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Employment Opportunities

Join the Team

Join the Housing Authority of the City of Laredo in the quest to provide safe, decent, and sanitary housing to its communities. We encourage you to become part of our team and benefit from our competitive compensation, excellent benefits package, and pleasant work environment.

LHA provides all permanent full time employees with Health Insurance upon completion of their two month probationary period and a Retirement Plan, Life Insurance, Annual Leave, and Sick Leave upon the completion of their six month probationary period.

Applications

Employment applications are available at the Housing Authority of the City of Laredo Administration Building, 2nd Floor.

You may also download the application on this website and submit in person, fax or by email listed.

Applications, resumes, and other supporting documentation may be submitted via email, fax, postal mail, or in person Monday-Friday between the hours of 8am-12pm and 1pm-5pm at:

Housing Authority of the City of Laredo
2000 San Francisco Ave.
Laredo, Texas 78040
956.722.4521
956.722.6561 (fax)

hremail

Change lives by joining us. We bring assistance to the community and collaborate on making a difference.

Benefits

Health Insurance

The Housing Authority provides and covers 100% of the premium of Health Insurance through Blue Cross Blue Shield of Texas. A buy up plan is available.

Retirement Plan

LHA Employees are provided with a Retirement Plan through Housing Authority Retirement Trust (HART). The Housing Authority contributes 9% of the employee’s actual worked wages towards their plan. Employees are responsible for contributing 2% of their gross wages towards their own plan.

Life Insurance

The Housing Authority provides a Life Insurance of two times (2x) the salary of the employee. Additional coverage may be purchased.

Annual/Sick Leave

Hours of annual and sick leave are accrued at six months from the date of hire.  Each pay period an employee will earn four (4) hours for annual and four (4) hours for sick.

Elected Benefits

LHA employees may elect to purchase additional insurance coverage from the offered policies:

  • Vision
  • Dental
  • Life
  • Cancer
  • Accidental Death/Dismemberment
  • Air Evac Lifeteam
  • Legal Shield
  • Short-Term Disability

Direct Deposit Option

Direct deposit is a banking option that allows the transfer of funds without the hassle associated with paper checks. This is a free service that allows us to deposit you pay check directly into your personal checking or saving account. Download and turn in this form to our finance department.

Direct Deposit Form

Official Standard Holidays

Authorized Day

New Year’s

Martin Luther King Day

President’s Day

Good Friday

Memorial Day

Independence Day

Labor Day

Veteran’ s Day

Thanksgiving Day

Christmas Eve

Christmas Day

Personal Holiday

When Observed

January 1st.

Third Monday in January

Third Monday in February

Friday before Easter Sunday

Last Monday in May

July 4th

First Monday in September

November 11th

Fourth Thursday in November
Friday after Thanksgiving

December 24th

December 25th

Scheduled & Approved by Supervisor

Positions Available

IT Assistant / Graphic Designer
Title: IT Assistant / Graphic Designer
Reports To: Director of IT
Department/Division: Information Technology
FLSA Status: Non-Exempt
Employment Status: Full-Time
Date: August 18, 2018
Position Summary

Under direction of the Director of IT, performs technical support and maintenance of information systems hardware and software including physical installation, assembly, and configuration of personal computers, telecommunication devices and equipment. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position. To plan, analyze, design, and create official agency marketing materials that educate and inform both internal and external audiences about LHA’s mission, people, programs, and services.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Provides basic technical support for telephone, office hardware/software, and desktop systems to agency users.
  2. Performs operational tasks (i.e. data transfers, backups, preventative maintenance) and assists with special projects as needed.
  3. Works with department supervisors or others to ensure support needs are being met effectively and in a timely manner.
  4. Gathers pertinent information from all the remote locations from appropriate staff to produce the Public Housing Performance Report and to assist with generating the Executive Director’s Report. Information includes (in part): Daily Rounds, 50058 errors, rent collection, work orders and re-exams.
  5. Prepares reports and power point presentations for departments, staffers, the Executive, Director and / or Board of Commissioners.
  6. Maintains records of resolved and pending support issues and provides them in an organized and timely manner to provide to the Director of IT as required.
  7. Attends staff meetings to report on and resolve recurrent support issues.
  8. Maintains and/or enhances professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional organizations as applicable.
  9. Provides creative support for web graphic needs.
  10. Formats text and graphics, creates graphs and charts from data; coordinates proofing and corrections.
  11. Prepares electronic files according to commercial printer’s requirements and checks printer proofs.
  12. Compiles and organizes information from multiple formats including (but not limited to) hard copy, Word, Excel, and Adobe Acrobat.
  13. Provides preliminary proofing of text and reviews final product to ensure it is complete and accurate.
  14. Coordinates with departments, staffers, and/or other designated persons to design and produce a variety of official agency publications and marketing collateral which may include brochures, catalogs, print ads, posters, fliers, booklets, mailers, PowerPoint slides, reports, letterheads, letter layouts, cover letters, business cards, mailers, promotional merchandise, and other publications / projects as needed.
  15. Originates design concept and layout for materials including photo selection, digital manipulation, and font usage adhering to agency brand standards; generate updates and changes as needed.
  16. Collaborates with staff and consults with copywriters on text that accompanies the design to ensure the needs of the agency, the message the design should portray, and its appeal to end users is effective.
Education and Experience

Completion of a two (2) year Commercial Design / Graphics Design regimen either at a High School or College, two (2) years’ experience in course work in graphic / commercial design and troubleshooting business computers and software, or an equivalent combination of education, training, and experience resulting in the ability to fulfill the essential job duties of the position.

Knowledge and Skills
  1. Must have advanced PC hardware and software troubleshooting skills.
  2. Must have advanced skills and knowledge in approaches and systems and be able to use independent judgment and possess decision-making ability.
  3. Must be able to function as a lead worker and be able to perform the same work as those directed; must be able to oversee work quality, provide training and instructions and schedule work.
  4. Ability to establish and maintain effective, professional and tactful working relationships with co-workers and persons outside the Agency.
  5. Ability to evaluate customer satisfaction, develop cooperative associations and utilize resources for continuous improvement.
  6. Ability to write reports, prepare business letters, expositions, and summaries with properly formatted punctuation, spelling and grammar, using all parts of speech.
  7. Ability to analyze data and information and prepare complex reports, graphs, charts, presentations, videos, and/or spreadsheets and to summarize findings.
  8. Ability to communicate in English and Spanish is desired.
  9. Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  10. Knowledge of graphic design theory, typography, color theory.
  11. Technical expertise with graphic design and print production software (preferably Adobe CS4+, Photoshop and Illustrator).
  12. Publication layout and design.
  13. Working knowledge of commercial printing requirements and practices.
  14. Creativity and innovation in generating designs.
  15. Must be able to effectively manage tight deadlines and multiple tasks in a fast-paced work environment.
  16. Effectively use organizational and planning skills with an attention to detail, follow through, and adherence to brand standards.
  17. Effectively use self-discipline and initiative to work both independently and in teams, budgeting time and meeting deadlines and production schedules.
  18. Effectively use initiative to stay updated on the latest trends and practices in marketing and graphic design.
Supervision Controls

The employee receives instructions from the Director of IT or his superiors. Courses of action, deadlines and priorities are established by policy, procedure, rule, regulation or the Director of IT or his superiors, depending upon the assignment. Normal duty assignments are performed by the employee based on his/her own judgment. Special projects are managed with varying levels of oversight. The employee has no supervisory duties.

Guidelines

Guidelines include established policies and procedures, traditional practices, reference material such as desk manuals, dictionaries, handbooks, federal regulations and the Internet. If guidelines do not cover a situation, the employee consults the Director of IT. Sound judgment, consistency and accuracy are needed to successfully perform duties.

Complexity

The IT Assistant performs a wide variety of non-routine tasks. The employee must identify the work that needs to be done based on critical need and impact to Agency operations and determine how to accomplish it, while exercising considerable judgment regarding the impact and avoidance of downtime as a result of decisions.

Some difficulty may be experienced in performing multiple user/department projects that are time-sensitive, while maintaining a high degree of accuracy and judgment.

Scope and Effect

The employee’s work affects the Agency as a whole. By creating marketing materials that will represent the Agency, the employee will have a hand in establishing the public image of the Agency. Also, by providing support to Agency staffers, the employee will help to ensure that staffers are able to effectively and efficiently achieve their goals and missions.

Personal Contacts

The employee has contact with a broad range of individuals including: co-workers, outside professionals, contractors, vendors, and other business firms that provide services. Personal contacts serve multiple purposes including: giving or exchanging information, providing services, to make decisions, resolve problems, motivate and negotiate.

Physical Requirements
  1. Must be able to sit and/or stand for up to eight (8) hours at a time while performing work duties.
  2. Work may involve some physical exertion, such as kneeling, crouching, reaching, carrying or lifting and eyestrain from working with computers and other office equipment.
  3. Must be able to lift up to forty (40) pounds without assistance.
  4. Must be able to bend, stoop, push, and pull in the performance of duties.
  5. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
  6. Must have vision and hearing corrected to be able to perform essential job functions.
  7. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  8. Must maintain a professional appearance and portray a positive image for the Agency.
  9. Must be able to maintain punctuality and attendance as scheduled.
  10. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted and ventilated.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work an unusual work schedule.
  3. Must be available for occasional overnight travel for training.
  4. Must pass a criminal background check.
  5. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Leasing & Occupancy Technician
Title: Leasing & Occupancy Technician
Reports To: Director of Section 8
Department/Division: Section 8
FLSA Status: Non-Exempt
Employment Status: Full-Time
Date: August 17, 2018
Position Summary

Responsible for implementing the Agency’s Section 8 Program’s leasing and occupancy policies and procedures in accordance with HUD, federal, local and other applicable laws, rules, policies and procedures. Performs a variety of tasks related to admission and occupancy. Responsible for the Agency receiving at least a satisfactory rating concerning HUD agency scoring systems such as Section 8 Management Assessment Program (SEMAP) and other future HUD required evaluation systems. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Responds courteously to calls, written requests, and e-mails from participants, service providers, and other authorized agencies and representatives to answer questions, and provide information and assistance as appropriate regarding the Section 8 program and portability process.
  2. Schedules and conducts re-examination interviews with tenants as assigned, following proper verification methods/processing for each re-examination in accordance with HUD and Agency policies and procedures. Assists in examination and resolution of income discrepancies as necessary.
  3. Counsels participants and landlords on Section 8 Program, briefing them on rights privileges, obligations and responsibilities; Prepare Housing Assistance Payment (HAP) Contracts and Leases, and contacts landlords an participants to ensure their execution in accordance with program requirements.
  4. Collects and reviews interim transfer and re-certification information, evaluates, verifies, and calculates information and rent for recertification and move-in. Explains rent calculation to tenants and assists with completion of recertification materials as necessary. Prepares and sends appropriate notices of rent adjustments in accordance with HUD regulations.
  5. Conducts annual re-examination of Section 8 tenants, prepares lease agreements and negotiates HAP Contracts; Ensures proper verification methods/processing for each re-examination in accordance with HUD and Agency policies and procedures. Examines and resolves income discrepancies as necessary.
  6. Initiates Termination of Assistance of families for non-compliance, or non-performance, or other grounds in conformance with established Agency policy and procedures.
  7. Processes portability billing in the system to ensure payment of initial Public Housing Agency (PHA). Enters incoming billing from other PHA to ensure that the correct rent is being paid on behalf of the tenant. Makes appropriate changes in system information in a timely and accurate manner.
  8. Coordinates background information checks of tenants to be recertified. Performs final eligibility verifications.
  9. Based on information and Waiting List data, contacts eligible applicants to offer available units in accordance with Agency policies and procedures.
  10. Reviews lease documents for accuracy and completeness and execute leases.
  11. Assists in preparation and distribution of notices of rent violations and assists Section 8 Administrator with lease enforcement.
  12. Prepares/completes Form HUD-50058 in an accurate and timely manner and sends to the Section 8 Administrator for quality control review prior to timely electronic submission to the PIC system.
  13. Ensures proper verification methods/processing for each re-examination in accordance with HUD and Agency policies and procedures. Examines and resolves income discrepancies as necessary.
  14. Reviews and discusses non-compliant tenant issues with Section 8 Administrator to ensure clients are provided with reasonable opportunity to meet requirements to remain in compliance.
  15. Enters move-in and move-out data into system, as needed.
  16. Processes and maintains files and correspondence associated with the leasing/occupancy process.
  17. Maintains account information such as present rent, and coordinates other collections due, late payment notification, and reconciliation of rent and other charges collected throughout the month with appropriate personnel.
  18. Accurately updates the system with system notes and ensures compliance with program requirements and regulations. Reviews tenant/applicant files/folders and verification forms for accuracy and completeness and accurately inputs data into computer in a timely manner.
  19. Processes Veterans under the Veteran’s Affairs Supportive Housing (VASH) program leasing and occupancy regulations.
  20. Compiles statistical data and prepares reports related to completed recertification, applicant folders, occupancy, and tenants as required.
  21. Processes and maintains files and correspondence associated with the leasing/occupancy process in an accurate and timely manner.
  22. Documents and investigates tenant complaints and schedules appointments to discuss and initiate solutions or refers to Section 8 Administrator as appropriate to the situation.
  23. Ensures privacy and maintains security of confidential materials.
  24. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets. (Standard)
Education and Experience

High School diploma or (GED) and three (3) years’ experience in the housing or social services field, or an equivalent combination of education and experience sufficient to fulfill essential position functions.

