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Employment Opportunities

Join the Team

Join the Housing Authority of the City of Laredo in the quest to provide safe, decent, and sanitary housing to its communities. We encourage you to become part of our team and benefit from our competitive compensation, excellent benefits package, and pleasant work environment.

LHA provides all permanent full time employees with Health Insurance upon completion of their two month probationary period and a Retirement Plan, Life Insurance, Annual Leave, and Sick Leave upon the completion of their six month probationary period.

Applications

Employment applications are available at the Housing Authority of the City of Laredo Administration Building, 2nd Floor.

You may also download the application on this website and submit in person, fax or by email listed.

Applications, resumes, and other supporting documentation may be submitted via email, fax, postal mail, or in person Monday-Friday between the hours of 8am-12pm and 1pm-5pm at:

Housing Authority of the City of Laredo
2000 San Francisco Ave.
Laredo, Texas 78040
956.722.4521
956.722.6561 (fax)

hremail

Change lives by joining us. We bring assistance to the community and collaborate on making a difference.

Benefits

Health Insurance

The Housing Authority provides and covers 100% of the premium of Health Insurance through Blue Cross Blue Shield of Texas. A buy up plan is available.

Retirement Plan

LHA Employees are provided with a Retirement Plan through Housing Authority Retirement Trust (HART). The Housing Authority contributes 9% of the employee’s actual worked wages towards their plan. Employees are responsible for contributing 2% of their gross wages towards their own plan.

Life Insurance

The Housing Authority provides a Life Insurance of two times (2x) the salary of the employee. Additional coverage may be purchased.

Annual/Sick Leave

Hours of annual and sick leave are accrued at six months from the date of hire.  Each pay period an employee will earn four (4) hours for annual and four (4) hours for sick.

Elected Benefits

LHA employees may elect to purchase additional insurance coverage from the offered policies:

  • Vision
  • Dental
  • Life
  • Cancer
  • Accidental Death/Dismemberment
  • Air Evac Lifeteam
  • Legal Shield
  • Short-Term Disability

Direct Deposit Option

Direct deposit is a banking option that allows the transfer of funds without the hassle associated with paper checks. This is a free service that allows us to deposit you pay check directly into your personal checking or saving account. Download and turn in this form to our finance department.

Direct Deposit Form

Official Standard Holidays

Authorized Day

New Year’s

Martin Luther King Day

President’s Day

Good Friday

Memorial Day

Independence Day

Labor Day

Veteran’ s Day

Thanksgiving Day

Christmas Eve

Christmas Day

Personal Holiday

When Observed

January 1st.

Third Monday in January

Third Monday in February

Friday before Easter Sunday

Last Monday in May

July 4th

First Monday in September

November 11th

Fourth Thursday in November
Friday after Thanksgiving

December 24th

December 25th

Scheduled & Approved by Supervisor

Positions Available

For employment consideration please submit a completed LHA Job Application.
Administrative Assistant

Reports To: Executive Director
Department/Division: Executive
FLSA Status: Non-Exempt
Employment Status: Full-Time
Date: November 25, 2019
Position Summary

The Administrative Assistant performs highly responsible complex secretarial and administrative duties to assist the Executive Director in accomplishing the administrative functions of the Agency and coordinating the overall daily operations of the Executive Office. Employee uses considerable judgment and initiative to perform a variety of tasks involving office management, data processing, secretarial and administration for the Agency. These tasks are to be performed at a level that supoprts the Agency’s efforts to achieve the highest rating on HUD’s evaluation systems. The duties listed below are illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Answers telephone, screens calls, and greets visitors in a courteous, professional manner, ascertains nature of their business and conducts guests to meet with the Executive Director or appropriate person. Answers general inquiries from other employees, the public, and in person. Refers calls and/or visitors to other employees or departments as appropriate. Secures and transmits routine information on Agency programs as directed.
  2. Composes, prepares, and proofreads confidential correspondence, reports, summaries, memoranda, and forms from verbal direction, relevant information from a variety of sources, or knowledge of Agency policy and procedures and presents the information in a clear and understandable format.
  3. Maintains security of confidential materials sent to the Executive Director including personnel files, financial reports, legal documents, etc.
  4. Prepares Board of Commissioner agenda, the posting of the agenda when approved on website. Post board minutes and post minutes when it is approved on website.
  5. Maintains calendar for the Executive Director scheduling, meetings, and conference calls as required.
  6. Makes travel/training registration arrangements for the Executive Director, and Board of Commissioners, including reservations, preparation of itinerary, and other related documentation.
  7. Audits and archives bi-weekly payroll after it processed.
  8. Responsible for staff leave forms, logging and filing to be approved by Executive Director.
  9. Receives and analyzes fleet management report.
  10. Assists in facilitating efficient administrative support for all Agency operations and programs and activities of the Executive Director.
  11. Prepares necessary information, materials, and reports for conferences, appointments, meetings, and recommendations for the Board of Commissioners. Attends Board and staff meetings as assigned and records and transcribes minutes of meetings.
  12. Ensures that contracts, letters, and forms from other departments and agencies requiring the signature of the Executive Director are executed and returned in a timely manner and that a copy is maintained on file in the Executive Office.
  13. Locates and attaches appropriate files to correspondence to be answered by the Executive Director.
  14. Reviews incoming correspondence and determined by the Executive Director and responds to or refers such correspondence as appropriate. Proofreads inter-office memoranda and outgoing correspondence prepared by department directors/heads prior to signature by Executive Director.
  15. Prepares reports or other correspondence as directed by the Executive Director, including biweekly agendas, staff meeting agendas, etc.
  16. Assists the Executive Director with the design and implementation of interdepartmental procedures.
  17. Ensures that the Executive Director is informed concerning events, circumstances, etc., which affect the operation and reputation of the Agency.
  18. Ensures privacy and maintains security of confidential materials sent to the Executive Director. Maintains appropriate files/records for general correspondence, contract documents, agreements, legal documents, awards, financial reports, Board resolutions, minutes, and general reports in an accurate and timely manner.
  19. Maintains permanent archive for the Executive Office including Board materials, photographs, legal and financial documents, awards, and other materials which would be of historical significance to the Agency.
  20. Receives communications via the telephone, internet, and in person and either responds to routine questions or refers the more complex inquiries to the Executive Director or other appropriate person(s).
  21. Receives and date-stamps all incoming mail, faxes, internal memoranda, and other publications for the Executive Office and routes to the Executive Director or appropriate executive staff.
  22. Purchase and maintain office supplies for departmental use.
  23. Handles documents on a variety of topics of a highly sensitive nature and maintains confidentiality regarding all documents and information received by or in the possession of the employee.
  24. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
Education and Experience

An Associate’s degree in Public Administration, Business Administration or a closely related field from an accredited college or university or four (4) years of responsible Administrative Assistant experience or an equivalent combination of education, training, and experience resulting in the ability to fulfill the essential job duties of the position.

