups, and support agencies on a continuing basis. Successful accomplishment of duties by the employee enhances the Agency’s image in the community and its ability to meet its overall mission of providing housing that is decent, safe, and sanitary.

Personal Contacts

The employee’s personal contacts are mostly with tenants, coworkers, local officials (police, judges), outside service agencies, utility companies, contractors, and advertising contacts. The purposes of these contacts are to obtain or provide information, plan and coordinate, and to advise, motivate, influence, or direct subordinates or others, and justify, defend, negotiate, or resolve matters and issues concerning public housing.

Regularly, contact requires negotiation and/or handling of controversial matters, and may include dealing with skeptical, uncooperative, unreceptive, and hostile individuals.

Physical Requirements
  1. Work is performed indoors and outdoors and involves physical exertion which entails walking long distances, climbing stairs, carrying, and reaching. May also frequently stand for long periods at a time. Requires the ability to effectively deal with on-call after-hours emergencies.
  2. Must be able to sit or stand for up to eight (8) hours at a time while performing essential work duties.
  3. Must be able to bend, stoop, push, and pull in the performance of essential job-related duties (e.g. moving or carrying objects or materials).
  4. Must be able to use fingers bilaterally and unilaterally to operate job-related equipment.
  5. Must have vision and hearing corrected to be able to perform essential job functions.
  6. Must be able to work around various fumes, odors, and dusts.
  7. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  8. Must maintain a professional appearance and portray a positive image for the Agency.
  9. Must maintain punctuality and attendance as scheduled.
  10. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated, but also involves working outdoors during visits to housing developments, sites, dwellings, or facilities.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. Must be available for occasional overnight travel for training.
  3. May be required to work an unusual work schedule.
  4. Must pass a criminal background check.
  5. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Chief Accountant
Reports To: Director of Finance
Department / Division: Finance Department
FLSA: Non-Exempt
Employment Status: Full-Time
Salary Range: $55,000 – $57,000
Date: April 5, 2019
Position Summary
Responsible for assisting in the development of financial analysis, reporting, and internal control practices for all managed properties. Responsible for maintaining the general ledger of the Agency’s funds, contracts, and financial matters involving receipts, expenditures, and surpluses. Incumbent must have strong accounting knowledge and proven ability to independently manage projects. The duties listed below are illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.
Responsibilities
Undertakes and performs the following and all other work-related duties as assigned.
  1. Ensures assigned accounting, financial, and budgetary systems are maintained in accordance with Generally Accepted Accounting Principles (GAAP) and ensures compliance with applicable federal, state, and local laws and regulations and Agency rules and procedures.
  2. Oversees and assists in the preparation of various financial statements, balance sheets, and internal and external reports, applying financial, statistical, and accounting principles and ensuring the timely flow of information to the Director of Finance, Executive Director and to the Board of Commissioners (BOC) regarding the status of all programs.
  3. Plans and coordinates the accounting and financial management activities and functions with the Agency, including accounts payables, accounts receivables, payroll, capital assets, general accounting, inventory costing, and cost accounting, and financial planning.
  4. Compiles and analyzes cash flow information for general fund, monitors outstanding checks, and prepares financial statement and accounting schedules of assets, liabilities and general fund entries as needed.
  5. Prepares general journal entries to record employee benefits and edits general journal entries recorded into Accounting System and posted to general ledger.
  6. Analyzes and reconciles general ledger and subsidiary activity to identify accounting discrepancies and recommends corrective action and methods for resolution.
  7. Participates in the review, preparation, and analysis of various financial statements, schedules, and reports pertaining to other Agency departments, including the evaluation, development, and implementation of additional reports as needed, to ensure departmental errors are not repeated.
  8. Responsible for the preparation and oversight of Section 8 utilization reporting and VMS reporting requirements; works with Section 8 Administrator to ensure timely and accurate submittal of required reports to HUD.
  9. Prepares general journal entries to record AMP bookkeeping, management, and property management expenses.
  10. Records and prepares reports that detail AMP work distribution, overtime hours worked, vacation and sick leave taken, etc. Confirms employee leaves balance with Human Resources Department.
  11. Maintains computer reports of employee deductions detailing check requests and/or to support entries regarding employee benefits, including disability, supplementary insurance, life, and health insurance payments.
  12. Calculates and maintains control totals to assure correctness of payrolls as well as required payroll reports.
  13. Responds to requests for unemployment data and salary history for Workers’ Compensation calculations in a timely manner.
  14. May be responsible for non-routine, unscheduled payroll transactions, requesting stop-payment orders and/or reissue of replacement checks, and preparing hand-drawn checks for emergency leaves, terminations, etc.
  15. Reviews online banking and/or statements for verification of deposits, balances, and other banking transactions.
  16. Oversees and assists with the reconciliation of all cash bank accounts.
  17. Oversees and reviews the preparation of Audit reports. Reviews account balances for all properties. Analyses general ledger accounts and assures the completeness of necessary journal entries to correct and errors.
  18. Oversees and participates in the preparation of all documentation required for the agency’s annual audit.
  19. Ensures privacy and maintains security of confidential materials sent to the Finance Department.
  20. Generates General Ledger (GL) interface report using applicable software and other benefit reports on third-party software.
  21. Prepares annual 1099s and W2s and reports to federal and state governments.
  22. Manages drawdowns for Capital Funds Program (CFP) and Low Income Operating Subsidy (Section 9); ensures CFP grant expenditures are properly coded in the general ledger; processes CFP expenditure reimbursement requests in eLOCCS, completes monthly HUD reporting for CFP grants. Reconciles eLOCCS balances with general ledger.
  23. Initiates and prepares wire and bank account transfer requests, for submission to the Director of Finance for processing.
  24. Accountable for consistent adherence to strong Agency standards regarding the ethical responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
Education and Experience
Bachelor’s degree from an accredited college or university in Accounting or Business Administration with an emphasis in Accounting or Finance, with three (3) years of progressively responsible experience in bookkeeping, accounting, finance, or an equivalent combination of education and experience sufficient to fulfill essential position functions.
Knowledge and Skills
  1. Strong knowledge of GAAP, basic bookkeeping principles, recordkeeping procedures, cost allocation, auditing, and financial reporting.
  2. Considerable knowledge of low income housing programs and regulations, as well as federal, state policies and guidelines, and reporting requirements pertaining to the effective management of public funds.
  3. Knowledge of Texas State Housing Finance and Development Agency Tax Credit compliance requirements.
  4. Ability to analyze and interpret fiscal and accounting records and to prepare accurate and complete financial statements and reports.
  5. Ability to determine, calculate, tabulate, or summarize data/information, including performing subsequent actions in relation to these computational operations.
  6. Strong organization and time management skills.
  7. Recognizes weaknesses in internal control and makes recommendations for improvement.
  8. Ability to establish priorities in workload and to assure continuity of work flow.
  9. Ability to establish and maintain effective working relationships with subordinates, co-workers, and persons outside the Agency.
  10. Ability to communicate clearly and concisely, both orally and in writing.
  11. Ability to deal effectively with sensitive and confidential information.
  12. Considerable skills in operating appropriate Agency computer equipment, applicable software, and general office machines; including 10 – key by touch.
  13. Ability to prepare clear and concise narrative and statistical reports.
  14. 14. Ability to meet aggressive deadlines and effectively manages priorities.
Supervision Controls
The employee receives instructions from the Director of Finance. Courses of action, deadlines and priorities are established by policy, procedure, rules or regulations, depending upon the assignment. Routine duties are initiated by the employee without direct supervision. The employee has supervisory duties to Accountant, Bookkeepers, and Finance Clerk.
The employee provides guidance to subordinates, developing activities, setting priorities, establishing timelines, and modifying or making changes in the course of achieving goals and priorities. Also, responsible for administering disciplinary action plan as needed, appraisals, training etc. to subordinates. The employee monitors the work of subordinates for accuracy, completeness, conformity to policy, and achievement of goals or objectives.
The employee may serve as acting Director of Finance in the absence of the Director of Finance or as otherwise designated by the Executive Director or the Board of Directors.
Guidelines
Guidelines followed by the Chief Accountant include published laws, regulations, handbooks, financial and accounting standards established through nationally recognized accounting standards boards. If guidelines do not cover a situation, the employee consults the supervisor.
Complexity
The employee performs a variety of related tasks that are routine and repetitive in nature, remaining flexible to adapt to changes depending on circumstances. Tasks have to be coordinated, integrated, and/or prioritized to be accomplished within set deadlines. Routine work is relatively structured and problems may require consultation with the supervisor.
Scope and Effect
The employee’s work affects all Agency employees. A high degree of accuracy is required to ensure that the general ledger is reconciled with subsidiary ledgers, financial data is validated, and financial statements/reports are prepared appropriately. Successful accomplishment of tasks by the employee can enhance the Agency’s ability to provide housing that is decent, safe, and sanitary, and to render adequate services for its residents.
Personal Contacts
The Chief Accountant has contact with coworkers, banks, and other businesses or firms. Personal contacts serve multiple purposes including giving or gaining information and resolving problems.
Physical Requirements
  1. Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files and records, and eyestrain from working with computers and other office equipment.
  2. Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties.
  3. Must be able to bend, stoop, push, and pull in the performance of duties.
  4. Must have vision and hearing corrected to be able to perform essential job functions.
  5. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  6. Must maintain a professional appearance and portray a positive image for the Agency.
  7. Must be able to maintain punctuality and attendance as scheduled.
  8. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment
Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted and ventilated.
Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. Must be available for occasional overnight travel for training.
  3. Must pass a criminal background check.
  4. 4. Must work with the highest degree of confidentiality.
The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.
Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.
Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.
Director of Community & Economic Development
Title: Director of Community & Economic Development
Reports To: Executive Director
Department/Division: Community & Economic Development
FLSA Status: Exempt
Employment Status: Full-Time
Date: April 27, 2018
Position Summary

Responsible for developing and monitoring all Capital Fund Program (CFP) modernization and new development activities, Rental Assistance Demonstration (RAD) Conversion and Digital Library in the interest of the Agency. Responsible for contract and project management and ensures compliance with contract documents and specifications. These tasks are to be performed at a level that supports the Agency’s efforts to achieve the highest rating on HUD’s evaluation systems. Other duties include maintaining a filing system, and assisting with special projects. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Assists the Executive Director in the oversight of short term and long-range planning for demolition, physical improvements, new/existing modernization and development and other economic development projects.
  2. Responsible for overseeing implementation of the Agency’s Modernization Program. Performs administrative planning, managerial and supervisory work involving the administration and implementation of the CFP and RAD Conversion.
  3. Develops, plans and implements procedures for Agency modernization and new development activities, identifies the physical conditions of Agency properties, establishes improvement deadlines, analyzes problems, develops alternative solutions and makes recommendations to the Executive Director.
  4. Oversees the maintenance of accurate project files, the application of the Davis-Bacon Wage Rate regulations and other relevant wage requirements, and the preparation of project-related budgets, while ensuring compliance with federal, state, and local residential building requirements.
  5. Confers with the architect to ensure conformity to Agency criteria and Uniform Physical Condition Standards (UPCS) requirements.
  6. Oversees Energy Audits, RAD Tool, and proformas.
  7. Oversees financial reporting for each funding source, ensuring timely generation and distribution of annual reports.
  8. Identifies scope of work and prepares detailed cost estimates, cost evaluations, project options, and maintains cost database. Monitors contract-funding analysis and expenditures with reference to the adopted Agency budget and prepares quality assurance plan.
  9. Oversees the development of Request for Proposal and Qualifications (RFP/Q) stipulating Scope of Work, Requirements, and Evaluation Criteria for architects and/or engineering firms (re: construction, mechanical, electrical, security, and life safety systems, etc.) and serves on interview committees for consultant evaluations, ranking, and selection.
  10. Conducts pre-bid, bid openings, and pre-construction meetings. Oversees the preparation of specification for invitations to bid on materials, contract services needed for the rehabilitation of low-income housing units.
  11. Ensures that all bid/quote documents include current information and requirements for Minority Business Enterprise (MBE) and Section 3 as needed.
  12. Works with architects, engineers, and consultants during the preparation of assessment reports, schematic designs, design development, and construction bidding documents to ensure achievement of Agency project objectives and document accuracy and completeness. Reviews reports, studies, and bid documents to ensure conformity to Agency criteria and HUD requirements as appropriate.
  13. Supervises architects/engineers/consultants and capital improvement staff for compliance with contract requirements. Responsible for monitoring work performed, quality assurance, quality control, project tacking, and notification of contractors in writing of construction deficiencies. Negotiates claims and disputes.
  14. Reviews and approves pay requests, invoices, contractors work performance and change orders.
  15. Responsible for the preparation, presentation, implementation, and follow up of the improvement and upgrade activities necessary for keeping Agency properties/inventory physical integrity viable at all times.
  16. Tracks and controls construction schedules and associated costs to achieve completion of the projects within time and monies allocated.
  17. Conducts site visits to all communities to ascertain conditions of physical structures and to detect deficiencies and troubleshoot solutions.
  18. Coordinates and communicates Agency goals regarding MBE and Section 3 programs. Develops and maintains MBE and Section 3 database.
  19. May work with IT Department to post appropriate updates and maintenance of Agency’s annual construction and procurement plan.
  20. Responsible for update of departmental operating procedures in construction management and contract administration.
  21. Qualifies and establishes a network of reliable general and sub-contractors. May conduct procurement fairs, introducing and facilitating communications among general contractors and other business concerns, and presenting Agency annual construction and procurement needs, Agency goals, objectives, and procedures.
  22. Oversees the recruitment, selection, employment, training, direction, supervision, utilization, evaluation, discipline, and termination of subordinate staff.
  23. Routinely and comprehensively informs the Executive Director of operations, business, and finance issues and problems facing the project. Prepares full, accurate, timely, and comprehensive reports on subjects requested by the Executive Director as required.
  24. Prepares purchase orders and contracts for the purchase of project materials, supplies, equipment and services. Assures the delivery of such goods and services, approves invoices and monitors and contracts compliance.
  25. Prepares CFP, RAD and new development requests for proposals, soliciting proposals from architectural and engineering firms wishing to contract for the rehabilitation of low-income housing units.
  26. Schedules and coordinates periodic conferences and meetings with tenant organizations or tenant group, for input on needs and priorities for modernization purpose.
  27. Maintains and checks labor and material costs weekly to ensure that expenses will not exceed the modernization budget item and to determine completion timing.
  28. Maintains CFP, RAD and development fund accounts and monitors expenditures of fund to ensure compliance with HUD and department of Labor guidelines.
  29. Conducts studies and analyzes operational procedures; prepares detailed and comprehensive reports of findings and recommendations; assists in developing programs and policies; maintains records and files of reports and studies.
  30. Prepares applications to HUD for new development programs to include Agency and HUD requirements during the development phase of both new construction and modernization projects.
  31. Attends staff meetings with Executive Director, HUD, city, governments, and other employees to provide and obtain information about programs.
  32. Ensures ongoing compliance with the licensing, Agency agreements, permit conditions, contracts with third parties, local, state, and federal laws and/or codes governing the project.
  33. Reviews Federal Registers, Codes of Federal Regulations, HUD regulations for reports on progress of construction, change orders and payments to ensure compliance and to comment on proposed regulations.
  34. Modernizes Agency’s housing stock in keeping with goals set forth in the CFP Program 5-Year Action Plan, undated annually. Make assessment of physical needs annually for all housing develops and non-dwelling facilities for the following five-year period covering all legally-mandated or statutory requirements as well as all physical improvements needs.
  35. Attends Board meeting and represents the Agency at other meeting conferences or seminars with HUD, city and governmental entities
  36. Designs, implements, monitors and coordinates Agency efforts in regards to the Accident Prevention and Safety Plan.
  37. Prepares reports CFP, RAD and new development contractors and subcontractors, advances and expenditures of fund, and status of implementation of management improvements, and submits these to the Executive Director.
  38. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
  39. Establish and implement an Economic Development program to include but not limited to homebuyer program.
  40. Oversight of digital library operations, budget, and programming.
Education and Experience