The following Certifications must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Executive Director or his/her designee:

  • Occupancy Specialist
  • Enterprise Income Verification System (EIV)
  • Rent Calculation
  • Fair Housing
Knowledge and Skills
  1. Working knowledge of federal, state, and local laws, rules, and regulations and Agency policies and procedures pertaining to Section 8 Housing Choice Voucher Program.
  2. Thorough knowledge of interviewing techniques and record maintenance.
  3. Ability to meet and deal tactfully and courteously with the public.
  4. Ability to understand and follow moderately complex written and oral instructions, communicate and relate to persons of diverse backgrounds and abilities.
  5. Ability to make routine decisions in accordance with established administrative rules, regulations and policies, to explain the re-examination process to tenants in an objective and impartial manner.
  6. Working knowledge of the operation of the Agency’s computer system and applicable software.
  7. Knowledge of basic math principles sufficient to perform calculations for determining rent, resolving discrepancies, PIC and EIV errors.
  8. Working knowledge of interviewing techniques and record maintenance.
  9. Ability to prepare clear, concise reports and make appropriate recommendations within scope of responsibility.
  10. Ability to use basic office equipment such as telephone, fax, copier, and computer.
  11. Ability to communicate clearly, concisely, verbally and in writing.
  12. Ability to establish and maintain an effective working relationship with other employees.
  13. Ability to deal effectively with situations requiring tact and diplomacy.
  14. Ability to communicate in English and Spanish is desirable.
Supervision Controls

The employee receives instructions from the Section 8 Administrator. The employee plans and carries out routine work activities with minimal supervision and independently resolves problems that arise. The employee receives specific instructions when complaints are brought to the attention of the supervisor, and when the supervisor is contacted by the employee for direction. The employee’s work is reviewed periodically for conformance to Agency policies and attainment of objectives. The Leasing & Occupancy Technician has no supervisory duties.

Guidelines

The employee performs routine duties by following established HUD and Agency policies and procedures. These guidelines cover most job-related situations and the employee may use independent judgment in making decisions within established parameters and area of expertise. If guidelines do not cover a situation, the employee normally consults the supervisor. Guidelines are generally specific and clear.

Complexity

The employee performs a variety of related, routine, and generally repetitive tasks. The course of action is determined by the supervisor and by established procedures. The employee may coordinate, integrate, and/or prioritize tasks.

Scope and Effect

The employee’s work affects tenant families, managers, other agencies, and other Agency personnel. The employee’s efforts can enhance the Agency’s continuing efforts to provide adequate leased housing to low-rent housing families on a timely basis and at reasonable rates.

Personal Contacts

Personal contacts are with all of the above persons and groups. The purpose of such contacts is to obtain and provide information and verify, document and record information submitted by tenants, and other Agency activities.

Physical Requirements
  1. Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files, records, and office supplies, and eyestrain from working with computers and other office equipment.
  2. Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties.
  3. Must be able to bend, stoop, push, and pull in the performance of office related duties.
  4. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
  5. Must be able to establish and maintain effective working relationships with co-workers and clients and perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  6. Must maintain a professional appearance and portray a positive image for the Agency.
  7. Must maintain punctuality and attendance as scheduled.
  8. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. Must be available for occasional overnight travel for training.
  3. Must pass a criminal background check.
  4. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Leasing Specialist
Title: Leasing Specialist
Reports To: Director of Housing Management
Department/Division: Housing Management
FLSA Status: Non-Exempt
Employment Status: Full-Time
Date: June 15, 2018
Position Summary

Responsible for performing general clerical work and assigned duties pertaining to, and in accordance with, the Agency’s Housing Management leasing and occupancy policies and procedures and HUD, federal, local and other applicable laws, rules, policies and procedures. Performs complex administrative and confidential support role to assist the Director of Housing Management in accomplishing the function of the Housing Department. Responsible for the Agency receiving at least a satisfactory rating concerning HUD agency scoring systems such as Public Housing Assessment System (PHAS) and other future HUD required evaluation systems. The duties listed below are illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Answers inquiries concerning policies and practices associated with the application and/or re-examination processes in a courteous and professional manner or routes/directs inquiries to appropriate staff.
  2. Provides assistance to the Director of Housing Management to ensure overall efficiency by composing, preparing, setting up, and proofreading confidential correspondence, agreements, summaries, memoranda, statistical tables, presentations, forms, and reports from verbal direction, relevant information from a variety of sources, and/or knowledge of Agency policy and procedures and presents the information in a clear and understandable format.
  3. Develop and recommends a marketing plan to address vacancies. Market and recruit qualified applicants for the waiting list.
  4. Establishes and monitors the Intake function, including, but not limited to determination of eligibility, wait lists, purges, contact letters and the maintenance of files/information required by local, state and federal regulation.
  5. Verifies applicant income, eligibility and suitability. Determines preference and maintains waiting list. Determines tenant’s rent amount in accordance with established procedures in an accurate and auditable manner.
  6. Provides orientation to new residents by explaining the lease provisions clearly, quoting correct prices, explaining provisions of resident handbook and other Agency polices; escorting prospective residents to inspect the unit; explaining amenities in the community; and discussing other important issues. Orientations should be provided on initial move-in and during annual reexaminations periods. Draws up and executes contracts.
  7. Performs verification, substantiation, and research regarding a variety of eligibility data supplied by current or prospective residents including income, legal status, and social services assistance. Obtains background checks through submissions to Agency’s approved third-party investigative service to obtain and/or verify background information.
  8. Utilizes internet, telephone, email, site visits and inspections to obtain information to process paperwork on residents using Enterprise Income Verification (EIV) when necessary.
  9. Periodically reviews applicant files and updates information on prospective tenants and places non-respondents in inactive files.
  10. Reviews lease documents for accuracy and completeness prior to execution of leases by authorized personnel.
  11. Ensures appropriate annual recertification of residents and calculation of interim adjustments and entry of data into computer database. Monitors, prepares, and distributes annual recertification and interim adjustment notices.
  12. Explains rent calculation to tenants and assists with completion of recertification materials as assigned. Prepares and sends appropriate notices of rent adjustments in accordance with HUD regulations.
  13. Schedules and conducts re-examination interviews with tenants, following proper verification methods/processing for each re-examination in accordance with HUD and Agency policies and procedures. Conducts examination and resolution of income discrepancies as necessary.
  14. Participates in review and discussion regarding non-compliant tenant issues with Director of Housing Management to ensure clients are provided with reasonable opportunity to meet requirements to remain in compliance.
  15. Responsible for move-in/move out procedures, monitoring of service contracts, and timely response to resident service request, ensuring smooth operations, productive communications, and effective understanding during all interpersonal contacts.
  16. Accurately, enters move-in and move-out data into system, as needed.
  17. Processes and maintains files and correspondence associated with the leasing/occupancy process in an accurate and timely manner.
  18. Maintains account information such as present rent and other collections due, late payment notification, and reconciliation of rent and other charges collected throughout the month with appropriate personnel.
  19. Maintains assigned case records regarding terminated contracts and assistance or reduction of assistance and accurately updates system on all assigned cases and HUD forms in accordance with HUD regulations and Agency policy.
  20. Reviews resident/applicant files/folders and verification forms for accuracy and completeness and accurately inputs data into computer in a timely manner.
  21. Collects rent, security deposit, and maintenance charges, issues receipts, and maintains accurate records in accordance with Agency policy. Computes rent correctly and accurately verifying all income sources such as assets, net cash, asset income and wages.
  22. May compile statistical data and prepare reports related to Public Housing completed recertification, applicant folders, occupancy, and residents within level of expertise.
  23. Ensures privacy and maintains security of confidential materials.
  24. Conducts interviews for community service for all non-compliant members.
  25. Maintains a complete and accurate daily log tracking work orders generated, closed, and in progress, and updates status of all pending work orders. Maintains complete and accurate work order files for each unit.
  26. Interacts with Attorney to initiate court proceedings against residents for non-payment of rent within time frame allowed by law to expedite cases; issues eviction notices when necessary.
  27. Monitors lease violations and delinquent rent roll; oversees issuance of delinquent notices and late payment charges and initiates eviction process when warranted, ensuring appropriate court documents are filed in a timely manner and appears as necessary. Monitors abandoned units.
  28. Reviews and monitors the Tenant Account Receivables (TAR) report, maintains it at a ratio of less than 1.5%, and carries out the accounts receivable/rent review and collection process in a timely manner. Accepts rental payments and processes in accordance with Agency procedures. Follows up on delinquencies by arranging late payment agreements, collecting rent on both projects, scheduling grievance hearings, or initiating the eviction process as appropriate.
  29. Conducts annual needs assessment to develop plans to best meet the needs of people with disabilities.
  30. Provides information on program services and requirements on the phone, in person, or through home visits, as appropriate, and explains procedures and program processes, client’s rights or makes referrals to other community agencies
  31. May be responsible for the purchase of office and other administrative supplies for the property in accordance with the Agency’s procurement policy.
  32. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
Education and Experience

High School diploma or GED equivalence required. Associate’s Degree in Public Service or Business Administration from an accredited college or university is desired. Experience in the housing or social services field desirable.

The following Certifications must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Executive Director or his/her designee:

  • Occupancy Specialist
  • Enterprise Income Verification System (EIV)
  • Rent Calculation
  • Fair Housing
Knowledge and Skills
  1. Ability to learn federal, state, and local laws, rules, and regulations and Agency policies and procedures pertaining to public housing as appropriate to position.
  2. Working knowledge of interviewing techniques and record maintenance.
  3. Ability to meet and deal tactfully and courteously with the public.
  4. Ability to work well with elderly, and/or persons with mental and physical disabilities.
  5. Knowledge of the Fair Housing Act, Section 504.
  6. Ability to understand and follow moderately complex written and oral instructions, communicate and relate to persons of diverse backgrounds and abilities.
  7. Ability to make routine decisions in accordance with established administrative rules, regulations and policies, to explain the re-examination process to residents in an objective and impartial manner.
  8. Working knowledge of the operation of the Agency’s computer system and applicable software.
  9. Knowledge of basic math principles sufficient to perform essential job functions.
  10. Ability to prepare clear, concise reports and make appropriate recommendations within scope of responsibility.
  11. Ability to use basic office equipment such as telephone, fax, copier, and computer.
  12. Ability to communicate clearly, concisely, verbally and in writing.
  13. Ability to establish and maintain an effective working relationship with other employees.
  14. Ability to deal effectively with situations requiring tact and diplomacy.
Supervision Controls

The employee receives instructions and supervision from the Director of Housing Management. The employee receives specific instructions when complaints are brought to the attention of the supervisor, and when the supervisor is contacted by the employee for direction. The employee’s work is reviewed frequently and closely for accuracy, conformance to Agency policies, and attainment of objectives. The Leasing Specialist has no supervisory duties.

Guidelines

The employee performs routine duties by following established HUD and Agency policies and procedures. These guidelines cover most job-related situations and the employee may use independent judgment in making some decisions within established parameters and area of expertise as appropriate to the situation. If guidelines do not cover a situation, the employee normally consults the supervisor. Guidelines are generally specific and clear.

Complexity

The employee performs a variety of related, routine, and generally repetitive tasks. The course of action is determined by the supervisor and by established procedures. The employee may coordinate, integrate, and/or prioritize tasks.

Scope and Effect

The employee’s work affects resident families, managers, other agencies, and other Agency personnel. The employee’s efforts can enhance the Agency’s continuing efforts to provide adequate leased housing to low-rent public housing families on a timely basis and at reasonable rates.

Personal Contacts

Personal contacts are with all of the above persons and groups. The purpose of such contacts is to obtain and provide information and verify, document and record information submitted by residents, and other Agency activities.