Knowledge and Skills
  1. Knowledge of the general operations and procedures of a Public Housing Agency (PHA).
  2. General knowledge of appropriate Agency policies, procedures, and practices pertaining position requirements.
  3. Ability to type a minimum of 55 WPM.
  4. Thorough knowledge of generally accepted business principles, practices, and techniques.
  5. Thorough knowledge of general office procedures, and practices, including Business English and math.
  6. Considerable skills in operating computer equipment, applicable software packages, and general office machines.
  7. Ability to manage multiple priorities and multiple demands to accomplish tasks in accordance with established requirements.
  8. Ability to communicate clearly, concisely, orally, and in writing.
  9. Ability to establish and maintain effective working relationships with co-workers and persons outside the Agency.
  10. Ability to deal effectively with situations that require tact and diplomacy, yet firmness.
  11. Ability to deal effectively with sensitive and confidential information.
  12. Ability to commuicate in English and Spanish is desired.
Supervision Controls

The Administrative Assistant receives instructions from the Executive Director. Methods of accomplishing work are generally at the discretion of the employee and the employee may determine priorities within established deadlines. Instructions to the Administrative Assistant may be general or specific in nature. The employee keeps the Executive Director informed of work progress and finished work is closely reviewed and spot-checked for accuracy, completion, and compliance with policies and procedures. The employee has no supervisory duties.

Guidelines

Guidelines followed by the employee include published laws, regulations, handbooks, established policies and procedures, and traditional practices. Independent research may be necessary depending on the activity and/or task requirements. If guidelines do not cover a situation, the employee consults the supervisor or makes a decision based on the circumstances and experience as appropriate within established parameters, and consistent with established Agency and departmental practices.

Complexity

The employee performs a moderate number of routine tasks. The course of action is determined by established procedure, the supervisor, or the employee. Tasks frequently have to be coordinated, integrated, and/or prioritized. Some computer applications may be difficult to accomplish and require resourcefulness and extra research by the employee. Decisions regarding unusual circumstances may be made by the employee within his or her area of expertise.

Scope and Effect

The employee’s work affects the Executive Director and, by extension, the Agency’s housing programs and clients. Performing duties effectively, efficiently, and in a professional manner can contribute to enhancing the Agency’s image in the Community and its ability to provide housing that is decent safe and sanitary.

Personal Contacts

Most of the employee’s contacts are with Agency employees, business firms, tenants, vendors, and the general public. Contact is made to verify, give, obtain, clarify, provide information, coordinate, advise, motivate, influence, justify, defend, negotiate, or resolve matters or issues.

Physical Requirements
  1. Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, climbing, or lifting to obtain files and records, and eyestrain from working with computers and other office equipment.
  2. Must be able to sit or stand for up to eight (8) hours at a time while performing work duties.
  3. Must be able to bend, stoop, push, and pull in the performance of office-related duties.
  4. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
  5. Must have vision and hearing corrected to be able to perform essential job functions.
  6. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  7. Must maintain punctuality and attendance as scheduled.
  8. Must maintain a professional appearance and portray a positive image for the Agency.
  9. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work involves the normal risks or discomfort associated with an office environment, and is usually in an area that is adequately heated, lighted, and ventilated.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work an unusual work schedule.
  3. Must work with the highest degree of confidentiality.
  4. Must be available for occasional overnight travel for training.
  5. Must pass a criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Assistant Property Manager
Title: Assistant Property Manager
Reports To: Property Manager
Department/Division: Housing Management
FLSA Status: Non-Exempt
Employment Status: Full-Time
Date: May 30, 2018
Position Summary

Responsible for assisting in managerial and administrative work involving the management and operation of Agency properties. Responsible for the Agency receiving at least a satisfactory rating concerning HUD agency scoring systems such as Public Housing Assessment System (PHAS) and other future HUD required evaluation systems. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Assist Property Manager in reviewing and monitoring Tenant Account Receivable (TAR) report and carries out the accounts receivable/rent review and collection process in a timely manner. Accepts rental payments and processes in accordance with Agency procedures. Follows up on delinquencies by arranging late payment agreements, collecting rent in person, scheduling grievance hearings, or initiating the eviction process as appropriate. Testifies in court if necessary.
  2. Processes all accounts receivable billing (rents, collection, work order charges, misc. charges, lock out charges, etc.) and apply late fees or adjustment to account. Create daily rent deposits and balance cash draw. Provides tenants with deposit and rent receipts. Closes out and balances draw. Makes bank deposits as required
  3. Makes daily rounds and home visits and discusses tenants’ needs in relation to their home environment, identifying any issues or any needs tenants may have.
  4. Meets with prospective tenants, identifies their housing needs, and interviews them to determine eligibility based on established criteria.
  5. Checks all aplicants and new hires through Enterprise Income Verification System (EIV) .
  6. Provide move-in orientation to new tenants showing vacant units to prospective tenants, assists in processing applications, quotes price, describes features, discusses terms of lease, and communicates property and community amenities and available neighborhood services.
  7. Maintains quality control on tenant records and files to ensure consistency and compliance with regulations and program requirements.
  8. Processes move-outs in accordance with Agency policies and procedures, including conducting move-out inspections and exit interviews, prorating of rent, calculating applicable charges, recommending retention or return of security deposit if applicable, and tracking and closing tenant files. Create a list of terminations and prepares lease termination report
  9. Coordinates the proper disposition of all paperwork relating to renting or vacating housing units in accordance with established procedures.
  10. Coordinates and schedules preventative maintenance program by identifying repairs and upgrades needed, assessing damages, reporting maintenance repairs and upgrades needed to maintenance personnel, and performing daily walk-by inspections of building and grounds to identify and resolve unsafe or unsatisfactory conditions requiring maintenance.
  11. Receives calls from tenants and/or Property Manager requesting maintenance services and determines whether the nature of the work orders is of an urgent, emergency, or a routine nature. Prioritizes by categories, enters data into computerized system, and routes to appropriate maintenance personnel
  12. Maintains a complete and accurate daily log tracking work orders generated, closed, and in progress, and updates status of all pending work orders. Maintain complete and accurate work order files for each unit.
  13. Conducts annual and follow-up housekeeping inspections.
  14. Acts as liaison with tenant associations, assesses tenants’ concerns, investigates tenant complaints, schedules conferences to discuss and initiate solutions, informs tenants of policy changes, and may assist in development of tenant activities, making suggestions for improved participation in tenant activities and implementation of tenant incentive programs.
  15. Refers tenants to the social services agencies when indicated and cooperates with service providers. Recruits and works with groups and agencies capable of rendering pertinent assistance to tenants. Works closely with other Agency departments in coordination of efforts to ensure that tenants receive available services.
  16. Monitors tenant compliance with lease provisions, reports instances of tenant fraud and abuse to deter and/or prevent same, investigates and documents violations, advises Property Manager as appropriate, and communicates required remedies to tenants.
  17. Prepares packages for annual reexamination and interim review process, including the interviewing of applicants, completion of application forms, verification of family size and income data, determination of eligibility, establishment of priority for housing, determination of unit size to ensure compliance with HUD regulations and the Agency’s Administrative Plan.
  18. Maintains tenants files and related documentatinon regarding continuing eligiblity of the re-exam annually.
  19. Generates required reports in an accurate and timely manner, providing support documentation as appropriate.
  20. Reviews and keeps updated on all applicable rules and regulations concerning assisted housing programs, as well as applicable local, state, and federal laws, regulations, codes, and Agency rules, regulations, and administrative plan.
  21. Acts as Property Manager in his/her absence.
  22. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
Education and Experience