A Bachelor’s degree in Engineering, Architecture, Building Construction Management, Public Administration, Business Administration or closely related field from an accredited college or university. Architectural or Engineering license is desirable. Five (5) years of progressively responsible construction management experience (multi-story education and experience preferred) with proven ability to manage major development/capital improvement projects. A combination of experience and formal education may fulfill this requirement.

The following Certifications must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Executive Director or his/her designee:

  • Housing Quality Standards (HQS)
Knowledge and Skills
  1. Thorough knowledge of construction principles, methods procedures, and materials.
  2. Thorough knowledge of specification writing, bidding procedures, cost of labor and materials for construction.
  3. Thorough knowledge of applicable Housing Agency operating policies, procedures, HUD regulations, and federal, state, and local housing construction, modernization, and rehabilitation ordinances.
  4. Ability to prepare and analyze appropriate cost estimates for construction budgets.
  5. Thorough knowledge of purchasing regulations as they relate to HUD, state law, and the Agency’s procurement policies.
  6. Working knowledge of EEO, ADA, and Section 3 requirements.
  7. Ability to detect defects and faults in construction and to assess compliance with established standards.
  8. Ability to read and interpret blueprints/shop drawings.
  9. Ability to interpret regulations and standards, grants, and contracts; for compliance with relevant requirements and Agency standards.
  10. Thorough knowledge of the relationship of the Agency to other federal, state, and local jurisdictions and their abilities to provide fund or other support to the Agency.
  11. Must be able to establish and maintain effective working relationships with subordinates, co-workers, and persons outside the Agency.
  12. Ability to plan, direct, and supervise the work of others, to delegate responsibility and authority, and to hold subordinates accountable for tasks assigned.
  13. Ability to present information in a clear, organized, and convincing manner.
  14. Ability to accurately and completely document in writing appropriate events and activities.
  15. Ability to read and comprehend complex material.
  16. Ability to prepare clear and concise narrative and statistical reports and deal effectively with situations requiring tact and diplomacy, yet firmness.
  17. Ability to operate appropriate Agency computer equipment and software packages.
Supervision Controls

The Director of Community & Economic Development receives instructions from the Executive Director. The employee initiates and follows through on routine activities without supervisory direction. Assignment, deadlines, priorities, and objectives are established by the Executive Director. Problems or situations not covered by instructions are either dealt with independently or in consultation with the supervisor. The employee’s work is spot-checked for compliance with procedures and attainment of objectives.

The employee supervises and provides guidance to subordinates in the Director of Community & Economic Development, setting priorities and deadlines. Such guidance may be specific or nonspecific depending on the circumstances and work to be done. The employee monitors the work of subordinates for accuracy, completeness, conformity to policy, and achievement of goals or objectives.

Guidelines

Guidelines followed by the Director of Community & Economic Development include established policies and procedures, handbooks, traditional practices, published laws, regulations, and ordinances, and guidelines per HUD and the Department of Community Affairs.

Complexity

The Director of Community & Economic Development performs a wide variety of tasks in the overall performance of essential job functions. The employee must successfully work with architects, engineers, and contractors to meet deadlines during design and implementation stages, while staying within budget and ensuring design and technical specifications are met, quality product results, and compliance with applicable codes/regulations, the employee must coordinate costs, timing, funding availability, contracting requirements, and working relationships throughout the overall project/process. Professional judgment and thorough knowledge of all aspects of construction, modernization, and rehabilitation issues is required to successfully achieve Agency objectives.

Scope and Effect

The employee’s work primarily impacts (1) implementation of applicable plans and new development goals and those who assist in these areas such as architects and contractors, and (2) the Agency’s tenants and non-tenants. Successful accomplishment of duties will result in timely completion of projects and provide better and more housing for low-income families in the community.

Personal Contacts

The Director of Community & Economic Development has contact with a broad range of individuals including: coworkers, business firms, attorneys, architects, engineers, consultants, contractors, tenants, public officials, and the general public. Personal contacts serve multiple purposes including: giving or gaining information, planning, coordinating, and advising motivating, influencing, directing persons or groups, and justifying, defending, negotiating, and making decisions.

In some instances, contacts may express differences of opinion and the employee is called upon to gain cooperation through discussion and persuasion.

Physical Requirements
  1. Work is performed both in-office and on-site and involves physical exertion common to the construction, rehabilitation, and maintenance industries, such as periods of standing and walking on rough terrain.
  2. Work sometimes involves moderate risks and discomfort common to architects, engineers, and contractors; and may require occasional use of personal protective equipment.
  3. Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties.
  4. Must be able to bend, stoop, push, and pull in the performance of office-related duties.
  5. Must be able to use fingers bilaterally and unilaterally to operate job-related equipment.
  6. Must have vision and hearing corrected to be able to perform essential job functions.
  7. Must maintain a professional appearance and portray a positive image for the Agency.
  8. Must maintain punctuality and attendance as scheduled.
  9. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