Physical Requirements
  1. Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files, records, and office supplies, and eyestrain from working with computers and other office equipment.
  2. Must be able to sit or stand for up to eight (8) hours at a time while performing work duties.
  3. Must be able to bend, stoop, push, and pull in the performance of office related duties.
  4. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
  5. Must be able to establish and maintain effective working relationships with co-workers and clients and perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  6. Must have vision and hearing corrected to be able to operate office equipment and fulfill essential job functions.
  7. Must maintain a professional appearance and portray a positive image for the Agency.
  8. Must be able to maintain punctuality and attendance as scheduled.
  9. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. Must be available for occasional overnight travel for training.
  3. Must pass criminal background check.
  4. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Facilities Specialist
Title: Facilities Specialist
Reports To: Director of Housing Management
Department/Division: Housing Management
FLSA Status: Non-Exempt
Employment Status: Full-Time
Date: June 15, 2018
Position Summary

Performs a wide variety of tasks involving maintenance of all Agency dwelling and non-dwelling facilities, grounds, storage areas, distribution systems, and automotive equipment and fixtures. These tasks are to be performed at a level that supports the Agency’s efforts to achieve the highest rating on HUD’s evaluation systems. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Plans, directs, and supervises daily activities of maintenance and clerical personnel and establishes objectives and priorities for the department. Plans, schedules and reviews daily maintenance work orders and assignments with maintenance personnel, provides guidance and assistance to employees as needed to perform assigned work.
  2. Oversees all phases of housing maintenance risk controls. Develops work safety programs and monitors maintenance employees work to ensure that safety rules are followed.
  3. Diagnoses problems and makes recommendations on general repairs to the interior/exterior of buildings and facilities and maintains furniture and equipment pursuant to UPCS in the fields of plumbing, carpentry, electrical, mechanical, and related trades.
  4. Assists the Director of Housing Management in the decision making process of future maintenance priorities and the coordination between private contractors and maintenance crew. Develops, schedules, and manages a preventive maintenance program designed to retain Agency properties in safe operating condition.
  5. Provides departmental input concerning the Agency’s overall operating budget and assists in preparation of annual budget. Monitors all departmental expenditures to ensure operations remain within approved budget.
  6. Makes recommendation on whether to repair or replace damaged property. Makes estimates for time and materials needed for a variety of maintenance tasks such as electrical, and gas, water, and sewer lines and the upkeep of community grounds. Ensures procurement protocol is followed and, within established parameters, submits recommendation for acquisition of proper equipment, materials, appliances, supplies, and services to meet project and Agency needs in a timely manner.
  7. May recommend major purchases of materials based on anticipated changes in prices or on unusual availability situations. Balances cash flow considerations against possible price savings.
  8. Develops specifications and standardizations for inventory of necessary equipment, maintenance, and repair needs and monitors usage quantities and frequency through review of inventory reports to track utilization of resources. Calculates and analyzes trends and projections to establish minimum and maximum inventory levels and reorder quantities.
  9. May maintain and update the specifications for the Agency’s property insurance, commercial general liability insurance, auto insurance, and fidelity bond as needed to manage risk and related costs.
  10. Acts as liaison and advocate for the Agency regarding damage claims, personal property loss claims, or general liability suits against the Agency. Coordinates activities with the insurance provider.
  11. Establishes training program for maintenance personnel and oversees on-the-job training of employees, develops effective plans and procedures to improve maintenance operations, and ensures departmental performance follows federal assessment programs.
  12. Performs regular walk-by inspections of Agency properties to identify and resolve unsafe or unsatisfactory conditions requiring maintenance. Addresses any safety issues or hazardous conditions immediately.
  13. Solicits competitive quotes from vendors. Meets with contractors during preparation of assessment reports, schematic designs, etc., to ensure achievement of Agency maintenance objectives. Reviews reports, studies, and bid documents to ensure conformance with Agency criteria and HUD requirements as appropriate. Monitors work performed for quality assurance.
  14. Monitors special programs and coordinates the preparation of regular activities and status reports. Analyzes program effectiveness and recommends program changes to the Director of Housing Management.
  15. Coordinates inspection of damage to Agency-owned properties with maintenance personnel and makes determinations regarding any resident responsibility for repair. Coordinates assessing resident charges with appropriate Agency personnel, in accordance with Agency protocol.
  16. Assesses and coordinates with appropriate Agency personnel to make appropriate arrangements for the Agency’s reimbursement for damages and/or losses caused by negligence of maintenance employees. Damages or losses caused by maintenance employees include, but are not limited to supplies, tools, checked-out tools and equipment
  17. Reviews and approves department staff timesheets to address discrepencies and/or verify accuracy of time spent relative to assignments.
  18. Attends meetings as needed to discuss matters concerning overall maintenance operations, ongoing projects, and performance of maintenance personnel. Serves as policy and program advisor to the Director of Housing Management regarding Agency effectiveness in implementation of its maintenance program and HUD standards, and other department wide standards.
  19. Prepares reports, statistical data, and records of maintenance information in an accurate and timely manner as required.
  20. Demonstrates continuous efforts to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service.
  21. Responds to after hour emergencies as required.
  22. May be required to track time, cost and revenue for Project Based Management.
  23. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
  24. Undertakes and performs other work-related duties as assigned including work in other functional areas to cover absences or provide relief, to equalize peak work periods, or otherwise balance the workload.
Education and Experience

An Associate degree in Construction Management, Engineering, or Industrial Arts or related program. Five (5) years of progressively responsible experience in construction, contracting or maintenance. Two (2) years or more of managerial or supervisory experience in maintenance construction or contracting, or an equivalent combination of education and experience.

The following Certifications must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Executive Director or his/her designee:

  • Fair Housing
  • Certified Apartment Maintenance Technician (CAMT)
  • Uniform Physical Condition Standards (UPCS)
Knowledge and Skills
  1. Work requires supervising and monitoring performance for a regular group of employees or department including input on hiring/disciplinary action and work objectives/effectiveness, performance evaluations, and realigning work as needed. A first-line supervisor typically performs these functions.
  2. Must have a working knowledge of all aspects of electrical, carpentry, plumbing, landscape, roofing and pest control.
  3. Thorough knowledge of techniques, methods, and materials used in refrigerant recovery and abatement in compliance with EPA evacuation systems, 13 and 14 SEER, R22 Phase-out and use of R410A, and standards and/or Section 608 of the Clean Air Act of 1990 as amended, including final regulations, as well as, state and local prevailing codes.
  4. Thorough knowledge of techniques, methods, materials, and equipment used in HVAC maintenance and repairs and specialized knowledge to analyze and solve complex work-related problems.
  5. Thorough knowledge of the trade skills, methods, materials, tools and equipment used in maintaining dwelling and non-dwelling facilities.
  6. Thorough knowledge of federal, state, and local laws, regulations, regulations pertaining to public housing authorities as they relate to maintenance of Agency properties.
  7. Working knowledge of mathematical calculations and the principles, practices, and techniques of cost estimating and budgeting.
  8. Advanced ability to read and understand advanced literature, books reviews, technical journals, financial reports, and legal documents.
  9. Work requires spatial perception, and finger and manual dexterity.
  10. High level of communications skills.
  11. Computer skills (Excel, Word, etc.).
  12. Must understand life safety code, OSHA regulations.
  13. Ability to interpret complex laws, codes, and regulations.
  14. Ability to read and interpret blueprints/shop drawings, plans, and specifications.
  15. Ability to conduct safety and property inspections.
  16. Must be able to establish and maintain effective working relationships with other Agency employees, subordinates, residents, contractors, vendors, and other persons outside the Agency.
Supervision Controls

The Facilities Specialist receives instructions from the Director of Housing Management daily regarding assignments, priorities, deadlines, and project parameters. The employee is generally free to develop methods, priorities, and/or objectives and make modifications within boundaries set by the supervisor. Normally, the employee makes independent decisions pertaining to situations not covered by specific guidelines, but the supervisor is consulted in serious or unusual circumstances. The Facilities Specialist’s finished work project is reviewed closely for compliance with procedures and achievement of goals

The Facilities Specialist gives assignments to maintenance personnel, specifying priorities, deadlines, and objectives. Assignments to staff will include what is to be done, deadlines, quality, quantity, and priority. The Facilities Specialist instructs, assigns, plans, and reviews work of staff and recommends solutions, discipline, evaluations, hiring, and discharge of employees.

Guidelines

Guidelines followed by the Facilities Specialist include handbooks and reference materials, established policies and procedures, traditional practices, applicable laws, regulations, and building ordinances/codes. Upon personal initiative, the employee may perform independent research and/or obtain informal guidance and assistance from other applicable sources.

Complexity

The Facilities Specialist performs a wide variety of non-routine tasks in the overall performance of essential job functions. The course of action is determined by established procedure, the Director of Housing Management, or the employee. Tasks frequently have to be coordinated, integrated, and/or prioritized. Usually, the employee determines what needs to be done and how to accomplish it through creative thinking and methodologies. The employee must coordinate costs, resources, and timing, throughout the overall process. Thorough knowledge of all aspects of maintenance issues is required to successfully achieve Housing Agency objectives.

Scope and Effect

The employee’s work affects the Agency’s total housing program and the residents assisted by the Agency. Effective and efficient accomplishment of work and management goals by the employee is essential to the Agency’s ability to achieve its basic mission to provide housing that is decent, safe, and sanitary.

Personal Contacts

The Facilities Specialist has contact with coworkers and management staff, residents, and contractors. Personal contacts serve multiple purposes including: giving or gaining information, planning, coordinating, advising, motivating, providing services, and making decisions. At times, it may be difficult to reach agreement with contacts. Ensuring accurate information is readily available and encouraging cooperation among individuals promotes attainment of common goals.

Physical Requirements
  1. Work is performed both indoors and outdoors, and involves physical exertion common to the construction, rehabilitation, and maintenance industries, such as long periods of standing and walking on rough terrain.
  2. Normal physical activity can be tedious and require heavy lifting, carrying, and prolonged standing, walking, reaching, bending, pushing, pulling, kneeling, crouching, stooping, climbing, balancing and lying prone. The employee must use arm strength to manipulate hand tools such as saws, sanders, and jointers.
  3. Work sometimes involves moderate risks and discomfort common to architects, engineers, and contractors; and may require occasional use of personal protective equipment.
  4. Must be able to sit or stand for up to eight hours at a time while performing work duties.
  5. Must be able to bend, stoop, push, pull, carry, lift, climb, kneel, or crawl in the performance of work-related duties.
  6. Must have a sense of balance sufficient for standing on a ladder of at least six (6) feet in height for an extended period.
  7. Must be able to use fingers bilaterally and unilaterally to operate job-related equipment.
  8. Must be able to operate hand tools, power tools, and equipment (e.g., drills, wrenches, hammers, pliers, electrical [Ohm] meters, saws, threaders, plumbing snakes, etc.)
  9. Work requires spatial perception, and finger and manual dexterity.
  10. Must have normal color perception to differentiate colors of electrical wiring, etc.
  11. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  12. Must have vision and hearing corrected to be able to legally operate a vehicle in various environmental and traffic conditions and perform essential job functions.
  13. Ability to meet aggressive deadlines and manage multiple priorities.
  14. Must maintain a professional appearance and portray a positive image for the Agency.
  15. Must maintain punctuality and attendance as scheduled.
  16. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work is performed indoors and outdoors. During outdoor work, the employee is subjected to various weather and temperature extremes as well as occasional exposure to mechanical or electrical shock hazards, dusts, and mists. The employee may be required to use goggles, gloves, masks, safety boots, or other personal protective equipment. Work indoors involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work after office hours on the on-call work schedule.
  3. Must work with the highest degree of confidentiality.
  4. Must be available for occasional overnight travel for training.
  5. Must pass employment drug screening and criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Property Manager
Title: Property Manager
Reports To: Director of Housing Management
Department/Division: Housing Management
FLSA Status: Exempt
Employment Status: Full-Time
Date: May 30, 2018
Position Summary