High School Diploma or GED required. Associate’s degree in Social Work, Public Administration, or closely related field from an accredited college or university desired. Three (3) years of Property Management experience, or an equivalent combination of education, training, and experience.

Knowledge and Skills
  1. Thorough knowledge of Agency operating policies and procedures; principles, practices and techniques, HUD regulations pertaining to low-rent housing; and services available through local social service agencies.
  2. Good knowledge of leasing agreement procedures, recertification process, public housing standards, and housing quality standards inspections.
  3. Thorough knowledge and experience in a housing assistance program or social services field.
  4. General knowledge of Landlord Law, procurement regulations, and OSHA requirements.
  5. Ability to accurately and completely document in writing appropriate events and activities.
  6. Ability to read and comprehend relatively complex material.
  7. Ability to establish and maintain effective working relationships with co-workers, and persons outside the Agency.
  8. Ability to communicate on the level of the listener, recognizing when information has been misunderstood, and the ability to rectify any misunderstanding as needed when explaining Agency policies and procedures.
  9. Ability to interview and counsel tenants and deal effectively with situations that require tact and diplomacy, yet firmness.
  10. Capable of managing competing demands and meeting productivity standards while handling frequent change, delays, and unexpected events.
  11. Ability to prepare clear and concise narrative and statistical reports.
  12. Ability to operate appropriate Agency computer equipment and software packages.
  13. Ability to communicate clearly, concisely, orally and in writing.
  14. Ability to communicate in Spanish and English.
Supervision Controls

The Assistant Property Manager receives instructions from and is accountable to the Property Manager. The employee receives specific instructions regarding areas with which the employee is not familiar, priorities, deadlines, when complaints are brought to the attention of the supervisor, and when the supervisor is contacted by the employee for direction. In familiar, regularly occurring duties, the employee plans and carries out work activities with minimal supervision and independently resolves problems that arise. The employee’s work is reviewed regularly and closely for accuracy, timeliness, and conformity to organizational policies, federal, state, and local regulations and attainment of objectives. The employee may assist the Property Manager by overseeing subordinates as required, but does not have supervisory duties assigned.

Guidelines

The employee performs routine duties by following established policies and procedures, applicable reference materials, published laws, regulations, handbooks, and training materials. These guidelines cover most job-related situations. The employee may require guidance from the supervisor in situations not covered by existing guidelines but has reasonable latitude in the performance of customary duties.

Complexity

The employee performs routine duties following established and specific Agency policies and procedures, applicable local, state, and federal regulations, traditional practices, and information from training and reference materials. The course of actions is determined by the circumstances, assessment of critical issues, supervisor input, and by established procedures and applicable regulations. The employee may coordinate, integrate, and/or prioritize tasks. Routinely, the employee may adapt procedures to the circumstances and make decisions concerning tenant or maintenance problems, collections, and management of staff using personal judgement based on prior experience.

Scope and Effect

Assistant Property Managers are key employees in the management and operation of Affordable, Commercial, and Public housing and their work affects tenants, Agency profitability, community groups, and support agencies on a continuing basis. Successful accomplishment of duties by the employee enhances the Agency’s image in the community and its ability to meet its overall mission of providing housing that is decent, safe, and sanitary.

Personal Contacts

The employee’s personal contacts are mostly with tenants, coworkers, local officials (police, judges), outside service agencies, utility companies, contractors, and advertising contacts. The purposes of these contacts are to obtain or provide information, plan and coordinate, and to advise, motivate, influence, or direct subordinates or others, and justify, defend, negotiate, or resolve matters and issues concerning public housing.

Regularly, contact requires negotiation and/or handling of controversial matters, and may include dealing with skeptical, uncooperative, unreceptive, and hostile individuals.