The employee works indoors and outdoors and is exposed to weather extremes. The employee may occasionally be subjected to electrical shock hazards, dangerous heights, dangerous chemicals, fumes, dusts, gases, and skin irritants. The employee may be required to use hard hats, goggles, gloves, masks, lumbar support belts, safety boots, and other personal protective equipment.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work an unusual work schedule.
  3. Must work with the highest degree of confidentiality.
  4. Must be available for occasional overnight travel for training.
  5. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Director of Finance
Reports To: Executive Director
Department / Division: Finance Department
FLSA Status: Exempt
Employment Status: Full-Time
Date: March 11, 2019
Position Summary
The Director of Finance performs highly responsible administrative work in developing, implementing, and coordinating an effective management system for the Agency, which includes strategic planning and accountability for fiscal and managerial results, Agency-wide budgets, resources management and financial management functions and management of the Agency’s fiscal and administrative operations, including Accounting, Procurement, and Budgeting. Within these functional areas this position is responsible for performance that positively contributes to the Agency receiving satisfactory ratings in HUD Agency performance evaluation systems, such as Public Housing Assessment System (PHAS), Section 8 Management Assessment Program (SEMAP), or other future HUD evaluation systems. The duties listed below are illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.
Responsibilities
Undertakes and performs the following and all other work-related duties as assigned.
  1. Directs budget and cost controls, financial analysis, accounting practices, payroll functions, insurance coverage and evaluation, purchasing and inventory expenditures, purchase requisitions, and ensures timely financial and statistical reports for management and Board of Commissioners (BOC) use. Analyzes and interprets financial data and recommends changes to improve systems and financial performance.
  2. Performs monthly operating subsidy drawdowns, monthly checks run, funds transfers, etc., and maintains general ledgers required for each program in compliance with federal, state, and local requirements.
  3. Designs, implements, and maintains project-based accounting system for the conventional housing programs.
  4. Develops and maintains an efficient internal auditing system to assure integrity in the use of funds, equipment, materials, and personnel to safeguard the Agency’s funds and property.
  5. Oversees multiple divisions of Finance Department (Accounting and Procurement), supervises subordinates; Advises, mentors, and assists employees when needed; establishes performance standards and assists in the development of work plans; monitors annual work plans’ progress and accomplishments; ensuring all deadlines are met.
  6. Directs the preparation of monthly financial statements, balance sheets, income statements, cash flow statements and various regular reports to ensure timely flow of information to the Executive Director, BOC, HUD and third party participants as appropriate regarding the financial condition of the Agency and status of all programs and budgets. Forecasts revenue for the Agency, develops fiscal impact statements, and provides advice on economic development activities.
  7. Analyzes and coordinates Operating Subsidy, Section 8 Voucher Program, RAD, Capital Funds Grant, Rural Development, COCC Funds and PFC’s.
  8. Establishes and coordinates new bank accounts as needed.
  9. Monitors bank accounts, collateral securities and RFP depository agreements.
  10. Reviews and analyzes financial statements and requests, revises and/or approves reports prepared by staff, creates and develops departmental policies, plans, priorities, goals, and objectives, and controls Agency funds to ensure compliance with applicable federal, state, and local laws and regulations and Agency rules and procedures.
  11. Ensures accounting and financial systems are maintained in accordance with Generally Accepted Accounting Principles (GAAP) and establishes and maintains appropriate internal controls to ensure compliance with applicable federal, state, and local laws and regulations and Agency rules and procedures.
  12. Represents the Finance Department to other Agency departments, elected officials, community-based organizations; and coordinates Department activities with those of other departments and external agencies and organizations as appropriate. Communicates and coordinates accounting policies, practices, and procedures with department and Agency managers, vendors, reporting agencies, clients, and the public.
  13. Provides assistance and support to functional areas, resolves conflicts, complaints and disputes as they arise; assists with brainstorming and strategic planning for Agency initiatives; reviews and assists in all financial related transactions pursued or conducted by the Agency; invests surplus funds; administration of debt; attends various meetings.
  14. Monitors all changes in the regulatory environment, studies HUD regulations, laws, ordinances and publications, as well as those being considered; attends conferences, training, and meetings; reviews HUD pronouncements, state law changes and local directives to ensure compliance in all areas; comments on any proposed changes that would negatively affect the Agency, and ensures timely implementation of new guidance.
  15. Participates on a variety of advisory committees, participates to promote affordable housing; maintaining a positive profile in the community and nationally; works with City officials on housing issues.
  16. Establishes policies and procedures, assures that appropriate records are established and maintained in accordance with professional practices and HUD regulations; and ensures reviews are performed as needed to determine if policies and procedures are still valid and controls are still in place; implements new and updated policies and procedures; and communicates changes to staff.
  17. Accountable for consistent adherence to strong Agency standards regarding the ethical responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
Education and Experience
Employee must have a Bachelor’s degree from an accredited college or university in Accounting, Finance or related field preferred with five (5) years’ experience in financial management or an equivalent combination of education and experience sufficient to fulfill essential position functions. CPA preferred.
Knowledge and Skills
  1. Must have knowledge of the state General Statutes, HUD Financial Accounting Requirements, HUD notices and regulations, and Generally Accepted Accounting Principles.
  2. Thorough knowledge of the modern principles, practices and techniques pertaining to accounting, budgeting, financing, financial reporting procedures and requirements, personnel management, and financial management of housing programs.
  3. Comprehensive knowledge of modern principles, GAAP, budgeting, financing, loans, mortgages and financial reporting and cost allocations.
  4. Thorough knowledge of the relationship between the Agency and federal, state and local jurisdictions and their abilities to provide funds or other support to the Agency; accounting control requirements and auditing principles and procedures.
  5. Thorough knowledge of applicable federal (HUD), state, and local laws and regulations pertaining to public housing authorities and the Housing Agency’s operating policies and procedures as they pertain to the position.
  6. Thorough knowledge of the modern principles, practices, and techniques of personnel management, training, and performance evaluation. Ability to plan, direct, and supervise the work of others, to delegate responsibility and authority, and to hold subordinates accountable for tasks assigned.
  7. Ability to present information in a clear, organized, and convincing manner.
  8. Ability to accurately and completely document in writing appropriate events and activities.
  9. Ability to read and comprehend complex material.
  10. Ability to communicate in English and Spanish is desired.
  11. Ability to establish and maintain effective working relationships with subordinates, co-workers, and persons outside the Agency.
  12. Ability to prepare clear and concise narrative and statistical reports and deal effectively with situations requiring tact and diplomacy, yet firmness.
Supervision Controls
The employee receives directions from the Executive Director. Courses of action, deadlines and priorities are established by policy, procedure, rule, regulation or the Executive Director, depending upon the assignment. Normal duty assignments are performed by the employee based on his/her own judgment.
The employee provides guidance to subordinates, developing activities, setting priorities, establishing timelines, and modifying or making changes in the course of achieving goals and priorities. Also, responsible for administering disciplinary action plan as needed, appraisals, training etc. to subordinates. The employee monitors the work of subordinates for accuracy, completeness, conformity to policy, and achievement of goals or objectives.
Guidelines
Guidelines followed by the Director of Finance include published laws, regulations, handbooks, financial and accounting standards established through nationally recognized accounting standards boards. Independent research is necessary depending on the activity and/or task requirements. Upon personal initiative, the Director of Finance may obtain informal guidance and assistance from other Authorities and professional organizations.
Complexity
The Director of Finance performs a wide variety of tasks, which are not always clearly related. The employee must identify the work that needs to be done, determine how to accomplish it, coordinate, integrate, and prioritize a variety of responsibilities. The employee must make regular decisions involving usual and unusual circumstances, conflicting data, conflicting and competing demands, or other non-routine occurrences.
Decisions and issues facing the employee involve multiple organizational units. Difficulty is occasionally encountered in monitoring inventory and cost allocation for use of supplies and materials. Originality, imagination, and thorough knowledge of financial management principles are required to successfully achieve Housing Agency objectives.
Scope and Effect
The employee’s work affects other Agency departments, all of the Agency’s housing programs, its tenants, and the financial solvency of the Agency and can determine to a great extent the quantity and quality of housing and services the Agency is able to provide for low-income families. Successful accomplishment of tasks by the employee can enhance the Agency’s ability to provide housing that is decent, safe, and sanitary, and to render adequate services for its tenants.
Personal Contacts
The Director of Finance has contact with a broad range of individuals including: coworkers, business firms, bankers, consultants, and the BOC. Personal contacts serve multiple purposes including: giving or gaining information, planning, coordinating, advising, motivating, influencing, directing persons or groups, justifying, defending, negotiating, and resolving significant and/or sensitive issues.
Physical Requirements
  1. Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties.
  2. Work may involve some physical exertion, such as kneeling, crouching, reaching, carrying or lifting and eyestrain from working with computers and other office equipment.
  3. Must be able to bend, stoop, push, and pull in the performance of duties.
  4. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
  5. Must have vision and hearing corrected to be able to perform essential job functions.
  6. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  7. Must be able to type a minimum of 45 wpm.
  8. Must maintain a professional appearance and portray a positive image for the Agency.
  9. Must be able to maintain punctuality and attendance as scheduled.
  10. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment
Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted and ventilated.
Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. Must be available for occasional overnight travel for training.
  3. Must pass a criminal background check.
  4. Must work with the highest degree of confidentiality.
The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.
Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.
Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.
Director of Housing Management
Reports To: Executive Director
Department / Division: Housing Management
FLSA: Exempt
Employment Status: Full-Time
Date:March 4, 2019
Position Summary
Responsible for performing a variety of complex and diverse managerial and administrative duties pertaining to the overall effectiveness and efficiency of the Agency’s public, private, and mixed finance housing properties. Revises policies, procedures, and plans to ensure and maintain program compliance with HUD’s changing regulations and guidelines and makes administrative and management decisions concerning overall operations of applicable plans. Responsible for the Agency receiving at least a satisfactory rating concerning HUD agency scoring systems such as Housing Management Assessment System (PHAS) and other future HUD required evaluation systems. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.
Responsibilities
Undertakes and performs the following and all other work-related duties as assigned.
  1. Responsible for strategic planning, developing, implementing, and administering the overall goals and responsibilities of the department. Actively leads, manages, and develops a culture of continuous improvement to ensure effective planning, high standards for tenant services, and appropriate controls to ensure revenue and performance is consistent with agreed targets.
  2. Directs and provides guidance to admissions and occupancy staff in the development and implementation of policies to ensure all procedures are in compliance with HUD guidelines, and that interviews, eligibility processes, maintenance of waiting lists for appropriate bedroom size and for sites, re-examinations, preparation of contracts, etc., are in accordance with the Agency’s rules, policies, and procedures completed in a timely and professional manner.
  3. Directs and provides guidance to the safety and crime prevention staff to ensure progressive, coordinated safety, crime prevention, and fear-reduction strategies and services are effectively implemented to guard against theft, vandalism, violence, or other threats against Agency employees and/or tenants within the Agency’s jurisdiction.
  4. Proposes and implements property management policies and directs and monitors/provides guidance to subordinates to ensure compliance with federal, state, and local housing regulations, and that organizational goals are met.
  5. Directs and prepares departmental budgets, staffing plans, maintenance schedules (e.g., annual inspections, preventative maintenance, required narrative, and statistical reports for submission to the Executive Director, HUD, and the Board of Commissioners) and reviews reports prepared by departmental staff.
  6. Coordinates with the Director of Community and Economic Development in the preparation of Capital Improvement modernization and revitalization plans, timetables, activities, and budgets ensuring compliance with funding programs and federal, state, and local residential building requirements.
  7. Monitors the Physical Assessment Subsystem (PASS), Management Assessment Subsystem (MASS) and Public Housing Assessment System (PHAS) sub-indicators and ensures all data in PIC is accurate.
  8. Monitors the procurement and construction process for all Capital Improvement activities, identifies the physical conditions of Agency properties, and makes certain they are maintained in marketable condition. Oversees the procurement of architectural and engineering services, contractors, and other professional services for ongoing and future plans and developments.
  9. Directs and provides guidance to the maintenance staff in providing skilled trade services (e.g., electrical, plumbing, HVAC, etc.) for Agency properties and oversees response to routine and emergency repair requests to ensure timely and successful resolution of problems. Directs the preparation of annual maintenance schedules and budgets and their implementation. Directs and provides guidance to the maintenance staff in the effective assignment, servicing, and replacement of Agency vehicles and equipment.
  10. Directs and provides guidance to the tenant services staff in the development and implementation of plans/resources in each community to effectively assist tenant family members to more fully and successfully participate in educational and economic programs and to attain life opportunities and objectives.
  11. Acts as the Agency’s HUD Section 504 compliance officer to ensure that qualified individuals with a disability will not be excluded from the participation in, denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance. Provides guidance and develops policy on 504 issues.
  12. Monitors and tracks non-routine legal matters and their dispositions to ascertain long- and short-term effects and impact on the Agency, its practices, its budget, and its image in the Community.
  13. Supervises staff, providing ongoing assistance to support a positive and productive working environment. Oversees training, direction, supervision, utilization, and discipline of department employees and makes recommendations for other personnel-related activities. Makes recommendations to the Executive Director regarding selection, employment, and termination of department employees. Sets standards, frameworks, performance indicators and protocols, identifying necessary responses to overcome performance issues and take appropriate action where required.
  14. Interacts with businesses, public officials, and public agencies to successfully maintain positive Agency image and working relationships.
Education and Experience
Bachelor’s degree in Business, Public Administration, or related field from an accredited college or university and three (3) to (5) years of progressively responsible experience in management or in an administrative capacity in property management or low income housing.
The following Certifications must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Executive Director or his/her designee:
  • Housing Management Manager
  • Rent Calculation
  • Fair Housing
  • Supervisory Maintenance
  • Occupancy Specialist
  • Enterprise Income Verification System (EIV)
  • Uniform Physical Condition Standards (UPCS)
Knowledge and Skills
  1. Thorough knowledge of the modern principles, practices, and techniques of Housing Management Agency management.
  2. Thorough knowledge of the relationship of PHA’s to other federal, state, and local jurisdictions and their abilities to provide funds or other support to the Agency.
  3. Thorough knowledge of Agency operating policies and procedures, pertinent HUD regulations, and federal, state, and local laws and regulations pertaining to Housing Management authorities.
  4. Thorough knowledge of the modern principles, practices, and techniques of personnel management, training, goal-setting, and performance evaluation.
  5. Thorough knowledge of procurement regulations and OSHA requirements.
  6. General knowledge of the modern principles, practices, and techniques of maintenance and other functional areas within the Agency.
  7. Thorough knowledge of the modern principles, practices, and techniques of budgeting and accounting, and of the function and operation of the construction industry.
  8. Skill in presenting information in a clear, organized, and convincing manner.
  9. Must be able to establish and maintain effective working relationships with subordinates, co-workers, and persons outside the Agency.
  10. Ability to accurately and completely document in writing appropriate events and activities.
  11. Ability to plan, direct, and supervise the work of others, to delegate responsibility and authority, and to hold subordinates accountable for tasks assigned.
  12. Ability to read and comprehend complex material.
  13. Ability to identify operational problems and develop effective solutions.
  14. Ability to establish and maintain effective working relationships with subordinates, co-workers, and persons outside the Agency.
  15. Ability to prepare clear and concise narrative and statistical reports and deal effectively with situations requiring tact and diplomacy, yet firmness.
  16. Ability to communicate in English and Spanish is desirable.
  17. Ability to operate appropriate Agency computer equipment and software packages.
Supervision Controls
The Director of Housing Management receives instructions from the Executive Director regarding agency goals, their priorities, and special assignments. The employee routinely works without the direction of the Executive Director and is free to develop methods, deadlines, and/or objectives. Normally the Director of Housing Management makes independent decisions pertaining to situations not covered by specific guidelines but the Executive Director is consulted in serious or unusual circumstances. The work of the Director of Housing Management is reviewed for progress, achievement of goals as appropriate to the circumstances, and compliance with procedures.
The employee provides guidance to subordinates, developing activities, setting priorities, establishing timelines, and modifying or making changes in the course of achieving global and priorities. The employee monitors the work of subordinates for accuracy, completeness, conformity to policy, and achievement of goals or objectives. Also, responsible for employee success by training and/or mentoring subordinates within their department. In addition, authority to administer employment procedures such as annual evaluation and disciplinary action plan as needed (up to termination).
Guidelines
Guidelines followed by the Director of Housing Management include published laws, regulations, handbooks, codes, and ordinances. Materials used vary with the project and the entities involved, and independent research is necessary depending on the activity and/or project requirements.
Complexity
The Director of Housing Management performs a wide variety of non-routine tasks, which are not always clearly related. The employee must identify the work that needs to be done, determine how to accomplish it, and coordinate, integrate, and prioritize a variety of tasks or assignments. The employee must make regular decisions involving usual and unusual circumstances, conflicting data, conflicting and competing demands, or other non-routine occurrences. The employee must coordinate costs, timing, funding availability, contracting requirements, and working relationships of fund providers in the development process.
Decisions and issues facing the employee involve multiple organizational units. Difficulty may be experienced in convincing staff, peers, and other individuals to concur with decisions made regarding day-to-day priorities, operational objectives, and goals.
Scope and Effect
The employee’s work affects other Agency departments, the Agency’s Housing Management programs, its tenants, and the financial viability of Agency and can determine to a great extent the quantity and quality of housing and services the Agency is able to provide for low-income families. Successful accomplishment of work responsibilities by the employee ensures the Agency is operationally efficient and consistently rated as a standard or high performer by HUD and enhances the Agency’s ability to provide housing that is decent, safe, and sanitary, with adequate services for its tenants.
Personal Contacts
The Director of Housing Management has contact with a broad range of individuals including coworkers, applicants, tenants, business firms, contractors, consultants, local, state, and federal officials, and architects. Personal contacts serve multiple purposes including: giving or gaining information, planning, coordinating, and advising motivating, influencing, directing persons or groups, and justifying, defending, negotiating, and resolving significant and/or sensitive and controversial issues.
Physical Requirements
  1. Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files and records, and eyestrain from working with computers and other office equipment.
  2. Must be able to sit or stand for up to eight (8) hours at a time while performing work duties.
  3. Must be able to bend, stoop, push, and pull in the performance of office-related duties.
  4. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
  5. Must have vision and hearing corrected to be able to perform essential job functions.
  6. Must maintain a professional appearance and portray a positive image for the Agency.
  7. Must be able to maintain punctuality and attendance as scheduled.
  8. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  9. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment
Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated, but also involves working outdoors during visits to dwellings or facilities.
Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. Must be available for occasional overnight travel for training.
  3. Must pass a criminal background check.
  4. Must work with the highest degree of confidentiality.
The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.
Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.
Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.
IT Assistant / Graphic Designer
Title: IT Assistant / Graphic Designer
Reports To: Director of IT
Department/Division: Information Technology
FLSA Status: Non-Exempt
Employment Status: Full-Time
Date: August 18, 2018
Position Summary

Under direction of the Director of IT, performs technical support and maintenance of information systems hardware and software including physical installation, assembly, and configuration of personal computers, telecommunication devices and equipment. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position. To plan, analyze, design, and create official agency marketing materials that educate and inform both internal and external audiences about LHA’s mission, people, programs, and services.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Provides basic technical support for telephone, office hardware/software, and desktop systems to agency users.
  2. Performs operational tasks (i.e. data transfers, backups, preventative maintenance) and assists with special projects as needed.
  3. Works with department supervisors or others to ensure support needs are being met effectively and in a timely manner.
  4. Gathers pertinent information from all the remote locations from appropriate staff to produce the Public Housing Performance Report and to assist with generating the Executive Director’s Report. Information includes (in part): Daily Rounds, 50058 errors, rent collection, work orders and re-exams.
  5. Prepares reports and power point presentations for departments, staffers, the Executive, Director and / or Board of Commissioners.
  6. Maintains records of resolved and pending support issues and provides them in an organized and timely manner to provide to the Director of IT as required.
  7. Attends staff meetings to report on and resolve recurrent support issues.
  8. Maintains and/or enhances professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional organizations as applicable.
  9. Provides creative support for web graphic needs.
  10. Formats text and graphics, creates graphs and charts from data; coordinates proofing and corrections.
  11. Prepares electronic files according to commercial printer’s requirements and checks printer proofs.
  12. Compiles and organizes information from multiple formats including (but not limited to) hard copy, Word, Excel, and Adobe Acrobat.
  13. Provides preliminary proofing of text and reviews final product to ensure it is complete and accurate.
  14. Coordinates with departments, staffers, and/or other designated persons to design and produce a variety of official agency publications and marketing collateral which may include brochures, catalogs, print ads, posters, fliers, booklets, mailers, PowerPoint slides, reports, letterheads, letter layouts, cover letters, business cards, mailers, promotional merchandise, and other publications / projects as needed.
  15. Originates design concept and layout for materials including photo selection, digital manipulation, and font usage adhering to agency brand standards; generate updates and changes as needed.
  16. Collaborates with staff and consults with copywriters on text that accompanies the design to ensure the needs of the agency, the message the design should portray, and its appeal to end users is effective.
Education and Experience

Completion of a two (2) year Commercial Design / Graphics Design regimen either at a High School or College, two (2) years’ experience in course work in graphic / commercial design and troubleshooting business computers and software, or an equivalent combination of education, training, and experience resulting in the ability to fulfill the essential job duties of the position.