Responsible for overall management, operations, and admissions for one or more properties in the Agency’s conventional Housing Management programs and providing regular reports on fiscal and occupancy status. The Property Manager is responsible for monitoring budgets, preparing reports of activities and fiscal status, monitoring operating practices and procedures. Responsible for the Agency receiving at least a satisfactory rating concerning HUD agency scoring systems such as Public Housing Asset System (PHAS) and other future HUD required evaluation systems. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Reviews and monitors Tenant Account Receivable (TAR) report and carries out the accounts receivable/rent review and collection process in a timely manner. Accepts rental payments and processes in accordance with Agency procedures. Follows up on delinquencies by arranging late payment agreements, collecting rent on both projects, scheduling grievance hearings, or initiating the eviction process as appropriate.
  2. Runs reports on a daily basis for outstanding balances, deposits, adjustments and records the adjustments with proper documentation. Assures that everything balances before running the end of day report.
  3. Ensures compliance with applicable HUD guidelines as well as federal, state, and local regulations, laws, ordinances, and the Agency’s administration of programs.
  4. Maintains an accurate cash drawer and balances daily.
  5. Responds to inquiries concerning policies and practices associated with the application and/or re-examination processes in a courteous and professional manner.
  6. Assists applicants in completion of forms and identification of required documents.
  7. Conducts daily rounds and home visits and inquire if tenants need assistance.
  8. Reviews applications and documentation for completeness, logs applications, and accurately inputs data into computer.
  9. Prepares and sends written requests for income verification. Obtains, verifies, and calculates all sources of income and resources to determine financial eligibility of applicants.
  10. Ensures that all requirements for written, independent verification of information are met in an appropriate and timely manner.
  11. Based upon a review of all information assembled, identifies factors that indicate a particular type of residential complex or unit that may be required to meet specialized individual needs.
  12. Oversees the orientation and briefing process for new tenants.
  13. Completes the reexamination and interim review process, including the interviewing of applicants, completion of application forms, verification of family size and income data, determination of eligibility, calculation and/or adjustments to be made, establishing of priority for housing, determination of unit size, and maintenance of the waiting list to ensure compliance with HUD regulations and the Agency’s Administrative Plan
  14. Prepares, coordinates and oversees the proper disposition of, all paperwork relating to renting or vacating housing units in accordance with established procedures.
  15. Responsible for entering, submitting and maintaining tenant information through electronic PIC system.
  16. Prepares and submits 50058 report in a timely manner.
  17. Responsible for move-in/move out procedures, monitoring of service contracts, and timely response to tenant service requests, ensuring smooth operations, productive communications, and effective understanding during all interpersonal contacts.
  18. Performs annual and new move-in/move-out, housekeeping, and emergency inspections, and re-inspections. Ensures Uniform Physical Condition Standards (UPCS) Protocol adhered to in performance of Real Estate Assessment Center (REAC) inspections as assigned. Oversees preparation of move-in/move-out adjustments and requests. Ensures receipt of all relevant paperwork.
  19. Informs tenants of REAC inspections and accompanies REAC inspector on inspections.
  20. Performs walk-by inspections, at least monthly, of buildings and grounds to ensure maintenance of curb appeal and tenant compliance with applicable lease provisions. Issues citations when necessary and provides oversight of effective resolution of unsatisfactory conditions with tenants.
  21. Effectively handles complaints and legal matters within area of expertise as assigned, including in-house grievance procedures. Resolves conflicts and complaints among tenants, if possible, to mitigate detrimental effects and/or avoid continued grievances.
  22. Monitors lease violations and delinquent rent roll; oversees issuance of delinquent notices and late payment charges and initiates eviction process when warranted, ensuring appropriate court documents are filed in a timely manner and appears as necessary. Monitors abandoned units.
  23. Interacts with Attorney to initiate court proceedings against tenants for non-payment of rent within time frame allowed by law to expedite cases; issues eviction notices when necessary.
  24. Assists in achieving maximum rent receivable collections for all properties. Maintains Fraud list and charge offs and in conjunction with the Director of Housing Management, initiates court proceeding against tenants for nonpayment of rent.
  25. Monitors, reviews and analyzes housing management data and prepares monthly, quarterly, and annual and/or other reports as required addressing occupancy, delinquency rates, and other related information in a timely manner.
  26. Responsible for achieving maximum occupancy and minimum turnover rate at all properties by actively promoting Housing Management activities.
  27. Oversees all maintenance and Capital Improvement activities, identifies the physical conditions of Agency properties, and makes certain they are maintained in marketable condition. Oversees the procurement of architectural and engineering services, contractors, and other professional services for ongoing and future plans and developments.
  28. Oversees all Resource Center activities, ensuring the delivery of effective on-site services offered to the residents at the assigned property.
  29. Process open service work orders and emergency service work order and maintain status until service is completed and closed out.
  30. Maintains continual and ongoing communication with tenants, resolves concerns to foster a feeling of pride in their units and the community, and a sense of belonging to the Agency family.
  31. Prepares outreach programs and send information to the community and other social service agencies and advertises in the newspaper.
  32. Seeks out financial support for needy families, gives referrals to disabled and elderly tenants in need of assistance with housekeeping and works with Child Protective Services, Adult Protective Services, and Area on Aging.
  33. Confers with Security Officers and interacts with Police Department as required; Reviews Offense Reports which include all calls in and around the Agency, identifies lease violations, documents, sends letters to tenants and maintains all incidents violations in tenant files.
  34. May be responsible for purchase of office and supplies for units in accordance with the Agency’s procurement policy
  35. Schedules pest control annually.
  36. Coordinates the improvement of communication and cooperation between tenants and management by staying knowledgeable of, and ensuring tenants are informed of, new rules, laws, regulations, etc., as interpreted by the Agency. Meets periodically with tenants to outline changes and/or new directions in policies and programs.
  37. Counsels tenants who are not complying with policies and procedures, having economic, health, or social problems, and have delinquent rent problems. Ensures tenants are appropriately notified of lease violations, eviction proceedings. Ensures referral of tenants to appropriate social services personnel when indicated. Works closely with other Agency departments in coordination of efforts to ensure that tenants receive available services.
  38. Responsible for deterring and preventing tenant fraud and abuse through participation in the Agency’s program to prevent fraud and abuse, through rent review, verification of income, counseling, prosecution, etc.
  39. Attends training as necessary to learn new skills and to review rules, regulations and policies.
  40. Reviews and remains current on all relevant rules and regulations concerning appropriate Agency housing programs, as well as applicable local, state, and federal laws, regulations, codes, and Agency rules, regulations, and administrative plan.
  41. Attends relevant Agency meetings to exchange information and further the development and implementation of processes and activities to enhance overall performance, effective operations, and maintainance of optimum lease-up rates.
  42. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
Education and Experience

Associate degree in Business, Public Administration, or Social Sciences from an accredited college or university and at least three (3) years of progressively responsible experience in management or in an administrative capacity in property management or low-income housing, or an equivalent combination of education, training, and experience resulting in the ability to fulfill the essential job duties of the position.

Knowledge and Skills
  1. Thorough knowledge of Agency policy and procedures as they pertain to property management and occupancy.
  2. Thorough knowledge of HUD rules and regulations that apply to Housing Management.
  3. Working knowledge of laws and standards that apply to Housing Management property management, such as Fair Housing Laws, OSHA Standards, local and state building codes.
  4. Basic knowledge of building maintenance, fire prevention, and liability reduction principles.
  5. Working knowledge of the operation of the Agency’s computer system and applicable software.
  6. Working knowledge of the agencies that provide assistance and services to tenants, including knowledge of eligibility requirements.
  7. Knowledge of mathematics and general accounting procedures sufficient to perform calculation required for summarizing rent collections, making deposits, rent adjustments, and assisting the Director of Housing Management in preparation of the annual operating budget and long-term budgets.
  8. Ability to maintain required records such as tenant files, vacancy reports, etc.
  9. Ability to procure goods and services in accordance with Agency procurement procedures and in keeping with the approved operating budget for the property.
  10. Ability to read and interpret policies and guidelines in order to make sound decisions.
  11. Ability to prepare clear, concise reports and make appropriate recommendations within scope of responsibility.
  12. Ability to operate appropriate Agency computer equipment and software packages.
  13. Ability to communicate clearly and concisely, both orally and in writing. Ability to communicate on the level of the listener, recognizing when information has been misunderstood, and the ability to rectify any misunderstanding as needed.
  14. Ability to communicate in English and Spanish.
  15. Skilled in analyzing situations in order to identify problems and offer possible solutions.
  16. Eligibility for coverage under PHA fleet auto insurance.
Supervision Controls

The Property Manager receives instructions primarily from the Director of Housing Management. Normally, the employee plans and carries out work activities with minimal supervision and independently resolves problems that arise. The employee receives specific instructions when problems are brought to the attention of the supervisor and when the supervisor is contacted by the employee for direction. The employee’s work is reviewed for accuracy and compliance with Agency policies, federal, state, and local regulations and attainment of objectives.

The Property Manager gives instructions to subordinates that are generally broad and nonspecific; however, instructions are occasionally direct and specific to address a particular situation or problem. Employee monitors the work of subordinates for accuracy, completeness, conformity to policy, achievement of goals and objectives, evaluates employee job performance, and recommends hiring, training, firing, and disciplinary actions.

Guidelines

Guidelines followed by the Property Manager include established policies and procedures, traditional practices, published laws, regulations, handbooks, codes, and ordinances. Materials used vary with the project and the entities involved, and independent research is necessary depending on the activity requirements. These guidelines cover most job-related situations and the employee is often required to use independent judgment in making decisions within established parameters and area of expertise. When unusual situations arise or when clarification or guidance is called for, the employee consults with the Director of Housing Management.

Complexity

The employee performs related duties following established and specific Agency policies and procedures, applicable local, state, and federal regulations, traditional practices, and information from training and reference materials. The course of actions is determined by the circumstances, assessment of critical issues, supervisor input, and by established procedures and applicable regulations. The employee may coordinate, integrate, and/or prioritize tasks. Routinely, the employee may adapt procedures to the circumstances and make decisions concerning tenant or maintenance problems, collections, and property management issues using personal judgement based on prior experience.

Difficulty may be experienced in making final application determinations and in applying appropriate HUD and PHA criteria in situations such as counting or exempting individuals’ income.

Scope and Effect

Property Managers are key employees in the management and operation of affordable Housing Management and their work affects tenants, coworkers, Agency profitability, community groups, and support agencies on a continuing basis. Successful accomplishment of duties by the employee enhances the Agency’s image in the community and its ability to meet its overall mission of providing housing that is decent, safe, and sanitary.

Personal Contacts

The employee’s personal contacts are mostly with local officials (police, city council members, City Code Enforcement), outside service agencies, contractors, advertising contacts, social workers, other employees, and tenants assisted by the Agency. The purposes of these contacts are to obtain or provide information, plan and coordinate, and to advise, motivate, influence, or direct subordinates or others, and justify, defend, negotiate, or resolve matters and issues concerning Housing Management.

Contact often requires negotiation and/or handling of controversial matters, and may include dealing with skeptical, uncooperative, unreceptive, and hostile individuals, and potentially volatile situations.

Physical Requirements
  1. Work is principally sedentary, but may involve some physical exertion during on-site visits with tenants or staff members and inspections of units and/or facilities.
  2. Must be able to sit or stand for up to eight (8) hours at a time while performing essential work duties.
  3. Must be able to bend, stoop, push, and pull in the performance of essential job-related duties (e.g. moving or carrying objects or materials).
  4. Must be able to use fingers bilaterally and unilaterally to operate job-related equipment.
  5. Must have vision and hearing corrected to be able to perform essential job functions.
  6. Must be able to work around various fumes, odors, and dusts.
  7. Must maintain a professional appearance and portray a positive image for the Agency.
  8. Must maintain punctuality and attendance as scheduled.
  9. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  10. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated, but also involves working outdoors during visits to housing developments, sites, dwellings, or facilities.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. Must be available for occasional overnight travel for training.
  3. Must pass a criminal background check.
  4. Must work with the highest degree of confidentiality.
  5. 5. Must achieve a Public Housing Management Certification within one (1) year from date of hire.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Assistant Property Manager
Title: Assistant Property Manager
Reports To: Property Manager
Department/Division: Housing Management
FLSA Status: Non-Exempt
Employment Status: Full-Time
Date: May 30, 2018
Position Summary

Responsible for assisting in managerial and administrative work involving the management and operation of Agency properties. Responsible for the Agency receiving at least a satisfactory rating concerning HUD agency scoring systems such as Public Housing Assessment System (PHAS) and other future HUD required evaluation systems. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Assist Property Manager in reviewing and monitoring Tenant Account Receivable (TAR) report and carries out the accounts receivable/rent review and collection process in a timely manner. Accepts rental payments and processes in accordance with Agency procedures. Follows up on delinquencies by arranging late payment agreements, collecting rent in person, scheduling grievance hearings, or initiating the eviction process as appropriate. Testifies in court if necessary.
  2. Processes all accounts receivable billing (rents, collection, work order charges, misc. charges, lock out charges, etc.) and apply late fees or adjustment to account. Create daily rent deposits and balance cash draw. Provides tenants with deposit and rent receipts. Closes out and balances draw. Makes bank deposits as required
  3. Makes daily rounds and home visits and discusses tenants’ needs in relation to their home environment, identifying any issues or any needs tenants may have.
  4. Meets with prospective tenants, identifies their housing needs, and interviews them to determine eligibility based on established criteria.
  5. Checks all aplicants and new hires through Enterprise Income Verification System (EIV) .
  6. Provide move-in orientation to new tenants showing vacant units to prospective tenants, assists in processing applications, quotes price, describes features, discusses terms of lease, and communicates property and community amenities and available neighborhood services.
  7. Maintains quality control on tenant records and files to ensure consistency and compliance with regulations and program requirements.
  8. Processes move-outs in accordance with Agency policies and procedures, including conducting move-out inspections and exit interviews, prorating of rent, calculating applicable charges, recommending retention or return of security deposit if applicable, and tracking and closing tenant files. Create a list of terminations and prepares lease termination report
  9. Coordinates the proper disposition of all paperwork relating to renting or vacating housing units in accordance with established procedures.
  10. Coordinates and schedules preventative maintenance program by identifying repairs and upgrades needed, assessing damages, reporting maintenance repairs and upgrades needed to maintenance personnel, and performing daily walk-by inspections of building and grounds to identify and resolve unsafe or unsatisfactory conditions requiring maintenance.
  11. Receives calls from tenants and/or Property Manager requesting maintenance services and determines whether the nature of the work orders is of an urgent, emergency, or a routine nature. Prioritizes by categories, enters data into computerized system, and routes to appropriate maintenance personnel
  12. Maintains a complete and accurate daily log tracking work orders generated, closed, and in progress, and updates status of all pending work orders. Maintain complete and accurate work order files for each unit.
  13. Conducts annual and follow-up housekeeping inspections.
  14. Acts as liaison with tenant associations, assesses tenants’ concerns, investigates tenant complaints, schedules conferences to discuss and initiate solutions, informs tenants of policy changes, and may assist in development of tenant activities, making suggestions for improved participation in tenant activities and implementation of tenant incentive programs.
  15. Refers tenants to the social services agencies when indicated and cooperates with service providers. Recruits and works with groups and agencies capable of rendering pertinent assistance to tenants. Works closely with other Agency departments in coordination of efforts to ensure that tenants receive available services.
  16. Monitors tenant compliance with lease provisions, reports instances of tenant fraud and abuse to deter and/or prevent same, investigates and documents violations, advises Property Manager as appropriate, and communicates required remedies to tenants.
  17. Prepares packages for annual reexamination and interim review process, including the interviewing of applicants, completion of application forms, verification of family size and income data, determination of eligibility, establishment of priority for housing, determination of unit size to ensure compliance with HUD regulations and the Agency’s Administrative Plan.
  18. Maintains tenants files and related documentatinon regarding continuing eligiblity of the re-exam annually.
  19. Generates required reports in an accurate and timely manner, providing support documentation as appropriate.
  20. Reviews and keeps updated on all applicable rules and regulations concerning assisted housing programs, as well as applicable local, state, and federal laws, regulations, codes, and Agency rules, regulations, and administrative plan.
  21. Acts as Property Manager in his/her absence.
  22. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
Education and Experience

High School Diploma or GED required. Associate’s degree in Social Work, Public Administration, or closely related field from an accredited college or university desired. Three (3) years of Property Management experience, or an equivalent combination of education, training, and experience.