Physical Requirements
  1. Work is performed indoors and outdoors and involves physical exertion which entails walking long distances, climbing stairs, carrying, and reaching. May also frequently stand for long periods at a time. Requires the ability to effectively deal with on-call after-hours emergencies.
  2. Must be able to sit or stand for up to eight (8) hours at a time while performing essential work duties.
  3. Must be able to bend, stoop, push, and pull in the performance of essential job-related duties (e.g. moving or carrying objects or materials).
  4. Must be able to use fingers bilaterally and unilaterally to operate job-related equipment.
  5. Must have vision and hearing corrected to be able to perform essential job functions.
  6. Must be able to work around various fumes, odors, and dusts.
  7. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  8. Must maintain a professional appearance and portray a positive image for the Agency.
  9. Must maintain punctuality and attendance as scheduled.
  10. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated, but also involves working outdoors during visits to housing developments, sites, dwellings, or facilities.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. Must be available for occasional overnight travel for training.
  3. May be required to work an unusual work schedule.
  4. Must pass a criminal background check.
  5. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Director of Housing Management
Reports To: Executive Director
Department / Division: Housing Management
FLSA: Exempt
Employment Status: Full-Time
Date: March 4, 2019
Position Summary
Responsible for performing a variety of complex and diverse managerial and administrative duties pertaining to the overall effectiveness and efficiency of the Agency’s public, private, and mixed finance housing properties. Revises policies, procedures, and plans to ensure and maintain program compliance with HUD’s changing regulations and guidelines and makes administrative and management decisions concerning overall operations of applicable plans. Responsible for the Agency receiving at least a satisfactory rating concerning HUD agency scoring systems such as Housing Management Assessment System (PHAS) and other future HUD required evaluation systems. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.
Responsibilities
Undertakes and performs the following and all other work-related duties as assigned.
  1. Responsible for strategic planning, developing, implementing, and administering the overall goals and responsibilities of the department. Actively leads, manages, and develops a culture of continuous improvement to ensure effective planning, high standards for tenant services, and appropriate controls to ensure revenue and performance is consistent with agreed targets.
  2. Directs and provides guidance to admissions and occupancy staff in the development and implementation of policies to ensure all procedures are in compliance with HUD guidelines, and that interviews, eligibility processes, maintenance of waiting lists for appropriate bedroom size and for sites, re-examinations, preparation of contracts, etc., are in accordance with the Agency’s rules, policies, and procedures completed in a timely and professional manner.
  3. Directs and provides guidance to the safety and crime prevention staff to ensure progressive, coordinated safety, crime prevention, and fear-reduction strategies and services are effectively implemented to guard against theft, vandalism, violence, or other threats against Agency employees and/or tenants within the Agency’s jurisdiction.
  4. Proposes and implements property management policies and directs and monitors/provides guidance to subordinates to ensure compliance with federal, state, and local housing regulations, and that organizational goals are met.
  5. Directs and prepares departmental budgets, staffing plans, maintenance schedules (e.g., annual inspections, preventative maintenance, required narrative, and statistical reports for submission to the Executive Director, HUD, and the Board of Commissioners) and reviews reports prepared by departmental staff.
  6. Coordinates with the Director of Community and Economic Development in the preparation of Capital Improvement modernization and revitalization plans, timetables, activities, and budgets ensuring compliance with funding programs and federal, state, and local residential building requirements.
  7. Monitors the Physical Assessment Subsystem (PASS), Management Assessment Subsystem (MASS) and Public Housing Assessment System (PHAS) sub-indicators and ensures all data in PIC is accurate.
  8. Monitors the procurement and construction process for all Capital Improvement activities, identifies the physical conditions of Agency properties, and makes certain they are maintained in marketable condition. Oversees the procurement of architectural and engineering services, contractors, and other professional services for ongoing and future plans and developments.
  9. Directs and provides guidance to the maintenance staff in providing skilled trade services (e.g., electrical, plumbing, HVAC, etc.) for Agency properties and oversees response to routine and emergency repair requests to ensure timely and successful resolution of problems. Directs the preparation of annual maintenance schedules and budgets and their implementation. Directs and provides guidance to the maintenance staff in the effective assignment, servicing, and replacement of Agency vehicles and equipment.
  10. Directs and provides guidance to the tenant services staff in the development and implementation of plans/resources in each community to effectively assist tenant family members to more fully and successfully participate in educational and economic programs and to attain life opportunities and objectives.
  11. Acts as the Agency’s HUD Section 504 compliance officer to ensure that qualified individuals with a disability will not be excluded from the participation in, denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance. Provides guidance and develops policy on 504 issues.
  12. Monitors and tracks non-routine legal matters and their dispositions to ascertain long- and short-term effects and impact on the Agency, its practices, its budget, and its image in the Community.
  13. Supervises staff, providing ongoing assistance to support a positive and productive working environment. Oversees training, direction, supervision, utilization, and discipline of department employees and makes recommendations for other personnel-related activities. Makes recommendations to the Executive Director regarding selection, employment, and termination of department employees. Sets standards, frameworks, performance indicators and protocols, identifying necessary responses to overcome performance issues and take appropriate action where required.
  14. Interacts with businesses, public officials, and public agencies to successfully maintain positive Agency image and working relationships.
Education and Experience
Bachelor’s degree in Business, Public Administration, or related field from an accredited college or university and three (3) to (5) years of progressively responsible experience in management or in an administrative capacity in property management or low income housing.
The following Certifications must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Executive Director or his/her designee:
  • Housing Management Manager
  • Rent Calculation
  • Fair Housing
  • Supervisory Maintenance
  • Occupancy Specialist
  • Enterprise Income Verification System (EIV)
  • Uniform Physical Condition Standards (UPCS)
Knowledge and Skills
  1. Thorough knowledge of the modern principles, practices, and techniques of Housing Management Agency management.
  2. Thorough knowledge of the relationship of PHA’s to other federal, state, and local jurisdictions and their abilities to provide funds or other support to the Agency.
  3. Thorough knowledge of Agency operating policies and procedures, pertinent HUD regulations, and federal, state, and local laws and regulations pertaining to Housing Management authorities.
  4. Thorough knowledge of the modern principles, practices, and techniques of personnel management, training, goal-setting, and performance evaluation.
  5. Thorough knowledge of procurement regulations and OSHA requirements.
  6. General knowledge of the modern principles, practices, and techniques of maintenance and other functional areas within the Agency.
  7. Thorough knowledge of the modern principles, practices, and techniques of budgeting and accounting, and of the function and operation of the construction industry.
  8. Skill in presenting information in a clear, organized, and convincing manner.
  9. Must be able to establish and maintain effective working relationships with subordinates, co-workers, and persons outside the Agency.
  10. Ability to accurately and completely document in writing appropriate events and activities.
  11. Ability to plan, direct, and supervise the work of others, to delegate responsibility and authority, and to hold subordinates accountable for tasks assigned.
  12. Ability to read and comprehend complex material.
  13. Ability to identify operational problems and develop effective solutions.
  14. Ability to establish and maintain effective working relationships with subordinates, co-workers, and persons outside the Agency.
  15. Ability to prepare clear and concise narrative and statistical reports and deal effectively with situations requiring tact and diplomacy, yet firmness.
  16. Ability to communicate in English and Spanish is desirable.
  17. Ability to operate appropriate Agency computer equipment and software packages.
Supervision Controls
The Director of Housing Management receives instructions from the Executive Director regarding agency goals, their priorities, and special assignments. The employee routinely works without the direction of the Executive Director and is free to develop methods, deadlines, and/or objectives. Normally the Director of Housing Management makes independent decisions pertaining to situations not covered by specific guidelines but the Executive Director is consulted in serious or unusual circumstances. The work of the Director of Housing Management is reviewed for progress, achievement of goals as appropriate to the circumstances, and compliance with procedures.
The employee provides guidance to subordinates, developing activities, setting priorities, establishing timelines, and modifying or making changes in the course of achieving global and priorities. The employee monitors the work of subordinates for accuracy, completeness, conformity to policy, and achievement of goals or objectives. Also, responsible for employee success by training and/or mentoring subordinates within their department. In addition, authority to administer employment procedures such as annual evaluation and disciplinary action plan as needed (up to termination).
Guidelines
Guidelines followed by the Director of Housing Management include published laws, regulations, handbooks, codes, and ordinances. Materials used vary with the project and the entities involved, and independent research is necessary depending on the activity and/or project requirements.
Complexity
The Director of Housing Management performs a wide variety of non-routine tasks, which are not always clearly related. The employee must identify the work that needs to be done, determine how to accomplish it, and coordinate, integrate, and prioritize a variety of tasks or assignments. The employee must make regular decisions involving usual and unusual circumstances, conflicting data, conflicting and competing demands, or other non-routine occurrences. The employee must coordinate costs, timing, funding availability, contracting requirements, and working relationships of fund providers in the development process.
Decisions and issues facing the employee involve multiple organizational units. Difficulty may be experienced in convincing staff, peers, and other individuals to concur with decisions made regarding day-to-day priorities, operational objectives, and goals.
Scope and Effect
The employee’s work affects other Agency departments, the Agency’s Housing Management programs, its tenants, and the financial viability of Agency and can determine to a great extent the quantity and quality of housing and services the Agency is able to provide for low-income families. Successful accomplishment of work responsibilities by the employee ensures the Agency is operationally efficient and consistently rated as a standard or high performer by HUD and enhances the Agency’s ability to provide housing that is decent, safe, and sanitary, with adequate services for its tenants.
Personal Contacts
The Director of Housing Management has contact with a broad range of individuals including coworkers, applicants, tenants, business firms, contractors, consultants, local, state, and federal officials, and architects. Personal contacts serve multiple purposes including: giving or gaining information, planning, coordinating, and advising motivating, influencing, directing persons or groups, and justifying, defending, negotiating, and resolving significant and/or sensitive and controversial issues.
Physical Requirements
  1. Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files and records, and eyestrain from working with computers and other office equipment.
  2. Must be able to sit or stand for up to eight (8) hours at a time while performing work duties.
  3. Must be able to bend, stoop, push, and pull in the performance of office-related duties.
  4. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
  5. Must have vision and hearing corrected to be able to perform essential job functions.
  6. Must maintain a professional appearance and portray a positive image for the Agency.
  7. Must be able to maintain punctuality and attendance as scheduled.
  8. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  9. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment
Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated, but also involves working outdoors during visits to dwellings or facilities.
Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. Must be available for occasional overnight travel for training.
  3. Must pass a criminal background check.
  4. Must work with the highest degree of confidentiality.
The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.
Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.
Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.
Finance Clerk
Title: Finance Clerk
Reports To: Director of Finance
Department/Division: Finance
FLSA Status: Non-Exempt
Employment Status: Full-Time
Date: July 24, 2020
Position Summary