Knowledge and Skills
  1. Must have advanced PC hardware and software troubleshooting skills.
  2. Must have advanced skills and knowledge in approaches and systems and be able to use independent judgment and possess decision-making ability.
  3. Must be able to function as a lead worker and be able to perform the same work as those directed; must be able to oversee work quality, provide training and instructions and schedule work.
  4. Ability to establish and maintain effective, professional and tactful working relationships with co-workers and persons outside the Agency.
  5. Ability to evaluate customer satisfaction, develop cooperative associations and utilize resources for continuous improvement.
  6. Ability to write reports, prepare business letters, expositions, and summaries with properly formatted punctuation, spelling and grammar, using all parts of speech.
  7. Ability to analyze data and information and prepare complex reports, graphs, charts, presentations, videos, and/or spreadsheets and to summarize findings.
  8. Ability to communicate in English and Spanish is desired.
  9. Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  10. Knowledge of graphic design theory, typography, color theory.
  11. Technical expertise with graphic design and print production software (preferably Adobe CS4+, Photoshop and Illustrator).
  12. Publication layout and design.
  13. Working knowledge of commercial printing requirements and practices.
  14. Creativity and innovation in generating designs.
  15. Must be able to effectively manage tight deadlines and multiple tasks in a fast-paced work environment.
  16. Effectively use organizational and planning skills with an attention to detail, follow through, and adherence to brand standards.
  17. Effectively use self-discipline and initiative to work both independently and in teams, budgeting time and meeting deadlines and production schedules.
  18. Effectively use initiative to stay updated on the latest trends and practices in marketing and graphic design.
Supervision Controls

The employee receives instructions from the Director of IT or his superiors. Courses of action, deadlines and priorities are established by policy, procedure, rule, regulation or the Director of IT or his superiors, depending upon the assignment. Normal duty assignments are performed by the employee based on his/her own judgment. Special projects are managed with varying levels of oversight. The employee has no supervisory duties.

Guidelines

Guidelines include established policies and procedures, traditional practices, reference material such as desk manuals, dictionaries, handbooks, federal regulations and the Internet. If guidelines do not cover a situation, the employee consults the Director of IT. Sound judgment, consistency and accuracy are needed to successfully perform duties.

Complexity

The IT Assistant performs a wide variety of non-routine tasks. The employee must identify the work that needs to be done based on critical need and impact to Agency operations and determine how to accomplish it, while exercising considerable judgment regarding the impact and avoidance of downtime as a result of decisions.

Some difficulty may be experienced in performing multiple user/department projects that are time-sensitive, while maintaining a high degree of accuracy and judgment.

Scope and Effect

The employee’s work affects the Agency as a whole. By creating marketing materials that will represent the Agency, the employee will have a hand in establishing the public image of the Agency. Also, by providing support to Agency staffers, the employee will help to ensure that staffers are able to effectively and efficiently achieve their goals and missions.

Personal Contacts

The employee has contact with a broad range of individuals including: co-workers, outside professionals, contractors, vendors, and other business firms that provide services. Personal contacts serve multiple purposes including: giving or exchanging information, providing services, to make decisions, resolve problems, motivate and negotiate.

Physical Requirements
  1. Must be able to sit and/or stand for up to eight (8) hours at a time while performing work duties.
  2. Work may involve some physical exertion, such as kneeling, crouching, reaching, carrying or lifting and eyestrain from working with computers and other office equipment.
  3. Must be able to lift up to forty (40) pounds without assistance.
  4. Must be able to bend, stoop, push, and pull in the performance of duties.
  5. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
  6. Must have vision and hearing corrected to be able to perform essential job functions.
  7. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  8. Must maintain a professional appearance and portray a positive image for the Agency.
  9. Must be able to maintain punctuality and attendance as scheduled.
  10. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted and ventilated.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work an unusual work schedule.
  3. Must be available for occasional overnight travel for training.
  4. Must pass a criminal background check.
  5. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Leasing & Occupancy Technician
Title: Leasing & Occupancy Technician
Reports To: Director of Section 8
Department/Division: Section 8
FLSA Status: Non-Exempt
Employment Status: Full-Time
Date: April 3, 2019
Position Summary

Responsible for implementing the Agency’s Section 8 Program’s leasing and occupancy policies and procedures in accordance with HUD, federal, local and other applicable laws, rules, policies and procedures. Performs a variety of tasks related to admission and occupancy. Responsible for the Agency receiving at least a satisfactory rating concerning HUD agency scoring systems such as Section 8 Management Assessment Program (SEMAP) and other future HUD required evaluation systems. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Responds courteously to calls, written requests, and e-mails from participants, service providers, and other authorized agencies and representatives to answer questions, and provide information and assistance as appropriate regarding the Section 8 program and portability process.
  2. Schedules and conducts re-examination interviews with tenants as assigned, following proper verification methods/processing for each re-examination in accordance with HUD and Agency policies and procedures. Assists in examination and resolution of income discrepancies as necessary.
  3. Counsels participants and landlords on Section 8 Program, briefing them on rights privileges, obligations and responsibilities; Prepare Housing Assistance Payment (HAP) Contracts and Leases, and contacts landlords an participants to ensure their execution in accordance with program requirements.
  4. Collects and reviews interim transfer and re-certification information, evaluates, verifies, and calculates information and rent for recertification and move-in. Explains rent calculation to tenants and assists with completion of recertification materials as necessary. Prepares and sends appropriate notices of rent adjustments in accordance with HUD regulations.
  5. Conducts annual re-examination of Section 8 tenants, prepares lease agreements and negotiates HAP Contracts; Ensures proper verification methods/processing for each re-examination in accordance with HUD and Agency policies and procedures. Examines and resolves income discrepancies as necessary.
  6. Initiates Termination of Assistance of families for non-compliance, or non-performance, or other grounds in conformance with established Agency policy and procedures.
  7. Processes portability billing in the system to ensure payment of initial Public Housing Agency (PHA). Enters incoming billing from other PHA to ensure that the correct rent is being paid on behalf of the tenant. Makes appropriate changes in system information in a timely and accurate manner.
  8. Coordinates background information checks of tenants to be recertified. Performs final eligibility verifications.
  9. Based on information and Waiting List data, contacts eligible applicants to offer available units in accordance with Agency policies and procedures.
  10. Reviews lease documents for accuracy and completeness and execute leases.
  11. Assists in preparation and distribution of notices of rent violations and assists Section 8 Administrator with lease enforcement.
  12. Prepares/completes Form HUD-50058 in an accurate and timely manner and sends to the Section 8 Administrator for quality control review prior to timely electronic submission to the PIC system.
  13. Ensures proper verification methods/processing for each re-examination in accordance with HUD and Agency policies and procedures. Examines and resolves income discrepancies as necessary.
  14. Reviews and discusses non-compliant tenant issues with Section 8 Administrator to ensure clients are provided with reasonable opportunity to meet requirements to remain in compliance.
  15. Enters move-in and move-out data into system, as needed.
  16. Processes and maintains files and correspondence associated with the leasing/occupancy process.
  17. Maintains account information such as present rent, and coordinates other collections due, late payment notification, and reconciliation of rent and other charges collected throughout the month with appropriate personnel.
  18. Accurately updates the system with system notes and ensures compliance with program requirements and regulations. Reviews tenant/applicant files/folders and verification forms for accuracy and completeness and accurately inputs data into computer in a timely manner.
  19. Processes Veterans under the Veteran’s Affairs Supportive Housing (VASH) program leasing and occupancy regulations.
  20. Compiles statistical data and prepares reports related to completed recertification, applicant folders, occupancy, and tenants as required.
  21. Processes and maintains files and correspondence associated with the leasing/occupancy process in an accurate and timely manner.
  22. Documents and investigates tenant complaints and schedules appointments to discuss and initiate solutions or refers to Section 8 Administrator as appropriate to the situation.
  23. Ensures privacy and maintains security of confidential materials.
  24. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets. (Standard)
Education and Experience

High School diploma or (GED) and three (3) years’ experience in the housing or social services field, or an equivalent combination of education and experience sufficient to fulfill essential position functions.

The following Certifications must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Executive Director or his/her designee:

  • Occupancy Specialist
  • Enterprise Income Verification System (EIV)
  • Rent Calculation
  • Fair Housing
Knowledge and Skills
  1. Working knowledge of federal, state, and local laws, rules, and regulations and Agency policies and procedures pertaining to Section 8 Housing Choice Voucher Program.
  2. Thorough knowledge of interviewing techniques and record maintenance.
  3. Ability to meet and deal tactfully and courteously with the public.
  4. Ability to understand and follow moderately complex written and oral instructions, communicate and relate to persons of diverse backgrounds and abilities.
  5. Ability to make routine decisions in accordance with established administrative rules, regulations and policies, to explain the re-examination process to tenants in an objective and impartial manner.
  6. Working knowledge of the operation of the Agency’s computer system and applicable software.
  7. Knowledge of basic math principles sufficient to perform calculations for determining rent, resolving discrepancies, PIC and EIV errors.
  8. Working knowledge of interviewing techniques and record maintenance.
  9. Ability to prepare clear, concise reports and make appropriate recommendations within scope of responsibility.
  10. Ability to use basic office equipment such as telephone, fax, copier, and computer.
  11. Ability to communicate clearly, concisely, verbally and in writing.
  12. Ability to establish and maintain an effective working relationship with other employees.
  13. Ability to deal effectively with situations requiring tact and diplomacy.
  14. Ability to communicate in English and Spanish is desirable.
Supervision Controls

The employee receives instructions from the Section 8 Administrator. The employee plans and carries out routine work activities with minimal supervision and independently resolves problems that arise. The employee receives specific instructions when complaints are brought to the attention of the supervisor, and when the supervisor is contacted by the employee for direction. The employee’s work is reviewed periodically for conformance to Agency policies and attainment of objectives. The Leasing & Occupancy Technician has no supervisory duties.

Guidelines

The employee performs routine duties by following established HUD and Agency policies and procedures. These guidelines cover most job-related situations and the employee may use independent judgment in making decisions within established parameters and area of expertise. If guidelines do not cover a situation, the employee normally consults the supervisor. Guidelines are generally specific and clear.

Complexity

The employee performs a variety of related, routine, and generally repetitive tasks. The course of action is determined by the supervisor and by established procedures. The employee may coordinate, integrate, and/or prioritize tasks.

Scope and Effect

The employee’s work affects tenant families, managers, other agencies, and other Agency personnel. The employee’s efforts can enhance the Agency’s continuing efforts to provide adequate leased housing to low-rent housing families on a timely basis and at reasonable rates.

Personal Contacts

Personal contacts are with all of the above persons and groups. The purpose of such contacts is to obtain and provide information and verify, document and record information submitted by tenants, and other Agency activities.

Physical Requirements
  1. Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files, records, and office supplies, and eyestrain from working with computers and other office equipment.
  2. Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties.
  3. Must be able to bend, stoop, push, and pull in the performance of office related duties.
  4. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
  5. Must be able to establish and maintain effective working relationships with co-workers and clients and perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  6. Must maintain a professional appearance and portray a positive image for the Agency.
  7. Must maintain punctuality and attendance as scheduled.
  8. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. Must be available for occasional overnight travel for training.
  3. Must pass a criminal background check.
  4. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Licensed Professional Counselor (LPC)
Title: Licensed Professional Counselor (LPC)
Reports To: Executive Director or Management Designee
Department/Division: Executive
FLSA Status: Exempt
Employment Status: Full-Time
Date: November 20, 2018
Position Summary

Responsible for providing specialized mental/emotional/substance disorder health case management and professional counseling services to residents or prospective residents who are requiring assistance with various disabilities and those who were formally without shelter. To ensure clients within the Agency receives appropriate and timely mental/emotional health services. These tasks are to be performed at a level that supports the Agency’s efforts to achieve the highest rating on HUD’s evaluation systems. The duties listed below are illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Interviews individuals and/or their families to assess and review their mental/emotional needs and situation. Determines appropriate interventions, action steps in dealing with residents with mental/emotional crisis and other various disabilities.
  2. Provide ongoing mental/emotional health case management and counseling to residents experiencing mental health crisis within the confines of the Agency.
  3. Provides clinical services utilization a variety of advanced clinical assessments, therapeutic interventions and/or models, which supports the level of care to Agency residents.
  4. Perform appropriate and acceptable judgment, clinical theories, knowledge, ethics and professional use of self to restore or enhance the social, psychosocial, or biopsychosocial functioning of the resident.
  5. Visits and discusses residents’ needs in relation to their home environment, identifying priorities and goals to assist them and/or their family in planning realistically for current and future needs, working closely with existing community based mental/emotional health services, providers and others in formulating, establishing, and implementing care plans and services. Monitors and evaluates the efficacy of services and recommends changes to enhance the well-being and quality.
  6. Serves as the primary point of advocacy for residents to service providers and/or assisting residents for supportive services and/or translation to ensure the residence/individual regain sufficient levels of functioning.
  7. Transport clients with agency-provided vehicles from their residences to appointments or other program activities, or other authorized events.
  8. Explores, locates, and maintains effective, consistent, and reliable relationships with community health and social services agencies to ensure targeted services are maintained to the measurable benefit of participants and that the distance between assessment and support is as short as possible.
  9. Work with Admissions staff and Property Management to act cohesively in the decisions regarding emergency/crisis intervention through contact to ensure the residents receives appropriate and timely mental/emotional health services.
  10. Forms and maintains resident councils to facilitate the flow of information related to life situations and to improve the quality of life for Agency residents.
  11. Keeps accurate professional case records and complies with administrative requirements as required by Agency policies, practices, and procedures.
  12. Keeps current with appropriate social work developments and to further enhance of job-related knowledge.
  13. Identifies, defines, and acquires/develops funding sources in both the private and public sectors to support existing and planned program activities. Searches and prepares proposals and applications for funding/grants for related resident services programs.
  14. Maintains, develops, and nurtures partnerships / relationships with current social service providers, local community businesses / organizations, and local, state, and federal program contacts in an effort to build and support Agency program initiatives and participants.
  15. Analyzes funding sources to determine what will best meet Agency needs.
  16. Generates revenues for Agency programs services through timely submission of well-researched, well-written, and well-documented proposals.
  17. Attends community functions/events to recognize milestones in the lives of participants and encourage and support their attainment of goals.
  18. Develops procedures/systems necessary to monitor and track the progress of the program, the number of residents that have been contacted, the number of residents that have responded, and the number and status of these residents that are actively already qualified or being assisted or prepared to qualify for participation in applicable Agency programs.
  19. Ensures privacy and maintains the security of confidential materials.
  20. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
  21. Undertakes and performs other work-related duties as assigned including work in other functional areas to cover absences or provide relief, to equalize peak work periods, or otherwise balance the workload.
Education and Experience

A Master’s degree preferred, Bachelor’s degree required, from an accredited college or university in Social Work, Human Services, Psychology, or other closely related field and seven (7) years of specialized experience in responsible program management, behavioral health setting, social services, community services, and/or housing-related work or closely related responsibilities. Minimum three (3) years of professional counseling experience with hard-to-reach populations, such as with individuals experiencing homelessness, domestic violence, or substance abuse/mental health disorders.