Knowledge and Skills
  1. Thorough knowledge of Agency operating policies and procedures; principles, practices and techniques, HUD regulations pertaining to low-rent housing; and services available through local social service agencies.
  2. Good knowledge of leasing agreement procedures, recertification process, public housing standards, and housing quality standards inspections.
  3. Thorough knowledge and experience in a housing assistance program or social services field.
  4. General knowledge of Landlord Law, procurement regulations, and OSHA requirements.
  5. Ability to accurately and completely document in writing appropriate events and activities.
  6. Ability to read and comprehend relatively complex material.
  7. Ability to establish and maintain effective working relationships with co-workers, and persons outside the Agency.
  8. Ability to communicate on the level of the listener, recognizing when information has been misunderstood, and the ability to rectify any misunderstanding as needed when explaining Agency policies and procedures.
  9. Ability to interview and counsel tenants and deal effectively with situations that require tact and diplomacy, yet firmness.
  10. Capable of managing competing demands and meeting productivity standards while handling frequent change, delays, and unexpected events.
  11. Ability to prepare clear and concise narrative and statistical reports.
  12. Ability to operate appropriate Agency computer equipment and software packages.
  13. Ability to communicate clearly, concisely, orally and in writing.
  14. Ability to communicate in Spanish and English.
Supervision Controls

The Assistant Property Manager receives instructions from and is accountable to the Property Manager. The employee receives specific instructions regarding areas with which the employee is not familiar, priorities, deadlines, when complaints are brought to the attention of the supervisor, and when the supervisor is contacted by the employee for direction. In familiar, regularly occurring duties, the employee plans and carries out work activities with minimal supervision and independently resolves problems that arise. The employee’s work is reviewed regularly and closely for accuracy, timeliness, and conformity to organizational policies, federal, state, and local regulations and attainment of objectives. The employee may assist the Property Manager by overseeing subordinates as required, but does not have supervisory duties assigned.

Guidelines

The employee performs routine duties by following established policies and procedures, applicable reference materials, published laws, regulations, handbooks, and training materials. These guidelines cover most job-related situations. The employee may require guidance from the supervisor in situations not covered by existing guidelines but has reasonable latitude in the performance of customary duties.

Complexity

The employee performs routine duties following established and specific Agency policies and procedures, applicable local, state, and federal regulations, traditional practices, and information from training and reference materials. The course of actions is determined by the circumstances, assessment of critical issues, supervisor input, and by established procedures and applicable regulations. The employee may coordinate, integrate, and/or prioritize tasks. Routinely, the employee may adapt procedures to the circumstances and make decisions concerning tenant or maintenance problems, collections, and management of staff using personal judgement based on prior experience.

Scope and Effect

Assistant Property Managers are key employees in the management and operation of Affordable, Commercial, and Public housing and their work affects tenants, Agency profitability, community groups, and support agencies on a continuing basis. Successful accomplishment of duties by the employee enhances the Agency’s image in the community and its ability to meet its overall mission of providing housing that is decent, safe, and sanitary.

Personal Contacts

The employee’s personal contacts are mostly with tenants, coworkers, local officials (police, judges), outside service agencies, utility companies, contractors, and advertising contacts. The purposes of these contacts are to obtain or provide information, plan and coordinate, and to advise, motivate, influence, or direct subordinates or others, and justify, defend, negotiate, or resolve matters and issues concerning public housing.

Regularly, contact requires negotiation and/or handling of controversial matters, and may include dealing with skeptical, uncooperative, unreceptive, and hostile individuals.

Physical Requirements
  1. Work is performed indoors and outdoors and involves physical exertion which entails walking long distances, climbing stairs, carrying, and reaching. May also frequently stand for long periods at a time. Requires the ability to effectively deal with on-call after-hours emergencies.
  2. Must be able to sit or stand for up to eight (8) hours at a time while performing essential work duties.
  3. Must be able to bend, stoop, push, and pull in the performance of essential job-related duties (e.g. moving or carrying objects or materials).
  4. Must be able to use fingers bilaterally and unilaterally to operate job-related equipment.
  5. Must have vision and hearing corrected to be able to perform essential job functions.
  6. Must be able to work around various fumes, odors, and dusts.
  7. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  8. Must maintain a professional appearance and portray a positive image for the Agency.
  9. Must maintain punctuality and attendance as scheduled.
  10. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated, but also involves working outdoors during visits to housing developments, sites, dwellings, or facilities.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. Must be available for occasional overnight travel for training.
  3. May be required to work an unusual work schedule.
  4. Must pass a criminal background check.
  5. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Bibliotech Lab Technician
Reports To: Program Coordinator
Department / Division: Community Programs
FLSA: Non-Exempt
Employment Status: Part-Time
Date: February 27, 2018
Position Summary
Provides instruction and assistance to patrons engaged in computer learning and instructional activities in the BibilioTech Digital Library. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.
Duties and Responsibilities
Undertakes and performs the following and all other work-related duties as assigned.
  1. Provides instruction and assistance to patrons in the use and application of computer aided learning and instructional software programs.
  2. Provides assistance to patrons in accessing and utilization of computer resources, (e.g., learning modules, Internet research etc.).
  3. Facilitates computer testing activities; maintains records and distributes to patrons accordingly.
  4. Performs basic troubleshooting of computers, software, and associated peripheral equipment; contacts vendors or Agency IT departments as required and arranges for repairs and maintenance.
  5. Develops, maintains, and updates schedules for a multi-program lab resource to ensure efficient and effective use of computer learning resources.
  6. Reinforces BibilioTech Digital Library policies and procedures to ensure a safe and educational learning environment.
  7. Prepares or assists in the preparation of instructional and vocational materials.
  8. Maintains accurate and complete records of patron’s educational progress and log sheets.
  9. Assists with special events on and off Agency site as required.
  10. Provides primary technical assistance support for computer hardware and software operations to end user.
  11. Completes applicable forms, schedules and instructional reports.
  12. Cleans and maintains computers, equipment and workstations.
  13. Maintains inventory of educational materials and equipment.
  14. Assists with procurement of new equipment, software, books and materials.
  15. Maintains and/or enhances professional and technical knowledge knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional organizations as applicable.
Education and Experience
Associate’s degree in Computer Science, Electronics, Management Information Systems or a closely related field and two (2) years’ experience in education, training or experience resulting in the ability to fulfill the essential job duties of the position.
Knowledge and Skills
  1. Ability to display knowledge of computer principles, techniques, procedures, software applications, and technical vocabulary related to community educational programs.
  2. Requires the ability to display knowledge of operating characteristics of automated information systems, associated computer hardware, and system applications utilized by the BibilioTech Digital Library.
  3. Ability to analyze, document and explain program failures to technical support staff to ensure that system problems may be rectified in a timely manner.
  4. Ability to display knowledge of the use of standard office machines, computers and classroom equipment and materials.
  5. Good knowledge of basic teaching methods and techniques.
  6. Good knowledge of techniques for dealing with children and patrons in an individual and group setting.
  7. Good knowledge of recordkeeping practices and principles.
  8. Ability to recognize problems and recommend solutions.
  9. Ability to motivate and engage patrons interest in learning activities.
  10. Ability to communicate effectively, both verbally and in writing.
  11. Ability to establish and maintain effective working relationships with co-workers, patrons, vendors and outside organizations.
  12. Must have advanced skills and knowledge in approaches and systems and be able to use independent judgment and possess decision-making ability.
  13. Must be able to make recommendations regarding policy development and implementation.
  14. Ability to evaluate patron and community partners satisfaction, develop cooperative associations and utilize resources for continuous improvement.
  15. Ability to analyze data and information and prepare complex reports, graphs, charts, and spreadsheets and to summarize findings.
  16. Ability to communicate in English and Spanish is desired.
Supervision Received and Given
The employee receives instructions from the Program Coordinator. Courses of action, deadlines and priorities are established by policy, procedure, rule, regulation or the Program Coordinator, depending upon the assignment. Normal duty assignments are performed by the employee based on his/her own judgment. Special projects are managed with little oversight. The employee has no supervisory duties.
Guidelines
Guidelines include established policies and procedures, traditional practices, reference material such as desk manuals, dictionaries, handbooks, federal regulations and the Internet. If guidelines do not cover a situation, the employee consults the Program Coordinator. Sound judgment, consistency and accuracy are needed to successfully perform duties.
Complexity
The Bibliotech Lab Technician performs a wide variety of non-routine tasks. The employee must identify the work that needs to be done based on critical need and impact to Agency operations and determine how to accomplish it, while exercising considerable judgment regarding the impact and avoidance of downtime as a result of decisions.
Some difficulty may be experienced in performing multiple user/department projects that are time-sensitive, while maintaining a high degree of accuracy and judgment.
Scope and Effect
The employee’s work affects the BibilioTech Digital Library and its users. Keeping Technical systems and components running and optimized enables the Library’s operational staff to deliver quality services to clients. Through appropriate Technical Systems administration, ensuring the Digital Library’s service delivery is not compromised, the Agency can more effectively and efficiently achieve its’ goals and mission.
Personal Contacts
The employee has contact with a broad range of individuals including: co-workers, residents, outside professionals, contractors, vendors, and other business firms that provide services. Personal contacts serve multiple purposes including: giving or exchanging information, providing services, to make decisions, resolve problems, motivate and negotiate.
Physical Demands
  1. Frequently moves objects weighing up to 10-25 pounds; occasionally moves objects weighing up to 50-75 pounds.
  2. Work environment involves some exposure to temperature variations and occasional exposure to high voltage equipment.
  3. Must be able to sit and/or stand for up to eight (8) hours at a time while performing work duties.
  4. Work may involve some physical exertion, such as kneeling, crouching, reaching, carrying or lifting and eyestrain from working with computers and other office equipment.
  5. Must be able to bend, stoop, push, and pull in the performance of duties.
  6. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
  7. Must have vision and hearing corrected to be able to perform essential job functions.
  8. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  9. Must maintain a professional appearance and portray a positive image for the Agency.
  10. Must be able to maintain punctuality and attendance as scheduled.
  11. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above
Work Environment
Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted and ventilated.
Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work an unusual work schedule.
  3. Must work with the highest degree of confidentiality.
  4. Must be available for occasional overnight travel for training.
  5. Must pass criminal background check.
The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are
guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.
Employment with The Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.
Disclaimer: The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.
Resource Center Coordinator
Title: Resource Center Coordinator
Reports To: Property Manager
Department/Division: Housing Management
FLSA Status: Non-Exempt
Employment Status: Part-Time
Date: May 31, 2018
Position Summary

Under the supervision of the Property Manager, the Resource Center Coordinator is responsible for providing on-site programmatic and administrative coordination for resident families that are attending LHA programs and activities. Serves as an on-site liaison and facilitator for program activities scheduled for residents. Works in consultation with the Program Coordinator to ensure smooth operation of the programs and activities. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position
if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Assists in the coordination and delivers on-site services offered to residents at the assigned properties.
  2. Provides leadership, support and serves as mentors to resident youth.
  3. Assists in the development of strategies in an effort to provide an alternative to drugs and other negative forces to the residents of the development.
  4. Assists in the development of program curriculum to benefit all different age groups.
  5. Implements outreach and recruiting plan by means of door-to-door outreach, preparation of flyers, attendance at Resident Council meetings and other informational meetings.
  6. Educates the residents about the services available and the policies and procedures of the program.
  7. Establishes working relationships and collaboration with local organizations and the community to secure mentors, tutors, monthly speakers, support and technical assistance in the areas of substance abuse prevention/intervention, computer learning technology, and the coordination of service delivery.
  8. Develops and implements a system of reporting program progress to the supervisor.
  9. Monitors families participating in programs and services.
  10. Evaluates effectiveness of programs and services for growth and development of member participants; modifies and/or makes recommendations for possible adaptations to meet the needs of residents.
  11. Assists in preparing monthly calendar of activities and newsletter for distribution.
  12. Assists in preparing monthly, quarterly and annual reports as needed.
  13. Tutors and assists youth on a daily basis with homework tasks; instructs computer basics; organizes field trips.
  14. Participates with youth during scheduled youth activities.
  15. Assists in the development and instructs youth on fun and educational crafts.
  16. Prepares to serve meals and takes attendance for Kid’s Café.
  17. Establishes and maintains open communication with parents regarding children’s dietary restrictions, allergies etc.
  18. Detects and ensures disposition of spoiled or unattractive food, defective supplies/equipment and or other unusual conditions.
  19. Meets with Health Inspector as required to ensure kitchen and practices are in compliance with City’s health code.
  20. Transports residents to and from scheduled youth activities.
  21. Maintains a log on the use of transportation vehicle.
  22. Procures and maintains inventory of all supplies, learning materials, equipment, and software required for use at each development.
  23. Maintains the development site in a clean and safe environment by implementing federal, state and local sanitation requirements.
  24. Attends professional development and other relevant training opportunities as required.
  25. Keeps all necessary records of food service operation and prepares reports as necessary.
Education and Experience

High school diploma or GED. Two (2) years direct experience working in child care; or a combination of experience and formal education may fulfill this requirement.