Performs a variety of tasks related to verification, preparation, recording and reconciliation of financial information. Within these functional areas this position is responsible for performance that positively contributes to the Agency receiving satisfactory ratings in HUD Agency performance evaluation systems. Other duties include ordering supplies for the Accounting division. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Receives, codes, and keys all tenant payments into the Agency software and prepares payments for deposit into the bank.
  2. Prepares monthly payment letters to tenants, makes copies and return incorrect payments to tenants.
  3. Prepares miscellaneous deposits, makes copies and deposit slips, maintains each batch separately.
  4. Distributes payroll checks to all employees.
  5. Processes Section 8 Direct Deposits Statement (HAP) Housing Assistance Payment.
  6. Posts and maintains daily payments from Public Housing program.
  7. Collects money from laundromat washers and dryers from each property. It is counted and deposited to the bank.
  8. Maintains public housing assets and public housing disposition.
  9. Downloads and prints monthly bank statements from online banking.
  10. Assists and prepares bank transfer letters.
  11. Assists in petty cash audits.
  12. Undertakes and performs other work-related duties and special projects as assigned by the Director of Finance, Accountant and other accounting staff including research, evaluation, analysis reporting, recommendation, problem resolution, internal and external communications, etc.
Education and Experience

High School diploma or possession of a certificate of equivalence of High School Achievement (GED). Prefer two (2) years of sufficient experience in accounting-related functions to perform the essential duties of the position.

Knowledge and Skills
  1. Thorough knowledge of basic bookkeeping principles, recordkeeping procedures, auditing, and applicable financial reporting.
  2. Ability to perform a job independently upon receiving general instructions.
  3. Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses and encyclopedias which may include those designated and available on the internet.
  4. Intermediate mathematical ability for working with real numbers, fractions, percentages, ratios/proportions and measurements.
  5. Intermediate writing skills necessary for report writing, business letters, expositions and summaries with proper format, punctuation, spelling and grammar, using all parts of speech.
  6. Considerable skills in operating appropriate Agency computer equipment, applicable software such as Keystrokes, Excel and Word and general office machines, including 10-Key calculator.
  7. Ability to deal effectively with sensitive and confidential information.
  8. Ability to establish and maintain effective, professional and tactful working relationships with co-workers and tenants.
  9. Ability to communicate in English and Spanish is desired.
Supervision Controls

The employee receives instructions from the Director of Finance. Courses of action, deadlines and priorities are established by policy, procedure, rules or regulations, depending upon the assignment. Routine duties are initiated by the employee without direct supervision. The employee has no supervisory duties.

Guidelines

Guidelines followed by the Finance Clerk include published laws, regulations, handbooks, financial and accounting standards established through nationally recognized accounting standards boards. If guidelines do not cover a situation, the employee consults the supervisor. Sound judgment, consistency, and accuracy are needed to successfully perform duties.

Complexity

The employee performs a variety of routine and generally related tasks. The course of action is determined by established procedure, the supervisor, or the employee. Tasks must be coordinated, integrated, and/or prioritized to be accomplished within set deadlines. Routine work is relatively structured and problems may require consultation with the supervisor.

Scope and Effect

The employee’s work affects all Agency employees. A high degree of accuracy is required along with assurance that work is performed timely. Successful accomplishment of tasks by the employee can enhance the Agency’s ability to provide housing that is decent, safe and sanitary and to render adequate services for its tenants.

Personal Contacts

The employee has contact with a broad range of individuals including: coworkers, tenants, vendors, and business firms. Personal contacts serve multiple purposes including: giving or gaining information and resolving problems.