Must be licensure as a Licensed Professional Counselor (LPC) in the State of Texas, or able to demonstrate being an LPC-Intern and able to obtain licensure with the immediate 1-year period.

Knowledge and Skills
  1. Thorough knowledge of pertinent HUD regulations governing self-sufficiency in public housing, social and behavioral theory, psychological development and group dynamics thorough knowledge of Agency policies and procedures relevant to full resident participation.
  2. Excellent written and verbal communications skills and an analytical approach.
  3. Ability to read and understand federal regulations as they apply to department programs.
  4. Skilled in emergency / crisis intervention.
  5. Demonstrated training and experience in individual and group counseling techniques.
  6. Must be proficient in bilingual English / Spanish (verbal, read and write).
  7. Ability to relate or converse with diverse backgrounds and abilities.
  8. Considerable knowledge of social work and resources available through community service agencies.
  9. Skilled in communicating on the level of the listener, recognizing when mental/emotional issues or miss-communication arise and determine how to remedy the misunderstanding as needed to provide and exchange information to persons with varying levels of education, cultural backgrounds, and ages.
  10. Ability to handle an array of emergency social and mental / emotional health, (i.e. intervention, drug abuse, and hoarding / clutter issues etc.) that may jeopardize their health and safety.
  11. Thorough knowledge of accepted consultation and interviewing techniques.
  12. Thorough knowledge of community agencies, facilities, and services which can be utilized to aid residents.
  13. Requires strong interpersonal, oral, and written communication skills; the ability to effectively communicate and interact with individuals of varying social, cultural, economic, professional, and educational backgrounds.
  14. Ability to act with tact, good judgment, and discretion; and to maintain the confidentiality of matters as appropriate.
  15. Skill in addressing the public and other bodies and presenting information in a clear, organized, and convincing manner.
  16. Ability to deal effectively with situations that require tact and diplomacy, yet firmness.
  17. Ability to establish and maintain effective and courteous working relationships with other employees, residents, funding sources, community agencies, and other entities that provide services and secure the cooperation of others.
  18. Skilled in operating appropriate computer equipment, applicable software packages, and general office machines.
  19. Ability to prepare clear and concise narrative and statistical reports.
  20. Ability to deal effectively with sensitive and confidential information.
Supervision Controls

The employee receives instructions from the Executive Director or Management Designee. The employee routinely works without the direction of the supervisor and is free to develop methods, deadlines, and/or objectives within established parameters. The employee may be assigned to work at multiple locations, as directed, given the nature of the responsibilities. When instructions are received, they are usually specific and detailed because they apply to unusual and rarely occurring situations. Normally the employee makes independent decisions pertaining to situations not covered by specific guidelines, but the Director of Housing Management is consulted in serious or unusual circumstances. The work of the employee is reviewed on a regular basis for progress, achievement of goals as appropriate to the circumstances, and compliance with procedures.

The employee has no supervisory responsibility.

Guidelines

The employee follows regulations and guidelines issued by the states Licensing Board and HUD, established Agency policies and procedures, and traditional practices. Frequently the employee acts independently in making decisions about the best course of action. For situations for which there are no guidelines, the employee may adapt existing guidelines, develop new guidelines, make a decision based on the circumstances, or seek guidance from the supervisor. When new guidelines are required, the employee develops them in consultation with the supervisor.

Complexity

The employee performs a wide variety of non-routine tasks. The employee identifies work that needs to be done in light of the evolving dynamic of the community and the mentally/emotionally challenged resident’s needs, prioritizes, coordinates efforts, and performs the tasks. Frequently, the employee must make independent decisions based on experience regarding specific situations and may develop new solutions in consultation with the supervisor regarding unusual or sensitive situations. Complex situations occur when working with families at their most vulnerable, dealing with poverty, homelessness, and joblessness and dealing with hard-to-serve residents when there may be mental/emotional challenges.

Scope and Effect

The employee’s work affects the Agency and its clients through providing services that help improve their quality of life and contributes to optimum leasing of suitable Agency units by engendering a greater sense of self-reliance and improved self-esteem for participants, the ability to attract new residents as a result of additional services, and achievement of the Agency’s mission and goals.

Personal Contacts

The employee’s contacts are primarily with coworkers, residents, community professionals, mental/emotional health organizations and social service agencies. The purpose of such contacts is to give or exchange information, resolve problems, motivate, influence, interrogate, justify, defend, negotiate, make decisions, provide quality services and assistance to residents and funding for Agency programs.

At times, the persons contacted may be skeptical, uncooperative, unreceptive, hostile, or willing to express different viewpoints and objectives.

Physical Requirements
  1. Work is performed both indoors and outdoors and involves visits to residents’ homes.
  2. Must be able to establish and maintain effective working relationships with employees, residents, and community agencies and other entities that provide services.
  3. Must be able to sit or stand for up to eight (8) hours at a time while performing work duties.
  4. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
  5. Must have vision and hearing corrected to be able to perform essential job functions.
  6. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  7. Must maintain a professional appearance and portray a positive image for the Agency.
  8. Must be able to maintain punctuality and attendance as scheduled.
  9. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work is primarily in office but may involve visits to resident’s homes or the offices of other agencies. The employee may be exposed to weather extremes and the usual hazards associated with other business facilities and residential homes.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work an unusual work schedule.
  3. Must work with the highest degree of confidentiality.
  4. Must be available for occasional overnight travel for training.
  5. Must pass employment drug screening & criminal background check.

The Housing Authority of the City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of the City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Maintenance Aide
Title: Maintenance Aide
Reports To: Maintenance Mechanic
Department/Division: Housing Management
FLSA Status: Non-Exempt
Employment Status: Full-Time
Date: May 30, 2018
Position Summary

The Maintenance Aide performs a variety of general, basic maintenance and repair functions (below the level of a skilled Maintenance Mechanic) under close supervision in one or more of the crafts or trades. May work independently or be assigned to a crew of workers. May give assistance to skilled Maintenance Mechanics or be assigned to specific functions such as general maintenance and repair, and grounds duties. Employee performs carpentry, electrical, plumbing, welding, and general repairs in response to service requests and results of inspections of units in accordance with Uniform Physical Conditions Standards (UPCS) or other HUD required standards. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Assists in or makes minor repairs to plumbing systems by performing general work including rough piping for domestic water and sanitary sewer, repair/replacement/installation of plumbing fixtures such as sinks and bathtubs, installation of valves for shower, kitchen, and bath, replacing washers, mending burst pipes, repairing leaks, opening clogged drains, and performing other appropriate repairs/installations to meet or exceed housing quality standards.
  2. Assists in making carpentry repairs/replacements to damaged walls, roofs, woodwork, floors, gutters and downspouts, doors, door knobs, fences, gates, windows, doorbell, peepholes, door and window screens
  3. Assists in repairs and adjustments to various appliances and equipment (e.g., dishwashers, stoves, water heaters, refrigerators, electric motors, smoke detectors, etc.) and assists in replacement of appliances and equipment when necessary.
  4. Assists in installation and repair of electrical lighting systems, fuses, and other minor electrical repairs.
  5. Performs cleaning and assists with minor repairs on HVAC systems in accordance with manufacturer’s specifications.
  6. Prepares all interior/exterior wall surfaces for painting by removing electrical outlets and lighting fixtures, spreading drop cloths, scraping peeled paint, patching holes, taping and floating drywall, and/or sanding.
  7. Paints all prepared surfaces with a brush, roller, or spray equipment. Performs thorough clean-up of work area including removing drop cloths, masking paper and tape, and replacing fixtures, covers, and plates.
  8. Performs “make-ready” duties on vacant units and may clean office building, bathrooms, hallways, community rooms, laundry facilities, and community room kitchens, in accordance with Agency standards by performing the following duties:

     

    1. Sweeps, scrubs, waxes, and polishes floors using brooms, wet mops, scrapers, and/or heavy powered scrubbers and buffers
    2. Cleans rugs and carpeted floors using light-weight and or heavy powered vacuum cleaner, hand sweeper, or shampooer as appropriate.
    3. Washes and cleans windows, walls, ceiling, and fixtures, using ladders as needed
    4. Cleans, disinfects, and deodorizes lavatories, urinals. and toilet bowls. Cleans mirrors, sinks, faucet knobs, and scrubs and cleans enameled and ceramic walls and toilet partitions in restrooms
    5. Disconnects and cleans appliances.
    6. May spray/treat for insect and rodent control.
  9. Performs preventive maintenance as assigned such as checking smoke detectors, checking emergency lights, replacing light bulbs, cutting off water to sill cocks, cleaning dryer vents, changing furnace/air-conditioner filters, cleaning guttering, and adjusting exterior light timers.
  10. Reports all unusual circumstances such as vandalism, missing light bulbs or fixtures, missing smoke detectors, fire extinguishers to the supervisor.
  11. May assist in graffiti removal and/or repainting. May assist with painting of fire lanes, parking dividers, etc.
  12. Reports supply needs to the supervisor
  13. May assist in transporting, loading, and unloading of cabinets, counters, appliances, furniture, supplies, materials, etc., as assigned.
  14. May assist in mowing, landscaping, cutting trees and bushes and hauling off brush and debris
  15. May assist management/leasing staff with curb appeal functions which may include detailing model units, putting out balloons, banners, a-boards, etc.
  16. Cleans and maintains Agency-owned materials, lools, and equipment in a neat and orderly manner at all times. Maintains a neat and organized workshop area free of clutter and debris. Upon completion of maintenance task, all tools and excess supplies must be cleaned up and stored appropriately.
  17. Subject to on call rotation and after hours maintenance emergencies in accordance with Agency policies and procedures.
  18. Follows all established safety procedures and standards.
  19. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
Education and Experience

High School graduate or GEO desirable. Two (2) years’ experience in building maintenance or vocational training which involved training and/or experience in areas of carpentry, plumbing, and electrical repairs, or an equivalent combination of education and experience, preferably in multi-housing.

Knowledge and Skills
  1. Good knowledge of techniques, methods, materials, and equipment used in custodial activities and grounds keeping.
  2. Ability to understand and follow simple instructions.
  3. Skilled in use of various custodial and building maintenance tools and equipment as appropriate
  4. Ability to perform moderately strenuous physical activity.
  5. Ability to establish and maintain effective working relationships with other employees and tenants.
  6. Thorough knowledge of occupational hazards and applicable safety precautions of the assigned work.
  7. Ability to read and/or understand directions contained in repair manuals and instructions/warning on cleaning agents.
  8. Ability to communicate in English and Spanish is desired.
Supervision Controls

The employee receives instructions from the Maintenance Mechanic. Generally, methods of accomplishing duties are limited and within established procedures and parameters established by the supervisor. Deadlines and priorities are generally set by the supervisor and the employee’s progress is monitored regularly. The employee’s work is monitored during each phase of the assignment and reviewed for progress, compliance with procedures, and for quality and completeness. The employee has no supervisory responsibilities.

Guidelines

The employee follows established maintenance procedures and practices and service manuals in performing assigned tasks. If a situation not covered by guidelines arises, the employee consults the supervisor for guidance.

Complexity

Work performed by the employee is mostly routine and repetitive in nature. Some tasks require the exercise of personal judgment in making decisions on accomplishing assigned work. The employee must consider safety and liability issues, weather, and timeframes for accomplishing work.

Scope and Effect

The employee’s work primarily affects the Agency’s grounds and non-dwelling facilities. If accomplished properly, work efforts enhance the overall appearance of the developments and the surrounding community.

Personal Contacts

The employee’s personal contacts are primarily with tenants, other employees, vendors, city employees, and contractors. Contact with tenants is particularly important. The purpose of this is to give and obtain information necessary to do maintenance tasks efficiently, safely, and to document all actions. Conditions under which contacts occur can range from normal to stressful in an emergency situation, such as a gas leak or power failure.