Knowledge and Skills
  1. Strong organizational skills with demonstrated leadership abilities.
  2. Ability to gather data, compile information and prepare reports.
  3. Good knowledge of procurement and inventory control procedures.
  4. Good knowledge of proper use of safety equipment.
  5. Ability to practice the highest standards of food and kitchen safety and sanitation.
  6. Ability to present foods in an attractive manner.
  7. Ability to provide effective supervision of any volunteers.
  8. Achieve a balance of sensitivity to the difficulties and concerns of individual disabled children.
  9. Ability to read, interpret and apply applicable laws, rules and regulations.
  10. Ability to make sound judgments based on information available.
  11. Communicate effectively orally and ability to understand and follow simple instructions.
  12. Ability to work evenings and weekends.
  13. Ability to establish and maintain effective working relationships with co-workers, residents and volunteers.
  14. Ability to deal effectively with situations that require tact and diplomacy, yet firmness.
  15. Ability to communicate in English and Spanish.
Supervision Controls

The employee receives instructions from the Property Manager. Generally, methods of accomplishing assignments are limited and within established procedures. Deadlines and priorities are generally set by the supervisor and the employee’s progress is monitored regularly. The employee’s work is reviewed generally for accuracy and completeness. The employee may supervise volunteers on an as needed basis.

Guidelines

All guidelines are generally oral and supplement established procedures. If a situation not covered by guidelines arises, the employee consults the supervisor for guidance.

Complexity

The employee performs a limited number of tasks that are repetitive and routine in nature and require little personal judgment or decision making. Instructions to the employee are detailed and specific. The course of action open to the employee is clear cut and specific.

Scope and Effect

The employee’s work primarily affects the residents throughout the housing developments. Performing work tasks effectively, efficiently and with compassion enhances relationships between residents and the Laredo Housing Authority. It improves resident status and provides long-term benefits in housing management. Ensures the programs for the residents are operated efficiently and effectively allowing residents to participate in a variety of services that will assist them in their efforts to be self-sufficient by obtaining employment and therefore decreasing the need for rental assistance.

Personal Contacts

The employee’s personal contacts are with other employees, residents, community volunteers, and other agencies. The purpose of such contacts is to bring community and resident services to the residents, foster resident pride, participation, and provide various kinds of support and assistance for individual families.

Physical Requirements
  1. Normal physical activity can be tedious and require heavy lifting, carrying, and prolonged standing, walking, reaching, bending, pushing, pulling, kneeling, crouching, stooping, climbing, balancing and lying prone. The employee must use arm strength to manipulate hand tools such as saws, sanders, and jointers.
  2. Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties.
  3. The employee may drive lightweight vehicles, and may be required to push, pull and/or lift objects, such as boxes of canned food, tables, or a tenant who must be helped into and out of a vehicle.
  4. Must be able to bend, stoop, push, and pull in the performance of work-related duties (e.g. moving or carrying objects or materials).
  5. Must be able to use fingers bilaterally and unilaterally to operate office equipment including computers, copiers, printers, facsimile machines, telephone, etc.
  6. Must maintain a professional appearance and portray a positive image for the Agency.
  7. Must maintain punctuality and attendance as scheduled.
  8. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work is primarily in the assigned development and performed both indoors and outdoors.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work an unusual work schedule.
  3. Must obtain food handler certification within ninety (90) days of employment.
  4. Must work with the highest degree of confidentiality.
  5. Must be available for occasional overnight travel for training.
  6. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Maintenance Aide
Title: Maintenance Aide
Reports To: Maintenance Mechanic
Department/Division: Housing Management
FLSA Status: Non-Exempt
Employment Status: Full-Time
Date: May 30, 2018
Position Summary

The Maintenance Aide performs a variety of general, basic maintenance and repair functions (below the level of a skilled Maintenance Mechanic) under close supervision in one or more of the crafts or trades. May work independently or be assigned to a crew of workers. May give assistance to skilled Maintenance Mechanics or be assigned to specific functions such as general maintenance and repair, and grounds duties. Employee performs carpentry, electrical, plumbing, welding, and general repairs in response to service requests and results of inspections of units in accordance with Uniform Physical Conditions Standards (UPCS) or other HUD required standards. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Assists in or makes minor repairs to plumbing systems by performing general work including rough piping for domestic water and sanitary sewer, repair/replacement/installation of plumbing fixtures such as sinks and bathtubs, installation of valves for shower, kitchen, and bath, replacing washers, mending burst pipes, repairing leaks, opening clogged drains, and performing other appropriate repairs/installations to meet or exceed housing quality standards.
  2. Assists in making carpentry repairs/replacements to damaged walls, roofs, woodwork, floors, gutters and downspouts, doors, door knobs, fences, gates, windows, doorbell, peepholes, door and window screens
  3. Assists in repairs and adjustments to various appliances and equipment (e.g., dishwashers, stoves, water heaters, refrigerators, electric motors, smoke detectors, etc.) and assists in replacement of appliances and equipment when necessary.
  4. Assists in installation and repair of electrical lighting systems, fuses, and other minor electrical repairs.
  5. Performs cleaning and assists with minor repairs on HVAC systems in accordance with manufacturer’s specifications.
  6. Prepares all interior/exterior wall surfaces for painting by removing electrical outlets and lighting fixtures, spreading drop cloths, scraping peeled paint, patching holes, taping and floating drywall, and/or sanding.
  7. Paints all prepared surfaces with a brush, roller, or spray equipment. Performs thorough clean-up of work area including removing drop cloths, masking paper and tape, and replacing fixtures, covers, and plates.
  8. Performs “make-ready” duties on vacant units and may clean office building, bathrooms, hallways, community rooms, laundry facilities, and community room kitchens, in accordance with Agency standards by performing the following duties:

     

    1. Sweeps, scrubs, waxes, and polishes floors using brooms, wet mops, scrapers, and/or heavy powered scrubbers and buffers
    2. Cleans rugs and carpeted floors using light-weight and or heavy powered vacuum cleaner, hand sweeper, or shampooer as appropriate.
    3. Washes and cleans windows, walls, ceiling, and fixtures, using ladders as needed
    4. Cleans, disinfects, and deodorizes lavatories, urinals. and toilet bowls. Cleans mirrors, sinks, faucet knobs, and scrubs and cleans enameled and ceramic walls and toilet partitions in restrooms
    5. Disconnects and cleans appliances.
    6. May spray/treat for insect and rodent control.
  9. Performs preventive maintenance as assigned such as checking smoke detectors, checking emergency lights, replacing light bulbs, cutting off water to sill cocks, cleaning dryer vents, changing furnace/air-conditioner filters, cleaning guttering, and adjusting exterior light timers.
  10. Reports all unusual circumstances such as vandalism, missing light bulbs or fixtures, missing smoke detectors, fire extinguishers to the supervisor.
  11. May assist in graffiti removal and/or repainting. May assist with painting of fire lanes, parking dividers, etc.
  12. Reports supply needs to the supervisor
  13. May assist in transporting, loading, and unloading of cabinets, counters, appliances, furniture, supplies, materials, etc., as assigned.
  14. May assist in mowing, landscaping, cutting trees and bushes and hauling off brush and debris
  15. May assist management/leasing staff with curb appeal functions which may include detailing model units, putting out balloons, banners, a-boards, etc.
  16. Cleans and maintains Agency-owned materials, lools, and equipment in a neat and orderly manner at all times. Maintains a neat and organized workshop area free of clutter and debris. Upon completion of maintenance task, all tools and excess supplies must be cleaned up and stored appropriately.
  17. Subject to on call rotation and after hours maintenance emergencies in accordance with Agency policies and procedures.
  18. Follows all established safety procedures and standards.
  19. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
Education and Experience

High School graduate or GEO desirable. Two (2) years’ experience in building maintenance or vocational training which involved training and/or experience in areas of carpentry, plumbing, and electrical repairs, or an equivalent combination of education and experience, preferably in multi-housing.

Knowledge and Skills
  1. Good knowledge of techniques, methods, materials, and equipment used in custodial activities and grounds keeping.
  2. Ability to understand and follow simple instructions.
  3. Skilled in use of various custodial and building maintenance tools and equipment as appropriate
  4. Ability to perform moderately strenuous physical activity.
  5. Ability to establish and maintain effective working relationships with other employees and tenants.
  6. Thorough knowledge of occupational hazards and applicable safety precautions of the assigned work.
  7. Ability to read and/or understand directions contained in repair manuals and instructions/warning on cleaning agents.
  8. Ability to communicate in English and Spanish is desired.
Supervision Controls

The employee receives instructions from the Maintenance Mechanic. Generally, methods of accomplishing duties are limited and within established procedures and parameters established by the supervisor. Deadlines and priorities are generally set by the supervisor and the employee’s progress is monitored regularly. The employee’s work is monitored during each phase of the assignment and reviewed for progress, compliance with procedures, and for quality and completeness. The employee has no supervisory responsibilities.

Guidelines

The employee follows established maintenance procedures and practices and service manuals in performing assigned tasks. If a situation not covered by guidelines arises, the employee consults the supervisor for guidance.

Complexity

Work performed by the employee is mostly routine and repetitive in nature. Some tasks require the exercise of personal judgment in making decisions on accomplishing assigned work. The employee must consider safety and liability issues, weather, and timeframes for accomplishing work.

Scope and Effect

The employee’s work primarily affects the Agency’s grounds and non-dwelling facilities. If accomplished properly, work efforts enhance the overall appearance of the developments and the surrounding community.

Personal Contacts

The employee’s personal contacts are primarily with tenants, other employees, vendors, city employees, and contractors. Contact with tenants is particularly important. The purpose of this is to give and obtain information necessary to do maintenance tasks efficiently, safely, and to document all actions. Conditions under which contacts occur can range from normal to stressful in an emergency situation, such as a gas leak or power failure.

Physical Requirements
  1. Normal physical activity can be tedious and require heavy lifting, carrying, and prolonged standing, walking, reaching, bending, pushing, pulling, kneeling, crouching, stooping, climbing, balancing and lying prone. The employee must use arm strength to manipulate hand tools such as saws, sanders, and jointers.
  2. Must be able to lift up to fifty (50) pounds without assistance.
  3. Must have a sense of balance sufficient for standing on a ladder of at least six (6) feet in height for an extended period of time
  4. Must be able to operate hand tools, power tools, and equipment (e.g. , drills, wrenches, hammers, pliers, electrical [Ohm] meters, saws, threaders, plumbing snakes, etc.)
  5. Work requires spatial perception, and finger and manual dexterity.
  6. Must be able to establish and maintain effective working relationships with co-workers, tenants, and persons outside the Agency and perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  7. Must be able to sit or stand for up to eight (8) hours at a time while performing work duties.
  8. Must be able to use fingers bilaterally and unilaterally to utilize job-related tools and equipment.
  9. Must have vision and hearing corrected to be able to legally operate a vehicle in various environmental and traffic conditions and perform essential job functions.
  10. Must have normal color perception to differentiate colors of electrical wiring, etc.
  11. Must maintain a professional appearance and portray a positive image for the Agency.
  12. Must maintain punctuality and attendance as scheduled.
  13. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

The employee works indoors and outdoors and is exposed to weather extremes. The employee may occasionally be subjected to electrical shock hazards, dangerous heights, dangerous chemicals (e.g. , solvents, etc. ), and skin irritants. The employee may be required to use goggles, gloves, masks, lumbar support belts, safety boots, and other personal protective equipment.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work after office hours on the on-call work schedule.
  3. Must work with the highest degree of confidentiality.
  4. Must be available for occasional overnight travel for training.
  5. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Director of Community & Economic Development
Title: Director of Community & Economic Development
Reports To: Executive Director
Department/Division: Community & Economic Development
FLSA Status: Exempt
Employment Status: Full-Time
Date: April 27, 2018
Position Summary