Physical Requirements
  1. Must be able to sit and/or stand for up to eight (8) hours at a time while preforming work duties.
  2. Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files and records, and eyestrain from working with computers and other office equipment.
  3. Must be able to bend, stoop, push, and pull in the performance of office-related duties.
  4. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
  5. Must be able to type a minimum of 35 wpm.
  6. Must maintain a professional appearance and portray a positive image for the Agency.
  7. Must be able to maintain punctuality and attendance as scheduled.
  8. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted and ventilated.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. Must be available for occasional overnight travel for training.
  3. Must pass a criminal background check.
  4. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Leasing & Occupancy Technician
Title: Leasing & Occupancy Technician
Reports To: Director of Section 8
Department/Division: Section 8
FLSA Status: Non-Exempt
Employment Status: Full-Time
Date: July 22, 2020
Position Summary

Responsible for implementing the Agency’s Section 8 Program’s leasing and occupancy policies and procedures in accordance with HUD, federal, local and other applicable laws, rules, policies, and procedures. Performs a variety of tasks related to admission and occupancy. Responsible for the Agency receiving at least a satisfactory rating concerning HUD agency scoring systems such as Section 8 Management Assessment Program (SEMAP) and other future HUD required evaluation systems. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. Responds courteously to calls, written requests, and e-mails from participants, service providers, and other authorized agencies and representatives to answer questions, and provide information and assistance as appropriate regarding the Section 8 program and portability process.
  2. Schedules and conducts re-examination interviews with tenants as assigned, following proper verification methods/processing for each re-examination in accordance with HUD and Agency policies and procedures. Assists in examination and resolution of income discrepancies as necessary.
  3. Counsels participants and landlords on Section 8 Program, briefing them on rights privileges, obligations, and responsibilities; Prepare Housing Assistance Payment (HAP) Contracts and Leases, and contacts landlords an participants to ensure their contract execution in accordance with program requirements.
  4. Collects and reviews interim transfer and re-certification information, evaluates, verifies, and calculates information and rent for recertification’s and move-in’s. Explains rent calculation to tenants and assists with completion of recertification materials as necessary. Prepares and sends appropriate notices of rent adjustments in accordance with HUD regulations.
  5. Conducts annual re-examination of Section 8 tenants, prepares lease agreements and negotiates HAP Contracts; Ensures proper verification methods/processing for each re-examination in accordance with HUD and Agency policies and procedures. Examines and resolves income discrepancies as necessary.
  6. Initiates Termination of Assistance of families for non-compliance, or non-performance, or other grounds in conformance with established Agency policy and procedures.
  7. Processes portability billing in the system to ensure payment of the initial Public Housing Agency (PHA). Enters incoming billing from other PHA to ensure that the correct rent is being paid on behalf of the tenant. Makes appropriate changes in system of information in a timely and accurate manner.
  8. Coordinates background information checks of tenants to be recertified. Performs final eligibility verifications.
  9. Based on information and Waiting List data, contacts eligible applicants to offer available units in accordance with Agency policies and procedures.
  10. Reviews lease documents for accuracy and completeness and executes lease.
  11. Assists in preparation and distribution of notices of rent violations and assists Section 8 Administrator with lease enforcement.
  12. Prepares/completes Form HUD-50058 in an accurate and timely manner and sends to the Section 8 Administrator for quality control review prior to timely electronic submission to the PIC system.
  13. Ensures proper verification methods/processing for each re-examination in accordance with HUD and Agency policies and procedures. Examines and resolves income discrepancies as necessary.
  14. Reviews and discusses non-compliant tenant issues with Section 8 Administrator to ensure clients are provided with reasonable opportunity to meet requirements to remain in compliance.
  15. Enters move-in and move-out data into the system, as needed.
  16. Processes and maintains files and correspondence associated with the leasing/occupancy process.
  17. Maintains account information such as present rent, and coordinates other collections due, late payment notification, and reconciliation of rent and other charges collected throughout the month with appropriate personnel.
  18. Accurately updates the system with system notes and ensures compliance with program requirements and regulations. Reviews tenant/applicant files/folders and verification forms for accuracy and completeness and accurately input data into the computer in a timely manner.
  19. Processes Veterans under the Veteran’s Affairs Supportive Housing (VASH) program leasing and occupancy regulations.
  20. Compiles statistical data and prepares reports related to completed recertification, applicant folders, occupancy, and tenants as required.
  21. Processes and maintains files and correspondence associated with the leasing/occupancy process in an accurate and timely manner.
  22. Documents and investigates tenant complaints and schedules appointments to discuss and initiate solutions or refers to Section 8 Administrator as appropriate to the situation.
  23. Ensures privacy and maintains the security of confidential materials.
  24. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets. (Standard)
Education and Experience

High School diploma or (GED) and three (3) years’ experience in the housing or social services field, or an equivalent combination of education and experience sufficient to fulfill essential position functions.

The following Certifications must be obtained within one (1) year of employment or another allowable period of hire as authorized by the Executive Director or his/her designee:

  • Occupancy Specialist
  • Enterprise Income Verification System (EIV)
  • Rent Calculation
  • Fair Housing
Knowledge and Skills
  1. Working knowledge of federal, state, and local laws, rules, and regulations and Agency policies and procedures pertaining to Section 8 Housing Choice Voucher Program.
  2. Thorough knowledge of interviewing techniques and record maintenance.
  3. Ability to meet and deal tactfully and courteously with the public.
  4. Ability to understand and follow moderately complex written and oral instructions, communicate and relate to persons of diverse backgrounds and abilities.
  5. Ability to make routine decisions in accordance with established administrative rules, regulations and policies, to explain the re-examination process to tenants in an objective and impartial manner.
  6. Working knowledge of the operation of the Agency’s computer system and application software.
  7. Knowledge of basic math principles sufficient to perform calculations for determining rent, resolving discrepancies, PIC and EIV errors.
  8. Working knowledge of interviewing techniques and record maintenance.
  9. Ability to prepare clear, concise reports and make appropriate recommendations within the scope of responsibility.
  10. Ability to use basic office equipment such as telephone, fax, copier, and computer.
  11. Ability to communicate clearly, concisely, verbally and in writing.
  12. Ability to establish and maintain an effective working relationship with other employees.
  13. Ability to deal effectively with situations requiring tact and diplomacy.
  14. Ability to communicate in English and Spanish is desirable.
Supervision Controls

The employee receives instructions from the Section 8 Administrator. The employee plans and carries out routine work activities with minimal supervision and independently resolves problems that arise. The employee receives specific instructions when complaints are brought to the attention of the supervisor, and when the supervisor is contacted by the employee for direction. The employee’s work is reviewed periodically for conformance to Agency policies and attainment of objectives. The Leasing & Occupancy Technician has no supervisory duties.

Guidelines

The employee performs routine duties by following established HUD and Agency policies and procedures. These guidelines cover most job-related situations and the employee may use independent judgment in making decisions within established parameters and area of expertise. If guidelines do not cover a situation, the employee normally consults the supervisor. Guidelines are generally specific and clear.