Physical Requirements
  1. Normal physical activity can be tedious and require heavy lifting, carrying, and prolonged standing, walking, reaching, bending, pushing, pulling, kneeling, crouching, stooping, climbing, balancing and lying prone. The employee must use arm strength to manipulate hand tools such as saws, sanders, and jointers.
  2. Must be able to lift up to fifty (50) pounds without assistance.
  3. Must have a sense of balance sufficient for standing on a ladder of at least six (6) feet in height for an extended period of time
  4. Must be able to operate hand tools, power tools, and equipment (e.g. , drills, wrenches, hammers, pliers, electrical [Ohm] meters, saws, threaders, plumbing snakes, etc.)
  5. Work requires spatial perception, and finger and manual dexterity.
  6. Must be able to establish and maintain effective working relationships with co-workers, tenants, and persons outside the Agency and perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  7. Must be able to sit or stand for up to eight (8) hours at a time while performing work duties.
  8. Must be able to use fingers bilaterally and unilaterally to utilize job-related tools and equipment.
  9. Must have vision and hearing corrected to be able to legally operate a vehicle in various environmental and traffic conditions and perform essential job functions.
  10. Must have normal color perception to differentiate colors of electrical wiring, etc.
  11. Must maintain a professional appearance and portray a positive image for the Agency.
  12. Must maintain punctuality and attendance as scheduled.
  13. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

The employee works indoors and outdoors and is exposed to weather extremes. The employee may occasionally be subjected to electrical shock hazards, dangerous heights, dangerous chemicals (e.g. , solvents, etc. ), and skin irritants. The employee may be required to use goggles, gloves, masks, lumbar support belts, safety boots, and other personal protective equipment.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work after office hours on the on-call work schedule.
  3. Must work with the highest degree of confidentiality.
  4. Must be available for occasional overnight travel for training.
  5. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Project Specific Workforce

Reports To: Project Specific Manager
Department/Division: Community & Economic Development
FLSA Status: Non-Exempt
Employment Status: Temporary (Length is up to the duration of the assigned construction project(s))
Multiple positions available. (Posting will remain open through the duration of the Inner-City Revival construction projects)
Date: November 21, 2018
Position Summary

Employee performs tasks involving physical labor in demolition and new construction for the Department of Community & Economic Development. Performs multiple tasks such as general carpentry, electrical, plumbing, concrete work, and tile setting at construction and development sites. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and other work-related duties as assigned.

  1. Routinely starts, operates, and checks for safety and appropriate maintenance on agency vehicles. Includes lubricating, cleaning and minor repairs of the assigned vehicles.
  2. Repairs maintain, and alters buildings, retaining walls, and other brick or stone structures. Repairs steps, sidewalks, chimneys, floors, and walls. Patches cracked concrete, replaces broken concrete masonry blocks and ceramic tiles, re-grouts ceramic tile, and seals concrete and exterior brick walls. Performs carpentry work incidental to masonry and concrete finishing work.
  3. Smoothes and finishes surfaces of poured concrete floors, walls, sidewalks, patios, or curbs to specified textures, using hand tools or power tools, including floats, trowels, and screeds.
  4. Installs various types of joints, reinforcements, etc. for masonry/concrete finishing work as required and ensures work meets or exceeds quality control requirements.
  5. Pours concrete or directs concrete deliverer to position truck to facilitate pouring concrete and moves discharge chute of the truck to direct concrete into forms to make floors, walkways, pads, or other projects.
  6. Spreads concrete into inaccessible sections of forms, using rake or shovel and levels concrete to specified depth and workable consistency using handheld screed and floats to bring water to the surface and produce soft topping. Smoothes and shapes surfaces of freshly poured concrete using straightedge and float or power screed. Finishes concrete surfaces using power trowel, or wets and rubs concrete with abrasive stone to impart finish.
  7. Removes rough or defective spots from concrete surfaces using power grinder or chisel and hammer, and patches holes with fresh concrete or epoxy compound.
  8. Constructs, erects, installs, and repairs structures and fixtures of wood, plywood, and wallboard, using carpenter’s hand tools, and power tools, and conforming to local building codes. Projects may include renovation, repair, alteration, fabrication of walls, doors, windows and frames, ceilings, roofs, floors, stairs, shelving, tables, benches, cabinets, counters, countertops, and/or facings, signs, scaffolds, and many different building components of wood, wood substitutes, metal, plastic, plastic laminates, sheetrock, paneling, etc.
  9. Inspects, installs, maintains, and repairs or replaces plumbing fixtures and fittings (e.g., leaky faucets, clogged drains and sewer lines, damaged commodes, bathtubs, water heaters, and water cutoffs.) Installs, repairs and replaces water heaters and lavatory sinks.
  10. Prepares all interior/exterior wall surfaces for painting by removing electrical outlets and lighting fixtures, spreading drop cloths, scraping peeled paint, caulking, plastering and/or patching holes and cracks, taping and floating drywall, and/or sanding. Removes closet and bedroom doors.
  11. Sands wood surfaces and/or applies primers or sealers to new surfaces as appropriate to prepare for painting, varnishing and/or staining.
  12. Mixes, matches, and blends various paints, enamels, lacquers, varnishes, stains, and special protective coatings to achieve the desired color, consistency, and drying properties and applies to prepared surfaces with a brush, roller, or spray equipment.
  13. Performs preventive maintenance as defined for the area of responsibility (e.g., interior /exterior buildings, ceilings, floors, and roofs, adhering to the preventive maintenance schedule.)
  14. Prepares all interior/exterior wall surfaces, doors, and frames for painting.
  15. Applies caulking compounds by hand or with caulking gun to seal crevices.
  16. Erects and disassembles scaffolding, shoring braces and other temporary structures.
  17. Digs ditches and levels earth to grade specifications, using pick and shovel.
  18. Signals equipment operators to facilitate alignment, movement, and adjustment of machinery, equipment, and materials.
  19. Sprays materials such as water, sand, steam, vinyl, paint or stucco through a hose to clean, coat or seal surfaces.
  20. Loads and unloads trucks and haul and hoist materials.
  21. Operates machines that pump concrete, grout, cement, sand, plaster or stucco through spray-gun for application to ceiling and walls.
  22. Operates heavy machinery and hand/power tools of all types.
  23. Maintains a clean job site; pick up all tools equipment and secure job site each day to eliminate potential hazards.
  24. Ensures compliance with plans and specifications for individual construction projects.
  25. Accountable for consistent adherence to Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
Education and Experience

High School graduate or GED is desirable. Two (2) years’ experience in the construction field or maintenance, or an equivalent combination of education and experience sufficient to fulfill essential position functions.

Knowledge and Skills
  1. Good knowledge of techniques, methods, materials, and equipment used in the construction or repair of houses, buildings or other structures such as highways and roads.
  2. Knowledge of the practical application of engineering science and technology. This includes applying principles.
  3. Ability to understand and follow non-complex instructions.
  4. Ability to establish and maintain effective working relationships with other employees and tenants
  5. Math skills sufficient to perform essential job functions.
  6. Skilled in the use of various hand tools, power tools, and test equipment.
  7. Thorough knowledge of occupational hazards and applicable safety precautions of the assigned work.
  8. Ability to communicate in English and Spanish is desired.
Supervision Controls

The employee receives instructions from the Project Specific Manager or his/her designee as assigned. Generally, methods of accomplishing assignments are at the discretion of the employee within established procedures. Deadlines, priorities, necessary guidelines, and scope of work are generally set by the supervisor and the employee’s progress is monitored regularly for adherence to instructions, compliance with established procedures, quality, and completeness. The employee has no supervisory responsibilities.

Guidelines

All guidelines are usually provided orally and are supplemented by established procedures. If a situation not covered by these guidelines arises, the employee consults the supervisor for guidance.

Complexity

Work performed by the employee may be routine or non-routine in nature depending on the situation and task involving construction. The nature of some task may be highly complex. Occasionally, some tasks may require the exercise of personal judgment in making decisions on accomplishing assigned work

Scope and Effect

The employee’s work primarily affects Community & Economic Development Department activities. If accomplished properly, work efforts enhance the overall appearance of the developments and the surrounding community.

Personal Contacts

The employee’s personal contacts are with other employees and tenants. Contact with primarily concern work assignment.

Physical Requirements
  1. Normal physical activity can be tedious and require heavy lifting, carrying, and prolonged standing, walking, reaching, bending, pushing, pulling, kneeling, crouching, stooping, climbing, balancing and lying prone. The employee must use arm strength to manipulate hand tools such as saws, sanders, and jointers etc.
  2. Must be able to lift up to fifty (50) pounds without assistance.
  3. Must have a sense of balance sufficient for standing on a ladder of at least six (6) feet in height for an extended time period of time.
  4. Must be able to operate hand tools, power tools, and equipment (e.g., drills, wrenches, hammers, pliers, electrical, etc.)
  5. Work requires spatial perception, and finger and manual dexterity.
  6. Must be able to establish and maintain effective working relationships with co-workers, tenants, and persons outside the Agency and perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  7. Must be able to sit and/or stand for up to eight (8) hours at a time while performing work duties.
  8. Must be able to use fingers bilaterally and unilaterally to utilize job-related tools and equipment.
  9. Must have vision and hearing corrected to be able to legally operate a vehicle in various environmental and traffic conditions and perform essential job functions.
  10. Must have the normal color perception to differentiate colors of electrical wiring, etc.
  11. Must maintain a professional appearance and portray a positive image for the Agency.
  12. Must maintain punctuality and attendance as scheduled.
  13. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

The employee works indoors and outdoors and is exposed to weather extremes. The employee may occasionally be subjected to electrical shock hazards, dangerous heights, dangerous chemicals (e.g., cleaning solutions, solvents, insecticides), and skin irritants. The employee may be required to use goggles, gloves, masks, lumbar support belts, safety boots, and other personal protective equipment.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work after office hours on the on-call work schedule.
  3. Must work with the highest degree of confidentiality.
  4. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Property Manager
Title: Property Manager
Reports To: Director of Housing Management
Department/Division: Housing Management
FLSA Status: Exempt
Employment Status: Full-Time
Date: May 30, 2018
Position Summary

Responsible for overall management, operations, and admissions for one or more properties in the Agency’s conventional Housing Management programs and providing regular reports on fiscal and occupancy status. The Property Manager is responsible for monitoring budgets, preparing reports of activities and fiscal status, monitoring operating practices and procedures. Responsible for the Agency receiving at least a satisfactory rating concerning HUD agency scoring systems such as Public Housing Asset System (PHAS) and other future HUD required evaluation systems. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Reviews and monitors Tenant Account Receivable (TAR) report and carries out the accounts receivable/rent review and collection process in a timely manner. Accepts rental payments and processes in accordance with Agency procedures. Follows up on delinquencies by arranging late payment agreements, collecting rent on both projects, scheduling grievance hearings, or initiating the eviction process as appropriate.
  2. Runs reports on a daily basis for outstanding balances, deposits, adjustments and records the adjustments with proper documentation. Assures that everything balances before running the end of day report.
  3. Ensures compliance with applicable HUD guidelines as well as federal, state, and local regulations, laws, ordinances, and the Agency’s administration of programs.
  4. Maintains an accurate cash drawer and balances daily.
  5. Responds to inquiries concerning policies and practices associated with the application and/or re-examination processes in a courteous and professional manner.
  6. Assists applicants in completion of forms and identification of required documents.
  7. Conducts daily rounds and home visits and inquire if tenants need assistance.
  8. Reviews applications and documentation for completeness, logs applications, and accurately inputs data into computer.
  9. Prepares and sends written requests for income verification. Obtains, verifies, and calculates all sources of income and resources to determine financial eligibility of applicants.
  10. Ensures that all requirements for written, independent verification of information are met in an appropriate and timely manner.
  11. Based upon a review of all information assembled, identifies factors that indicate a particular type of residential complex or unit that may be required to meet specialized individual needs.
  12. Oversees the orientation and briefing process for new tenants.
  13. Completes the reexamination and interim review process, including the interviewing of applicants, completion of application forms, verification of family size and income data, determination of eligibility, calculation and/or adjustments to be made, establishing of priority for housing, determination of unit size, and maintenance of the waiting list to ensure compliance with HUD regulations and the Agency’s Administrative Plan
  14. Prepares, coordinates and oversees the proper disposition of, all paperwork relating to renting or vacating housing units in accordance with established procedures.
  15. Responsible for entering, submitting and maintaining tenant information through electronic PIC system.
  16. Prepares and submits 50058 report in a timely manner.
  17. Responsible for move-in/move out procedures, monitoring of service contracts, and timely response to tenant service requests, ensuring smooth operations, productive communications, and effective understanding during all interpersonal contacts.
  18. Performs annual and new move-in/move-out, housekeeping, and emergency inspections, and re-inspections. Ensures Uniform Physical Condition Standards (UPCS) Protocol adhered to in performance of Real Estate Assessment Center (REAC) inspections as assigned. Oversees preparation of move-in/move-out adjustments and requests. Ensures receipt of all relevant paperwork.
  19. Informs tenants of REAC inspections and accompanies REAC inspector on inspections.
  20. Performs walk-by inspections, at least monthly, of buildings and grounds to ensure maintenance of curb appeal and tenant compliance with applicable lease provisions. Issues citations when necessary and provides oversight of effective resolution of unsatisfactory conditions with tenants.
  21. Effectively handles complaints and legal matters within area of expertise as assigned, including in-house grievance procedures. Resolves conflicts and complaints among tenants, if possible, to mitigate detrimental effects and/or avoid continued grievances.
  22. Monitors lease violations and delinquent rent roll; oversees issuance of delinquent notices and late payment charges and initiates eviction process when warranted, ensuring appropriate court documents are filed in a timely manner and appears as necessary. Monitors abandoned units.
  23. Interacts with Attorney to initiate court proceedings against tenants for non-payment of rent within time frame allowed by law to expedite cases; issues eviction notices when necessary.
  24. Assists in achieving maximum rent receivable collections for all properties. Maintains Fraud list and charge offs and in conjunction with the Director of Housing Management, initiates court proceeding against tenants for nonpayment of rent.
  25. Monitors, reviews and analyzes housing management data and prepares monthly, quarterly, and annual and/or other reports as required addressing occupancy, delinquency rates, and other related information in a timely manner.
  26. Responsible for achieving maximum occupancy and minimum turnover rate at all properties by actively promoting Housing Management activities.
  27. Oversees all maintenance and Capital Improvement activities, identifies the physical conditions of Agency properties, and makes certain they are maintained in marketable condition. Oversees the procurement of architectural and engineering services, contractors, and other professional services for ongoing and future plans and developments.
  28. Oversees all Resource Center activities, ensuring the delivery of effective on-site services offered to the residents at the assigned property.
  29. Process open service work orders and emergency service work order and maintain status until service is completed and closed out.
  30. Maintains continual and ongoing communication with tenants, resolves concerns to foster a feeling of pride in their units and the community, and a sense of belonging to the Agency family.
  31. Prepares outreach programs and send information to the community and other social service agencies and advertises in the newspaper.
  32. Seeks out financial support for needy families, gives referrals to disabled and elderly tenants in need of assistance with housekeeping and works with Child Protective Services, Adult Protective Services, and Area on Aging.
  33. Confers with Security Officers and interacts with Police Department as required; Reviews Offense Reports which include all calls in and around the Agency, identifies lease violations, documents, sends letters to tenants and maintains all incidents violations in tenant files.
  34. May be responsible for purchase of office and supplies for units in accordance with the Agency’s procurement policy
  35. Schedules pest control annually.
  36. Coordinates the improvement of communication and cooperation between tenants and management by staying knowledgeable of, and ensuring tenants are informed of, new rules, laws, regulations, etc., as interpreted by the Agency. Meets periodically with tenants to outline changes and/or new directions in policies and programs.
  37. Counsels tenants who are not complying with policies and procedures, having economic, health, or social problems, and have delinquent rent problems. Ensures tenants are appropriately notified of lease violations, eviction proceedings. Ensures referral of tenants to appropriate social services personnel when indicated. Works closely with other Agency departments in coordination of efforts to ensure that tenants receive available services.
  38. Responsible for deterring and preventing tenant fraud and abuse through participation in the Agency’s program to prevent fraud and abuse, through rent review, verification of income, counseling, prosecution, etc.
  39. Attends training as necessary to learn new skills and to review rules, regulations and policies.
  40. Reviews and remains current on all relevant rules and regulations concerning appropriate Agency housing programs, as well as applicable local, state, and federal laws, regulations, codes, and Agency rules, regulations, and administrative plan.
  41. Attends relevant Agency meetings to exchange information and further the development and implementation of processes and activities to enhance overall performance, effective operations, and maintainance of optimum lease-up rates.
  42. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
Education and Experience

Associate degree in Business, Public Administration, or Social Sciences from an accredited college or university and at least three (3) years of progressively responsible experience in management or in an administrative capacity in property management or low-income housing, or an equivalent combination of education, training, and experience resulting in the ability to fulfill the essential job duties of the position.