Responsible for developing and monitoring all Capital Fund Program (CFP) modernization and new development activities, Rental Assistance Demonstration (RAD) Conversion and Digital Library in the interest of the Agency. Responsible for contract and project management and ensures compliance with contract documents and specifications. These tasks are to be performed at a level that supports the Agency’s efforts to achieve the highest rating on HUD’s evaluation systems. Other duties include maintaining a filing system, and assisting with special projects. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Assists the Executive Director in the oversight of short term and long-range planning for demolition, physical improvements, new/existing modernization and development and other economic development projects.
  2. Responsible for overseeing implementation of the Agency’s Modernization Program. Performs administrative planning, managerial and supervisory work involving the administration and implementation of the CFP and RAD Conversion.
  3. Develops, plans and implements procedures for Agency modernization and new development activities, identifies the physical conditions of Agency properties, establishes improvement deadlines, analyzes problems, develops alternative solutions and makes recommendations to the Executive Director.
  4. Oversees the maintenance of accurate project files, the application of the Davis-Bacon Wage Rate regulations and other relevant wage requirements, and the preparation of project-related budgets, while ensuring compliance with federal, state, and local residential building requirements.
  5. Confers with the architect to ensure conformity to Agency criteria and Uniform Physical Condition Standards (UPCS) requirements.
  6. Oversees Energy Audits, RAD Tool, and proformas.
  7. Oversees financial reporting for each funding source, ensuring timely generation and distribution of annual reports.
  8. Identifies scope of work and prepares detailed cost estimates, cost evaluations, project options, and maintains cost database. Monitors contract-funding analysis and expenditures with reference to the adopted Agency budget and prepares quality assurance plan.
  9. Oversees the development of Request for Proposal and Qualifications (RFP/Q) stipulating Scope of Work, Requirements, and Evaluation Criteria for architects and/or engineering firms (re: construction, mechanical, electrical, security, and life safety systems, etc.) and serves on interview committees for consultant evaluations, ranking, and selection.
  10. Conducts pre-bid, bid openings, and pre-construction meetings. Oversees the preparation of specification for invitations to bid on materials, contract services needed for the rehabilitation of low-income housing units.
  11. Ensures that all bid/quote documents include current information and requirements for Minority Business Enterprise (MBE) and Section 3 as needed.
  12. Works with architects, engineers, and consultants during the preparation of assessment reports, schematic designs, design development, and construction bidding documents to ensure achievement of Agency project objectives and document accuracy and completeness. Reviews reports, studies, and bid documents to ensure conformity to Agency criteria and HUD requirements as appropriate.
  13. Supervises architects/engineers/consultants and capital improvement staff for compliance with contract requirements. Responsible for monitoring work performed, quality assurance, quality control, project tacking, and notification of contractors in writing of construction deficiencies. Negotiates claims and disputes.
  14. Reviews and approves pay requests, invoices, contractors work performance and change orders.
  15. Responsible for the preparation, presentation, implementation, and follow up of the improvement and upgrade activities necessary for keeping Agency properties/inventory physical integrity viable at all times.
  16. Tracks and controls construction schedules and associated costs to achieve completion of the projects within time and monies allocated.
  17. Conducts site visits to all communities to ascertain conditions of physical structures and to detect deficiencies and troubleshoot solutions.
  18. Coordinates and communicates Agency goals regarding MBE and Section 3 programs. Develops and maintains MBE and Section 3 database.
  19. May work with IT Department to post appropriate updates and maintenance of Agency’s annual construction and procurement plan.
  20. Responsible for update of departmental operating procedures in construction management and contract administration.
  21. Qualifies and establishes a network of reliable general and sub-contractors. May conduct procurement fairs, introducing and facilitating communications among general contractors and other business concerns, and presenting Agency annual construction and procurement needs, Agency goals, objectives, and procedures.
  22. Oversees the recruitment, selection, employment, training, direction, supervision, utilization, evaluation, discipline, and termination of subordinate staff.
  23. Routinely and comprehensively informs the Executive Director of operations, business, and finance issues and problems facing the project. Prepares full, accurate, timely, and comprehensive reports on subjects requested by the Executive Director as required.
  24. Prepares purchase orders and contracts for the purchase of project materials, supplies, equipment and services. Assures the delivery of such goods and services, approves invoices and monitors and contracts compliance.
  25. Prepares CFP, RAD and new development requests for proposals, soliciting proposals from architectural and engineering firms wishing to contract for the rehabilitation of low-income housing units.
  26. Schedules and coordinates periodic conferences and meetings with tenant organizations or tenant group, for input on needs and priorities for modernization purpose.
  27. Maintains and checks labor and material costs weekly to ensure that expenses will not exceed the modernization budget item and to determine completion timing.
  28. Maintains CFP, RAD and development fund accounts and monitors expenditures of fund to ensure compliance with HUD and department of Labor guidelines.
  29. Conducts studies and analyzes operational procedures; prepares detailed and comprehensive reports of findings and recommendations; assists in developing programs and policies; maintains records and files of reports and studies.
  30. Prepares applications to HUD for new development programs to include Agency and HUD requirements during the development phase of both new construction and modernization projects.
  31. Attends staff meetings with Executive Director, HUD, city, governments, and other employees to provide and obtain information about programs.
  32. Ensures ongoing compliance with the licensing, Agency agreements, permit conditions, contracts with third parties, local, state, and federal laws and/or codes governing the project.
  33. Reviews Federal Registers, Codes of Federal Regulations, HUD regulations for reports on progress of construction, change orders and payments to ensure compliance and to comment on proposed regulations.
  34. Modernizes Agency’s housing stock in keeping with goals set forth in the CFP Program 5-Year Action Plan, undated annually. Make assessment of physical needs annually for all housing develops and non-dwelling facilities for the following five-year period covering all legally-mandated or statutory requirements as well as all physical improvements needs.
  35. Attends Board meeting and represents the Agency at other meeting conferences or seminars with HUD, city and governmental entities
  36. Designs, implements, monitors and coordinates Agency efforts in regards to the Accident Prevention and Safety Plan.
  37. Prepares reports CFP, RAD and new development contractors and subcontractors, advances and expenditures of fund, and status of implementation of management improvements, and submits these to the Executive Director.
  38. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
  39. Establish and implement an Economic Development program to include but not limited to homebuyer program.
  40. Oversight of digital library operations, budget, and programming.
Education and Experience

A Bachelor’s degree in Engineering, Architecture, Building Construction Management, Public Administration, Business Administration or closely related field from an accredited college or university. Architectural or Engineering license is desirable. Five (5) years of progressively responsible construction management experience (multi-story education and experience preferred) with proven ability to manage major development/capital improvement projects. A combination of experience and formal education may fulfill this requirement.

The following Certifications must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Executive Director or his/her designee:

  • Housing Quality Standards (HQS)
Knowledge and Skills
  1. Thorough knowledge of construction principles, methods procedures, and materials.
  2. Thorough knowledge of specification writing, bidding procedures, cost of labor and materials for construction.
  3. Thorough knowledge of applicable Housing Agency operating policies, procedures, HUD regulations, and federal, state, and local housing construction, modernization, and rehabilitation ordinances.
  4. Ability to prepare and analyze appropriate cost estimates for construction budgets.
  5. Thorough knowledge of purchasing regulations as they relate to HUD, state law, and the Agency’s procurement policies.
  6. Working knowledge of EEO, ADA, and Section 3 requirements.
  7. Ability to detect defects and faults in construction and to assess compliance with established standards.
  8. Ability to read and interpret blueprints/shop drawings.
  9. Ability to interpret regulations and standards, grants, and contracts; for compliance with relevant requirements and Agency standards.
  10. Thorough knowledge of the relationship of the Agency to other federal, state, and local jurisdictions and their abilities to provide fund or other support to the Agency.
  11. Must be able to establish and maintain effective working relationships with subordinates, co-workers, and persons outside the Agency.
  12. Ability to plan, direct, and supervise the work of others, to delegate responsibility and authority, and to hold subordinates accountable for tasks assigned.
  13. Ability to present information in a clear, organized, and convincing manner.
  14. Ability to accurately and completely document in writing appropriate events and activities.
  15. Ability to read and comprehend complex material.
  16. Ability to prepare clear and concise narrative and statistical reports and deal effectively with situations requiring tact and diplomacy, yet firmness.
  17. Ability to operate appropriate Agency computer equipment and software packages.
Supervision Controls

The Director of Community & Economic Development receives instructions from the Executive Director. The employee initiates and follows through on routine activities without supervisory direction. Assignment, deadlines, priorities, and objectives are established by the Executive Director. Problems or situations not covered by instructions are either dealt with independently or in consultation with the supervisor. The employee’s work is spot-checked for compliance with procedures and attainment of objectives.

The employee supervises and provides guidance to subordinates in the Director of Community & Economic Development, setting priorities and deadlines. Such guidance may be specific or nonspecific depending on the circumstances and work to be done. The employee monitors the work of subordinates for accuracy, completeness, conformity to policy, and achievement of goals or objectives.

Guidelines

Guidelines followed by the Director of Community & Economic Development include established policies and procedures, handbooks, traditional practices, published laws, regulations, and ordinances, and guidelines per HUD and the Department of Community Affairs.

Complexity

The Director of Community & Economic Development performs a wide variety of tasks in the overall performance of essential job functions. The employee must successfully work with architects, engineers, and contractors to meet deadlines during design and implementation stages, while staying within budget and ensuring design and technical specifications are met, quality product results, and compliance with applicable codes/regulations, the employee must coordinate costs, timing, funding availability, contracting requirements, and working relationships throughout the overall project/process. Professional judgment and thorough knowledge of all aspects of construction, modernization, and rehabilitation issues is required to successfully achieve Agency objectives.

Scope and Effect

The employee’s work primarily impacts (1) implementation of applicable plans and new development goals and those who assist in these areas such as architects and contractors, and (2) the Agency’s tenants and non-tenants. Successful accomplishment of duties will result in timely completion of projects and provide better and more housing for low-income families in the community.

Personal Contacts

The Director of Community & Economic Development has contact with a broad range of individuals including: coworkers, business firms, attorneys, architects, engineers, consultants, contractors, tenants, public officials, and the general public. Personal contacts serve multiple purposes including: giving or gaining information, planning, coordinating, and advising motivating, influencing, directing persons or groups, and justifying, defending, negotiating, and making decisions.

In some instances, contacts may express differences of opinion and the employee is called upon to gain cooperation through discussion and persuasion.

Physical Requirements
  1. Work is performed both in-office and on-site and involves physical exertion common to the construction, rehabilitation, and maintenance industries, such as periods of standing and walking on rough terrain.
  2. Work sometimes involves moderate risks and discomfort common to architects, engineers, and contractors; and may require occasional use of personal protective equipment.
  3. Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties.
  4. Must be able to bend, stoop, push, and pull in the performance of office-related duties.
  5. Must be able to use fingers bilaterally and unilaterally to operate job-related equipment.
  6. Must have vision and hearing corrected to be able to perform essential job functions.
  7. Must maintain a professional appearance and portray a positive image for the Agency.
  8. Must maintain punctuality and attendance as scheduled.
  9. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

The employee works indoors and outdoors and is exposed to weather extremes. The employee may occasionally be subjected to electrical shock hazards, dangerous heights, dangerous chemicals, fumes, dusts, gases, and skin irritants. The employee may be required to use hard hats, goggles, gloves, masks, lumbar support belts, safety boots, and other personal protective equipment.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work an unusual work schedule.
  3. Must work with the highest degree of confidentiality.
  4. Must be available for occasional overnight travel for training.
  5. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Accountant
Title: Accountant
Reports To: Director of Finance
Department/Division: Finance Department
FLSA Status: Non-Exempt
Employment Status: Full-Time
Date: April 26, 2018
Position Summary

Responsible for protecting the assets of the Agency and perform all financial functions required for the successful administration of all funds received by the Agency in accordance with HUD and by GAAP regulations. This is accomplished by conducting monthly bank reconciliations, preparing HUD subsidy drawdowns, calculating monthly assets, bookkeeping, and property management fees; preparing reports, filing of unclaimed property report to the State, and preparing year-end, semi-annual, quarterly and monthly reports. Within these functional areas this position is responsible for performance that positively contributes to the Agency receiving satisfactory ratings in HUD Agency performance evaluation systems. The duties listed below are illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned

  1. Ensures assigned accounting, financial, and budgetary systems are maintained in accordance with Generally Accepted Accounting Principles (GAAP) and ensures compliance with applicable federal, state, and local laws and regulations and Agency rules and procedures.
  2. Prepares or reviews various financial statements, balance sheets, and internal and external reports, applying financial, statistical, and accounting principles and ensuring the timely flow of information to the Director of Finance, Executive Director and to the Board of Commissioner (BOC) regarding status of all programs within area of responsibility.
  3. Maintains all financial records and files in compliance with protocols established by the PHA.
  4. Reviews and prepares financial statements, balance sheets and internal/external reports.
  5. Pulls Tenant Accounts Receivable (TARs) report & calculates monthly assets, bookkeeping, and property management. Completes journal entry to record charges to each AMP and management fees.
  6. Enters and completes all data on HUD forms for operating subsidy request on all AMPS of the Low Income Public Housing Program and submits to HUD.
  7. Maintains, analyzes and reconciles general ledger and subsidiary activity to identify accounting discrepancies and recommends corrective action and methods for resolution at fiscal year-end closing.
  8. Assists in preparation of Audit Reports. Reviews account balances for AMPs. Analyzes general ledger accounts and completes necessary journal entries to correct any error. Collects retainage information on all construction jobs in progress, verifies amount with copy of invoices and prepare journal entry to record information. Collects demographics for PH, HCV, employees, collects bond data from banks and enters information into Audit Report.
  9. Assists in pulling drawdowns of funds from HUD eLOCCS for operating subsidies and Capital Fund grants. Assists and may enter audit info into HUD system for submission.
  10. Maintains and reconciles a variety of ledgers and accounts for the Section 8 Housing Choice Voucher and/or Public Housing Programs, examines financial transactions to ensure accuracy, and corrects financial records as necessary; Enters and posts rent cash receipts received from bank lockbox to the tenants’ accounts in a timely and accurate manner.
  11. Reviews and processes the HCV/ PBV, HAP and UAP payments.
  12. Performs analysis and collection services on HCV portable accounts.
  13. Works with Director of Housing Management and/or Director of Section 8 in reconciling tenant accounts to ensure credit/debit balances tie to the general ledger and to the computer-generated and manual sub-ledgers.
  14. Enters and posts journal entries to allocate bank fees and to allocate maintenance work orders to proper accounts.
  15. Balances Security Deposit, Accounts Receivable and Utility Reimbursement accounts for each AMP in general ledger and prepares journal entries.
  16. Assisting in processing monthly draws and obligations for the Capital Fund Program, prepares any budget revisions and submits to HUD. Enters approved revisions into the Accounting job cost system. Works with the Director of Community and Economic Development to verifying expenses posted to the general ledger for the Capital Fund Program and related grants; verifies eligibility of expenses, classifications and availability of funds.
  17. Verifies corrections by reporting for each grant through accounting and job cost systems. Assists in updating grant funds obligations on HUD’s eLOCCS website in accordance with established deadline. Prepares and assists in submitting final grant close-out forms to HUD when all funds have been expended in accordance with grant agreement and any applicable funds are reimbursed.
  18. Reclassifies expenses for sites upon request. Reviews all AMPs at year end and prepares necessary entries to correct as needed.
  19. Ensures privacy and maintains security of confidential materials sent to the Finance Department.
  20. Oversees accounts payables and receivables for accuracy.
  21. Accountable for consistent adherence to strong Agency standards regarding the ethical responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
Education and Experience

Bachelor’s degree from an accredited college or university with major coursework in Accounting, Finance, or related field. Two (2) years accounting experience in public housing preferred or an equivalent combination of education and experience.

Knowledge and Skills
  1. Must have knowledge of the State General Statutes, HUD Financial Accounting and Budgeting Requirements, HUD notices and regulations, Agency policies and procedures, and Generally Accepted Accounting (GAAP) Principles.
  2. Ability to perform financial analysis.
  3. High level of communication, leadership and supervisory skills.
  4. Must assume agency-wide fiscal responsibility.
  5. Ability to establish priorities in workload and to assure continuity of work flow.
  6. Ability to commuicate in English and Spanish is desired.
  7. Computer skills (Excel, Word, PowerPoint), general office machines.
  8. Advanced ability to read and understand advanced literature, books reviews, technical journals, financial reports, and legal documents.
  9. Advanced ability to understand and apply fundamental concepts of theories, work with advanced mathematical operations methods, and functions of real and complex variables.
  10. Must be skillfull in prioritizing, problem solving, formulation, reasoning, analyzing and proofreading.
  11. Sensitivity to and expience working with the ethnically and culturally diverse individuals, communities, agencies and organizations which comprise the constituency of the Agency.
  12. Ability to establish and maintain effective, professional and tactful working relationships with co-workers and persons outside the Agency.
Supervision Controls

The employee receives instructions from the Director of Finance. Courses of action, deadlines and priorities are established by policy, procedure, rules or regulations, depending upon the assignment. Routine duties are initiated by the employee without direct supervision.

Guidelines

Guidelines include established federal regulations, policies and procedures, traditional practices, reference materials such as dictionaries, desk manuals, handbooks and the Internet. If guidelines do not cover a situation, the employee consults the supervisor. Sound judgment, consistency and accuracy are needed to successfully perform duties.

Complexity

The employee performs a variety of routine and generally related tasks. The course of action is determined by established procedure, the supervisor, or the employee. Tasks have to be coordinated, integrated, and/or prioritized to be accomplished within set deadlines. Routine work is relatively structured and problems may require consultation with the supervisor.

Scope and Effect

The employee’s work affects all Agency employees and outside partnerships. A high degree of accuracy is required to ensure that financial reporting is correct and that adequate funding is continuously made available. Successful accomplishment of tasks by the employee can enhance the Agency’s ability to provide housing that is decent, safe and sanitary and to render adequate services for its tenants.

Personal Contacts

The employee has contact with co-workers, tenants, landlords, partners and other housing agencies for the purpose of giving or exchanging information, and resolving problems.

Physical Requirements
  1. Must be able to sit and/or stand for up to eight (8) hours at a time while performing work duties.
  2. Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files and records, and eyestrain from working with computers and other office equipment.
  3. Must be able to bend, stoop, push, and pull in the performance of office-related duties.
  4. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
  5. Must have vision and hearing corrected to be able to perform essential job functions.
  6. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  7. Must be able to type a minimum of 45 wpm.
  8. Must maintain a professional appearance and portray a positive image for the Agency.
  9. Must be able to maintain punctuality and attendance as scheduled.
  10. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted and ventilated.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. Must be available for occasional overnight travel for training.
  3. Must pass a criminal background check.
  4. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Security Patrol Officer
Reports To: Director of Housing Management
Department / Division: Housing Management
FLSA: Non-Exempt
Employment Status: Full-Time
Date: January 24, 2018
Position Summary
Serves as a visible security presence in matters relating to Agency security. Responsible for maintaining a safe and secure environment for residents and employees through effective performance of assigned duties and for safeguarding Agency property against theft, fire, vandalism, and illegal entry. These tasks are to be performed at a level that supports the Agency’s efforts to achieve the highest rating on HUD’s evaluation systems. The duties listed below are illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.
Duties and Responsibilities
Undertakes and performs the following and other work-related duties as assigned.
  1. Safeguards residents, employees, and assigned areas including buildings, equipment, and property by patrolling in and around Agency premises including parking areas before, and after business hours as assigned on foot, or vehicle.
  2. Patrols through assigned area to check for fire, prowlers, lighting and unsecured locks, and unauthorized personnel. Notes irregularities and responds appropriately.
  3. Notifies department supervisors of suspected illegal activity on Agency property and reports hazardous and unusual conditions or malfunctions observed.
  4. Promptly responds as needed to alarms and safety/security calls and investigates disturbances. Interviews witnesses and obtains signatures. Conducts routine investigations of minor incidents.
  5. Immediately reports any in progress criminal activity or emergency situation to 911 and carefully monitors the incident and acts as a professional witness for responding emergency units. Intervenes only when injury or death to any party is eminent.
  6. Conducts follow up investigations of incidents on Agency properties.
  7. Communicates with the Project Managers regarding any concerns about Agency properties.
  8. Assists the Project Management staff upon request with unit inspections.
  9. Assists the Project Management staff regarding police calls on Agency properties.
  10. Assists staff with recommendations for properly securing sites.
  11. Is available on an on-call basis for emergencies.
  12. May assist law enforcement officers with incident calls at the developments as requested.
  13. May assist with crowd control and patrol at development events or emergencies.
  14. Escorts people/property to desired destination when monies, documents or safety of property or persons are a concern.
  15. Provides appropriate assistance to employees and residents, as necessary.
  16. Prevents loss and damage by reporting irregularities and informing persons of rule infractions or violations and apprehends or evicts violators from Agency premises.
  17. Identifies, observes, and questions persons on Agency property or on Trespass List when the reasons for their presence or intentions are questionable.
  18. Calls police or fire departments in cases of emergency, such as fire of the presence of unauthorized personnel. Reports undesirable activities to police and requests assistance if necessary.
  19. Circulates among visitors, residents, and employees when appropriate to preserve order and protect property.
  20. Writes timely and accurate reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences, by recording observations, information, occurrences, and surveillance activities. Generate a report on a monthly basis on all security activities.
  21. Maintains rapport with local law enforcement, civil defense, and first-aid agencies by establishing personal contact and cooperating to resolve situations.
  22. Appears as a witness in the Agency’s administrative grievance procedure, civil dispossessory hearings, or other civil or court proceedings where the issue includes criminal or quasi-criminal conduct in or near public housing developments involving any resident, member of a resident’s household, or any guest or guests of a resident or household member.
  23. Maintains accessibility and professional demeanor with residents to ensure resident confidence in discussing or reporting issues of concern.
  24. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies as appropriate.
  25. Assists in developing or enhancing crime prevention programs.
  26. Performs other duties as assigned by the Security Supervisor.
Education and Experience
High School graduate or GED Required. Associate’s degree from an accredited college or university in Law Enforcement, Criminal Justice preferred or related field and two (2) years’ experience in police or security related field, or an equivalent combination of education and experience.
The following Certifications must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Executive Director or his/her designee:
  • State Peace Officer Standards and Training Certification including firearm requalification.
  • Fair Housing
Knowledge and Skills
  1. Thorough knowledge of pertinent laws of arrest, search and seizure. Ability to learn and apply applicable provisions of state and federal laws and district policies, including laws concerning theft, burglary, arson, malicious mischief and trespassing.
  2. Working knowledge of state Penal Code and Vehicle Code.
  3. Thorough knowledge of methods and techniques of report preparation and writing.
  4. Thorough knowledge of the principles and procedures of record keeping and filing.
  5. Working knowledge of pertinent Agency policies and procedures.
  6. Thorough knowledge of local resources available to assist in cases of emergency or dangerous situations
  7. Ability to exercise sound judgment and reason effectively during emergency situations and adopt an effective course of action.
  8. Ability to communicate clearly and concisely, both orally and in writing.
  9. Establish and maintain effective working relationships with those contacted in the course of work.
  10. Ability to recognize illegal, unsafe, and contraband substances or weapons.
  11. Ability to conduct investigations and security patrol.
  12. Ability to remember details such as faces, license plate numbers, names, and incidents.
  13. Ability to collect and preserve evidence.
  14. Ability to understand and follow moderately complex written and oral instructions and to communicate and relate to persons of diverse backgrounds and abilities.
  15. Ability to operate appropriate computer equipment and software packages.
Supervision Received and Given
The employee receives instructions from the Director of Housing Management. Normally, the employee plans and carries out work activities with minimal supervision and independently resolves problems that arise. The employee receives specific instructions when complaints are brought to the attention of the supervisor; and when the supervisor is contacted by the employee for direction. The employee’s work is reviewed for conformity to organizational policies and attainment of objectives. The employee has no supervisory duties.
Guidelines
The employee references the state Criminal Code, and other applicable state, federal, and local laws and ordinances, Agency regulations, rules and policies and procedures as needed in performing assigned duties. All other guidelines are generally given orally and supplement established procedures. If a situation not covered by guidelines arises, the employee consults the supervisor for guidance or, in the case of emergency situations, exercises sound judgment as to the best course of action and notifies law enforcement and/or emergency responders as appropriate to the circumstances.
Complexity
The employee performs a variety of tasks which are usually routine and repetitive; however, emergency situations do arise. All tasks require personal judgment and decision-making based on technical knowledge, sound judgment, and experience.
Scope and Effect
The employee’s work directly affects Agency employees and the residents. Through successful accomplishment of the job duties, the incumbent enables the Agency to offer a high degree of continued safety and security to its residents and employees.
Personal Contacts
The employee’s personal contacts are primarily with residents, nonresidents, suspicious persons, and other security personnel. Contacts with residents are particularly important to establish a professional presence and ensure resident confidence in discussing or reporting issues of concern. The purpose of contacts is to give and obtain information necessary to successful performance and fulfillment of security-related job duties. Conditions under which contacts occur can range from normal to stressful in emergency situations.
Physical Demands
  1. Primary functions require sufficient physical ability and mobility to work in a security operations capacity or in an office setting as required.
  2. Must be able to sit and/or stand for up to eight hours at a time while preforming work duties.
  3. Must be able to walk, or run for prolonged periods of time; occasionally stoop, bend, kneel, crouch, reach, and twist; occasionally climb and balance; regularly push, pull, lift, and/or carry light to moderate weights.
  4. Must be able to establish and maintain effective working relationships with co-workers, residents, service agencies, and work-related contacts in an environment that will sometimes include increased levels of work-related stress.
  5. Must be able to use fingers bilaterally and unilaterally to perform job-related functions.
  6. Must have vision and hearing corrected to be able to perform essential job functions.
  7. Must maintain a professional appearance and portray a positive image for the Agency.
  8. Must be able to maintain punctuality and attendance as scheduled.
  9. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment
Work is performed both indoors and outdoors and the employee is exposed to weather extremes. The employee is subject to normal risks associated with visits to housing developments and confrontations with residents and nonresidents.
Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work after office hours on the on-call work schedule.
  3. Must work with the highest degree of confidentiality.
  4. Must be available for occasional overnight travel for training.
  5. Must pass employment drug screening and criminal background check.
The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are
guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.
Employment with The Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.
Disclaimer: The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

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