Complexity

The employee performs a variety of related, routine, and generally repetitive tasks. The course of action is determined by the supervisor and by established procedures. The employee may coordinate, integrate, and/or prioritize tasks.

Scope and Effect

The employee’s work affects tenant families, managers, other agencies, and other Agency personnel. The employee’s efforts can enhance the Agency’s continuing efforts to provide adequate leased housing to low-rent housing families on a timely basis and at reasonable rates.

Personal Contacts

Personal contacts are with all of the above persons and groups. The purpose of such contacts is to obtain and provide information and verify, document and record information submitted by tenants, and other Agency activities.

Physical Requirements
  1. Work is principally sedentary but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files, records, and office supplies, and eyestrain from working with computers and other office equipment.
  2. Must be able to sit and/or stand for up to eight (8) hours at a time while performing work duties.
  3. Must be able to bend, stoop, push, and pull in the performance of office related duties.
  4. Must be able to use fingers bilaterally and unilaterally to operate office equipment.
  5. Must be able to establish and maintain effective working relationships with co-workers and clients and perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
  6. Must maintain a professional appearance and portray a positive image for the Agency.
  7. Must maintain punctuality and attendance as scheduled.
  8. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. Must be available for occasional overnight travel for training.
  3. Must pass a criminal background check.
  4. Must work with the highest degree of confidentiality.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

Planning and Systems Administrator
Title: Planning and Systems Administrator
Reports To: Executive Director
Department/Division: Administration
FLSA Status: Exempt
Employment Status: Full-Time
Date: August 12, 2020
Position Summary

Responsible for coordinating and implementing strategic management and oversight systems for the organization, including organizational planning, departmental performance and accountability measures, and systems, leadership and staff development/training, grant or third-party development efforts, redevelopment and modernization, as well as community relations and public affairs activities for the Agency. Integrates organizational accountability and community programs and initiatives into a cohesive effort that generates a consistent and effective system in support of the Agency’s strategic goals and objectives. These tasks are to be performed at a level that supports the Agency’s efforts to achieve the highest rating on HUD’s evaluation systems. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Responsibilities

Undertakes and performs the following and all other work-related duties as assigned.

  1. In conjunction with the Executive Director, plans, develops, coordinates and executes the Agency’s public policy, communications, community relations, and special projects activities.
  2. Initiates the establishment of an integrated community relations plan. Coordinates with the Executive Director to ensure that communications and public relations efforts are cohesive, consistent, and effective in supporting the Agency’s overall mission and strategic goals.
  3. Develops and manages budgets that support organizational and programmatic planning, and community relations activities and assigned special projects.
  4. Serves as liaison to the community to improve and enhance external relations and serves as strategic advisor to the Executive Director with respect to communications, public relations, and marketing initiatives. Arranges and conducts programs to keep up contact between the Agency and the public through speaking engagements, representing the Agency at community projects, and attending relevant community functions.
  5. Facilitate the formation of partnerships with cities, community organizations, business groups, non-profits, civic/service organizations, and other local, state, and federal agencies. Directs the department’s community partnership activities as needed in furtherance of the Agency’s position in dealings with officials on all levels.
  6. Works closely with and contributes to strong team-oriented relations with department leaders to establish and support Agency priorities and goals and to develop potential ideas and communication projects in order to enhance the image of the Agency and its employees with residents and the general public. Supports department leaders in their efforts to translate and communities to enhance the image and visibility of the Agency in the community, building and maintaining positive relationships with the public in support of Agency goals and policies.
  7. Seeks opportunities to enhance the image and visibility of the Agency in the community, building and maintaining positive relationships with the public in support of Agency goals and policies.
  8. Consults with the Executive Director prior to contacting and releasing information to representatives of news media on conditions that might result in favorable or unfavorable public reaction, including releases and public statements involving news of local interest.
  9. May be responsible for developing grant funds and locating potential funding sources in both the private and public sectors to support existing and planned program activities.
  10. Leads the development and implementation of organizational management performance and review systems, departmental performance and accountability measures and systems, and leadership and staff development and training.
  11. Assists the Executive Director in the oversight of short-term and long-range planning for demolition, physical improvements, new/existing modernization, and development and other economic development projects.
  12. Oversees the maintenance of accurate project files, the application of the Davis-Bacon Wage Rate regulations and other relevant wage requirements, and the preparation of project-related budgets, while ensuring compliance with federal, state, and local residential building requirements.
  13. Assists the Executive Director in the oversight of the Capital Fund Program (CFP) and the Rental Assistance Demonstration (RAD) program. Monitors contract-funding analysis and expenditures with reference to the adopted Agency budget and prepares quality assurance plan.
  14. Assists in providing technical assistance to resident groups and obtaining resident input regarding revitalization and other development efforts.
  15. Assists in the Coordination and production of documents and schedules related to “scope of work” for planned development and/or maintenance activities and to coordinate these “scopes of work” with procurement procedures and with the Executive Director.
  16. Inspect materials, work in progress and work completed to ensure compliance with contract documents.
  17. Works with and oversees architects, engineers, and consultants during the preparation of assessment reports, schematic designs and design development, and construction bidding documents to ensure achievement of Agency project objectives and document accuracy and completeness. Reviews reports, studies, and bid documents to ensure conformity to Agency criteria and HUD requirements as appropriate.
  18. Supervises architects/engineers/consultants and capital improvement staff for compliance with contract requirements. Responsible for monitoring work performed, quality assurance, quality control, project tracking, and notification of contractors in writing of construction deficiencies. Negotiates claims and disputes.
  19. Manages contracts with architectural/engineering (A&E) and related consultant firms; reviews bids and specifications for conformance to federal, state and local guideline; works with architects, engineers, and consultants to value engineer projects
  20. Assists the Executive Director with the oversight of tracking and controlling construction schedules and associated costs to achieve completion of the projects within time and monies allocated.
  21. Responsible for the preparation, presentation, implementation, of the improvement and upgrade activities necessary for keeping Agency properties/inventory physical integrity viable always.
  22. Routinely and comprehensively informs the Executive Director of operations, business, and finance issues and problems facing the project. Prepares full, accurate, timely, and comprehensive reports on subjects requested by the Executive Director as required.
  23. Ensures ongoing compliance with the licensing, Agency agreements, permit conditions, contracts with third parties, local, state, and federal laws and/or codes governing the project.
  24. Plans and monitors programs of acquisition, development, and rehabilitation; directs the strategy of repositioning of existing properties by overseeing the Strategic Asset Model (SAM).
  25. Oversees and monitors the departments operating budget to ensure the department is operating with budget restraints; manages budgets and pursuit cost allocations in regard to acquisition/construction recommendations. Acts as a lead in developing department’s annual scorecard.
  26. Ensures compliance with applicable HUD guidelines as well as federal, state, and local regulations, laws, ordinances, and the Agency’s administration of the Rental Assistance Demonstration (RAD) program.
  27. Works under the direction of the Executive Director on the advancing of the RAD required steps, milestones, and priorities to comply with HUD RAD regulations. This includes but is not limited to Asset Management, Development, Planning & Reporting, and Legal.
  28. After successful award, manages the conversion process for specific RAD properties, including all submissions required under RAD. Serves as the development manager to ensure successful conversion through construction.
  29. Assumes responsibility for the completion of assigned RAD conversion rehabilitation and/or new construction projects on time, within budget, and at a high level of quality.
  30. Works collaboratively with private owners of RAD-eligible housing (mixed-income, Mod Rehab) to promote and assess potential projects. Pursue applications as determined and manage such projects through the conversion /refinance / construction process.
  31. Confers with technical staff, regulatory and other public agencies, consultants, private contractors, and resident organizations regarding planning, design, construction, financial and related procedural issues, and resolves such issues.
  32. Attends and participates in appropriate trainings and meetings to ensure continued awareness and familiarity with new developments and insights, standards, practices, and procedures, relevant to the employee’s position
  33. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.
  34. Undertakes and performs other work-related duties and special projects as assigned by the Executive Director, including research, evaluation, analysis reporting, recommendation, problem resolution, internal and external communications, etc.
Education and Experience