Knowledge and Skills
  1. Thorough knowledge of Agency policy and procedures as they pertain to property management and occupancy.
  2. Thorough knowledge of HUD rules and regulations that apply to Housing Management.
  3. Working knowledge of laws and standards that apply to Housing Management property management, such as Fair Housing Laws, OSHA Standards, local and state building codes.
  4. Basic knowledge of building maintenance, fire prevention, and liability reduction principles.
  5. Working knowledge of the operation of the Agency’s computer system and applicable software.
  6. Working knowledge of the agencies that provide assistance and services to tenants, including knowledge of eligibility requirements.
  7. Knowledge of mathematics and general accounting procedures sufficient to perform calculation required for summarizing rent collections, making deposits, rent adjustments, and assisting the Director of Housing Management in preparation of the annual operating budget and long-term budgets.
  8. Ability to maintain required records such as tenant files, vacancy reports, etc.
  9. Ability to procure goods and services in accordance with Agency procurement procedures and in keeping with the approved operating budget for the property.
  10. Ability to read and interpret policies and guidelines in order to make sound decisions.
  11. Ability to prepare clear, concise reports and make appropriate recommendations within scope of responsibility.
  12. Ability to operate appropriate Agency computer equipment and software packages.
  13. Ability to communicate clearly and concisely, both orally and in writing. Ability to communicate on the level of the listener, recognizing when information has been misunderstood, and the ability to rectify any misunderstanding as needed.
  14. Ability to communicate in English and Spanish.
  15. Skilled in analyzing situations in order to identify problems and offer possible solutions.
  16. Eligibility for coverage under PHA fleet auto insurance.
Supervision Controls

The Property Manager receives instructions primarily from the Director of Housing Management. Normally, the employee plans and carries out work activities with minimal supervision and independently resolves problems that arise. The employee receives specific instructions when problems are brought to the attention of the supervisor and when the supervisor is contacted by the employee for direction. The employee’s work is reviewed for accuracy and compliance with Agency policies, federal, state, and local regulations and attainment of objectives.

The Property Manager gives instructions to subordinates that are generally broad and nonspecific; however, instructions are occasionally direct and specific to address a particular situation or problem. Employee monitors the work of subordinates for accuracy, completeness, conformity to policy, achievement of goals and objectives, evaluates employee job performance, and recommends hiring, training, firing, and disciplinary actions.

Guidelines

Guidelines followed by the Property Manager include established policies and procedures, traditional practices, published laws, regulations, handbooks, codes, and ordinances. Materials used vary with the project and the entities involved, and independent research is necessary depending on the activity requirements. These guidelines cover most job-related situations and the employee is often required to use independent judgment in making decisions within established parameters and area of expertise. When unusual situations arise or when clarification or guidance is called for, the employee consults with the Director of Housing Management.

Complexity

The employee performs related duties following established and specific Agency policies and procedures, applicable local, state, and federal regulations, traditional practices, and information from training and reference materials. The course of actions is determined by the circumstances, assessment of critical issues, supervisor input, and by established procedures and applicable regulations. The employee may coordinate, integrate, and/or prioritize tasks. Routinely, the employee may adapt procedures to the circumstances and make decisions concerning tenant or maintenance problems, collections, and property management issues using personal judgement based on prior experience.

Difficulty may be experienced in making final application determinations and in applying appropriate HUD and PHA criteria in situations such as counting or exempting individuals’ income.

Scope and Effect

Property Managers are key employees in the management and operation of affordable Housing Management and their work affects tenants, coworkers, Agency profitability, community groups, and support agencies on a continuing basis. Successful accomplishment of duties by the employee enhances the Agency’s image in the community and its ability to meet its overall mission of providing housing that is decent, safe, and sanitary.

Personal Contacts

The employee’s personal contacts are mostly with local officials (police, city council members, City Code Enforcement), outside service agencies, contractors, advertising contacts, social workers, other employees, and tenants assisted by the Agency. The purposes of these contacts are to obtain or provide information, plan and coordinate, and to advise, motivate, influence, or direct subordinates or others, and justify, defend, negotiate, or resolve matters and issues concerning Housing Management.

Contact often requires negotiation and/or handling of controversial matters, and may include dealing with skeptical, uncooperative, unreceptive, and hostile individuals, and potentially volatile situations.

Physical Requirements
  1. Work is principally sedentary, but may involve some physical exertion during on-site visits with tenants or staff members and inspections of units and/or facilities.
  2. Must be able to sit or stand for up to eight (8) hours at a time while performing essential work duties.
  3. Must be able to bend, stoop, push, and pull in the performance of essential job-related duties (e.g. moving or carrying objects or materials).
  4. Must be able to use fingers bilaterally and unilaterally to operate job-related equipment.
  5. Must have vision and hearing corrected to be able to perform essential job functions.
  6. Must be able to work around various fumes, odors, and dusts.
  7. Must maintain a professional appearance and portray a positive image for the Agency.
  8. Must maintain punctuality and attendance as scheduled.
  9. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  10. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated, but also involves working outdoors during visits to housing developments, sites, dwellings, or facilities.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. Must be available for occasional overnight travel for training.
  3. Must pass a criminal background check.
  4. Must work with the highest degree of confidentiality.
  5. 5. Must achieve a Public Housing Management Certification within one (1) year from date of hire.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Resource Center Coordinator
Title: Resource Center Coordinator
Reports To: Property Manager
Department/Division: Housing Management
FLSA Status: Non-Exempt
Employment Status: Part-Time
Date: May 31, 2018
Position Summary

Under the supervision of the Property Manager, the Resource Center Coordinator is responsible for providing on-site programmatic and administrative coordination for resident families that are attending LHA programs and activities. Serves as an on-site liaison and facilitator for program activities scheduled for residents. Works in consultation with the Program Coordinator to ensure smooth operation of the programs and activities. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position
if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Assists in the coordination and delivers on-site services offered to residents at the assigned properties.
  2. Provides leadership, support and serves as mentors to resident youth.
  3. Assists in the development of strategies in an effort to provide an alternative to drugs and other negative forces to the residents of the development.
  4. Assists in the development of program curriculum to benefit all different age groups.
  5. Implements outreach and recruiting plan by means of door-to-door outreach, preparation of flyers, attendance at Resident Council meetings and other informational meetings.
  6. Educates the residents about the services available and the policies and procedures of the program.
  7. Establishes working relationships and collaboration with local organizations and the community to secure mentors, tutors, monthly speakers, support and technical assistance in the areas of substance abuse prevention/intervention, computer learning technology, and the coordination of service delivery.
  8. Develops and implements a system of reporting program progress to the supervisor.
  9. Monitors families participating in programs and services.
  10. Evaluates effectiveness of programs and services for growth and development of member participants; modifies and/or makes recommendations for possible adaptations to meet the needs of residents.
  11. Assists in preparing monthly calendar of activities and newsletter for distribution.
  12. Assists in preparing monthly, quarterly and annual reports as needed.
  13. Tutors and assists youth on a daily basis with homework tasks; instructs computer basics; organizes field trips.
  14. Participates with youth during scheduled youth activities.
  15. Assists in the development and instructs youth on fun and educational crafts.
  16. Prepares to serve meals and takes attendance for Kid’s Café.
  17. Establishes and maintains open communication with parents regarding children’s dietary restrictions, allergies etc.
  18. Detects and ensures disposition of spoiled or unattractive food, defective supplies/equipment and or other unusual conditions.
  19. Meets with Health Inspector as required to ensure kitchen and practices are in compliance with City’s health code.
  20. Transports residents to and from scheduled youth activities.
  21. Maintains a log on the use of transportation vehicle.
  22. Procures and maintains inventory of all supplies, learning materials, equipment, and software required for use at each development.
  23. Maintains the development site in a clean and safe environment by implementing federal, state and local sanitation requirements.
  24. Attends professional development and other relevant training opportunities as required.
  25. Keeps all necessary records of food service operation and prepares reports as necessary.
Education and Experience

High school diploma or GED. Two (2) years direct experience working in child care; or a combination of experience and formal education may fulfill this requirement.

Knowledge and Skills
  1. Strong organizational skills with demonstrated leadership abilities.
  2. Ability to gather data, compile information and prepare reports.
  3. Good knowledge of procurement and inventory control procedures.
  4. Good knowledge of proper use of safety equipment.
  5. Ability to practice the highest standards of food and kitchen safety and sanitation.
  6. Ability to present foods in an attractive manner.
  7. Ability to provide effective supervision of any volunteers.
  8. Achieve a balance of sensitivity to the difficulties and concerns of individual disabled children.
  9. Ability to read, interpret and apply applicable laws, rules and regulations.
  10. Ability to make sound judgments based on information available.
  11. Communicate effectively orally and ability to understand and follow simple instructions.
  12. Ability to work evenings and weekends.
  13. Ability to establish and maintain effective working relationships with co-workers, residents and volunteers.
  14. Ability to deal effectively with situations that require tact and diplomacy, yet firmness.
  15. Ability to communicate in English and Spanish.
Supervision Controls

The employee receives instructions from the Property Manager. Generally, methods of accomplishing assignments are limited and within established procedures. Deadlines and priorities are generally set by the supervisor and the employee’s progress is monitored regularly. The employee’s work is reviewed generally for accuracy and completeness. The employee may supervise volunteers on an as needed basis.

Guidelines

All guidelines are generally oral and supplement established procedures. If a situation not covered by guidelines arises, the employee consults the supervisor for guidance.

Complexity

The employee performs a limited number of tasks that are repetitive and routine in nature and require little personal judgment or decision making. Instructions to the employee are detailed and specific. The course of action open to the employee is clear cut and specific.

Scope and Effect

The employee’s work primarily affects the residents throughout the housing developments. Performing work tasks effectively, efficiently and with compassion enhances relationships between residents and the Laredo Housing Authority. It improves resident status and provides long-term benefits in housing management. Ensures the programs for the residents are operated efficiently and effectively allowing residents to participate in a variety of services that will assist them in their efforts to be self-sufficient by obtaining employment and therefore decreasing the need for rental assistance.

Personal Contacts

The employee’s personal contacts are with other employees, residents, community volunteers, and other agencies. The purpose of such contacts is to bring community and resident services to the residents, foster resident pride, participation, and provide various kinds of support and assistance for individual families.

Physical Requirements
  1. Normal physical activity can be tedious and require heavy lifting, carrying, and prolonged standing, walking, reaching, bending, pushing, pulling, kneeling, crouching, stooping, climbing, balancing and lying prone. The employee must use arm strength to manipulate hand tools such as saws, sanders, and jointers.
  2. Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties.
  3. The employee may drive lightweight vehicles, and may be required to push, pull and/or lift objects, such as boxes of canned food, tables, or a tenant who must be helped into and out of a vehicle.
  4. Must be able to bend, stoop, push, and pull in the performance of work-related duties (e.g. moving or carrying objects or materials).
  5. Must be able to use fingers bilaterally and unilaterally to operate office equipment including computers, copiers, printers, facsimile machines, telephone, etc.
  6. Must maintain a professional appearance and portray a positive image for the Agency.
  7. Must maintain punctuality and attendance as scheduled.
  8. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work is primarily in the assigned development and performed both indoors and outdoors.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work an unusual work schedule.
  3. Must obtain food handler certification within ninety (90) days of employment.
  4. Must work with the highest degree of confidentiality.
  5. Must be available for occasional overnight travel for training.
  6. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Section 8 Administrator
Reports To: Executive Director
Department / Division: Section 8
FLSA: Exempt
Employment Status: Full-Time
Date: February 4, 2019
Position Summary
Responsible for overall operation of the Agency’s Section 8 Programs and for ensuring all housing units covered by the program(s) meet HUD and local inspection requirements. Performs managerial, supervisory, and administrative tasks involved in planning, organizing, coordinating, and directing efforts to provide low income housing through the Agency’s leased housing programs. Responsible for the Agency receiving at least a satisfactory rating concerning HUD agency scoring systems such as Section 8 Management Assessment Program (SEMAP) and other future HUD required evaluation systems. The duties listed below are illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.
Responsibilities
Undertakes and performs the following and all other work-related duties as assigned.
  1. Plans, directs, manages, and monitors all facets of the Agency’s Section 8 Program and staff to ensure compliance with HUD guidelines and regulations, the Agency’s Administrative Plan, federal, state, and local regulations, laws, ordinances, and Agency policies as required and to achieve the highest possible rating under HUD’s Section 8 Management Assessment Program (SEMAP) or other HUD evaluation systems.
  2. Plans, supervises, and monitors daily overall activities, documentation, and report submissions of the Agency’s Section 8 housing programs. Makes effective policy, administrative, and management decisions on routine activities in operation of the programs.
  3. Projects, on a continuing basis, Section 8 turnover to ensure a sufficient stream of participants are in process to fully utilize the available voucher funding and to maximize program administration fees
  4. Reviews, interprets, and implements rules, regulations, and legislation pertaining to Section 8 and recommends changes to Agency policies and procedures as appropriated.
  5. Monitors overall compliance with rules and regulations pertaining to Housing Quality Standards (HQS) inspections and ensures timely completion of inspections as required.
  6. Makes recommendations and/or decisions regarding families continuing to receive assistance, noncompliance, and fraud and supervises employees assigned to monitor same.
  7. Supervises the applications process to ensure the timely and accurate processing of new applicants from the program waiting list; oversees appropriate checks and balances on applicant processing. Oversees admissions activities such as: preparation of contracts for new tenants, tenant orientations, showing units, etc.
  8. Oversees the determination of utility allowances. Analyzes utility rates and other services in developing and maintaining the utility allowance schedules.
  9. Monitors selection of tenants to ensure compliance with federal requirements concerning selection preferences, etc. Works to ensure that participants, tenants, and landlords are held accountable to Agency and HUD program rules.
  10. Assists landlords/owners and tenants in resolving controversies, and makes recommendations to the Executive Director.
  11. Responsible for responding/submitting corrective action plan to HUD for any discrepancies/findings with the program during HUD’s review of the following: SEMAP, income discrepancies, Admin Plan, remote reviews, VMS reviews and others.
  12. Ensures that appropriate required reports, Board actions, and legal responses required by the Agency and HUD are prepared and presented in a timely manner.
  13. Oversees and participates in the preparation of and coordination of the Agency’s Section 8 annual budget and monitors expenditures during the year.
  14. Prepares and submits all funding applications for relevant programs. Monitors program outreach efforts for the Section 8 assistance programs and evaluates results.
  15. Reviews and evaluates data for the Agency’s jurisdiction to ensure compliance with HUD regulations for rent reasonableness determination.
  16. Collects and electronically submits, reviews, and corrects Form HUD-50058, and retrieves and monitors the following reports in PIC: Late annual re-exam, Late HQS Inspections, Rent Calculations, and Reporting Rate.
  17. Monitors monthly disbursements of funds to landlords in other jurisdictions (portable) and tracks reimbursements of funds owed to the Agency.
  18. Supervises staff, providing ongoing assistance to support a positive and productive working environment. Approves and oversees the selection, employment, training, direction, supervision, utilization, discipline, and termination of department employees and makes recommendations for other personnel-related activities. Sets standards, frameworks, performance indicators and protocols, identifying necessary responses to overcome performance issues and take appropriate action where required.
  19. Coordinates interrelated program functions with other departments.
  20. Coordinates with the finance department to perform year-end Form 1099 preparation.
  21. Successfully maintains positive Agency image and working relationships with the community and local, state, and federal government officials.
  22. Attends professional meetings, seminars, and conferences to keep abreast of new trends, activities, and concepts in the Section 8 program. Supports, assists, and works with other Agencies and affiliated organizations in joint efforts; which are mutually beneficial.
  23. Participates in community activities and functions relevant to Agency objectives; maintains membership and participates in appropriate community service organization(s) activities.
  24. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
Education and Experience
Associates degree in Business, Public Administration, or a closely related field from an accredited college or university and five (5) years of experience in property management or low income housing with increasing responsibility in a senior supervisory capacity or an equivalent combination of education, training, and experience resulting in the ability to fulfill the essential job duties of the position.
The following Certifications must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Executive Director or his/her designee:
  • Occupancy Specialist
  • Rent Calculation
  • Enterprise Income Verification System (EIV)
  • Fair Housing
Knowledge and Skills
  1. Thorough knowledge of the principles, techniques and practices of subsidized housing management including organization, management, maintenance, and operation of subsidized units and Section 8 Program; federal, state, and local housing regulations and operating requirements; and the ability to apply that knowledge to perform the essential functions of the position.
  2. Thorough knowledge of Section 8 eligibility and rent calculation requirements, as required by HUD and Housing Quality Standard (HQS) Inspection Program
  3. Thorough knowledge of the principles, techniques, and practices of budget development and administration; financial planning, budget planning and analysis; and the ability to apply that knowledge to perform the essential functions of the position.
  4. Requires strong interpersonal, oral, and written communication skills; the ability to effectively communicate and interact with individuals of varying social, cultural, economic, professional, and educational backgrounds including the ability to effectively deal with individuals who may be angry, argumentative, or disagreeable; the ability to act with tact, good judgment, and discretion; and to maintain the confidentiality of matters as appropriate.
  5. Thorough knowledge of the modern principles, practices, and techniques of personnel management, training, and performance evaluation.
  6. Good knowledge of procurement regulations.
  7. Thorough knowledge of the modern principles, practices, and techniques of budgeting and accounting.
  8. Skill in addressing the public and other bodies and presenting information in a clear, organized, and convincing manner.
  9. Ability to accurately and completely document in writing appropriate events and activities.
  10. Ability to plan, direct, and supervise the work of others, to delegate responsibility and authority, and to hold subordinates accountable for tasks assigned.
  11. Ability to read and comprehend relatively complex material.
  12. Ability to identify operational problems and develop effective solutions.
  13. Ability to establish and maintain effective working relationships with subordinates, co-workers, and persons outside the Agency.
  14. Ability to prepare clear and concise narrative and statistical reports and deal effectively with situations requiring tact and diplomacy, yet firmness.
  15. Ability to operate appropriate Agency computer equipment and software packages.
  16. Ability to communicate in English and Spanish is desirable.
Supervision Controls
The Section 8 Administrator receives instructions from the Executive Director regarding Agency goals, priorities, and special assignments. The employee routinely works without the direction of the Executive Director and is free to develop methods, deadlines, and/or objectives. When instructions are received, they are usually specific and detailed because they apply to unusual and rarely occurring situations. Normally the Section 8 Administrator makes independent decisions pertaining to situations not covered by specific guidelines but the Executive Director is consulted in serious or unusual circumstances. The work of the employee is reviewed for progress, achievement of goals as appropriate to the circumstances, and compliance with procedures.
Under normal conditions, the Section 8 Administrator makes general assignments to staff in the Section 8 Department specifying priorities, deadlines, and objectives. The Section 8 Administrator frequently makes specific assignments to department staff. Assignments to staff will include what is to be done, deadlines, quality, quantity, and priority. The employee supervises managerial and clerical employees and monitors the work of multiple work units. Also, responsible for administering disciplinary action plan as needed, appraisals, training, etc. to subordinates.
Guidelines
Guidelines followed by the Section 8 Administrator include established policies and procedures, traditional practices, published laws, regulations, handbooks, codes, and ordinances. Materials used vary with the issues and the entities involved, and independent research is necessary depending on the activity and/or project requirements.
Complexity
The Section 8 Administrator performs a variety of related tasks which are typically routine in nature. Problems or issues such as available resources, budget, objectives, timing, and duration of a project can be moderately to extremely complicated to resolve. Usually, the employee determines what needs to be done and how The employee may regularly make decisions regarding conflicting data, while ensuring productivity and quality standards are met.
Scope and Effect
The Section 8 Administrator’s work affects a considerable portion of the Agency’s total housing program and the tenants assisted by the Agency. Effective and efficient accomplishment of work by the employee contributes significantly to the Agency’s ability to provide adequate housing to the county’s low-income tenants.
Personal Contacts
The Section 8 Administrator’s personal contacts are mostly with other employees, landlords, city code enforcement, political representaties, community leaders, government and non-profit agencies, business firms, and tenants assisted by the Agency. Contact serves multiple purposes including: giving or gaining information, planning, coordinating, and advising motivating, influencing, directing persons or groups, and justifying, defending, negotiating, and resolving matters and issues concerning leased housing.
Physical Requirements
  1. Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files and records, and eyestrain from working with computers and other office equipment.
  2. Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties.
  3. Must be able to bend, stoop, push, and pull in the performance of office-related duties.
  4. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
  5. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  6. Must have vision and hearing corrected to be able to perform essential job functions.
  7. Must maintain a professional appearance and portray a positive image for the Agency.
  8. Must maintain punctuality and attendance as scheduled.
  9. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment
Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated.
Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work an unusual work schedule.
  3. Must work with the highest degree of confidentiality.
  4. Must be available for occasional overnight travel for training.
  5. Must pass a criminal background check.
The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.
Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.
Disclaimer: The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.
Section 8 Receptionist
Reports To: Section 8 Administrator
Department / Division: Section 8
FLSA: Non-Exempt
Employment Status: Full-Time
Date: September 14, 2017
Position Summary
The employee is responsible for greeting clients via telephone or in person and provides administrative support to the department and staff. The employee performs general office work and various administrative support functions. Responsible for the Agency receiving at least a satisfactory rating concerning HUD agency scoring systems such as Section 8 Management Assessment Program (SEMAP) and other future HUD required evaluation systems. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.
Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Answers telephone, screens calls, and greets visitors in a courteous, professional manner. Response to general inquiries and information about the establishment, location, department or office staff within the organization or services provided. Refers calls and/or visitors to other employees or departments as appropriate. Secures and transmits routine information on Agency programs as directed.
  2. Greet visitors in a courteous, professional manner, ascertains the nature of their business. When clients are dropping off paperwork, scanned and make copies then enter into the system with the prospective caseworker’s name.
  3. Responsible in maintaining copiers and mailing equipment.
  4. Provides assistance to the staff to ensure overall departmental efficiency by preparing, setting up, and prepare generated letters, memorandums, reports and other documents as assigned, and track work requests appropriately. Including maintaining and collecting various records, files, reports and documents.
  5. Responsible in opening, logging and distributing all in-coming mail and faxes. Receives Fed-Ex and UPS packages and send it to the appropriate department. Makes copies and assembles documentations, for shipping and mailing.
  6. Prepares documentations and research information on applicant/tenant to assist staff for interviews. Maintain all schedule appointments for the Agency and notify the appropriate Staff upon arrival of scheduled appointments.
  7. Creates files for landlords, requesting information on Deed of Trust, verifying insurance on landlords or any other information needed to assist Staff. Prepare new landlords with packages and ensure all information is provided.
  8. Assists staff in contacting clients for information or send information. Contact clients for signatures required, and/or sends out pink notices.
  9. Responsible for data entry on all terminated units in the move out log. Check terminated date and case workers name box them and labels boxes for storage.
  10. Assist occupancy technician with paperwork for tenants.
  11. Reviews and log in complaints, adjust any discrepancies and tenant adjustments.
  12. Maintains lobby area in a neat, presentable, and orderly style.
  13. Alerts Administration/Supervisor of all disturbances and inappropriate behavior.
  14. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
Education and Experience

High School diploma or possession of a certificate of equivalence of High School Achievement (GED). Two (2) years experience as a Receptionist and/or clerical office experience with basic bookkeeping ability.

Knowledge and Skills

Good knowledge of general office practices and procedures, including business English and arithmetic.

  1. Knowledge of operation of a multi-line telephone system and usage of correct telephone etiquette.
  2. Ability to use a 10-key calculator and data entry. Must type a minimum of 45 wpm.
  3. Comprehensive knowledge of Housing rules, regulations, HUD procedures and policies.
  4. Ability to treat callers, customers and visitors with unfailing courtesy, attentiveness and have a professional attitude.
  5. Ability to meet and deal tactfully and courteously with the public and to establish and maintain effective working relationships with other employees.
  6. Considerable skills in operating computer equipment, software packages, and general office machines.
  7. Ability to communicate clearly and concisely orally and in writing.
  8. Proper English grammar and usage, vocabulary, arithmetic, punctuation and spelling.
  9. Ability to accurately and completely document in writing appropriate events and activities.
  10. Ability to communicate in English and Spanish is desired.
Supervision Controls

The employee receives assignments and instructions from the Section 8 Administrator. Course of action, deadlines, and priorities may be established by procedure, the supervisor, or the employee, depending on the assignment. The employee initiates routine activities without supervisory direction. Problems or situations not covered by instructions are normally referred to the supervisor for resolution. The employee’s work is reviewed for accuracy, completion, and compliance with policies and procedures. The employee has no supervisory responsibilities.

Guidelines

The employee performs routine duties by following established HUD and Agency policies and procedures. These guidelines cover most job-related situations and the employee occasionally is required to use independent judgment in making decisions. If guidelines do not cover a situation, the employee normally consults the supervisor.

Complexity

The employee performs a variety of related, routine, and generally repetitive tasks. The course of action is determined by the supervisor and by established procedures. The employee may coordinate, integrate, and/or prioritize tasks.

Scope and Effect

The employee’s work affects other employees and clients. Successful accomplishment of administrative and managerial tasks by the employee can enhance the Housing Agency’s ability to provide quality service to its clients.

Personal Contacts

Most of the employee’s contacts are with Agency employees, tenants, and landlords. The purpose of the contacts is to give or exchange information, provide services, make decisions, negotiate, and resolve problems. Most contacts are structured or confidential in nature and the employee is expected to use normal tact and courtesy.

At times, contacts may be skeptical, uncooperative, unreceptive, hostile, or willing to express different viewpoints and objectives.

Physical Requirements
  1. Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files and records, and eyestrain from working with computers and other office equipment.
  2. Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties.
  3. Must be able to bend, stoop, push, and pull in the performance of work-related duties.
  4. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
  5. Must have vision and hearing corrected to be able to perform essential job functions.
  6. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  7. Must maintain a professional appearance and portray a positive image for the Agency.
  8. Must maintain punctuality and attendance as scheduled.
  9. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. Must pass a criminal background check.
  3. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer: The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

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