A Bachelor’s degree in Public or Business Administration, City or Real Estate Planning, Business Management, Engineering, Architecture, or closely related field from an accredited college or university and five (5) years of progressively responsible related management experience with proven ability to manage major development/capital improvement projects and staff. A combination of experience and formal education may fulfill this requirement.

Knowledge and Skills
  1. Must have knowledge of the state General Statutes, Housing Finance requirements, Real Estate financing, industry-wide underwriting principles, Public Housing, Section 8, RAD, Fair Housing, and Procurement.
  2. Must be able to interpret HUD guidelines and Code of Federal regulations.
  3. Must be capable of making and managing time wisely.
  4. Thorough knowledge of applicable Housing Agency operating policies, procedures, HUD regulations, and federal, state, and local housing construction, modernization, and rehabilitation ordinances.
  5. Ability to manage a project, review legal/evidentiary documents and determine project feasibilities.
  6. Be able to monitor new construction and rehabilitation activities, coordinate lease-up activities, and industry-wide underwriting principles.
  7. Ability to perform financial analysis, develop and monitor proformas/budgets, analyze assets and structure financial transactions.
  8. High level of oral and written communication, leadership and supervisory skills.
  9. Computer skills (Excel, Word, PowerPoint).
  10. Ability to read and understand advanced literature, book reviews, technical journals, financial reports, and legal documents.
  11. Ability to understand and apply fundamental concepts of theories, work with advanced mathematical operations methods, and functions of real and complex variables.
  12. Must be skillful in problem-solving, formulation, reasoning, analyzing and proofreading.
  13. Ability to establish and maintain effective, professional and tactful working relationships with co-workers and persons outside the Agency.
Supervision Controls

The Planning Administrator receives instructions from the Executive Director or Management designee. The employee initiates and follows through on routine activities without supervisory direction. Assignment, deadlines, priorities, and objectives are established by the Executive Director. Problems or situations not covered by instructions are either dealt with independently or in consultation with the Executive Director. The employee’s work is spot-checked for compliance with procedures and attainment of objectives. The employee has supervisory duties, as assigned.

Guidelines

Guidelines followed by the Planning Administrator include established policies and procedures, traditional practices, published laws, regulations, handbooks, codes, and ordinances. Materials used vary with the issues and the entities involved, and independent research is necessary depending on the activity and/or project requirements. Each task/project is evaluated in light of reach of the work being done and its impact on the Agency.

Complexity

The Planning Administrator performs a variety of non-routine tasks. The employee must identify the work that needs to be done, determine how to accomplish it, and coordinate, integrate, and prioritize a variety of tasks or assignments, often under pressure to fulfill timelines or respond to urgent situations. The employee must make regular decisions involving usual and unusual circumstances, conflicting data, conflicting and competing demands, or other non-routine occurrences.

Scope and Effect

The employee’s work affects the Agency as a whole and has a direct and significant impact on the Agency’s image in the community. Successful performance of essential job functions enhances the Agency’s ability to fulfill its mission, resulting in betterment of housing and a positive image in the community.

Personal Contacts

The Planning Administrator has contact with a broad range of individuals including: the news media; BOC; federal, state, and local government personnel; civic/service personnel; business groups, the general public; various special interest groups; and other Agency personnel.

Contact serves to ensure the public receives accurate and timely information about Agency activities, foster communication between and the Agency and agencies, individuals, etc., affected by Agency activities, identify and remove obstacles that interfere with the successful implementation of Agency programs, and ensure effective support of the Agency’s overall mission and strategic goals.

Physical Requirements
  1. Work is performed both in-office and on-site and involves physical exertion common to the construction, rehabilitation, and maintenance industries, such as periods of standing and walking on rough terrain.
  2. Work sometimes involves moderate risks and discomfort common to architects, engineers, and contractors; and may require occasional use of personal protective equipment.
  3. Must be able to sit and/or stand for up to eight (8) hours at a time while performing work duties.
  4. Must be able to bend, stoop, push, and pull in the performance of office-related duties.
  5. Must be able to use fingers bilaterally and unilaterally to operate job-related equipment.
  6. Must have vision and hearing corrected to be able to perform essential job functions.
  7. Must maintain a professional appearance and portray a positive image for the Agency.
  8. Must maintain punctuality and attendance as scheduled.
  9. An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.
Work Environment

The employee works indoors and outdoors and is exposed to weather extremes. The employee may occasionally be subjected to electrical shock hazards, dangerous heights, dangerous chemicals, fumes, dust, gases, and skin irritants. The employee may be required to use hard hats, goggles, gloves, masks, lumbar support belts, safety boots, and other personal protective equipment.

Other Requirements
  1. Must possess a State of Texas driver’s license and maintain a good driving record.
  2. May be required to work an unusual work schedule.
  3. Must work with the highest degree of confidentiality.
  4. Must be available for occasional overnight travel for training.
  5. Must pass employment drug screening & criminal background check.

The Housing Authority of The City of Laredo is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management’s assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management’s right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director.

Employment with the Housing Authority of The City of Laredo is on an “at-will” basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.

Disclaimer:The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified. Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.

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